Xiaomi India Complaints & Reviews

I booked my redmi 3s prime on 28/09/2016, in mi website and it come in my hand 02/10/2016 after 8 days on 10/10/2016 my mobile stoped working i sent email for replacement and went to service center vashi they give me service record of mobile and i called customer care for replacement they agree for that and i sent my mobile in my own cost by dtdc curior service it reached banglore warehouse dated on 17/10/2016 and now its 24/10/2016 yet my...

Dear sir /madam
i had given my Redmi note 3 which i had purchase last month but there was battery issues with phone it was given on 28/09/2016 . they said the problem will be resolved within 15 days and the phone will be given back on 15/10/2016
but on 15th they said becoz supply is not coming it will be given back to you on next thusday but now one month is completed n still we had not got our phone back from service centar...

I recived an defective product from mi.com about 3 days ago and the phone is not even turning on the phone is redmi 3s i contacted mi customer care they said to just wait to get the call from thier soupport team but they never called it has been 3 days they told me that they will call in 24-48 hours but they never called and they are just wasting my time. The complain id number is[protected]....

I bought a phone mi prime.and only 15 day work .phone is automatic switch.then phone is not working.i contact service center kankarbagh Patna.my phone is accepted and two months after not repair.I said costomer care
Costomer care said to wait for seven day.again seven day contact costomer care
Said wait seven day .finally my problem is not resolved my is not return in care.
Please help me...

I bought a mi phone 3 months ago from snapdeal and it got damaged after 1 month only. Problem was that it was not taking charge. I gave it to service centre in park street kolkata. The job sheet that they provided said that complaint will be resolved in 15 days. Its been about 2 months now and i don't see any progress from their side. Hotline number is not working and their chat support doesn't connect very well. I don't know what should...

I have purchased a redmi note 3s prime from xiaomi site on 17th October and i received it on 20th October, now I really regret why I have chosen this phone.
The moment i received it i have opened it with excitement. this is the least expectation of any buyer the he will get the proper product, but I found it is a defective peace. Very disappointed with it
The (Glass) screen is not properly attached to it. i spoke to customer...

My name is kartikey Tiwari. I have faced problem with my redmi 2 prime which stopped working automatically so I have submitted my product on 2nd September[protected] in Rewa service center. After having hundreds of calls to customer care no information is been provided by Xiaomi customer care. Their service is very pathetic.After waiting almost 2 months the company provides me redmi3s handset only (without charger, usbcable and packaged...

Hie my mobile back has been heating from so many days because of this below the camera it has burnt and my camera and earphones slot is not working and from 25 days my cell was there in gallery draw as they didn't gave my mobile for any repairing and yet when i gone to take my cell they are saying more 25 to 30 day will be needed plzz see to it or else i have to take some strict action towards ur product it's mine humble request from u plzz...

To created awareness...no one should purchase xiaomi mobile...because sales after service back up is poor...

when i had complain to them on their service e mail i.d ('Xiaomi India Customer Services')

they have blocked me.

Kindly have a look on trailed e mail...

This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.
br...

I Manoj Kumar Kuila had applied for Redmi 3S through MI.COM on 12/10/216 and I have received the Redmi3S phone in fully bend and damaged condition on 19/10/2016 @ 1.45 pm through Bluedart Courier.

After opening the box I see that the Box and Phone was in totally damaged condition, therefore, I have talked to your Customer care department with Ms Jyoti. She said to lodge a complaint against this damaged phone.
Complaint...

Sir,

I have purchased 3 MI mobile from MI site and all are having VoLTE issue. Same has been informed to MI team and they committed to replacement but no one is called or come for pick up old mobile and till date new mobile not yet given by them. i am fad up with MI service. the are not response and keep our call on hold morethen 30 min. Plz help...

I just purchased redmi note 3 from amazon a month ago and now the touch keys are not working and the phone goes on vibrating automatically . When i had a conversation with the MI customer care they told me to give the phone for servicing but i needed a replacement because i have only used it for a month and it had started malfunctioning.When i called amazon call center they said it is none of their business...and they said that redmi note...

I had given my cell phone for repair using my Mi protect(One assist)
Its been more than 75 days and these guys simply giving the due dates and i din receive the cell phone till now. Each day am calling them for update and they are like you ll receive it today if not tom. Pl look at issue as soon as possible.
each day am spending ma half an hour of time by calling one assist people they give fake promises
my relationship...

On 9th april i recieved redmi note 3 which i ordered from official mi india site. just to be on the safe side i added mi protect worth rupees 375/- in june my handset fell from my hand and the screen broke. i registered a complaint on mi to which they said i have to contact the mi protect which is different from mi official. i went ahead and contacted mi protect to which they told me that i do not have to worry about anything and i will receive...

Hello Sir, I am using mi phone but last month my charger was not working and since it is in warranty so I went to your store located at Agra ( M.G road) they submitted the charger and ask to wait for 15 days to get a new one. So I went there after 20 days but they denied to give a new charger as still it's not in a stock and it's been a month since I submitted my charger and I haven't got it and now I have to use some local charger that causing...

I had ordered for a redmi note 3 and got a defective piece on delivery. I have reached out to them via email and chat for the last two weeks. There is no definite response. False promises. No call back. The defective piece has not been picked up. I now need a refund. Not sure how to go about the same. Every time a customer service executive has no clue about the after service. They dont know when the defective product will be picked up....

I have given my charger for replacement under warranty at my nearest service center i. E. Vashi, navi mumbai on 17th sep, 2016. But i still haven't recieved it. I contact them daily on their support chat, where they have no answers for this. They always give excuse that someone from their team will call me regarding the issue in 24 hours, but that never happens, last call was recived on 12th oct with no positive outcomes. It is very frustrating...

Dear sir,
My was phone submitted on 04th june'2016 at xiaomi service centre surat location (Kataragm), service order & bill is attached for your reference,

My handset is xiaomi mi 4i, local service centre is not responding as well as customer care, even i was mailed too but didn't get any respond & as per local service centre "mother board was faulty & can't repairable, it should be replace or new phone or money"br...

My redmi 2 prime got some software issue when i go to chamdigarh mi care they told me that motherboard of my mobile has failed as my mobile is on warranty mobile wil repair free of cost. I submitted my mobile on 20 aug 2016 with mi care with jobsheet no. Wxin[protected] its been over 2 months now now but there is no response from mi care about my phone. I need my phone back or my money back fast i am really frustrated about mi services...

. I am using redmi note 3 (32gb)
This phone after 1month. This phone not comfortable for me. Because i am a heavy user. Using online games and apps (Above 50mb) phone starting to over heat. Normal usage no problem. And back camera very very bad like below 8mb clarity. Fingerprint sensor is not good sensing delay. I think this problems are solve after miui update or android update.
Please release updates with solved this issues...