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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 216

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G
garglm
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My redmi note 3 phone is dead

Address:122002

Hi team,

I have purchase redmi note 3 phone before 1 month but this time phone is dead. If your phone is dead in one month why are you sell?
I have request you please re-issue new phone i have already submited my dead phone in your service center (Dwarks secotr-11 delhi) & i have already done complaint but your no response.
My complaint no.[protected]
My mobile no. [protected]...
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Address:New Delhi, Delhi, 110005
Website:Flipkart.com

I had ordered a red me note 3 mobile phone from flipkart on 3rd october and the order id is od[protected]. when i switched on the mobile phone the fingreprint sensor is not working at all.
On 6th of october i raised the complain to replace my phone and now the flipkart customer care is stating that a technician will visit my place. i want a new phone....
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M
mithun999
from Coimbatore, Tamil Nadu
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Network

Iam purchase redmi 3 s prime 28 th Sep flash sale my phone can't detect network few area only detect netwrk range other phone check these sim network perfectly contact mi service centre replied nearest service centre to repair otherwise replacement service centre change software but problem continues again yesterday contact mi custmr service complaint noted replacemnt req proceess any one help?...
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V
vishal359
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding

Address:800020

12/07/16 ko maine mobile purchase kiya. aur 12/09/16 ko patna ke ekmatra Service Centre me diya.. Mi service s. se mujhe kaha gaya 20 din contact karne .. jo mobile no. service s. aur company ka diya hai 5 dino se lagatar laga raha hun.. lag nhi raha.. ab patna 300 km ki duri pe hai. 12din pehle company se bat hui to kaha apko return call kiya jayega ab tak nahi aaya ..Patna jaakar 4 Ghante token system me lage rehkar ye pata chale ki mobile...
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S
Surajit1902
from Mumbai, Maharashtra
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Not getting my redmi note 3 for 45 days from mi

My mobile is in the servicing center for over 45 days. I got the mobile in from flipkart. But after a few months i found a problem. The problem was that the mobile does not take charge. So we handed over the phone to the servicing center in parkstrret, kolkata, westbengal on 22nd august 2016 and they said that the motherboard was bad. But today is 6th of october and till now the mobile has not yet come. Its over 45 days i have been waiting....
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N
nitin61
from Mumbai, Maharashtra
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Instrument manufacturing defect mobile handset

Address:Chittoor, Andhra Pradesh, 517588
Website:www.mi.com/inwww.mi.com/in

Dear team

I have ordered redmi 3s prime gold 32 gb through mi store on 17th august 2016.

I have received the instrument on 22nd august 2016, the handset got charged twice.

On 28th august 2016, i have connected the handset for charging but the handset not got charged.

I have tried to charge it again but the instrument not able to get charged.

After that i have contacted...
+1 photos
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M
Mayank Middha
from Agra, Uttar Pradesh
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Fraud/cheating by mi (i lost my 9000 rs)

Address:562106
Website:www.mi.com

Recently 1bought mi 3s prime 32gb gold from mi.com flash sale.
And when the device deliver at my home i found device screen crack after that i applied for replacement of device my device is pickup by mi from my home and after that 2 months passes of pickup of my device no responce from mi i call more then 100 times to mi customer also mail to service.[protected]@xiaomi.com
No responce from both side they reply they have "wait few more...
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A
Aaj.dk
from Bengaluru, Karnataka
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Volte not working in my resume note 3

Address:180007

I recently bought a reliance Jio SIM card for my redmi note 3. But the VOLTE feature which is a must for calling is not functioning. I recently updated to miui 8.0.2 stable ROM. I have tried many things like setting up APN, turning off volte and then again turning it on, changing SIM slots etc. But still it's not working. Please provide some solution to this as lot o[censored]ses are experiencing this problem....
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M
manish _agarwal
from Nazira, Assam
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Mobile repair

Address:Tinsukia, Assam, 786125
Website:www.mi.com/in/service/repair

Sir,
my mobile given for repair as there is screen problem in it, i purchesed it from flipcart on 3rd of march 2016 and my mobile given for repair on 26th july2016 through xiaomi pick me service.but not getting my mob yet, its third month running after many contact with their helpline no, they always reply that it is under process, what to do plz help...
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D
Dipanjali moon
from Kolkata, West Bengal
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No response from the company

My mobile is in the servicing centre for over 3 months. I got the mobile in march from flipkart. But after a few months I found a problem. The problem was that the mobile switched off automatically. So we handed over the phone to the servicing centre in bhangaghar, guwahati on 5th july and they said that the motherboard was bad. But today is 5th of october and till now the mobile has not yet come. Its over 3 months we have bern waiting. So...
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F
fastz
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Xiaomi redmi 3 s prime

Address:180015
Website:mobile.mi.com/in

I live in jammu.
i found xiaomi phones very very attractive.
they have high camera quality.
they have good internal space.
they have high expandable space.
they have higher android version.
they have good battery backup.
they have good processor.
they have high ram.
they are smooth working

they are very less costly.
they have high processing speed.
they...
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K
kumarsomnath
from Delhi, Delhi
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MI power bank is fake, not charging

Address:Gumla, Jharkhand, 835207

I had received a fake power bank which is send by u.
[protected]
i had received a MI Power bank. but that item is not working. max 10 minuets charged my samsung glaxy j5 phone and during charging automatically shutdown your MI power Bank device.

return me my valuable rupees hurry up. I have need a very well Power Bank but not like this.

Your item is fake.
[protected], [protected]
Kumar...
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N
Nikhil Bhadviya
from Noida, Uttar Pradesh
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Mi4 mobile phone

Address:Indore, Madhya Pradesh, 452011
Website:mi.com

I purchased xiaomi mi 4 mobile from flipkart.com for offer price rs.13000 (mrp 15000) in january. i got an issue in april, then i went to the nearer service centre in indore near industry house, a. b. road.
They submit the phone and told me to wait for max. 20 days as it was some hardware issue. after one month they returned the un-repaired phone to me and said that the company has stopped providing harware to them and started a new...
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S
sagargoyal.30
from Gurgaon, Haryana
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MI Service Center is not helping properly, they are harassing customers

Address:Jaipur, Rajasthan, 302001
Website:mi.com

I went to MI Service Center for the replacement of my charger. After waiting more than 2 hours, executive said that only adapter is having problem but cable is OK and I can get it in next few days as it is out of stock. I asked him to check the cable properly but he said that it is fine. I checked cable at my home but it was not charging the phone. When I went to take my adapter and told him the problem with cable. He again said that it is...
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Website:www.mi.com/in

I had bought a mi power bank of 20, 000 mah power in the month of may from mi india's website. The order id is order id #[protected]
After about 1 and a half month o[censored]sage, it had stopped charging.
So, i requested for assistance from the company via email on august 5, 2016.
They replied on august 6th, that i should go to a service center. I inquired from the nearest service center (Which is about 70km away from...
+2 photos
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R
rm maurya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement issue

Address:New Delhi, Delhi, 110086

I purchase xiaomi redmi 3s prime
I began to complain Phone Hanging problem made Mikstore walo ko unone mujhe 5 days to 7days ka timing diya replacement ka 24sept k complain kara tha 28sept ko confirmation call bhi as Gaye the unki taraf se or unhone fhir bola tha 24hours ke ander apka phone pick kar lenge humare currier partner
Magar Aisa abhi tak kuch nhi hua hai
Or tall free no. Pe call karke bat karo to bolte hai...
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A
Avinashw
from Delhi, Delhi
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Redmi 3s product

Address:Bangalore, Karnataka, 562106
Website:www.mi.com/in

Hi,
I bought product on 09 August with order no [protected] & invoice no[protected]. i booked the phone on MI.com & deliver through TVS electronics limited. from the 3 days onward it not working fine i ask call centre they gives me some setting i did that setting even the phone is not working. while doing the 10 days are passed i ask for replacement they said we have 10 days replacement policy. then i submitted to service...
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S
Sumit.Jha8292
from Haldwani, Uttarakhand
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Network issue in mi max

Address:Deoghar, Jharkhand, 814112
Website:www.mi.com , www.snapdeal.com

I was using vodafone sim in my other phone and there was no any network issue. But now am using the same vodafone sim in XIAOMI MI MAX and it is showing always "No Service". I have also bought new JIO sim and after 10 days it is showing "NO SERVICE". When I am connecting wifi with other phone then it is showing JIO 4G instead of "NO SERVICE". I have bought Xiaomi mi max from snapdeal.com

Please reply with a solution as soon...
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N
nikSudhanshu
from Gurgaon, Haryana
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Complaint against services and repairing centres

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.xiaomi.in

Hi,

Complaint - incident:[protected], phone submitted to service centre 24 days ago they said that parts are not available and may take 20 days no update.

Called customer care, mi facebook page, email writing nothing has been addressed except apology and waiting

Palku one of mi executive asked me to give shipping address for the replacement on same email but he again said that he is waiting...
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B
Balveer Negi
from Gurgaon, Haryana
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Caught fire.. Xiaomi redmi note 3

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.amazonindia.com

Hi bought xiaomi redmi note 3 (Gold, 32gb) last month 2 of aug 2016, i was charging the mobile and the battery caught fire and blasted, i was able to through it out otherwise it could turn to a big incident.

Mobile photo —

https://www.consumercomplaints.inxiaomi-india-caught-fire-xiaomi-redmi-note-3-c1381039

Please do the needful.

Ordered though amazon india.
Delivered...
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