Xiaomi India Complaints & Reviews

I have purchased this Xiaomi Redmi Note 3 (Silver, 32GB) through amazon.in with order ref: ORDER #[protected] and it got delivered on 30-Oct-2016. IMEI : [protected] / [protected] On 15-Nov-2016 I informed/emailed both Amazon & Xiaomi about hanging issue and the reference ID for Xiaomi is: [Incident:[protected]]
Just to note that, Amazon declined replacement as its more than 12 days and insisted me to contact the...

MI 4 phone submitted in service centre of KOLKATA-HOWRAH ON 2nd December, 2016.There was some yellow marks on the phone screen.So as a display issue it was given in the name of Chetan Agarwal, JOB NO-WXIN[protected].It was said that the phone will be returned within a week i.e on 9th of December, 2016.And now its 10th of January 2017 and I havnt got it back till now.Its been 40 days since m working without my phone.I am totally stuck.In...

When i purchased redmi note 3 16G, i won a lottery of 50 rs as a coupon. i was told that i will receive the amount as soon as i receive the order but after now even after one and half month they have not done anything. they call me and say they will do it in 48 working hours but they simply dont do it. they always lie saying about 48 hours and their chat service support is very pathetic. and they dont have any appeallate authority as well....

I purchased my redmi note 3 from mi.com before 5 months ago, in these 5 months i already given it to service centre 3 times due to a same problem i.e when ever i update my phone, after every update its earphone mic does not work(after update, whenever i connect my earphone its mic doesn't work in call but during recording it work ) i am very frustated from this now because it again giving me same problem after updating and i not comfortable...

Hi,
I ordered a mi band 2 on 18th dec 2016. As the heart monitor was not working as usual(worst product). I requested for a replacement but they cannot repack the product because my area doesn't fall under their service(but they can deliver to the same area).So I send the product to the wirehouse on my own expense and it reached the wirehouse on 28th dec 2016.
So I should get the product by the next 5-7 working days but I...

Last month i got phone redmi 3s from mi.com and brand warranty with 1 year and accessories with 6 months but my charger got defective but now xiaomi not provide me new charger as there is no service centre in my state
I want to tell you xiaomi if there is no service centre then why you sold that products here now i requested you to give me new charger as my charger is in warranty...

Hello sir,
I purchase redmi note 3 at 30/06/16 from AGARWAL MOBILE SERVICE CENTER MIRZAPUR
my Mi charger is out of order, when i reach the Mi service center at 27/12/16 in Mirzapur my complain reciept no is 746 the service center owner told me to come after a week to replace the charger, they are much misbehave to me and other customers & not to replace my charger...

Please make a MI care center in haridwar because if we have some prblms than we need to go out of town adn it is so waste of time.your product is supper but make a care center in haridwar uttarakhand... #mcare
And make it early than we solved our problem soon. And concerned with care advisers and tell us when will you do this.

Virendra shiva
From haridwar uttarakhand...

I have redmi Note 3. somedays before I found a spot on my display. Today I have visited your service center they have told me that your phone is liquid damage. The spot they are showing I have not found any liquid there or not look like any liquid was gone there. But they have told me that it's out of warranty.

They have keep my phone there for 3 hour and after that they told me this. I am feeling that there is something fishy.br...

Your alwar(Rajasthan) service centre's services is not satisfactory. When i went to there for mike problem in my redmi note3 handset, your engineer named sumeet put defective mike in my set...and when i went there again...he said your handset mike is physically damaged...this will cost ₹1250 to you if repaired..i returned from there without got the set repaired..now i want to complaint against mi in the consumer court....

Sir/Mam

I have been trying since 2 weeks to order Redmi 3s prime gold(3 Gb + 32 Gb)..I am trying from 11:55 pm but its always showing "Out of stock".Are you manufacturing the products or just fooling us in name of flash sale.Its a year since the release of this phone but since how can be its on flash sale.Will it be available on open sale or will you to disappoint us with this flash sale ?
Hope you resolve this problem...

Hello
This is to notify that mi order [protected] [incident:[protected] | has been applied to replace as mi redmi note3 was dysfunctional. They have provided new order id as [protected] with bluedart awb number [protected]. They have lost my order and giving misinformation all the time. Please order them to replace product as already we have been always running to them with phone calls and they are trying there best to...

Dear sir,
I bought a mobile phone redni note 3 through ebay and received it on 28 th december 2016. As it was received the navigation keys except the return keys where not functioning . it was duely intimated to the purchasing company and the informed us to go to repair . It is a panic for us to receive a damaged phone from a reputed company like you . Many of my friends told that the company authorities may take correct step to restore...

It get stuck when I'm sending any pictures in WhatsApp.i made an appeal to exchange my product and they did it also but this time the result remain same.i reset my mobiles for many times but nothing gets change.it hanged when I'm sending any pictures from whatsapp then I've to restart my phone other wise it got stuck on the same screen .now please help me to get out of this problem...

आदरणीय

मैं आप लोगो को कितने दिनों से atual decision का इंतज़ार करके थक गया हूँ। मुझे आप लोगो की service पसंद नही आई मैं तो MI का अच्छा customer हूँ । पर यह service मुझे पसंद नही आई और मैं इसके लिए...

Dear concern
I have ordered a redmi 3s prime phone with order number [protected] & i have received on 13 dec 2016. I have noticed a problem in this set. This phone has taken approximate 2 hours for charging but now phone has taking approximate 4 hours for charging. This problem is not normal now i want to replace this phone set. Please do the needful
Thanks & regards
Naveen bagotia
[protected]...

Dear sir,
I bought the product in august but now the product is not working properly...

Model : mi note 3 (Dark grey)
Imei code :[protected]

Problems : 1. Mobile is not charging 2. Hang issue 3. Automatic switch off 4. Proxy sensor not working properly 5. Battery indicates red colour continues

Kindly take necessary action for this i am very disopointed about the product and...

I was ordered xiaomi redmi note 3, gold, 32gb, (Order #[protected] on 19/12/2016 and received the material on 24/12/2016. But the material was damage it's volume key not proper fixed. So it again replacement ordered done on 24/12/2016 (Order #[protected].
Return pick-up scheduled is given bellow.
Your return pick-up is scheduled for: monday, dec 26, 2016, 14:00 - 17:00 the phone number we've given...

Hi,

I have ordered a Redmi Prime 3S 32GB phone along with a flip case from your website (Order number [protected]) on 23rd Dec. 2016, however the Bluedart courier Service has misplaced the package and they are not helping me at all. I have paid for this order without receiving my product. I have contacted/complained numerous times to Xiaomi and Bluedart without any success. This is not the way to treat your loyal customers....

The Mi Band 2 has not been as expected. It's functions show fault.
-It is not able to measure the heart rate which is its most promising feature.
-It's bluetooth connectivity to the phone is weak and most of the time it is not able to unlock the phone.
-It shows grossly inaccurate data for sleep statistics.
These issues make it a highly underachieving product not expected from a Xiaomi brand.
I would like...