Xiaomi India Complaints & Reviews

Dear concern,

I had purchased redmi 3s prime golden vide invoice no 518 dated 24.08.2016 imei [protected], sn 13478/20004968.

Please note that the above mobile is not working since i had purchased it, i had submitted the same to your kamla nagar (Delhi) service centre on 03.09.2016.

Till date they had not solve my problem & failed to deliver my mobile phone.

This is not good...

I have been trying to purchase redmi note 3s prime worth 8999 rupees on flash sale for almost a month now trying every week. But the sale opens at 12:00pm and shows out of stock at 12:01pm. There seems to be something fishy about this. Please address this at the earliest before this is escalated on all social media platforms. I am also planning to publish an article in the newspaper about this fake flash sale....

Dear sir/ma`am,
I purchased mi4 brand new phone on 04 feb, 2016. It is under warranty period. (Invoice attached)
I submitted my mi4 phone on 21 st may, 2016 with job sheet no. Js[protected] @ rohtak state - haryana care centre.

Serial no. Of phone [protected]

The expected date of return was 31st may, 2016.

But since 3 months passed and 4th month approaching, my phone has not...

I have to say that i submit a phone remdi 2 prime at kalkaji service centre of xiaomi. The issue is co related with hardware and it is just because of their updated miui which i update through my phone. On the day when i submit my phone the receiver said to me that sir pls dont panic we will resolved ur issuee within 10 to 15 days, i told him very strictly that sir i dont have anyphone please kindly as soon as possible resolved it. They told...

I have Xiaomi Note 3 and Everyone call on my Redmi Note 3 complains that i can't hear anybody but they hear me . To hear the issue from myself only
and it happens suddenly and i swapped phones on speaker then the voice is came but without speaker i can't hear voice of anyone even ringing bell also. When they phoned I could not hear what they were saying, and now, I see why i am not hearing anyone
because i have facing problem...

Hi

I have bought a new MI note 3 phone in June 2016 from flipkart. But in a month, mobile charger stopped working.

I went to Mi service center Gurgaon to change the charger but they said currently chargers are not in stock and come after one month.
I asked till time, how will i charge my phone. They said its not their headache and purchase some other charger from market.

Such a poor response...

I had bought a phone form flipkart of Xiaomi on January 2015 by Rs 9999, which stopped working on 22 July 2016 and I gave it to their service center on 22 July 2016 for repairing, but I have still not received the phone, every time I went to them they turned me down saying they do not have the spare parts to replace.
Initially they asked me 2 to 7 days, but still today they have not repaired it.

Please help me in this...

Hello

I had ordered an XIAOMI Prime 2 in June and it was not functioning properly and service team admitted that there is problem with the Motherboard. I had to visit 3-4 times in two months but they denied to submit my phone and finally i had to travel all the way to chandigarh from ludhiana to submit my device in service centre and its been 1 month now and i have not got it back. Even the customer support team is saying...

I received my xiaomi 3 s 12/9/16 when I put the sim in this phone and on then not show network then I call customer care executive asked me software update but I try for software update its not update with WiFi (4g speed) and now I have no network connection in my 3s phone but another phone same sim have network.some software not opening. I have no another phone pls my this phone replacement urgently. I have purchase this phone mi store...

I got a Delivery of manufacturing defect mobile on 25th august 2016 as a normal inspection i found that mobile back cover not fitted Properly near volume button & it is loose, due to this volume button goes little-bit inside the cover .. i had done numerous followup with mail Support, chat support, voice support but till now solution, as per support team instruction i have submitted all details i.e, acknowledgment sheet from service center,...

Sir i am a customer of your redmi note3 product and as a customer you can also give a satisfaction after sale service and you can not give me help full service because in my mobile issue after give in the servic centre katargam in surat. but they can not give me any kind of information about my redmi note3
when they are give me my mobile sir please say because without my mobile i am worthless
i am also a middle class man and...

I have raised replacement complain of my headphone to xioami india on 18 june 2016 and almost 3 month past but till i have didint receive my product when i have asked to company they are saying sir you have wait. but i have alreday waited 3 months. i have facing issue for same.i have contact MI India many times but very poor response for their team

sir please look into this matter...

Dear Sir / Madam,
I had purchased a Mi Redmi Note 3 mobile phone 32 GB Gold model on 17/08/2016 from Mi Store (Order No. [protected]) and it was delivered to me on 20/08/2016. But they delivered a defective mobile phone to me. As they have 10 days replacement policy, so I had requested them to replace the defective mobile. They agreed to do so and an Incident Id[protected] was created on 25/08/2016. They gave me 24 to 48...

Hi my xiaomi mi 4 got its touch screen panel broken automatically. few days before a yellow spot appeared on right side of the screen..later on display got cracked.tempered glass and aluminium bumper case was applied to the phone at time i noticed it.i then contacted PICK MI SERVICE but in spite of my repeated requests, they never came for pick up.they send messages to me daily for pick up but nobody used to come....

I submitted mi4i due to abnormal power off. They promised me the mobile will be repaired within 30 days. Its 50 days completed and no response from the service center. They are not assured when it will get repaired. No contact number of service and center. Worst service ever experienced.they should provide me the approximate date of getting repaired. If there is any delay they should update me. They don't even know how to communicate with...

I had ordered an MI 5 phone during the flash sale in india in april 2016.
The phone has a highly slippery back side that it kept slipping on its own. Within a week of delivery, the phone slipped off from the table at the workstation. It fell from one metre height on a carpeted floor but the screen completely broke off.
I had bought one assist insurance along with phone purchase. But when i tried to claim it, they rejected the...

I bought a Xiaomi Redmi Note 3(32GB), 3GB RAM from Amazon .com on 29 August 2016. It is not working properly so i want to exchange it or refund my money.
Invoice information:
E-mobile
Anjaneya Infrastructure
Project No. 38&39, Soukya Road, Kacherakanahalli, Hoskote Taluka, Banglore Rural District, Banglore.560067
Order ID[protected]...

TO Xiao-MI Team,

Order#[protected] Purchased from Amazon.
2 Complaints- against MI for Redmi Note 3 HAndset purchased and MI Service Centre

For complain did Call MI Helpline number [protected]. And Have emailed to service.[protected]@xiaomi.com .

Received handset in June end delivered by Amazon and problem started in July end. As one month was over Amazon could not resolve my issue....

My phone's front camera is not working
And two months earlier i gave my phone in service centre.
But this issue has not been resolved yet.
Their response is Parts are not available. I really very irritating through this process . I have go there many times but they always say parts are not available & whenever i called just for aksing my phone is ok or not but no one can pick the phone, if they picked then no one say...

I placed my order by mi application onlion on 24 aug 2016 at night and i got delivery at 26 afternoon. so quick delivery. i open the pic i found that display is not roatting. so went mi service station. there they told me that while softerware updation pic was dead. so i place a compliant over there my complain no. is[protected]. the customer excecative told me that with in 48 hrs replacement team will call u. but i didnt recive any call...