Xiaomi India Complaints & Reviews

Hello
I dispatched a redmi note 3 gold for repair on 30 aug 2016 via pickmi pick and drop service. It was received at the repair centre on 3 sep. It had an on-off problem just after 11 days of purchase from flipkart. I was notified that the mobile would be returned within 12-15 days and its been one month today. I need the mobile back, repaired, urgently. It has already caused a lot of inconvenience. I have started to doubt my purchase...

I bought a mi red mi note 3 phone on the 23rd of aug. On 15th of sept, the hardware of the phone crashed. I took it to service centre in gurgaon, but they refused to give me date by which they will return the phone. I tried to call their customer service number but 2 weeks went by with no contact with them. I am sitting in the 3rd week but they refuse to tell me as to when they can return my phone. Mi incident number[protected]...

Recently i took my cell to service center in chandigarh sec-22 c. But still my cell has got battery backup issue. Without using any application or when the cell is static, battery drainage problem is still there. And the rate of draining is quit fast and i think battery issue is there. So, i request you to kindly check the set or battery otherwise i will register the complain to higher authority. As i already had registered one complaint...

I went to noida service centre, for flashing rom update as i m getting error in updating it my self. But people there are not willing to do an update, instead they are saying if they will do an update the phomne will become dead and it can never be used again after that.

I never heard from any1 that if we will do an software update the phone will become dead. Please help me on the above as my phone is not working properly....

Hi all.

I have purchased an mi tab last year (2015) october 24th, it is in warranty period now. After 10 months of purchasing it became faulty. Not able to switch on the tab. I am from thiruvananthapuram, and working in techno park kerala. I searched in internet and came to know that, there were only 3 authorised service enters in kerala for mi. It is in kochi, kottayam and kollam. I have taken the same and given for service...

I purchase redme note 3 32gb to 25th may 2016 that start problem just like handset overheat and headphone fault to[protected]. And i was go to park street mi service center and i was hold time 2hrs.40minutes. After submit time staf of mi service said to me that your phone's parts not available in this branch so please go to hazra branch. After i was go hazra branch and their hold time 50minutes. After submitted my phone and given me for delivery...

Hi
This is regarding replacement of product redmi node3.
I had ordered on 8 sep2016 and received on 12 sep2016. [order id: [protected]]
But product was defective (Was not getting switched on). Complain id[protected]
I have registered complain for the replacement on 13 sep. I also
Visited mi service center @marathli survecenter bangaluru on 13 sep and register the complaint on the same day.
After...

Dear Sir/ Madam,
I have a handover my Redmi note 3-32GB-470X to your Kolkata Parkstreet center, for the problem of the phone was not charging on 22nd August 2016. My Jobsheet No is JS[protected]. Expected return date - 06 Sept 2016. And today is 3rd Oct 2016. It's almost 45 days past till no responses from the service center. Every time I visiting the center same reply getting that " Spare Is coming". I have lunched a complain in...

I had submitted my phone on 5th of may for repair. The problem was with motherboard and they asked me to submit the phone and they will replace the parts.

I was continuously following up for the repair but they didn't repair my phone even after 45 days.

On 15th of June I asked them to return my phone without repair. When delivery boy came to return the device it was damaged and I escalated the entire issue...

I have a complain in note 3 that your phone was not charging I have given my mobile to your Siliguri centre
After 2 months passed your centre is now also explained no motherboard is available so it will take time
Please inform me how much time more time required for my mobile repaired
Since mobile is necessary for today life
You have already lost my 2 months time...

I bought a redmi note 3 phone.After a week the phone was not turning on.on giving it to authorised mi service center, kottayam. they said its PCB was gone.It was send for replacement .Now it is over two months and I still haven, t received it.
I really want the phone its my first phone.hope you will send me a replacement.
Thank You.

Jobsheet Number:
Imei1: [protected]
Imei2: [protected]br...

I purchased on line mobile phone redmi note 3 dark grey 32GB via order no [protected] through MI Store on dated 9-8 2016.after receiving that phone when i want to start my phone for operating but i found that the mobile was faulty i unable to start then i contact to customer care of xiaomi india they suggest me to send the phone to authorised service centre . As i reside at bhilwara rajasthan and there is no authorised service centre...

Hi,

I bought Redmi note 3 32GB on 7th April, 2016
By Aug-16, I started noticing that screen frame started to come out from the back metal body, I ignored it for a month but it grew more and handset became unable to use. So I took it to service centre on 29th Sept-16.
This is what they did - they took the set inside their room and came out within 5 minutes and said phone's battery has damaged and it will not be...

I have given my mi4i mobile for front camera replacement to M/s netsol associates in Guwahati Assam on[protected].But till today I have received my mobile or any information from their side.
Jobsheet No. MI[protected] dated[protected]
Serial no. [protected], model no. MI4I 16GB

NETSOL ASSOCIATES
Opp. Nemcare Hospital, Nilgiri Mansion, Ground Floor, Bhangagarh,
Guwahati- 781006, Assam
Ph...

I bought a redmi note 3 and not even used. Tried charging after putting for 5 hrs of charging it is not getting charged it is showing 1%. When I checked in the mi app there is no option to return and there customer is busy from 9:00 to 6:00. Worst customer care services. Then I wrote a mail and then I got a reply and they are staying no refund policy. If I received a brand new product is defect then how can I trust their replacement products...

Sir i was purchased redmi note 3 mobile from www.MI.com/in company regd site. The mobile was received with heating and battery backup issues. After telephonic conversion with customer care they collected mobile for saying replaced it very soon or 7 or 8 working days. Mobile was reached company ware house bangalore on 9th aug 16. But company did not dispatched the mobile till date. My order i'd is [protected] date 20 july 16. My complaint...

Mobile flipkart se online liya tha 15 days ke bad mobile automatically on off ho rha. Nhi off ho rha hain or nhi on ho rha hain.

Model.. Redmi 3s gold
Hoping date... 15/09/2016

Login id...[protected]
Email id.. Neeraj. [protected]@safexpress.com
Add. Sector 18 plot 28 udyog vihar gurgaon

Mob... [protected]

O please sir/madam replace my mobile phone ya repair...

Dear Sir,

I have submitted my Redmi Note 3 on dated 12/9/2016 jobsheet no.WXIN[protected] on MI Janakpuri Service Centre. MI executive told me that you can collect the mobile phone on 14th Sep. On 14th I went to MI Janakpuri Service Center they denied and told me 15 days more. Now today is 1st October I went to MI service centre for collect my phone now again they denied and told me part is not available and not sure when...

Please be informed that my mi phone model subjected is under repair with
mi service centre sector-22, chandigarh from 07/09/2016. I had bought
this phone on 22/07/2016 through snapdeel online wide invoice no.
s27e64/16-17/4607. As the phone is under warranty and till date service
centre also enable to rectify the fault. It seems that the problem is
big. Even now days service center also not...

Sir i had purchased MI note3 before some days after 10-12 day it's become short i think.that was not charging my phone i gave it to the service centre. they said that they will it back to you in 15 days but they didn't after i had called them many times but they tell every time that the charger not came yet after some days i went to the service centre but they didn't response.
Please do something i became very frustrate.
My...