Xiaomi India Complaints & Reviews

Very fragile device. I purchased this device about a month back and I have hardly used it. It fell from my car seat to car floor (which has rubber carpet) and cracked. Service center took more than 15 days to repair it and in that period i got no updates, their phone wasn't reachable, it was only ringing and no one responded etc etc.

They day i collected the phone 20th Oct 2016 from marathalli mi service center. Battery was...

I ordered a handset mi 3sprime from the mi website on 28/9/2016 for 8, 999/- through cod. the phone was delivered to me by blue-dart on 30/9/2016. while using the phone i noticed that the 3g connectivity of the phone was not working properly. the same was brought to the notice of mi executives on the toll free number. i was told to send the phone back to mi for replacement hence we went to the service center and took work order and mail it...

I just brought a redmi note 3 mobile, after 1 month it gave charging problem, when i had gone to service center, they told me that it will require 10-12 days to repair, but now 1 month passed, no part of the MI mobile available in that nagpur service center,
i have recorded there response. don't buy MI mobiles, very very bad service. i have wasted my money....

I have submitted my phone to the Xiaomi Service center located in Maninagar for the Mother Board replacement. Though they have given initial time line of the 10-12 days my device is yet not repaired after more then 15 days.

Xiaomi has very pathetic service center and the experience with this device is also very poor.

Not expected such expensive device to sort its mother board in less then 5 months....

I received a faulty phone from mi.com and after complaint they took 10 days in reverse pickup of phone and another 9 days for the replacement.Their customer care care is so poor that they don't take customer's problem seriously and they don't seems to give an early solution to the problem rather seems to linger on the problem too long. secondly I had purchsed Mi protect policy on my previous phone so i asked to replace that also. Again I...

I Have purchased an new Redmi 3s prime mobile phone from Flipkart before few days but, After 15 days of purchase the charger of the phone stopped working.
I have visited the authorised service center of MI many times where i could not get chance to register my comlain due to unlimited amount of pending complains and so many people were in row before me at the end after 10 days i got the chance to register the complain the officials...

I bought a Redmi Note 3 (32 GB) from Snapdeal.com being order No. [protected] its IMEI No. [protected] registered in the name of Rangali Bhattacharya. Invoice Number S27E64/ 16-17/ 23963 Dated 28.07.2016 through its Seller TVS ELECTRONICS LTD. BLR_Dasana_SK. After i received the product it was not working at all. Then, I made a complaint within 7 days to snapdeal, they sent a service engineer but there was no result even after then. XIAOMI...

Purchased REdmi note 3 on 27/04/16, amazon. problems: heating, auto switching off, charging fault, etc. Submitted the faulty handset on 05/10/16. Was told the motherboard replacement will be done within two wks. Till to date nothing has been done. I two wks I am to leave India for 2 mths. Either give me a good srved handset or replace a new or refund my amount....

I submitted my mi4 phone on 21 st may, 2016 with job sheet no. Js[protected] @ rohtak state - haryana care centre.

Serial no. [protected]

Executive - suraj (Phone:[protected] / [protected] /[protected])

Rohtak shri hari computer solutions, scf -24, first floor, huda complex, nr. Bjp office, rohtak - 124001

Executive - akhilesh[protected]

Gurgaon mi exclusive...

I booked my redmi 3s prime on 28/09/2016, in mi website and it come in my hand 02/10/2016 after 8 days on 10/10/2016 my mobile stoped working i sent email for replacement and went to service center vashi they give me service record of mobile and i called customer care for replacement they agree for that and i sent my mobile in my own cost by dtdc curior service it reached banglore warehouse dated on 17/10/2016 and now its 24/10/2016 yet my...

I have submitted my redmi note 3 for service on 01 october 2016. Officials said it is a problem of motherboard and will take 2weeks for replacement. Now its 23rd of the month that means 23 days i have waited and they are saying for additional 20 days. They are also not sure of the proper duration of time it takes . Very poor after sales service by xiaomi and xiaomi officials are publishing that how proud they are by selling 20 million redmi...

My name is Prashanth and I had a ordered a new redmi note 3 for my cousin. The phone started rebooting automatically within 2 months o[censored]sage. After sending it to a service centre in bangalore, they returned the phone after a reformat. And it again showed the same problem. The whole story repeated two more times where the service centre reformatted the phone, "claimed" to have tested it, it's gone bad again now. This is a lot of trouble for...

I purchased Redmi note3 and two other accessories on 16th Sept 2016 in from mi.com and done online payment of 10, 898.Now its 23nd of OCT and still my mobile is unknown.
Bluedart courier said that your order is lost somewhere and talk to mi but mi customer service just do vice-versa.Either give my products or back my money nothing else as I am from middle class family I need it badly after many months of saving I am able to purchase...

My name is abdul and before 1 month ago there had network issue in my Redmi note 3, i have submitted the phone at 21 sept 2016 near my service center and 1 month have completed the phone yet not repaired .When i go to service center to know my status so they give same excuse the Xiaomi is not sending parts to them.I am warning you Xiaomi i should get my mobile before this Diwali otherwise i will file the complaint in consumer court against...

Most unfortunately I bought Redmi Note 3 on 07/07/2016 bearing invoice No :[protected] and

IMEI:[protected]

Within a months time the mobile phone stoppedworking due to charging problem. To add to my agony, this company does not have service centres in Hubli Karnataka excepting Bangalore. There also most of the centres hv closed.

After so much of efforts I could find a most...

The service centre asked for a bill. I gave the bill which I got from Amazon. They denied it. They said they need the bill from the company. Now I don't have it. So what should I do? Could you please help me with the details about how to apply for the bill? This is is my email address can you send the bill to my account [protected]@gmail.com

Thank you....

Dear team,

The service center in chandigarh is not providing services up to the mark.

I purchased 2 mi mobiles 2 months back and one of the mobile's charger is not working after 1 month o[censored]se. I went to service center for replacement and after 4 hours of waiting they kept the adapter and said you will be informed regarding further details, adapter will come to service center after 20 days. They din't even gave...

Hi,
I visited the service centre in pune shivajinagar.
It was only 10.30 and the people responsible for taking service complaints had already lost their patience.
They did not call my service token number and when asked about the same, they said that I missed the call.
Which is absolutely rubbish.. Why will a customer waiting for his number eagerly miss the call.
And they were not ready to entertain...

I dont know anyone takes action from this forum or not, but m sure someone will read this forum, may be a potential customer.

So here's my advice


Xiaomi hasWorst after sales services! Shameless customer services representatives. I observed many posts having same problem of frequent on-of & motherboards & then several months of service centre delays for repairing it. Kindly do not go for Xiami's product,...

Hi I'm bought this phone on 4th from Amazon, it slipped fm hands n fell from a distance of two feet within mind the touch panel stopped working it was just 15days since it bought the mobile, my old Samsung phone fell 100times but even after three yes still working fine.

When we went to rajajinagar service Centre blore we took token waited for our turn the staff attended our complaint without giving any job sheet returned our...