Xiaomi India Complaints & Reviews

Der sir,

With due respect it is saying that I had a problem in my Mi Redmi 2 set. Which was given to Mi service center Chandigarh on Address : Mi exclusive service Centre, Shop No. SCO-2471-72, 1st flooring, 22C Chandigarh- 160022, on date 25 July 2016.
Sir they had not given my mobile yet still have 2.5 months, even not answering on landline number, its a very humble request to you that please resolve my problem.br...

Today i went, thane services center, it's to far form my home, i asked them to plz help me, i'm not able to charger my phone, she told me i can't help you sir, you have to give charger and headphone both to us, we will call you after 20 days,
Without chargar how can i charger my phone, they told me that your not my,
Very rude reply
Also i'm not ableto here music.
Please help me to get new headphone and charger...

Sir mene redmi note 3, 4 month phele liya tha mere phone me lock lag gya tha fingure print bhi kaam nhi kr rha tha, to mene Mi service centre diya unhone lock to khol diya but sim tray kharab kr diya, ab second sim slot me sim nhi chal rahi, jab mene complaint ki to unhone bola ki phone submit krna padega tumhe, to mene unse pucha ki mera phone kab tak doge unhona bola ki company se 3 month se part nhi aarha hai hum kuch nhi bol sakte. to...

I went to mi service centre chandigarh today and found out to be the worst service centre. I waited for 3 hours and after getting my turn, it was found that display of phone is not working and phone is under warranty. Staff told me to come after 1 month because they are shortage of mi 2 prime display. I would be thankful if my query is solved as soon as possible. Waiting for reply...

I purchase mi note3 on 20 sep16 from mi sit. After using two day i notice there istwo hardware problem. So i m contact mi customer support about replacement they approved my replacement on 30 october 2016 but till now no one come to my house for pickup. Even if we mail them regarding to replacement then they never revert back to u even i[censored] call to there customer support no. Than they say we r unable to provide exact date.
My complaint...

Mi hcl nagpur service center issue [incident:[protected]]

I submitted my phone on 6th sep 2016 & today is 8th oct still no update on my redime note 3. Talking to the service center guy, he is saying it will take unlimited time that he dont know. He is so rude everytime & now he stop picking my phone. I think they are cheating with me by not working on my issue

Please update on the issue...

On 17th august i guess i sent my phone for repairing to xiaomi service which is located in ahmedabad. I have also taken xiaomi pick me service under which i sent my phone. But i got some another person documents on my mail from the xiaomi and that i realised after sending my phone. As soon as i realise i have called and talk to the mi services and told everything. Unfortunately, from the last 2-3 months they are just telling me wait and wait....

I give u my mobile for repairing but u tell mobile is dead during repairing how
Nd refund my money in my account
[protected]
Meri sbse badi bhool thi ke apka brand buy kiya i hate
I lost my all data document 😡😡...
Nd apka kehna hai ke acc me 1 to 2 thousand rupees rehne chaiye but y..
I dnt understand ur process
Mujhe to ap log hacker lgte go....

Hi my name is seera alam, i have submitted my redmi prime 2 mobile handset at lajpat nagar new delhi, after submitted the phone i was given a slip on which nowhere it is mentioned the expected date of delivery of repaired phone.I have submitted the phone on 15 september 2016 but even after almost 23 days they are telling that it will take some more time.I am need, since i can not afford to buy new phone.I think 15 days is enough. My job-sheet...

Hi Xiaomi Team,

I am very upset with your customer service and replacement policy. I purchased Redmi Note 3 Gold 16G with Mi Protect
with purchase order number [protected]. I paid regarding this order 10, 598 Rs. online.

After receiving my mobile Redmi Note 3 Gold 16G there is navigation button and phone hang problem start after two days
of receiving order.I complained about both issues to...

Incident:[protected]
Since 7 days I am trying to contact MI customer support regarding the PICKMI service(where MI provides the service to send the phone from customer to the service center and ship back when the issue is solved) for which they'll be charging Rs.189.
A few days back my phone stopped working so iIwanted to send it to service center for the issue to be solved so I contacted customer support and they guided...

Due to my mistake my mobile gets locked. So for this i have submitted it to xiaomi service center malad, mumbai. For this they charged me for 230rs. I paid it at that time only. Issue gts resolved in 2hour. But after resolution my sim card stopped detecting in my cell phone. I report this at that instant only. So for this they have submitted my phone. Now they are saying that faulty part is not available hence it will get delayed in repairing....

Hello,
The service store mentions their working hours till 6:30 PM. When I arrived at the store at 6:26 PM, I was refused the delivery of my phone which I had requested for service 2 days prior the date. The reason being it was 6:31 PM on their wall clock which I confirmed was ahead of the IST time by 4 minutes. On mentioning this, the support guy kept mentioning that it would be delivered the next working day. I had to travel 14kms...

I own xiaomi note 3 phone. My phone screen has broken. I visited your noida service centre run by hcl. After waiting for 45 mins when i reached your service centre representative i was told they cannot replace the screen as you are not supplying them with required parts. If i intended to submit my phone it would take 15-20 days. They told me to visit the nearest delhi service centre. It absolutely a hassle as this would not even be a free...

My mobile handsets is in the servicing center for almost 2 months. I got the mobile in from mi website. But after a few days i found a problem in my mobile handsets. The problem was that the handsets does not take any sound. So we handed over the phone to the servicing center in parsvnath arcadia, sector - 14, gurgaon, haryana on and 13 august 2016. But today is 7th of october and till now the my mobile handsets has not yet come. Its over...

Hi,
I had purchased a mi note3 32 gb variant from snapdeal. The product got delivered on 27th of august 2016. Within 8 days the product got dead (05/09/2016).

Then while i contacted the online shopping site ‘snapdeal’, initially they told me that as this product is under sd+ category so they will accept the complain and do make replacement for that. But from the next day they refused to replace it as the complain...

I have talk to mr. Harsh who is the senior after according to their policy of 5-7 days replacement then he assured me thar u will get revert call back from our side within 24-48 hrs that ur product will be dilevered to when, but today after completing 3 days i call then they said that ur new order id has not generated it generate soon n u will get the call i have got the product on 14 sep 2016 but there was some falut so i replaced after...

Subject: Repair/ Refund of cost/ Replacement of Redmi Note3 FDD IN enhanced Golden, IMEI[protected]

Sir,

Please find following information for your ready reference:

1.The said mobile is lying at your Chembur Mumbai Service Center since 08 Sep2016. No intimation whatsoever about the repairing status. Tel No. [protected] of the Service Center never respond ( Pl make a try to have first hand...

I brought ur mobile redmi not 3 but and given in ur service station last 15 days but my mobile not repair what i do

My name is tajammul shaikh i brought ur mobile amazone delivered 22-jun-16
Package was handed directly to customer

Xiaomi redmi note 3 (Gold, 32gb)
Sold by: cloudtail
11, 999.00
Items ordered price
1 of: xiaomi redmi note 3 (Gold, 32gb)
Sold by: cloudtail...

Hi

I purchased mi screen guard on 12th aug from mi website which was delivered on aug 15th in damaged condition. I immediately informed them about status by written mail on 15th itself for which they asked some photo for verification. Which i promptly replied.

But when they did not revert i purchased item locally and asked refund for amount which they have not refunded so far and are not responding. I want to...