Xiaomi India Complaints & Reviews

I purchased the Redmi Note 3 in July .
Phone suddenly got switched off & I took it to the service Center in Jaipur.
MI Exclusive Service Center, 103, 102A, FF, Sunny Paradise, Tonk Road, Jaipur 302015

Contact Details :[protected]

Worksheet No: WXIN[protected]

I am going to take legal action against these fraudster .
They always give me next week date & give excuses...

I bought my phone today from flip kart. When i about to sign in my play store, it shows could not sign in, even though my internet connection were on. I tried multiple times. Even i cleared cache files and re installed too but i can't fix it. Other applications working on my internet. Only play store, browser, flip kart app can't sign in.. Place help me...

The worst of the service centre when i gave them my phone for service they said its just a small problem and they even gave me a job sheet with a problem in the camera and said it would take a week to get my phone back i was okay but when after a week i did not receive any call from them i called and asked they said the problem is with the mother board as it had liquid damages the phone was just 5 months old at that time i had not had any...

I have given my 3 month old redmi note 3 for repair at their service centre in salt lake on 29th august, 2016.. Its more than 20 days and they are not updating on the status. The service center people don't pick the phone and their customer support don't reply to the email sent. Whenever i visit there service center they are rude and will say that it will take time. Escalated incident :[protected]...

Sir i checked the service centre in bhopal on 26 september 2016 for my redmi 2 prime, s service there the told me that my phones motherboard has some problem and it will take 30-40 days to repair it, i asked them for some other phone which i can use instad of my redmi 2 prime because i used it as a daily driver but they refused to give one i submitted my phone there because of no other option can u pls tell me why it takes so long to repair...

Date:- 30/09/2016
Phone number of customer service :- [protected]

I called mi customer service center for more than 50 times today and they have not lifted my call at least once. whenever i call them continuously they just put the receiver of landline aside so that people cannot reach them.
My redmi 3s phone charger has stopped working in just 30 days of buying my mobile. i want to know if they have stock of chargers,...

I am from odisha and i am using redmi 2-fdd-enhanced-white-flipkart. my phone is in warranty period. i purchased it on22/012016, imei (meid):[protected], sn:11207/20288036, invoice no.:9295.

I found when i am calling some one and the call is going on, in between the call is dropping, then i will switch off the mobile and again on it. this is happening last 20 days and above, and the display is vibrating and shake. lastly...

I have purchased mobile redmi note 3 from flip kart and facing problem of network from first day, company has failed to provide after sale service to customer even contact no of service center or toll free number do not work,

Service is very poor protect other customer before it is too late, i have lost my money

Regards,

Rajesh

[protected]...

I have submitted my mobile mi4i 32 gb phone on 12/july/2016 at xiaomi exclusive - noida.
Address of service center is - f2, f3, above bamboo shoots restaurant, sector 18 noida.

Job sheet number-js[protected]

The mobile is under warranty and the expected return date they have given was 26/july/2016. till date they have not provided me my phone. i mailed them for the same but they did not provided any solution...

My brand new redmi note 3 (gold, 32 gb) stuck in headset mode resulting in mic not working. i cannot even hear the voice from the other side but works fine in speaker mode and headset on. i gave my phone to their service center in vikas marg, laxmi nagar, delhi on 17/9/2016 and since then i have no update on whats going on with my phone. i have contacted their chat support and customer care support and spoken to girdhar, satish, jyoti and...

I purchased a Mi Max phone from Mi.com site and it got delivered on 24th Sep.
When I opened the product I saw this product is a used one with multiple scratch marks and awful finish.

I called the service centre multiple times and each time I got a response on sending the pictures. I have sent the pictures multiple times and they accepted it is a damaged product.

Now inspite of multiple followups they are...

Hi,
I have given Powebank to local centre here in Baroda but I didnt get any response nor they are giving any proper answer.
I called on customer care but they are not giving any answer.

Job sheet number: WXIN[protected]
• Name of service center: Vadodara City, Vadodara
• Address of service center:

Vadodra HCL Services Limited, MI Service Center, Shop no.11-48, First Floor,...

I purchase xiaomi redmi 3s prime Problem started the next day so I'm hanging in store for those calling toll free Number on my orders, he turned and spoke twenty-four Replacement Act of horse then a call will come the Hour But the call did not I order replacement twenty-four sept ko kara tha or unka call 28spt ko aaya fhir unhone kaha humare bluedart partner jo currier karte hai wo apka 24 hours k bich pick kar lenge bus sir WO time pe time...

I am from Mumbai and I am using Redmi Note 3. My phone is in warranty period.

I found that my phone doesn't show any network during dual sim mode. I went to Ghatkopar service centre for the help. Software update didn't help to come out for the solution. Hence they told me to submit the phone since it was a motherboard problem.

I submitted my phone on 19/09/2016. They told me it would take minimum 30 days to get...

I submitted my faulty headphone at dadar service center on 10/9/2016.
She commited me the expected timeslot for repairing/changing around one month (Its a very big time for exchange a headphone).
Now today 29/9/2016 i came to service center directly as i didnt get any response on a provided hotline number, they are again providing 10-15 days more. Its just a worst service i bought from any service center of any brand. I also...

I, Tanay Burreja, had ordered a redmi 3S prime 32 gb and mi protect online on 11th August, 2016 for Rs.9598/-. I got the delivery of the phone by 13th August, 2016 vide order no- [protected]. I found the phone faulty as the front camera of the phone was not working properly and complained about the same in your service centre in India

I sent an email to the company on 20th August, 2016 explaining each and every problem....

Sir,
my name is arjun shewale .. My cousin (harshal zinje ) is brought a mi redmi 2 prime mobile in amazon online shopping... Few month after he buy a new mi note3 mobile ...

And mi redmi 2 prime gifted me... I reset factory in this mobile...
And mobile ask me a mi a/c password ...

I call your number[protected] and tell this problem ... Your telly exc. Answer a how to reset mobile...

Sep 29, 2016
I vanam ramesh have purchased mi redmi 2 from amazon on 14 oct 2015. After some month suddenly phone dual sim slot went out of order. I search out for mi service center and found an center at vimannagar pune and made an request to repair it. They took my phone on 17th sep 2016 and told me to come after 22 day's .Mean while i went they told me that phone is not repaired, it will took more time because of hardware issue..it...

I have purchased a Mi4i Device a year back, after a year I faced an issue with the battery, its start draining too fast, specially while using internet, phone got switched off within few seconds.

So I visit the service centre at "Address: INFINITY BENCHMARK GROUND FLOOR, GP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091
Phone:[protected]". And they told me that the issue is with the battery, And I need...

When i was switch on the mobile at the first time[protected] it directly goes to the Home, It did not ask me even single setting option and directly shows the home screen.

I tried more than 10 sim cards but no network available at the all time.

There is no access option for Selecting sim & APN, I think that mobile software (OS) is not properly installed.

I reset the mobile as you told me but even...