Xiaomi India Complaints & Reviews

Hello sir,
my name is vishal, i purchase redmi note 3(16gb, 2gb ram) device, the phone generate many problem like :- battery problem, audio jack problem, finger print sensser not work, first sim slot not work some time etc
i go to your service center and note the complain first time service man change os, second time they take 45 days time to repair but phone not work well, third time they give 15 days time and now 25 days...

I have received my redmi 3s on 17 sep 2016 but unfortunately the phone was defected . I registered the request for replacement on the next day. But still after 10 days the phone was not picked up from me rather it would take another 10 days for replacement . In customer care also they are not helping me in anyway regarding how much time i have to wait for the pick up. And also they are not making aware of the delay. Please consult and help...

Dear sir/madam

I purchased redmi note3 (Gold) from mi website on 9th march 2016 having order id #[protected]. Received the same on 15th march 2016.
Its started malfunctioning specifically as to network issues around last week of july 2016.
Firstly, i complained on 2nd august 2016 via mail to mi india on their official email id.
I live in a remote town ie. Sambalpur, odisha. They doont have service...

After using it for 5 months I am facing a lot of problem regarding this product

1- Battery backup of the product is really poor.Battery gets drained after 2-3 hours o[censored]se.
2- At speaker mode the sound quality reduces.
3- Mic problem is there.Person next to me receives late voice while calling.
4- Moreover, phone and charger gets overheated after continuous use of 1 hour....

Dear team,
I have purchase mi mobile imei no.[protected] product model mi4i-dual network - in 16-g-gray - beetel on dated 16-oct-2015. many problem are there in mi mobile (camera not working, cannot charge). several times going to your service stations sec.14 gurgaon. but problem still not resolved. last times i have submitted on dated 19-sep-2016 time 10.36.18 handover to puneet malik & he is ask complaint sole with in weak but...

Sir mera phone 4 mhino se hisar care me h unhone phle 15 din ka kha tha ab khrhe h aapki job sheet nhi ktegi
sir mene toll free number pe bi complain kr di h no solution plzzzzzz help
sir us phone ko thik hone ke baad mene care ke ander update karwaya tb care ke ander hi wo dead ho gya ab wo kh rhe h care se imei number change ho gye h humkuch nhi kr skte so sir plz helppp
i am belong from village
ghr waale bi...

Sameer Khan ...Mumbra
I had purchased MI Redmi Note 3 on 6th Sept for 11, 999 from MI app and my order no: is [protected]
The phone was activated on 7th Sept, 2016 and only two days that is on 9th Sept the touch screen stopped working. Could not even switch off the cell phone. Immediately on 12th Sept, 2016 when took the phone to the nearest service center at Thane, was informed that they would repair the cell phone. We...

I am shashank agarwal, from cuttack, odsha. I purchased a redmi note 3 32 mobile phone from amazon, 3 months back that is in june. Now just after 3 months of purchase it shows some problem so i went to redmi service center located at bhubaneswar. On the 1st attempt they told me that the phone is need some update and returned me with in 5 minutes of recieve. When i came back to home it shows its previous problem so again after three days i...

I got redmi 3s prime delivered on 13th september... I switch onned the mobile on 2nd day it showed problem gets switched on off regularly i called customer care on18 .. Due to some reasons it didnt connect... It connected on 20th i said my problem they asked to update backup switchoff reset factory reset... I did everything..nothing worked... I dnt knewed about their replacement warranty that time... Now i called fr replacement they said...

I have given my phone for repair to xiaomi service center in thane. the phone was given on 4th june 2016. Since then i have got no clarity on the matter. It was in warranty period when given to the service center.
No response from the company inspite of mailing them a lot of times and calling their service centre for the support.

the job sheet is attached for reference.
I have posted on facebook, twitter and email...

Mobile had purchased from amazon and manufacture. By redmi this both company is cheating all customers.

I bought redmi note prime 13 march 2016. Due to rain mobile wet in rain. Mobile got a display problem mobile is getting on i can received calls mobile is working there is only display issues.

Today my dad visited nearest mi service center at malad - sv at kothari mindspace mall 1st floor.

My...

I received a damaged redmi note 3 on 12th September and decided to quickly complain about it so tried calling the hotline number but the line is always busy so we tried chatting and they only said that we will get a call back within 24 hours for the past week.
now it's been 12 days and there is no response from their side. no callbacks no messages.
i have uploaded the pictures of the damaged product.
also i have read...

I m submitted my mi 3s prime on 20/9/2016.i submitted it on kamla nagar branch. i m sorry to say but it is a worst service center where staff members has no tym to talk wid customers... i forgot my pattern lock that is why i submit my phone. they said plz come after 20 min i went there.. they said plz come tommorow .. i went next day they said ur phone is forgotten.. we r finding ur phone.. they said plz come tommorow morning.. i went there...

This is with reference my complaint / Ref. no.[protected] for replacement of Redmi note 3 which I am following up since 06th-sept16. Even though your department had already referred the same to your logistic department for pick up the device from office, logistic department has not pick the device and even there is not a single call till date. I purchase Redmi 3s from Mi.com (MI STORE) which is delivered to me on 06.09.16 and when I started...

My phone have a problem of physical keypad problem it suddenly stopped working when i was went service center they told me you have to wait for 20 days and when i went to there service center they tell that you have to wait more days bcoz we don't have parts of this phone. Plz give my phone in working condition or a replacement with new one otherwise i will go to consumer court. This is my j wxin[protected]...

Hello Team,

I have raised complaint on Sep 4th, 2016. Today date is Sep 24th. Still my issue is not resolved.

Received Damaged Product (Order ID: [protected]) [Incident:[protected]]

MI Customer Service is one of the worst and pathetic service which i have ever seen. I will not recommend to buy any product in MI, you wont get proper response from MI Customer Care if you face any issues...

हर रोज में आपके कस्टमर अधिकारी से बात कर ता हु के मेरा मोबाइल का रिप्लेसमेंट के अर्जी स्वीकारी गय हे. फिर भी मेरा मोबाइल रिप्लेसमेंट नहीं हुआ है. मेरा कंप्लेंन नंबर :[protected]...

I m purchase redmi note 3 before 5 month. Good working. No issues. But one day i m going mi service center patna Rajendra nagar. No issues my phone but maine sirf software update ke liye phone diya. After update my phone was not working properly. Mainepucha unse but service center waali ne kaha hume ni pta kaise huaa. Ab kuch ni ho skta. Mera phone warranty me h. But not replace my phone and not repair my phone. Bad service centre. Jaildi...

I had lots of confidence in the MI brand but I am losing it because of the pathetic after sales experience I am having. I have ordered Redmi Note 3 (16 GB) on Sept 11, 2016 (Order ID: [protected]) and received the phone on Sept 14, 2016. This is the 5th Xiaomi phone I have ordered and was much excited about it. But after I opened the package I was disappointed to see a crack on the phone screen.

I tried looking for the...

Myself ordered redmi note 3 mobile on 7 th september but it took nearly 8 day for the delivary of d product.u did delivary on 15 th september. The product which was given to me was a deffective and fully damaged one. I requested u for the replacement on 17 th september as u had mentioned that u will give replacement within 10 days from delivered date .but u didnot accept the request. U just ignored our request by giving some silly reasons....