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Xiaomi India Complaints & Reviews

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Last updated May 7, 2024
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Xiaomi India reviews & complaints page 203

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M
mandeep82
from Mumbai, Maharashtra
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Reg Docket Number of Customer Mr. Sube Singh

Address:Rewari, Haryana, 91

R Sir
I found the damage mobile with the Corer Blue Dart and return back to company but as compay said that the replacement will made within week we send courer on[protected] but on[protected] not received any feed back with company and not gave satisfactory answer so plz take some action that they gave me my mobile phone and a satifactory answer plz.
thank u!

Warm Regards
Sube Singh
Rewari (Haryana)br...
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K
karthick MuthuSwami
from Salem, Tamil Nadu
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Redmi 3s prime battery is dead

Address:637205
Website:mi.com

I purchased through flipkart one month before and the mobile battery is not charging it is dead
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]

Redmi 3s prime (Dark grey, 32 gb)
5.50% cst
1. [imei/serial no: [protected],
[protected] ]

Billing address
Karthikeyan muthusamy
3/180, selvan complex, mettu
Street,...
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Z
ZAHID BAGHBAN
from Pune, Maharashtra
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Redmi Xiaomi 3s prime replacement

Address:Ahmednagar, Maharashtra, 413709
Website:www.mi.co.in

I order redmi 3s prime on 25-Oct-2016 a and got delivered it. but my device not working good so i give it back for replacement on 8 November 2016 but i did not receive my replacement device really disappointed with mi customer service please solve my issue as soon possible.
this my Incident id [Incident:[protected]]
this my oder id [protected]...
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B
Bagban Zahid
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Xiaomi Mi 3s prime

Address:Ahmednagar, Maharashtra, 413709
Website:www.mi.co.in

I order redmi 3s prime on 25-Oct-2016 a and got delivered it. but my device not working good so i give it back for replacement on 8 November 2016 but i did not receive my replacement device really disappointed with mi customer service please solve my issue as soon possible.
this my Incident id [Incident:[protected]]
this my oder id [protected]...
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M
milu85
from Asansol, West Bengal
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Complaint is about battery

Address:Cuttack, Odisha, 754025

My redmi note 3/ 16 GB battery drains fast even as in staby mode like 1% in 5minute which was bought on 22.10.2016. So please reply me what to do. It is 7.5.3 version. When I bought it, drained the battery and made full charge and also repeated 2 times, but still happens the same problem. Where as my another mobile of other brand having same capacity battery (without battery saving mode) operates best as 300% more than redmi note 3 battery....
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R
Raveenaa
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Redmi 2 Phone

Address:New Delhi, Delhi, 110054

Redmi 2 was purchased on 08.08.2016 from Mi site and its battery has started creating problem within 2 months of its purchase..Problems like late charging and early vanishing or vanishing of the battery so fast like 1% within 1 minute even if the phone is not in use..

Because of the busy schedule was not getting the time to visit the store but somehow i manage to go to the laxmi nagar store once but as it was overcrowded i...
+1 photos
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L
lalmalsawma pachuau
from Shillong, Meghalaya
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Item sent to another state

Address:793003
Website:MI.com

I had made a prepaid order for "redmi 3s flip case black" order id - [protected] on 11th november 2016. the company provided tracking details as[protected] through fed ex. as i tracked its progress i discovered that it was sent to imphal - manipur (another state 500 miles away)

I had written to costumer support center on the 14th november and was replied by (manjunath) (11/15/2016 05:00 pm) who informed me that my orders...
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Address:Bangalore, Karnataka
Website:Xiaomi India

I have recently purchased Xiaomi Redmi Note 3 mobile through Amazon on 01 october, 2016. After using few days, now device has not working suddenly. There was some bad smell coming out of device, hence I approached to authorised service centre at Indore. Service centre was totally insensitive and has declined to help for resolution. After repeated request they had written that product is not covered under warranty.
I have sent number...
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Address:411041
Website:MI.COM

I have order red me note 3 gold on 02/11/2016. I have received the same on 09/11/2016. But mobile sim card slot was not opened. I have immdiately shown in service centre, they also refused and suugested to get the replacement. Request for replacemement is accepted by them and mobile was picked up by them & reached the warehouse on 10/11/2016. There after till date i am taking the follow up for repalcement. Today response from them is that...
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P
Pranabesh Das
from Gurgaon, Haryana
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The speaker repairing of my redmi note 3 mobile

Address:700156
Website:mi.com/in

ServiceOrder# WXIN[protected]
ServiceCenter# SALTLAKE Kolkata
Date#[protected]
Person# SRIKANTA PRASAD

The service center number is always busy to provide an update and while getting connected after 100 times of call, they have responded me that we will call you after 15 days only and we dont have any update now.

Is this the service i am expecting for a Mic issue in my mobile after 8 working...
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S
Shekhar Patiyal
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Complaint about smartphone

Address:176041

Respected sir
I have submitted my Xiaomi Redmi 3s smartphone since 10 days . It is in guarantee period. I have purchased it since 2 months. It is not working. So that's why I deposited my smartphone in service center which is una in himachal Pradesh. I am suffering a lot. But no response from una (H.P) service center. I think they are wasting my time and not well educated. They are very poor in their field. So I request you to do...
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A
aadi19
from Giridih, Jharkhand
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Unprofessional service at Noida service centre.

I had purchased Redmi 2 Prime 16 GB, white color vide order no Snap deal order no [protected] placed on 7th November 2015. The phone was delivered to me on 11th November 2015. However I did not receive any invoice with the phone. On talking with the snapdeal representative, I was told that a duplicate invoice can be generated from the site. But that feature does not seem to function. I was also told that the order number would suffice for...
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V
Vikram Purohit
from Mumbai, Maharashtra
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Mi note 3 - No phone received

Address:400081

I have purchased the MI Note 3 phone from SNAP deal and the supplier is TVS ELECTRONICS LTD-BLR-PC-VOI..Bangalore .When I collected the product from courier person the box was empty and No phone inside the box. Its really very disappointed and cheating case by TVS Electronics.

Please team take some action on TVS ELECTRONICS LTD-BLR-PC-VOI, so that they can understand that people are not FOOL and paying for empty box.
br...
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A
aparna pagadala
from Bengaluru, Karnataka
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Service issue not resolved

Address:Bangalore, Karnataka, 560100

Hi,

I had purchased MI MAX handset in Aug-2016. Phone not responding on start up. Visited BTM service centre, Bangalore for service on 14-Nov-2016
They said mother board has issues and need to be replaced. Till date don't know the status of issue or when can I expect the phone. MI India is harassing its customers with poor service provided by its service centers.

Job sheet id: WXIN[protected]
Complaint...
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R
Raj Rishabh
from Jaipur, Rajasthan
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Regarding redmi note 3 phone

Website:xiaomi.com

It was about 1 month of buying the redmi note 3 32gb from amazon the phone i.e. redmi note 3 32gb stopped getting charged then i visited chandigarh service centre they told the charging slot is damaged and it will take approximately 2-3 months of getting it repaired then i visited ambala service centre they asked me for 1 month for getting the charging slot repair. After 1 month when i took my phone from ambala service centre after using...
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R
Rakeshsirdelhi
from Gurgaon, Haryana
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Hang problem too much

Address:New Delhi, Delhi, 110031
Website:Mi. Com

I bought phone online through snapdeal model redme note 3 (32gb). For 15 days it continuously hangs and i have to switch off many times, sometimes unable to switch off too. Very poor hand set. I am fed up with this. I went krishna nagar service centre for this but was told to switch off when this problem occurs. What is this? Why are u making fool to customers. I want replace with new other perfect model. If my problem was not sort out then...
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S
Sudam Patil
from Pune, Maharashtra
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Redmi 3s prime, after inserting charger, mobile vibrates & switch-off

Address:416006
Website:www.mi.com

Dear mr xiaomi,
I have purchased of-line mobile from "new balaji custom shop, sangli, maharashtra, on diwali dt 29/10/16.

Yesterday night, i would like to re-charge mobile & i am inserted charger socket into mobile socket, it not shows charging progress & %. I removed pin & then re-inserted, but same was happening. I. E no charging. Today complete battery is discharged, now mobile is in switch-off mode.
Since...
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S
Shashikiran2006
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xiaomi phone touch not working

Address:Bangalore, Karnataka, 560022

Purchased the mobile on snapdeal on 18 - oct - 2016, suddenly mobile stopped working and touch is not working so i want to return or replace (Xiaomi note 3) 32 gb.
Contact no : [protected]

Seller address :

Tvs electronics ltd-blr-pc
C/o proconnect supply chain solution ltd,
Y no. 102/1, adakamaranhalli village, dasanapura hobli, makali post,
City bangalore...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.mi.com/in

Please go through complete complaint and then you would know what a fool they are making of the customers.
Hi my name is Vatsalya Verma and I had an hardware issue in my Xiaomi Redmi Note 3 which is currently under warranty. I went to the customer service centre which is located in Noida Sec.18 just beside Bamboo Shoot Restaurant on 12th October 2016 and told them about the issue. They said it was related to the motherboard of the...
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V
Vjshukla
from Noida, Uttar Pradesh
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Poorest customer service rdc ghaziabad

Address:Ghaziabad, Uttar Pradesh, 201005

I have given my note 3 in this service center. This is to note that I had bought this phone on 25th oct and within 15 days it's display was all black. I requested Amazon the seller to return it but per them their return window was exhausted. So I given it to rdc Ghaziabad service center they checked my phone and confirmed that there is some manufacturing defect but denied to replace however promised to repair in next 10 days. When I am calling...
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