Xiaomi India Complaints & Reviews

Jobsheet number : wxin[protected]
Service center : himayath nagar, hyderabad

This regarding my phone xiaomi redmi note 3.
After buying it within a month it got stopped working, 3 major problems.

1. While pressing power button it is getting volume up (Power button was not working)
2. Charging port stopped working only after hard reset it was working only 1 time then again stopped
3....

I have given powerbank for replacement on 31st may 2016 but till date they have not given me back. Whenever I call them they say to wait. When I ask for refund they say we don't have any refund policy. Since 4 months they are not responding to my issue. Once they call and told that collect your powerbank but when i went Cg road Ahmedaba service center nothing was there. they are also making fool. I wasted my time and money every time. My...

I have been suffering from the bad customer service for my faulty mobile...i had submitted my redmi 2 mobile on 30 june at siliguri service centre having job sheet no JS[protected]
yet i havtn't got any compensation from them.More than 75 days passed.Its too delay. ..worst service of redmi i have ever faced...totaly disaapointed
i have also complaint in xiomi cutomer care but they donot try to fix it...

There's problem with my mobile speaker. I came to malad(w) service center. But there r only 3counters to handle customer queries. Customers have to wait for more than 4 hrs for their turn to come. And after that ur executive r telling to submit the phone for 1-2 day for minor problem without checking it. And it is extremely inconvenient and annoying for the customer as they have to waste whole day for minor repair issues. service is worst....

I got redmi note3 two months ago from Amazon, one fine day on 05 sep'16 the phone started to get restart without any reason I went to service center on 06/09 but Tuesday is weekly off for them, so I visited again on 06/09 to mi janakpuri delhi service center at 11:30 AM, TO my surprise I was given a token number and was told that it would take at least three hours for the visit, my number came after three and half hour at 03:00 pm, and then...

I had given my phone to service centre before three months but they didn't repair my phone in this time period and after months from i collect my phone from there without repair after than i opted pick me service and they took my phone from home to get it repair but till now we didn't get any response from there.Customer care is saying just wait or wait.. How many days i can wait???
My inquiry no. is [protected]. I need any solution...

I purchased a MI 4 white on 14/05/16 and now it has stopped working. Phone does not switch on. I took it to the nearest MI service centre( viman nagar, pune, maharashtra). I was informed that there is a hardware issue and i need to keep the phone with them for 1.5 months. They said there could be a problem with mother board. Very bad experience with MI. I was planning to buy MI 5 but this made me think. I am thinking of going to cousumer...

I have a problem of resetting my MI Account password as I have forgotten it. Please help me to do so. My inner is 91+[protected] and my name is Harsh. Please do the needful as I am really very much worried for my phone. I request the authority concerned to take the necessary actions as soon as possible orelse your company can reset my password and send a mail of my new password...

I had reported my mi4i on 25/05/2016 for software issues they said to replace board and I waited for 1 month but board didn't came they they told take your handset and we will order board and let you know after 4 months they call by saying board has arrived please visit for replacement and in the meanwhile the committed me to replace the handset with redmi note 3 bit they didn't did,

And after 8 days of replacement 4 problems...

Dear sir!

i have submitted handset regarding voice complaint at judges bunglow service center, ahmedabad(tvs electronics pvt ltd) and after 2 days received confirmation message about handset is ok for pick up but today i visited same service center & pick up the handset from that and said your handset parts replaced & now your handset is ok so i leave the center but after check same problem continue and about re complaint but...

Today i just brought my mobile form gallery after 1 months because of mother board damaged issue.
when i came back to home after getting mobile issue solved then i got a another problem for not operating the phone software.
really its a worst service that i had seen in my life& requesting other user also that pls dont try to ever think of purchase Xiomi/redmi mobiles As i gotted an experience for 6 months....

I have bought a redmi note 3 from mi site. On that day my problem started. First they didn’t deliver it for weeks when I call them they just giving me assurance of that it will be delivered, but it didn’t so I have to go to currier company office and receive it myself.
The problem didn’t finished there as it has battery draining issue so I called them to replace my phone but they told me format, reboot, update, clean cache etc....

I purchased a Redmi Note 3 16gb phone on 7th August, 2016. As the very next day its sim slot appeared to be not working properly. So, I contacted the retailer and he redirected me to the company's service centre. On 9th Aug, 2016 I went to the company's authorised exclusive service centre at
Kolkata MI Exclusive Service Center, Arya Regency Building, NO 1, Andul Raj Road, near Hazra Crossing, behind Jatindas Park Metro Station, Kolkata...

This with reference to a defective MI Max handset received on 25th August, 2016.
Invoice No:[protected]
Invoice Date: 23 August 2016
Order No: [protected]

My request no[protected] has been approved by Mi.com on[protected]For which
I received an email for a replacement for a defective Mi Max 32Gb and a reverse
courier pickup was
to be arranged by Xiaomi for a Mi...

I have submitted the handset vide service order WXIN[protected] on date 27.08.16 at M I Road Jaipur authorized service center. At that time service center engineer said that it will be sent to company for hardware fault and take time of 1 or 2 week.
Now 20 days past but no response received from company/ service centre.
It was new H/S purchased on date 14.07.2016, it was faulty by start( Not switched ON).

Not...

I purchased a Mobile handset from MI Company in the month of July’2016 my purchased product name is “MI Note-3”. After use of 01 (one) month the purchased mobile handset shutdown not open, therefore I gave the mobile handset at MI Service Centre on 13.08.2016, Park Street Branch. Further meet to said service centre more than 05 (five) times and also calling time to time. The said service centre 200 Kilometers from my home. When I first...

I had gifted the phone to my sister on his birthday and suddenly the problem starts of heating and switching off the phone along with self rebooting again and again.The worst part is when i took it to the service center they are giving time and further extending it. Complaining about that the company is not providing them parts. i am deeply frustrated now. Do solve it as soon as possible else I will sue you people for this highly unprofessional...

My phone camera is nor working properly As per MI customer support they suggested me submit my phone on MI service center for troubleshooting, i have followed his instruction & submit my phone in MI service center for camera issue but issue is still persist, please find the details:
client no:[protected]
Resolution: replacement
order no: [protected]
mi complaint no:[protected]...

I had gifted the phone to my father on his birthday and suddenly the problem starts of heating and switching off the phone along with self rebooting again and again.The worst part is when i took it to the service center they are giving time and further extending it. Complaining about that the company is not providing them parts. i am deeply frustrated now. Do solve it as soon as possible else I will sue you people for this highly unprofessional...

Aug 21 2016 I recieved damage product (Redmi 3s prime), which I booked from mi.com. next day I complaint about it at mi customer care and its almost 25 days past and still they are saying that we're investigating and we'll contact you soon.
When I asked about refund they said they have no refund policy. They are not replacing my product and keep saying same thing....