Xiaomi India Complaints & Reviews

Mene 31 sep 2016 ko phne mngwaya tha jo ki kch din bat hi dikt de rha h phne bht hi jyada grm ho rha h flipkard se mngwaya tha product mene wha phne kra to wo khte h excjange ofr ni h so sir unhone kha mi care se bt kro wo lch hlp krenge sir fst hfte me hi phne defctid nikla btao ub kch sir phne replacement krdo sir me care me ni ja skta new phne ka kya faida jo phle hafte me care le jana pde sir heating aaj kul bht bdi prblm h phne blast...

I recently serviced my [protected]@ xiomi service centre in shivaji nagar, Pune for camera repair They took a month for repairing. but just after 15 days the mobile camera again not working. I had to go 200kms from my house and spend 500 rupees for travelling for repairing and faced lot of problems for not having a mobile. As the mobile is under warrenty I want the company either to replace the mobile or give me refund. the company guys are saying...

I have submitted my redmi note 3 in mi service center hazra kolkatta - infotel located at jatindas park, kolkata on 07.09.2016 at 17:09:24.

But after 40 days service center is still saying that they will deliver my mobile on 02.11.2016. And they wrote this date of delivery on jobsheet. I have attached my job sheet.

I am old customer of mi. This problem hurting very much. I bought mobile for internet and calling...

My mobile phone is gone under warranty for mother board replacement.
gave to service center on 14 September 2016 but they are taking too much time to repair it.they told me first time that it will take around 10 to 15 days after 15 days they repeat this sentence and now the another 15 days are also gone but yet they unable to repair my phone.I request that please tell them to do it fast....

Xiaomi Redmi note 3's mother board damaged within 40 days after purchasing. Service center executive saying that mobile damaged by water but my mobile is never come in contact with water. Then also I'm paying repairing charges but mobile part is not available at center since last 25 days.
If Company can not provide handset parts within 15 days then replace it.

IMEI: [protected]
MI Service Center: Sakinaka,...

There was problem in the speaker of my MI5 and I had sent it for repair at MI authorised service centre..I was told to check the status next week..Next week, I was told that the spare part is not available I must check next week..
This way I followed up every 4-5 days and each time the same reply that spare part is not available..
Finally, I have taken back my phone and using it either on speaker mode or with handfree cord..br...

Sir/ Mam

I have written about my complaint several times but you people have not done nothing. Kindly tell me what you people will do about my problem which is
yet not solved.

Please send me back my phones battery and back cover or send me new one. Its been four months that I have been mailing you but you guys have done nothing is this the way you treat your customers.

Regards,
NyayPriyaSehgal...

Please beware of purchasing anything on mi.com. I placed an item for a Redmi note 3 phone for my mother in Bangalore and she received a damaged, scratched product. The phone did not look like a new phone and probably was a used or refurbished item. I was asked to send in photos of the phone, the front and back of the box, and the outer packaging. After sending all these photos, we are still waiting after 4 days for someone to schedule a pick-up...

I, Shankhadip Sarkar ([protected]@gmail.com) have booked a RedMI Note 3 at Amazon.in on 18.05.16, which was delivered on 22.05.2016, and within 2 months it started malfunction (abnormal shutdown).
The Service Centre took care of it on 13.08.2016.
Job Sheet No.: 13081605
Service Centre: Infotel Services, Shop No. 1, Ground Floor, Infinity Benchmark Building, Sector V, Salt Lake, Kolkata 700091.
Waiting time...

मेने दिनांक 09 अगस्त2016 को एक फ़ोन रेडमि नॉट3 Mi. com साइड से ख़रीदा था पिछले कई दिनों से इसमें दिक्कत आ रही है ज्यो ही में किसी को फ़ोन कॉल करता हूँ तो दोनों तरफ से कोई आवाज नही आती...

I bought Redmi note 3 32gb about 2 months ago but after using it for one month. It switched itself off and refused to turn on. So on 14/9/2016 i went to the MI care in Rohtak and deposited my phone. The employees at the service center told me that my phone will be repaired in 15-20 days. After 20 days i contacted them and they said that the part has not arrived yet and it will take another 3-4 days.

After 4 days i contacted...

I am writing this email to tell you about xiaomi's post sells service in india. Customers who have bought xiaomi's products are very unhappy.

I bought mi note 3 gold, 32 gb through flipkart. Within few months o[censored]se the device started giving trouble. Device was heating too much and frequently restarting. I went to service center to resolve the issue, address: infinity benchmark ground floor, gp block, sector v, salt lake city,...

The company is playing game on the name of warranty.
They are holding my handset since 1 month, and i dont have any update from there end about my handset, each time i call them i just come hear that it is still in process.
I just want my Handset working back, or Reimburse for the same.

Company: Qarmatek Services
Enquiry No.: [protected]
Please make sure I should be provided with reimburse for the...

Dear All,

I bought my XIaomi Mi Max mobile on 24th August 2016.suddenly my mobile (Xiaomi MI MAX) got charging symbol on screen on dated 24th September 2016, I went to near by service center at C G Road, Ahmedabad. they repair it and after one hour the same problem happens again, I rush to the same service center and they refuse to serve.

from 26th September 2016 on wards i am keep emailing to Customer care,...

I have purchased a Mi mobile(Xiaomi Redmi Note 3 (Gold, 32GB)
) from Amazon . But after 20 days, after charging I am unable to switch on this mobile.
I have submitted this mobile at your service centre(Service Order No:WXIN[protected]. at kolkata sector v.
Today I have visited at the above service centre once again but they have told me that they are waiting for mobile parts. It can take one to three months.
I...

I purchased a redmi note 3 phone on 12.09.2016 from MI India home Site and i faced mic issue with the phone. For that reason i claimed replacement for a new phone as i was expecting that new phone would not have any problem. I received replacement on 07.10.2016. I used the new phone for 3-4 days and later on I found that "A NEW ISSUE RISES i.e. NO SOUND WHILE MAKING A CALL EITHER ON TRANSMITTER SIDE OR RECEIVER SIDE". I am seriously feeling...

I bought a new redmi note 3 phone from mi.com on 15th sep however in just 2 weeks time the phone stopped working. I took the phone to service center and i was asked to wait for 2 weeks. Today i called up the service center and i have been asked to wait for another 2 weeks. I am so unhappy with the service and i seek to get a new phone along with my money back
Please take action against this company....

Thanku very much sir
Ap logo ki wajah se unki taraf she response mila hai
Or blue dart walo ka msg aaya tha
Its
Dear customer, your return pickup from mi.com has been registered for 14-10-16. Please keep your shipment packed and ready.

But sir mera phone to wherehouse already pahuch chuka hai
Bcz maine courier kara tha apna phone via blue dart se 7 oct 2016 ko or 8 oct ko pahuch gaya tha...

R/ sir/madam,
I purchased redmi note prime about 4 month before from mi.com & as per company detail provided to me it is 4g supported phone. But when i inserted jio sim in it it is working occasionally. I tried several days & time to contact on[protected]Toll free number) but it reply out of service. I feel looted by xiomai (Mi) india company. It is not supported 4g. Please provide me valuable advise whome i can contact about...

I gave my Mi 4i mobile on 03/08/2016 for just a change of battery. Today is 14/10/2016 but didn't get any reply from the service centre at Saltlake, Kolkata. It's unbelievable that a company that makes such big advertisements can't replace a battery at the store itself or even in the service centre! Moreover the service provider employees are such careless that they don't even pick up the phone call.
I regret to buy such a disgusting...