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Xiaomi India Complaints & Reviews

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Updated: Sep 13, 2025
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Xiaomi India reviews & complaints page 201

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L
laskar khan
Dec 27, 2016
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Address: Kamrup Metropolitan, Assam, 788130

Today 27/12/2016 me come here to your respacted service centre. At 11:50 am after that one mem here in resivetion she tell whts ur problem then i tell my mi phone locked by mi account she tel me it can resolved from our side within 2 hours but u have to pay 300 rupeese. Then i tell him why it is also in warrenty period so why i am going to pay it after that her behieber change she tolk with me rudely she dont explain it that why i m going to pay it.. She just tel me i[censored] not going to pay then u can leave office... Then me tell her where i can meat your mannager she dont privide me also.. Thats why i hv leave your service centre.. My question is that what kind of resivesonist you people hyre she dont hv good comminication she dont know how to tolk wid customer etc.
Her name : supriya
Address : ghy bangagard opp namecare hospital ground floor..

One more thing i[censored] people dont find out good comminication employe for mi then contect me i will give u good employe..

My self ikram khan
Ph : [protected]
Email : [protected]@gmail.com
I have given my xiaomi redmi note 3 mobile in november 22nd of 2016(complaint No:[protected] . But till today they didnt serviced my mobile, from that day they are saying "spares not available" they did n't saying the exact date. or even they are not providing standby. I would like to know the service policy of there people.

Coming for remove mi 3s account - Comment #2626004 - Image #0
Coming for remove mi 3s account - Comment #2626004 - Image #1
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    S
    Shubhangi Agarwal
    from Unnao, Uttar Pradesh
    Dec 27, 2016
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    Address: Bangalore, Karnataka, 302018

    I have bought mi max and it was delivered to me yesterday but metal body is loose from joints and also giving current. Phones battery is draining so fast. Also it is hanging. Phone automatically get switch off after using for 10 mins only. I want to return this phone and wanna buy another mi phone. Pls help me. I don't want this cheap set in such huge amount.
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      G
      Gautam20
      from Chandigarh, Chandigarh
      Dec 27, 2016
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      Address: Bangalore, Karnataka
      Website: mobile.mi.com/in

      My biggest mistake was that i bought the phone from MI website.
      On the name of replacement they are asking me to wait for like 8-10 days but ihas been 20 days from the day i have shipped the mobile in replacement at requested address . MI BELIEVE IN CUSTOMER HARRASMENT. MOREOVER THEY HAVE NOT CALL THE CUSTOMER REGARDING THE ACTION BEING TAKEN ON RESOLVING THE COMPLAINT. I HAVE BEEN EMAILING AND CONTACTING THEM AND ASKJNG ABOUT THE CURRENT STATUS BUT THEY HAVE NOT TELL ME ANYTHING TILL DATE . MY COMPAIN WAS REGISTERED IN OCTOBER AND TILL DATE IT HAS NOT BEEN RESOLVED
      COMPLAINT NO. WAS[protected]
      +1 photos
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        J
        Jay Kadmawala
        from Daund, Maharashtra
        Dec 26, 2016
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        Address: 769001
        Website: www.mi.com

        I had ordered a mi max prime from mi store and as soon as i received it i found that i have received a phone with broken screen.. I called up the mi customer service immediately and informed them about the same.. They had approved my replacement.. However it has been more than 3weeks, I have not received any replacement. Everytime i call the mi team, they say the backend team will call me back in the same day and give me the details of the pick up and replacement.. But for all the times i have called them(atleast 10 times), it has never happened that i have received the call from the backend team.. they just keep promising but i am neither getting the replaced phone nor the refund.. My money is stuck.. I fear if they wont provide me the replacement.. They have approved my replacement, so they shud either give me a new piece or give me my money back.. I am very tensed.. it feels My money has gone waste.. NEVER buy from mi store or mi.com.. they have very poor customer service.. they r not customer friendly..
        Oder number - [protected]
        Mobile number - [protected]
        Email - [protected]@gmail.com
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          M
          mr.rks
          from Mumbai, Maharashtra
          Dec 26, 2016
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          Address: Jaipur, Rajasthan, 302028
          Website: www.mi.com/in/index.html

          Xiaomi MI Band 1 not satisfy me because this battery is discharge immediately. So, I want to replace the MI Band 1 and refund my money and time of delivery is more then the usable. In mi.com/in site not give the replacement link to replace the product due to this Customer suffer problem to replace their product. i want to return my product in any how and refund my money.
          +1 photos
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            R
            Rudra Sikri
            from Dhamtari, Chhattisgarh
            Dec 26, 2016
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            Address: Gwalior, Madhya Pradesh, 474002

            I went to service center because there was fault in my USB cable they tested it and the wire didn't work they turned the end of the wire very hard and they showed me a crack in the wire they said it is a physical damage I didn't argued that you turned the wire or anything else then I asked the price of new cable and they told me Rs.360 when I searched it on Mi store price was Rs.149 K want you to open a authorised original Mi service center in gwalior they are doing the same with others why you have given the authorisation to ITDCL tech support they are disappointing your fans amd coustomers.
            At the timeof booking the product he show the time of delivery 8-10 days but 16 days passed no any informtion about the produt i got so pls deliverd the product as soon as possible ...
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              S
              skk_03
              from Pune, Maharashtra
              Dec 25, 2016
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              Address: Bangalore, Karnataka, 410507
              Website: www.mi.com/in

              I have ordered MI in ear phone basic black on 7th December but that order was automatically cancelled without my consent and when confronted the company they denied their action.
              So i reordered the same on 21st December but again the same order was cancelled without my knowledge.
              This is getting worse now.
              They are not giving the reason for the issue.
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                C
                CA Bhavesh R. Shah
                from Mumbai, Maharashtra
                Dec 24, 2016
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                Address: Surat, Gujarat, 395001

                Eight months back, i purchased mi phone. Ten days back, the touchpad stopped working. Yesterday i visit mi service station at katargam, surat, gujarat, india. They said motherboard is not working so i[censored] pay for motherboard we will consider warranty and they will not charge for touchpad.

                Though my cell was working, just touchpad is not working so its a matter of warranty and should be done but they were asking for replacing motherboard.

                Kindly help me.. My cell no. Is [protected]
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                  D
                  dipak tehare
                  from Nanded, Maharashtra
                  Dec 23, 2016
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                  Address: Parbhani, Maharashtra, 431401
                  Website: Flipkart.com

                  I purchased redmi 3s mobile phone 1 month ago, but this mobile phone got heated so much. The Screen of the mobile is got loosen due to heat problem of the phone. also some time the mobile phone hang up, some time i receive the call from someone my screen get hang up it is not working meanwhile the call i cant receive the call sometimes. Some time the mobile get suddenly get shut down.
                  SO I request mi.com kindly resolve the issue of my phone or give me replacement of the phone
                  Feb 17, 2017
                  Updated by dipak tehare
                  Not Resolved till date
                  Xiaomi Service centre at Aurangabad not co operating in this issue.
                  also I contacted to xiaomi service centre they also not taking any iniciative to resolve the complaint, xiaomi having very less service centres in india so they are not able to resolve the warranty condition. while purchasing mobile phone avoid xiaomi phones they not having sufficient service centres.
                  While using shareit app, the wifi hotspot is not responding..Unable to share files through shareit and xender..Everytime phone needs to reboot to send the files for one time..feeling bad and bad..
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                    J
                    Janmejaya Dash
                    from Siliguri, West Bengal
                    Dec 22, 2016
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                    Address: 753008
                    Website: Mi mobile

                    During warranty period mobile set camera not functioning. I went to kharvel nagar bbsr service centre for repairing on 10.12.2016. On 15.12.2016 repair my set problem by replacing 101 main board. On 16.12.2016 again same problem occurred. Therefore the service centre has not provided propor service to the customer as such the customer facing problem and harrased. I request to slove this problem other wise take shelter in the court of law.
                    My redmi note3 mi account password forget but not too on my number
                    I have got a battery draining problem with the product xiaomi reemi note 3. Now it is in the sertvice center since 12th september 2016. The battery is not yet arrived athe the service center. Now I am forced to file a complaint against MI india and I am looking forward to file the case.
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                      M
                      mihaque05
                      Dec 22, 2016
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                      Address: 562106
                      Website: www.mi.com/in

                      Redme3S Prime grey 32G order no.[protected] had been placed with MI India had been delivered on 09/12/2016 in damaged condition. It was reported immediately same time MI India by mail with photograph and MI India opened a request no.[protected] it was asign delivered in damaged condition on 09/12/2016 at 7.12PM.It kept on lingering in the matter despite constant follow up on my part. On 16/12/2016 i have received mail qoute" we would request you to send the product to our warehouse at your own cost"unqoute. I have sent damaged product through blue dart courier(AWB No.[protected]) on 17/12/2016 Banglore his warehouse but he have not accept that packet and returned back my residence. After that i have rote innumerable emails and called his customer care number no answer no response nothing one week have passed.Still no confirmation from their side of receiving their damaged product.It is neither replaced the damaged mobile handset nor refund the price.On other hand it had caused me undue loss.
                      Dec 26, 2016
                      Updated by mihaque05
                      Yet i have not received any reply from company. Last 10 days he had not respond my mails/phones.
                      Jan 02, 2017
                      Updated by mihaque05
                      Till date not responding company. Please send reminder to company for resolved of matter. It is already too much delay. I have not used device yet due to damage. I have paid Rs.8999.00 for that mobile handset
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                        D
                        Darsha nand
                        from Meerut, Uttar Pradesh
                        Dec 22, 2016
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                        Address: Bangalore, Karnataka
                        Website: www.miindia/in

                        My mi 5 charger is not working. Today i visited mi service center in agra. Service representative told me that your phone charger is not working, i requested him to available me a charger on payment basis so i used my phone. I requested to you that please instructed to your service center representative mg road agra for supply me a charger. Thanking you in anticipation. Darsha nand, cell no [protected].
                        Battery wick
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                          P
                          Pankajmahto1234
                          from Delhi, Delhi
                          Dec 22, 2016
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                          Address: New Delhi, Delhi, 110020
                          Website: www.mi.com

                          Hi,
                          I purchased Redmi 3S Prime Gold 32 GB on 05-Dec-2016. But from last week onward it's stop working.

                          And I am also facing heating problem in this handset. I am using this phone from 10 days only and i am not sure how many days it will work as per current situation.

                          Earlier I was assuming that this the best handset by MI but after purchasing this I was very disappointed.

                          Please don't purchase this phone.
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                            V
                            Vinod Koradkar
                            from Pune, Maharashtra
                            Dec 22, 2016
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                            Address: Pune, Maharashtra, 411028

                            I am pay all mony but i cant recive oder id
                            my payment detail as below
                            TRANSFER
                            TO A/C NO
                            [protected]/
                            [protected]/N
                            A//50443706
                            60416250
                            [protected]
                            97
                            [protected]
                            20M

                            plz refund my mony
                            my acount no [protected]
                            bank -central bank of india
                            ifce code -CBIN0280660
                            plz give mi all mony back as soon as posible
                            Other wise i am compemnt in polise sation .
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                              S
                              Sanket Kulahalli
                              from Coimbatore, Tamil Nadu
                              Dec 21, 2016
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                              Address: 560079

                              Updated my redmi note 3, 32gb phone to miui 8.0 when i got the phone. Rebooted it when prompted.
                              1)added fingerprints and it worked like a charm.
                              2) i kept trying to add offline wallpapers for the lockscreen, from my library to add to the list of available wallpapers but it would fail to add it despite selecting the pictures multiple times
                              3)tried selecting pictures manually as the lock screen wallpaper directly from the library. It would add it but only briefly. It would automatically change because of that carousel, which remains permanently on despite turning the feature off no less than a hundred times.

                              THEN UPDATED TO 8.1.1

                              1) initially the fingerprint sensors were acting funny. It would simply refuse to unlock the phone despite a dry sensor, dry finger and appropriate contact of sensor and finger. Other times it would open seamlessly. The phone started prompting me some permissions for apps I've already responded to when i updated to 8.0...therefore i thought the fingerprint issue was due to an all new update and there was an issue with the old fingerprints. So i decided to delete those stored fingerprints on settings and add new ones. To my short tempered fury, once i deleted them, when i tried to add fingerprints again, it would prompt me to give the unlock pattern I'd set. Once i entered the pattern, settings would say "fingerprints couldn't be added"...this went on for several more attempts. Then finally, settings crashed and i was redirected to the home screen. Left without fingerprints from now on.
                              2)still can't add nor delete pictures in the offline section when i want to select wallpapers for lock screen and home screen.
                              3)that carousel still doesn't shut the f off .
                              Update has been nothing but more problems.
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                                K
                                Krichena
                                from Vijayawada, Andhra Pradesh
                                Dec 21, 2016
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                                Address: 605008

                                I have purchased my Xaiomi Redmi Note 3 online on[protected] from Amazon.in sold by Green Mobiles, Anjaneya Infrastructure Product, 38 & 39 Soukya Road, Kancherakanahalli, Bangalore. Now no display comes into the phone since the phone is not booting up/charging . Please do the needful to restore my phone's functionality

                                Krishna Kumar
                                Mobile: [protected]
                                Email ID: [protected]@gmail.com
                                Dec 21, 2016
                                Updated by Krichena
                                I further request you to start a service centre in Pondicherry as no other service centres undertake to repair the said phone stating non availability of a qualified service engineer
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                                  G
                                  Ghunu
                                  from Pune, Maharashtra
                                  Dec 20, 2016
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                                  Address: North Goa, Goa
                                  Website: Xiomi

                                  I have purchased xiomi mi max mobile from flipkirt one month back, mobile is automatically closed any time. Too bad mobile ever seen. Now no service available.
                                  Flipkirt say go to xiomi service centre.
                                  Xiomi service centre address is showing at panaji goa. When went there its shifted
                                  No update on the website
                                  No return policy
                                  Or no repairing
                                  Very bad services from xiomi
                                  Kindly do something
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                                    H
                                    Hruday Reddy
                                    from Bhusawal, Maharashtra
                                    Dec 20, 2016
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                                    Address: Chandrapur, Maharashtra, 442905
                                    Website: MI.com

                                    I purchared my MI NOTE 3 on 7th July.
                                    It is displaying battery at -2%.
                                    This is third time I am having same problem. Once I have given it in service centre and they have replaced its motherboard. Again I am having the same problem. This is the fourth time I am having this problem. First time it was displaying MI logo on the screen. Since I MI service slcentre had replaced my motherboard I having the battery display problem of -2%.kindly solve this problem. I live in rural area and I have trouble sending phones to your service centre please solve my problem for once and for all or replace my phone and give new. Model.
                                    +1 photos
                                    1-hang problem
                                    2-some times buttons can not works
                                    3-They can loading problem in opening a photo gallery & opening a videos
                                    4-camera quality is not better
                                    Camera problems.. most of the time the camera does not respond.. just took the phone i want to replace it. How can the camera just not work! It shows whichever app I'm using for camera suddenly stops responding too. Please tell me how to replace the phone
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                                      choubeynitish
                                      from Gurgaon, Haryana
                                      Dec 20, 2016
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                                      Website: www.mi.com/in

                                      HELLO,
                                      MY SELF NITISH CHOUBEY I was trying to order from my account registered with mail id([protected]@GMAIL.COM) product xiamoi mi max on 27th of oct from my account, it displayed payment wasn't received although amount was deducted .regarding this i was sent mails and call to the customer care.but still no one trying to resolve the issue.it almost more than one mth passed no amount refunded and no product had been sent.kindly help and reolve the issue.already sent my bank statement to the company but no response.kindly help.
                                      Dec 24, 2016
                                      Updated by choubeynitish
                                      when the prob get resolved?????????
                                      Mene mi xiomi3s prime mobile phone 12/09/2016 liya he phone ko charging nahi ho rahi he mi key charger se to muje charger change karke chahiye

                                      Payment Issue - Comment #2621593 - Image #0
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                                        S
                                        Sneha swapnil
                                        from Delhi, Delhi
                                        Dec 19, 2016
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                                        Address: New Delhi, Delhi, 110045
                                        Website: www.mi.com/in

                                        I have booked a phone i.e redmi 3s prime on 5th of december, and the product has to deliver on 8th of December. But the has not been delivered till now I mailed to Mi India they just told me they will see in to my matter and I will get it in 48 hrs but again I didn't get anything. Now I am totally frustrated by all this stuff. Blue dart have to send me the consignment but still they just ignored my request. I am eagerly waiting for my product but this type of poor Customer service ruined my mood. I just want my product please help me out.
                                        +2 photos
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