Xiaomi India Complaints & Reviews

Order id [protected]
Tracking id of bluedart courier [protected]
My product is not delivered yet... U mentioned to deliver at last today 7 pm 10sep2016.. But not delivering the product... Now i have second address h no b 44 divya nagar post khorabar district gorakhpur pin code 273008 on which u will not deliver... I have train in night to go home...

Hi,

I have mi4i mobile phone before 1.5 month i have deposit my phone in gurgaon hcl mi center due to not charging issue but they return my phone without any repair and solution since after 1.5 month, in this time i have no phone for communication. Now my phone gone to out of warranty so i check my phone in delhi and shopkeeper said that screen of my phone is burn but than i deposit in your authorized center my phone is ruining...

This is regarding my Redmi 2 phone which I had given for servicing in Marathalli, Bangalore service center (Address: No. 21, 1st Floor, M.T.K Reddy Complex, Krishna Summit, Above Khajana, , Jwellers, Above Marathahalli Bridge, Varthur Main Road, Aswath Nagar, Marathahalli, Bengaluru, Karnataka 560037)

Service Order No: WXIN[protected]
Contact:[protected]
Date given: 22-Aug-2016

I was promised...

Hi, , I am rohini dhiman from shimla.
M using model no. HM 2LTE-IN ...my xiomi back camera is not working.I have lodged complaint 2months ago..still service centre people are saying that stock is unavailable..company is running out of stock...
To hear this type of statement every time is really harsh...
Please help me out as soon as possible.
My service request no. Is wxin[protected]
Thankyou...

I had taken mobile on 20th aug 2016 from mi official websit and from 3rd sep 2016 my mobile got switched off.i had went to the service center they told me dat bill is invalid bcoz imei number is not available on invoice.so they told me to bring proper bill with imei number.i had contacted mi customer care and they told me to mail to service.[protected]@xiaomi.com.but they didnt sent me proper bill with imei number.till 3rd sept mu mobile is switch...

Not Resolved of Inquiry No [protected] Pickup Schedule on[protected] and no-body came here to PickUp till Date[protected] and give me Time and Time and Time and i m waiting for time to Pick Up with Package of My Device... Do you know that What is important of Mobile in Life and i packed my mobile in Box and Waiting for that time when somebody come from FedEx to pick up becoz XIAOMI gave me an inquiry no and time... Its not a XIAOMI company,...

My phone is stuck in headphone mode ie when my phone is not connected to headphone it still works on headphone mode. For this I gave my phone to the service centre at kamla nagar delhi.where they asked me to deposit the phone and they will contact me within 3 days. i was give a inward for the same, after 3 days i kept calling on the phone numbers provided but nobody answered the calls. after 12 days i went to the store and inquired about...

Warranty not honoured by Xiaomi Mobiles. For last four months the mother board of my mobile gone off and requires replacement but the motherboard is not available with Lucknow service centre.

I requested for replacement of mobile set as the motherboard is not available for last four months and there is no possibility in the near future.

Buyers!!! it is my humble advice and request - never buy any product from...

Since i have purchased this phone on 21 June 2016 within 15days i started getting issues.
Parts are not available at Service Centers and ask you to Submit your Phones for a month. After getting that Repaired within few days I got another issue. Again have to Submit my phone for next 20days and the cycle keeps Repeating.

Worst phone & very poor services....

I like to infrom you that i have given a moblibe redime 2 prime
for reparing at[protected] at ganpati cellular this mobile is in warranty mobile touch is not wroking for this simple thing they have took 1month and till now set is not repaired .
They are giving excuse we havent received a spare part from
xiaomi india . So i kindly request u take a action on this ....

So i had very bad experience i visited mi center in malad mumbai so they told me to take coupon i said okay i almost waited for 2 hrs and still they said we will check and tell you after words. I said okay and they called me and said like you will get replacement after 45 days.I mean are you serious 45 days means very poor service . I think Xiaomi is great in past but now they proved.I asked why 45 days they tolled company's rule or condition.What...

Hi i have place order mi max delivery boy men says first pay cash then v will hand over u a item i said him i pay u u just wait i check the item is there or not he says i cant help u out he have losee is temper if i pay suppose the box was empty whom to blame i told him i pay full cash but u wait i just confirm the item is there or not he say i cant help u...

I purchased redmi 3s prime mobile handset from xiaomi's site " mi.com " order no. " Mi Order # [protected] for Rs.8999.00 on 9th august 2016 And I received handset on 13th of august 2016.
But there was speaker issue in the handset. When I called their toll free no. [protected] . They asked me to do a diagnosis on the call only and when they satisfied that there is really a issue in speaker and they were confirmed that the speaker...

Sir, my redmi note 3 has got Locked and when I went to the xiaomi service center gorakhpur then they said that they can't solve my problem and referred to go to Lucknow. Am I the one to suffer.. kindly take note and take strict action against the company stated. If they can't provide services then why do they sell their smartphones.. where will a customer go if he faces any problem......

I deposited my mi4i phone in netsol associates, authorised service centre at guwahati, assam on 15/07/2016 for repairing. The issue is that the charging point is not working. The service centre representative said that the circuit of charging point has to be changed. They have also said that parts is not available . It has already passed more than 50 days, now they said to me that still parts is not available. I have also called at mi customer...

My mobile mi 2 prime mother board change but it is not changed the mother board because mother board are not available in the service centre in kanpur, expressed road mall road... Plz to send the mother board of redmi 2 prime... I have facing a problem for many days... My job sheet no is.. Js[protected]... Plz solve my problem.. I have no more mobile for use......

I have purchased redmi note 3 with in two month i got some issue with the mic i submitted my handset to ludhiana service center on 06/08/2016. they told they will repair it with in maximum 15 days because they did not have spare parts. after 15 days i called to service center no. on 17 aug 2016 but no one picked my phone i complained about that to customer care & they registered my complaint on 17/08/2016 & told me that they will reply back...

I has xiaomi mi4w my charger is burned and phone also dead .

I request for pick up becouse at that time no service center in my city

They return my phone after 25 day but they don't give me original charger and they repair / replace my mi4w

But there is a proble mi4w which is given by xiaomi india is not mine .

They give me any another mi4w handset of different imei number br...

I have bought Redmi Note 3 32 GB from MI.com My order number [protected]. On[protected] I have started using this phone and on[protected] phone got switched off. On[protected] I visited service centre in karnal. they people told me might be some software issue. tommorrow they will give my phone. On[protected] they people told me in this phone no software issue, motherboard need to be replaced and it will take 15 days time. then I send...

I have ordered a mi pad 16 GB from MI Store using Cash on Delivery option.

When I opened the pack, I noticed that box seal is broken and clearly it was fixed so that it should look as fresh box (printed alphabets on seal are not teared but sticker was).

I haven’t opened the box after that.

Product from MI Store seems as fake or refurbished as seal it broken and packaging is poor.
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