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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
Complaints 6124
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259
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Xiaomi India reviews & complaints page 211

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A
ARANYA GHOSH
from Kolkata, West Bengal
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Received a defective mi basic earphone

Address:712148

I have brought a mi basic earphone from mi.com/in ordered on 5th Oct. 2016 and received on 15th Oct. But the earphone was defective and right ear have no sound. So immediately called to them and then I filed complained to them, they gave me a complaint no and told that they replace it with a new one but till there is no reply from them.They also told that they will pick up my product and replace it with new one. on 17the oct 2016 they called...
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A
aysha Khan
from Lunavada, Gujarat
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Redmi 3s prime mobile heating problem

Website:Mi.com

My name is aysha Khan i ordered redmi 3s prime mobile online by mi. com on 21sep and received on 27th Sep but after charging both charger and phone have heating problem so i contect to customer care hotline but they only given me replacement so i agreed and after replacement i received again redmi 3s prime mobile on 18/10/16 i have faced same problem so i again contect to customer care but they told me to visit services center Nagpur 90km...
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S
saurabh dhir
from Chandigarh, Chandigarh
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Replacement of Product

Address:Mohali, Punjab, 160070
Website:mi.com

I have purchased MI 3s Prime from the sale on Mi.com on 21 Sep, 2016.
It was delivered within a week.

On using that handset, I found there a defect in the LCD screen. There was a black shadow on the bottom of the screen.
I talked to the Mi customer care and shared the screenshots with them. They confirmed me with a mail that the handset will get replaced and their delivery partner will call me for a reverse pickup....
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B
Bikash prasad1
from Kolkata, West Bengal
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To unlock pattern in note 3

Address:735221

I have purchased redmi note 3 from snapdeal n I received it on 15/10/16 n I forgot my pattern on 17/10/16 so I contact for help from that day but I still not contacted by mi . There is nothing to do for me. I'm very upset for no consumer support.
There is no option for how to unlock my device .
I have removed my fingers lock but I have sign in with my Google account [protected]@gmail.com.
Please support as soon as possible...
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Address:560037
Website:www.mi.com/in

Dear sir,
I did not receive my product _ order number [protected]. It is showing "lost by courier team" when i am tracking my order. I also contact to delivery courier team and they said, they have informed mi india about the same and mi will refund me which i have paid. I also complaint mi customer care about the same and they provided me reference num.[protected]oct-2016) for my refund. You are requested please process...
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A
Ank Shishodia
from Agra, Uttar Pradesh
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Complain about mobile repare

Address:Ghaziabad, Uttar Pradesh, 201002
Website:xiaomi service centre RDC Ghaziabad

I wish to complain about Redmi Note3-FDD-IN-enhanced-Golden, IMEI No. is [protected] and Serial no. is 12665/20143479. that I purchased on 25may2016, and location mayur vihar phase 3, new delhi 110096.

I am complaining because my mobile phone is not work properly like lining in the display of the phone and motherboard problem. my incident no. is[protected]

When I first learned of this problem, I contacted...
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M
mahenderr3ddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Announcing fake offers......

Address:Rangareddy, Andhra Pradesh, 500060
Website:www.mi.com/in/events/diwali2016/?gclid=CIyfm5X0488CFdcSaAodYFUNaA

Hi,

This is mahender, i saw the advertisement about Redmi 3S Prime, also Redmi Note 3 16GB, 20000mAh Mi Power Bank on news paper and also in the site, stating that its a diwali offer only for one rupee. Here so in order grab the things need to sign up with your facebook account, then i have done, but when the times come to grab that offered item, as soon as time started for pick up for that product, when clicked to grab that...
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Address:603101

Have submitted my REDMI NOTE 3 in MI service center (Radiant, velachery, Chennai-Tamil Nadu).It has an issue in Handset mike.It was bought 1 month back only. didn't get any response since 2 months, service centre is also not updating for the same.Their Escalations are for eye wash.
Please help me to get my phone.

This problem hurting very much. I bought mobile for internet and calling but due to this fault i am completely...
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Address:Kolkata, West Bengal, 700091
Website:www.mi.com/in

I just want to purchase a Redmi 1S battery from MI for my Redmi 1S mobile phone which is not more than 2 yrs old.
1st: I talked with customer care chat service where they guide me the about service center list from which I already called and faced bad experiences.

One service center (Kolkata B2X Service Solutions 115/B Cannel Street, Sree Bhumi, Kolkata[protected] attend call and other service center (Kolkata...
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J
Jitendra Kumar meena
from Unnao, Uttar Pradesh
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Documents is disabled

Address:Jaipur, Rajasthan

Mere hm 1s Mobile m documents disabled ho rha h
Or enable ka option nhi as rha h
M service center Jaipur gya unhone Mobile restore krke de Diya, problem ko solve hi nhi Kiya and chale jane ko bola
I am very unsatisfied for mi service
M ne customer care se baat ki unhone mail krke ko KAHA
Bt mail ka koi reply nhi kiya...
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S
Saurabhpareshaan
from Mumbai, Maharashtra
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Redmi 3S Prime Grey 32G

Address:Bangalore Urban, Karnataka, 562106
Website:www.mi.com

I have placed an order on 12th, Oct and on the very same day i have placed a request for cancellation.I received a reply from Xiomi that i just need to deny the delivery and they will cancel the order as it has already been shipped. Now when i did the same the are not accepting the return and cheating with me. Now i neither have phone nor my money....
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A
Aditya Kalyani
from Bengaluru, Karnataka
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MI 4 network not connecting

Address:560054

My mobile phone is unable to connect to any mobile network
I have tried inserting multiple SIM cards but it does not connect to any network
The current SIM that I use on the phone when put on other mobile it does connect to the network.
This failure has been continued to irritate me for quiet a few weeks now
Resolve this ASAP...
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J
jagdish101
from Surat, Gujarat
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Not mobile working in update and not care responsibility

Address:Surat, Gujarat, 394210

Sir my mobile number is [protected] i purches in mobile mi redmi note 4g
I purchase in 1 year and warrenty in expire in short time sir
I conct ur surat service station in gujarat and mobile softwear upadte and i pay 200 ur customer care surat and bill pay me
But my phone and unlock after upadte mobile in customer care
Pls sole me arjent my issue sir...
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J
javarohit
from Hyderabad, Telangana
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Pathetic service 420

Hi All,

I am opening this thread because I am not getting any help from any support from service.[protected]@xiaomi.com.

From last Six month, My Phone is in service center from the day I Purchased And after that I have done numerous call to call center and Email too .

But no response, Phone is tranfering from one service center to other no one will to give any update and solution

job sheet...
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A
agrawal kanhaiya
from Ajmer, Rajasthan
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Redmi Note 3 battery efflorescence issue

Address:Mathura, Uttar Pradesh, 281001

Sir, i have purchased mi note 3 online through xiaomi website on 16 jun'16 whose order id is [protected], its battery get swelled about15 days ago, while four month are not completely passed away after purchase it
And in my locality mathura, no service centre is there... Now we even afraid to charge the battery that it may not burst plz.. Look into the matter and replace my phone from my doorstep.. I will b highly obiliged for...
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R
rishi8986
from New Delhi, Delhi
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MI Band not serviced/replaced in 5 months

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir/Mam,

I purchased a MI Band from MI website on 08/04/2016. Its Order number is: [protected].

It was not capturing the steps count data properly, so I submitted it at MI Noida Service Center on 10/05/2016 for replacement. The Job Sheet Number is JS[protected]. The expected return date from MI was 25/05/2016.

But, I have yet not received the new Band from the Service Center. Every time...
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M
Mirza Matheen Baig
from Bengaluru, Karnataka
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Redmi 3s prime - damaged product received

Address:562106
Website:www.mi.com

Hi,

I have purchased a product 3s prime, which i received was damaged.
Audio jack was not functioning and display had a problem, the following next day i had spoken to the mi customer service with the issues and asking for replacement, but they said it cant be replaced due to some company policy.
Now in mi service center they are saying the whole hardware has to replaced/changed.
The phone is not even...
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M
Mayur Randive
from Baramati, Maharashtra
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Prime 2 software problem

Address:Chandrapur, Maharashtra

Dear sir
I have complent for my cell Mi prime 2. submitted at Nagpur Mi care centre Dt.13/08/2016 due to software problem but till now there are no any reply or call about this cell so please cooperate me and what can I take action.

Regards
Mayur
[protected]

Dear sir
Kindly find the attachment of acknowledgement and bill copy of cell Mi prime2 which submitted and mentioned date above...
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R
ravijeetu1
from Bengaluru, Karnataka
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Charging issue in on mode

Address:400703
Website:www.mi.com

Have a problem in charging my mobile and device submitted in tvse vashi - service center at 6th oct 2016.
After 12 days still my issue not resolved even still they don't know another how much time it will take.
Xiaomi team also not halping. Worst service.
Service center - vashi mumbai - tvse
Inspection sheet no - wxin[protected]
Product model - redmi note 3 silver 32gb
Sn no - 1266#/20168#
Registered...
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D
darshni thakkar
from Chennai, Tamil Nadu
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I am complainng abt music not wrking

Address:Chennai, Tamil Nadu, 600017
Website:www.consumercomplaints.in

I am using this wynk app... Whenever i start using other apps in phn!! The wynk or any music app stops automatically and disappear from the background screen... I have tried to adjust the permission... But still its same!! I tried other music apps also but all gives me same result !! It works for while and once i start using other apps it stops... And diSappear...
Plz help me out...
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