Xiaomi India Complaints & Reviews

I have given my redmi note 3 for repair as it was not booting up after i got an mi update. My phone is still in the mi service center for a month. They have blocked my number as i can't talk to them everytime i call them the call gets cut. They people who work there have no concern at all. All 4 should be fired as they are total useless people. Everytime when i call from a different number they pick up and tell my part hasn't come. They have...

I heared a lot about MI phones, that they are very good at low price, having very good features and all. But for me, it is a very bad experience with MI. I purchased MI note 3 in June, but after 2 months I am very much frustated. It is not working properly, It gets Auto power off and take approx 5-6 hours to switched on, and sometimes a day even. I also given it to service center approx 1 month ago. They gave back to me after updating software...

I bought mi4i last year and around 1.5 months ago when i updated to newer version of miui there is issue came in my front camera it got blurred automatically when i open it. Please give me suggestion how to remove this issue. Even i had tried formatting my mobile also but the problem still exists. If the problem is in software please provide new update or tell me how to downgrade. Call [protected]...

I bought Xiaomi Redmi Note 3 (2gb/16gb) golden on 20-may-16,
Invoice No:[protected]
Invoice Date: 20 May 2016
Order No: [protected]
IMEI:[protected]

just after 3 months of purchase, i got problem in my phone, my phone was not starting, i visited near by MI CUSTOMER CARE CENTER in which is in LUDHIANA(PUNJAB) and had given my phone to them. ITS SUBMITTING JOB SHEET NO WAS-WXIN[protected],...

I bought a redmi note 3 from flipkart in june' 2016. About 3 weeks ago, the headphone icon would not disappear even when headphone is not plugged in. As a result, i had to either plug in the headphone or take calls on loudspeaker. You can imagine it is a great deal of hassle. I submitted the phone in redmi service center in kamla nagar on 29/09/2016. I was told it could take up to 10-12 days as they will need to replace the mother board....

Respected sir,
My redmi 3s phone is automatically dead after update. Then mene try kiya mi store se contact karne ki but jab b call kiya connect hi ni hua. Or jese ki mene mi store se first time shopping ki to mujhe pata ni tha ki mi me mail se b contact kar skte hai. Phir mere ek friend ne bataya ki mail karo tab jaa kar mene mail kiya. Per mere replacement period tak mene bahut try kiya sir call ni laga but sir phone 6 day se band...

I bought mi5 4months back and its lcd screen got damaged without any manhandling. How to trust this brand then? I went to customer care. They told me it would take 20-25 days without even checking for spare parts availibility. I shouted at them when they refused to provide any other phone for use in these days. How could a person manage to use his/her 2sim which are attached to the phone?? They are telling there is no policy as such. So why...

I have experienced its service after sale. Worst word is not just enough.
They are taking unnecessarily much time for the product to repair/replace.
I have purchased Mi Ear phones from their official Site mi.com
After 1 month o[censored]se, one side stopped working.
I have submitted the same at service center . They told me to wait for week and we will repalce the same. Today it is more than a month. They told me not...

Wr hsve purchased a redmi note 3 mobile in the month of may 2016, we now, wish to infom you that my above mobile charging pin not working and i have given in your authorised service centre m/s tvs electronics limited, kukatpally a 10 days ago vide your invoice no: 3365902 dated 1.10.2016 still it is with the service centre telling it takes 10 days time, we now enquired about the part still they are telling another 10 days. We being purchased...

Sir I ordered redmi 3s prime mobile online on mi.com by cash on delivery option but when i charged first time to phone charger and phone both have heating problem and also SIM tray is very complicated and delicate and camera quality is very low and not have special effects so I contect to customer care and request to refund my money but they only giving reply to me that we have no refund policy at any conditions
They only giving me...

Worst experience i can ever get from service center of viman nagar pune. No one was ready to listen to the complaint regarding my mobile phone. The closing time was 6:30 and i reached at 6:00 pm and the staff lady asked me to leave as the office is closed. Is this the was of treating customers. Please redmi work on your staff etiquettes. Then i asked the staff lady that if it can be solved on monday she rudely answered we have holidays. Come...

I bought redmi note 3 phone on 26-6-16. In the month of august whenever i used to call, the mic would not detect the sound and sometimes would be very noisy on the other end (high distortion). I mailed to the support team. they guided me to go to service center. i submitted my phone to the service center on 17-9-16. Now when ever i call them, they reply "next week sir". I also the mi hotline number several times. They raised a complaint for...

Sir,

I am writing this to inform you about my mobile redmi prime 2 . Which i have sent to one assisst for fixing the problem but they have not done anything rather they have sent me phone back without fixing the problem and also without my mobile back cover and battery.

Its been 4 months and they have not sent me back and nobody is their to help me kindly do something and stop harassing your customers.
br...

I have given my mi 4 mobile on 10 august 2016 upto now i, did not received my mobile form service center. If your not given my mobile in this month. Then i will complaint ot consumer court.
The detail of my mobile are:
Ervice no [protected]

Model no : mi4 -319-mi4-wcdma
Given date: 10 august 2016
Commitment date : 19 august 2016
My detia
Ypachung
M. No [protected]...

Hi Xiaomi,

I purchased Redme Note 3 and one headphone and one Flip cover from http://www.mi.com/in/note3/ on 16-SPET-2016 with online payment.

My Order No : [protected]
Bluedart waybill no [protected].

Till today(09-OCT-2016) Product not deliverd to me.

As per Bluedart response shipment get untraceble.

If product cant delivered By xiaomi then
br...

[Incident:[protected]], service order no wxin[protected] I have deposited my mi redmi 2 prime on 10 september 2016 and its been a month, the Customer support centre is in noida and neither service centre nor customer support centre is not answering my calls .please its a request that repair my phone or provide me the new hamdset as early as possible as it is only 4 months old phone ....

I have purchased a brand new redmi note 3 mobile dark grey 32 gb on[protected] at 11, 999 from tvs electronics, bhiwandi (thane) 421302
I was very much happy with the features and my new mobile. i was so amazed with the mobile that i started recommending this mobile to my friends and relatives.
However, on[protected] evening i was on the way to home and remove the phone from my pocket to make a call. i found the mobile was off....

Dear sir,

My order id is [protected] i received my phone on 28/09/2016 approximately after 3:00 clock in the evening. After few days my phone starts problem still i am facing problem unable to use my phone due to power problem
.
I want to return my phone to mi. Please guide me return process or refund my expenditure. Kindly replace the phone or go through the refund process. I hope you will get my request...

I purchased xiomi mi note 3 along with one assist insurance plan as suggested by xiomi from xiomi mi app
My mobile got broken and i han it over to one assist on 23 of july after that one assisit processed my clim within 8 days and then they han it over to xiomi service centre
I was supposed to get my mobikle on 1 of sep then they gave me new date of 10 sep then 25 sep then 26 sep then 8 oct now new date is 20 oct.
All...

Xiaomi Redmi2 mobile phone I purchased in may 2015 got defective just after the warranty period of one year ie in july 2016.When I approached the authorised service center cochin, I was told that the problem is of PCB and it has to be replaced.After one month I recieved the mobile with replaced PCB.Next day itself I could understand that the same defect is still there.
Service center promised me that it will again be replaced within...