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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 201

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H
Hruday Reddy
from Bhusawal, Maharashtra
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Displaying battery 2%

Address:Chandrapur, Maharashtra, 442905
Website:MI.com

I purchared my MI NOTE 3 on 7th July.
It is displaying battery at -2%.
This is third time I am having same problem. Once I have given it in service centre and they have replaced its motherboard. Again I am having the same problem. This is the fourth time I am having this problem. First time it was displaying MI logo on the screen. Since I MI service slcentre had replaced my motherboard I having the battery display problem of...
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C
choubeynitish
from Gurgaon, Haryana
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Payment Issue

Website:www.mi.com/in

HELLO,
MY SELF NITISH CHOUBEY I was trying to order from my account registered with mail id([protected]@GMAIL.COM) product xiamoi mi max on 27th of oct from my account, it displayed payment wasn't received although amount was deducted .regarding this i was sent mails and call to the customer care.but still no one trying to resolve the issue.it almost more than one mth passed no amount refunded and no product had been sent.kindly...
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S
Sneha swapnil
from Delhi, Delhi
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Redmi 3s prime, didn't get the consignment

Address:New Delhi, Delhi, 110045
Website:www.mi.com/in

I have booked a phone i.e redmi 3s prime on 5th of december, and the product has to deliver on 8th of December. But the has not been delivered till now I mailed to Mi India they just told me they will see in to my matter and I will get it in 48 hrs but again I didn't get anything. Now I am totally frustrated by all this stuff. Blue dart have to send me the consignment but still they just ignored my request. I am eagerly waiting for my product...
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M
Megha Sanganeria
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Model number mi4i

Website:One assist

I had purchased mi4i handset in the month of October 2015. In july 2016 i broke it. I had given it for repairing in kolkata infinity benchmark service centre .they took 1month to repair my phone n it had cost me Rs5000. They had also provided me an one assist insurance policy of Rs500.2months later while sleeping i had put it on charging and the next morning i found it broken. Then after filing a petition to one assist and sending all the...
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H
Hardik kashyap
from Mumbai, Maharashtra
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Mi system not working

Address:South West Delhi, Delhi, 110075
Website:Xiaomi india costumer care

My Mi device is not working. I was not knowing about lite mode. So i tapped on lite mode. It was rebooting. After i opened password and everything was big-big in size.so, then i opened settings and went to general settings.Then clicked on home. There were options like youth, 4x2 something like that ... .I clicked on youth.Nothing happened.then i went back home.everything was blank. i waited for some time. nothing happened.i switched on/off...
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M
Mr. Arnab Pathak
from Mumbai, Maharashtra
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Handset replacement - mi max

Address:Thane, Maharashtra, 400615
Website:www.Mi.com

I have ordered mi max on mi max.com on 5th sept 2016 and i have received on 7th sept 2016 and complained to mi.com via mail and voice by 8th sept but stil though i have not received the replacement and on 6th dec they are saying as i am using the handset it can't be replaced which is not acceptable as i don't have money to invest on another phone after rs 15000 investment. Please find he attached mail conversation for reference and treat...
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M
Mehjabeen Dafedar
from Mumbai, Maharashtra
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Xiaomi mi note 3.My mobile set is hanging

Address:Bangalore, Karnataka
Website:www.mi.com

I have xiaomi mi note 3...5 hi din huve hai muje leke Yeh mble or Yeh hang hone laga hai. Apne aap lights off on hoti hai. N koi b app use kro toh back hojata hai.dec 12 2016 ko hi muje mi note 3 delivered hua tha 5days me Yeh haal hai. Toh agge kya hoga. Plzzzz isse replace kr k do vrna muje koi action lena hoga. Humlog paise deke lete hai ta ke Yeh ghatiya services mile isliye?? ..
Kindly replace me with new set as soon as possible...
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P
priyanshu95
from Dehra Dun, Uttarakhand
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Redmi note 3 charger / upgradation of warranty period

Address:Dehradun, Uttarakhand, 248001
Website:Xiaomi.in

I have bought a redmi note 3 from mi.com, ordered on 21st june, 2016
And delivered on 25th june, 2016. The order id: [protected]
Actually i have encountered a problem in my mi charger and unfortunately my warranty period ends by 21st december, 2016. Moreover i cannot find any service center in dehradun and i cannot go to delhi within this period due to my personal reasons.
It would be very kind of you if you could...
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A
Ansarul Haque
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They send us broken/damaged mobile

Address:New Delhi, Delhi, 110025

I bought mobile from mi and they send us a broken mobile, from last 7 days i try to communicate them but no respond till today, now today they ask me to send to mi workshop through courier with own cost, we hav't pickup service in new delhi. So you can imagine they hav't service for delhi city and that company free to deliver it pan india.
That company is fraud and try to escape from my complain, i already paid all amount now they...
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A
AlmightyAnkit
from Ahmedabad, Gujarat
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Software issue is confronted as hardware issue

Address:Ahmedabad, Gujarat, 380054
Website:Mi Phone Service Cenre, Bodakdev Ahmedabad

Hello Team,

Being a loyal customer of Mi since past 2 years, it is highly disappointing to state a incidence at Mi centre of Bodakdev, Ahmedabad.
My phone was stuck on Mi logo and was not able to start. After reading lots of similar issues reported on internet, it was very clear that this is a software related issue.
But here, when I took the device to Mi service centre, I was told that the device could be dead...
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V
VIDYA SAGAR TIWARI
from Malkangiri, Chhattisgarh
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Given poor mobile handset and not refunding money

Address:490006
Website:www.mi.com/in

Dear sir,

Date of incident - 12th dec 2016

Client number - mi india customer service
Website: www.mi.com/in
Hotline:[protected]

Full description -
I have ordered xiaomi redmi 3 s online and it reached me on 12th dec 2016. When i checked it it is having very poor camera quality. They mentioned 13mp back and 5 mp front but the camera is not even of 1 mp resolution. After...
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A
ankit_shivhare
from Mumbai, Maharashtra
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Replacement of redmi note 3

Address:Bangalore, Karnataka, 562106
Website:www.mi.com

Replacement of order [protected] [incident:[protected]]. Order has not been picked up till date. They have confirmed that order will be picked up from email but no services for replacement has been initiated till date. They are just fooling people in terms of replacement policy. I have purchased redminote 3 set and within 2 hours its starts hanging with mi logo. I have visited service centre jabalpur as per the process in mi but the...
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Address:New Delhi, Delhi, 110045

Dear sir,

I have raised below complaint with xiaomi. Kindly refer the below email and would request you to initiate the necessary action.

Dear sir,
I have purchased redmi 3s prime (Gold, 32 gb) on september 07 2016through flipkart, order id: od[protected]. The product was delivered to me on september 10 2016. Suddenly few days back (From 28th sept 2016) the phone stopped working, its went in sleep...
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G
goyal101
from Baragaon, Uttar Pradesh
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Prepaid order not received from 2 months

Address:New Delhi, Delhi, 110085
Website:Mi india

I ordered 2pcs. Mi 3s prime mobile in october month. But still my product not delivered to me. Order status shows its delivered. From that time to till date i was complaint many times on toll free no., and via email but no response. Customer care executive told me its in process but no time limit or not sure how much time it will take to resolve. 20-30 times i mailed or 8-10 times i was call on toll free no.
2months done.
br...
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M
Murali Mohan Sumanth Madira
from Delhi, Delhi
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Redmi 2s/motherboard and touch screen

Hi,

Few weeks ago,

When i was playing cricket i kept my phone aside and after that i took my mobile into my hand and i'm trying to unlock but the phone is not responding.. Simply it is in switch off mode.. I don't know what to do at times and again i started switch on the phone by holding lock button for some time.. Then also it wasn't switch on.. Then finally i tried it with removing battery then also no luck......
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R
R k saini saini
from Mumbai, Maharashtra
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3S prime Replacement

Address:400097

My request no[protected]. I am purchessd redmi 3s prime online mi.com.this product deliver at[protected]. This product is dedicated so I am requested replacement at date[protected]. But no replacement and no pickedup this product as on today by company.and no replacement this product . Replacement poolice very poor Mi.com. I am make many call coustercare [protected]. But they are not solved...
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J
janakdhanani
from Mumbai, Maharashtra
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Making customer fool and pathetic customer service

Address:380024
Website:www.mi.com/in

I order mi 3s prime from mi official site/portal and they delivered me defective piece without testing. After when i request for replacement, initially they were not ready to replacement of my phone. After complain to on official fb page they initiated replacement process after 3 days of continue request. Now i am asking for replacement id, the customer support executive give me fake details about bluedart tracking id which is not existing...
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R
ravi.v.p Kumar
from Coimbatore, Tamil Nadu
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Redmi Note 3 (Gold 32GB)

Address:638112
Website:[email protected]

Sir,

I am P.Ravikumar from Erode, Tamilnadu.I have purchase new mobile on 20.11.2016 at Amazon site. Now, My mobile's any application when open then default on FM player not stopping, & call speaker not working.

i am going to the Erode B2X service center. (Service Order:WXIN[protected] The executive say to me, 4 days taking for servicing. ok. After 1 weeks complete... but still now my mobile is not give...
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A
ARpita AwAsthi
from Jais, Uttar Pradesh
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Phone is locked by pattern

Address:Kanpur, Uttar Pradesh, 208006
Website:[email protected]

I update MIUI 7 to MIUI 8 in my REDMI 3S PRIME and I forgot the pattern.Kindly help me to unlock REDMI 3S PRIME without losing any data.The hard reset of my phone can't be done by Volume Up + Power button.After pressing Volume Up + Power button, Recovery mode come but after touching Recovery mode, no action is performed.So please also tell how to hard reset the phone...
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S
sagarsutar
from Pune, Maharashtra
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Redmi Note 3 lots of problems

Address:411027
Website:flipkart.com

I bought my mobile before 15 days ago, but I'm getting lots of problem in mobile, it hags lots of time, fingerprints not working, heating problems
I want new mobile or return it or refund my money.

I bought my mobile before 15 days ago, but I'm getting lots of problem in mobile, it hags lots of time, fingerprints not working, heating problems
I want new mobile or return it or refund my money...
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