Xiaomi India Complaints & Reviews

Hello,
I m mr. Kalpesh from mumbai. I purchased red mi note 3 mobile (Model 2015116) on 10 september 2016 and within one month it is giving several problems like it is not ringing for the notifications, automatically messages are send, sound problem and even gets hang. Any word gets typed.
Request you for quick action of replacement or repair immediately.

Best regards,
[protected]...

Dear Sir/Madam

my phone's speaker was not working properly so i sent it to your service center at jaipur on 25-aug-2016. I am enclosing the receipt i got form your service center. It has been almost one month but i haven't got my phone back. I hadn't expect this kind of poor service from your esteemed company. So i request you to either repair my phone at the earliest or replace it with a new one otherwise i wolud have no option...

Dear sir,
My name is umesh from agra up.
My job sheet no:- js[protected]
Dated:- 20/07/2016.

Sir, i purchase my smartphone "mi note -3" but after passing 25 days its adopter was not working, so i contact my nearest customer service center at agra in up (282001) and submit the adopter with my details. they said that they replaced my adopter within 15 days. but after passing 2 months they did not give the...

Hi,

I am purchasing Redmi note 3 from amazon on 9th august 2016 after 1 months there was a issued of charging while i put on charging it won't charge after switch off the phone it will charge but it will take 10 to 12 hours to charge full. If i attached mobiel to computer the usb dosen't work. So took it to the Mi servi ce centre they told me its a software problem. So asked them to reinstall the softeware after they told...

I have purchased xiaomi note 3 golden mobile dated on 1/8/2016 flipkart
my mobile is not working and i have not given a good company services
xiaomi service center is very bad services provid for customer and i have giving
a mobile for service center this service center asking for me your mobile complate repair time pireade is more than one month so this company services is not setisfied for me so pls submit my complaint...

Sir mere mobile mein sim fass gya hai. And Im from moradabad, toh yaha k mi k service center wale keh rahe hai ki sim nikal toh jayega but warenty khatam hojayegi kyun ki damage mein aajayega. Toh sir iska koi solution ho toh please dijiye. Mujhe ye mobile kharide huwe abhi muskil se 3 din bhi nahi huye hain. Sim nikal hi nahi raha hai. Meine bahut kosis karr li.
Sir agar mi wale hi thik nahi karenge toh kon karega. Warna ye mi center...

I am kajal singh rajput.
And i purchased your company mobile mi note 3. Nd the mobile display broken two times in two month..
So i want to inform you tht its vry worse quality in your mobile.
And i unsatisfied to your mobile services..
And i want to justice, because two times i attached new display nd cost approx 5000 so this mobile is very costly for me.
And in actual i m belong to middle class family.....

Customer by service email (Javed khan) (09/10/2016 11:59 pm)
I don’t know what to say. I hope you can understand the extent of frustration and mental agony i am going through. Still i am a hardcore loyal fan of xiaomi, since its entry in india. I am instrumental in making many mi lovers. I just upgraded my redmi 1s to mi 5. My job profile involves lots of document scanning. So i use camscanner app.in my phone. At the end of the day...

My redmi 2 prime got some software issue when i go to chamdigarh mi care they told me that motherboard of my mobile has failed as my mobile is on warranty mobile wil repair free of cost. I submitted my mobile on 20 aug 2016 with mi care with jobsheet no. Wxin[protected] its been a month now but there is no response from mi care about my phone how long they are gonna take to repair my mobile...

Mera naam rahul hai .main pathankot punjab ka rehne wala hoo .mere ko mi 3s prime mobile bhut acha laga or main online mangwane ke liye 2 or 3 baar koshish kar chuka hoo .par jab bhi flip kart par booking karta hoon to mobile out of stock ho jata hai ..agar company ne sirf gine chune he mobile banaye hain to usko sale karne ka kya fayda . is se acha k mobile banaye he na maine itni mushkil se paise jama kiye the mobile lene k liye .main itna...

Sir i am kiran kumar i am purchased one Redmi note3 mobile in flipkart Sir its not working 3g and 4g. its working only 2g. sir when i select 3g or 4g its going to emergency call. I purchased in flipkart this product . I feel this is defective product plz solve this problem sir return policy they given but i cont found that problem with in return period.. i believe xioami company plz exchange this mobile and give xioami Redmi note3 another...

Firstly, primary mike was not working in a brand new handset, which xiaomi fails to acknowledge. secondly, when its given to service center, they take ages to fix it, which is manufacturing defect.

Pathetic customer care service. Customer care number always seems to be busy!!

Will not recommend anybody to go with xiaomi!

I am still using my old handset, although I made investment in xiaomi redmi...

I gave my earphones for replacement to mi service center, ashok nagar, chennai on july 23. They told me that they will be replace them within 20days. Its been 2 months now, and i haven't yet received any response from their side. Whenever i try to call this service center, their number is either busy or not reachable. I have reported this incident to mi several times, and yet their is no response. Every time i talk to them, they are asking...

I bought above model mobile from Amazon but from day1 this handset was giving problem, its second SIM slot was not detecting SIM /memory card.
From last 15 days handset is handover to service centre vikas marg Shakarpur Delhi but it is under repair.
Such a worst performance and poor response from service center never expected.
Rgds
Shyamji
[protected]...

Dear Team I have purchased xiaomi redmi note 3s prime through flipkart and get it delivered on 17th but the Phone is getting switched off and after lot of trying it's gets started and
Getting hang also
Just got the delivery of mobile of 17th September unable to understand the probkem
PLS revert ASAP otherwise iwill refund the mobile or will take action against the company
Regards

Aditya Singhbr...

I have purchased redmi 3s prime on 17-aug-2016 (Your mi order is confirmed order id: [protected]) and device received on 19th aug 2016 evening.
After using device for 3-4 days device was functioning abnormal like power button is not working, finger sensor stopped responding, device heating etc. On 29 aug 2016. I talked to customer care through chat support they have provided me one ticket id[protected] for device replacement....

I bought my redmi note 3 from amazon like 2-3 months ago. After a month or so my phone started to restart. After 2-3 visits to their service center they reinstalled the software, but the problem wasn't solved. They asked me to submit the phone, so i did. They gave me a period of 10 - 15 days. But now it's been 21 days to be exact i haven't heard from them. Whenever i call they disconnect the call and never give a specific answer. After numerous...

Sir
Maine mi prime 2 mob liya pr kuch hi dino me o kharab ho gya tb maine jaipur k service center me fon submit kr diya pr maine 3 bar fon submit kiya pr puri resolution n mil paya aur mera fon 3 moth fon waha pda rha jb maine mi k customers care me cpln. Kiya to o bole sur aap ki warranty extend ki jayegi
Pr mv4 month se cotinu cal kr rha hu pr koi resolution ni mil rha h ab aap btao m kya kru...

I ordered a Redmi Note 3 phone from MI website to avoid any defects, but when i received the phone, it was defective handset, the area near switch off/on button is received in a damaged condition. I registered the complain on the same day 13 Sep16, complain no.[protected]. but till date (20th Sep16) they have only one response, that our customer team will contact you soon for replacement.

They do not understand any urgency...

Not receiving any update from services center regarding earphone replacement even they are not received phone[protected]

I had submitted my earphone in Malad West, Mumbai service center.

When discuss on chat of xiaomi they are just saying we will contact you in 24-48hrs and then not received any update(I have log of that chat as well).

Kindly look into this matter....