Claimed

Xiaomi India Complaints & Reviews

1
Last updated Feb 16, 2024
Complaints 6124
Resolved
259
Unresolved
5865
Quick Links
Statistics
Share
Contacts

File a complaint to Xiaomi India

Having problems with Xiaomi India?

File a complaint and get it resolved by Xiaomi India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Xiaomi India
Customer Service Contacts

Xiaomi India Phone Numbers

Toll free
1800 103 6286
1717
990
Phone
+91 92 1269 2126
1688
915

Xiaomi India Website

Xiaomi India Head Office Address

Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli
Bangalore South
India
560103

Xiaomi India reviews & complaints page 227

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:560103
Website:www.mi.com/in

My order number. [protected], order date. 24-aug-2016, delivery date. 26-aug-2016 at 6pm,
Replace request.[protected] dated 27-aug-2016 and[protected] dated 29-aug-2016

I would like to mention the following for your kind consideration & immediate further action :
1. i purchased mi max mobile from mi app, hand set delivered to me on 26-aug-2016 with status dead on arrival. complaint lodged on 27-aug-2016...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110059
Website:www.mi.com/in/service/online

I have puchased this mobile from xiaomi india website on 19 may 2016 and that is manufacture default that get switch off automatically many time but on 12 of aug i found its switch off than i plug the charger for 4 hrs but is not on than i submitted that moblie on 17 of aug 2016 at the time of submittion they told me we will repair this issue within 15 day. After 15 days when i visited to the service center the told me that we need 5 day...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Indore, Madhya Pradesh, 452001
Website:www.mi.com/in

Damage handset delivered by xiaomi india (Redmi note 3)
Order no. [protected] [service request no. 160616-­001218]

On 1st of june 2016, i had ordered redmi note 3 (3gb - 32gb dark grey) handset from mi india official website. Based on which order number : [protected] was generated.
When mobile phone was delivered to me on 6th of june 2016, i found that device was damaged.
It had broken screen...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jitendra Sisodiya
from Ratlam, Madhya Pradesh
Report
Copy

Mi 3s prime mobile not charge

Address:Mandsaur, Madhya Pradesh, 458001

Dear sir,
I have perches a new mi 3s prime smart phone before 7-8 days.
But this phone charging problem
Charger connect after 2-3 minute auto disconnect.
So please suggest me charger problem / mobile problem.
I request please solve my problem.

Regard-
Jitendra sisodiya
111, global computer kailash margh near old bus stand, mandsaur (Mp)
Pin.- 458001
Mob. No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijit Ray Chaudhuri
from Chennai, Tamil Nadu
Report
Copy

Service pending / jobsheet no 118160010 / complain no. 160825005344 - urgent

Address:Kolkata, West Bengal, 700036
Website:mi.com/in

Dear team,

Request you to please update latest status for job-sheet no[protected] / complain no.[protected] as it's pending for last 26 days at your salt lake service center.

Mobile set details :

Model - redmi note 3 / 32 gb

Colour - dark grey

Issue (as conveyed by service representative) - mother board issue

Attached copy for your reference. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Stephen Austin
from Agra, Uttar Pradesh
Report
Copy

Complaint about a service provided

Address:400017
Website:www.consumercomplaint.in

I'd visited service centre at chinchpokli and I'd shown my mobile to them because my phone's touch isn't working, some area is touching and some are not...and they are telling that water has gone inside but as far as I know there's not even a drop inside...pls this is my request to solve my problem...still one month is left after that my Mobile's warranty will get over...help!!?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gupta Anirudha
from Noida, Uttar Pradesh
Report
Copy

My phone is not shipped and i didn't get my refund.

Address:New Delhi, Delhi, 110065
Website:mi.com

I buy a mi phone on the site and tell the courier guys dozen time my address but bluedart didn't bring my parcel.

Later the phone is return to warehouse and i didn't get my refund.

My order id is [protected]

I got same reply to wait wait and wait. Now 17 days is gone and mi.com help me nothing.

I contact them on twitter, facebook, on their chat support and mail support....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poonam techspawn
from Mumbai, Maharashtra
Report
Copy

Issue with replacement for redmi note 3

Address:411052
Website:www.mi.com/in

As my phone is having some issue with speaker, i ask them for replacement, got confirmation call from their side, and said i will get my brand new handset by 6-7 days. Its been 8 days still they didn't send currier guy to pick my for for the replacement purpose.. They are not even replying to my mails since last 3, 4 days.. Total waste of my 11999 rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DeepakVishwakarma92
from Mumbai, Maharashtra
Report
Copy

Redmi 3s prime mobile

Address:Mumbai City, Maharashtra, 400709
Website:www.mi.com

Purchased a new mobile redmi 3 s prime from www.mi.com which is defective piece so requested to replace it they asked to visit service center for repair it.
Visited the service center they are unable to repair and they have given letter regarding that, so i asked for replacement yet not recived
And they are not taking any action for replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Agnelo Pacheco
from Ahmadnagar, Maharashtra
Report
Copy

Power bank 20000 mahp

Address:403708

I had purchased a 20000 mahp power bank from your online stores which was delivered to me on 1/8/2016. It as delivered from tvs electronics bangalore. But now when i put the mobile for charging the power bank goes dead and when it is put for charging al the four lights come on, showing full charge. As i am unable to use the power bank, please guide me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:800016
Website:www.mi.com/in

"my handset xiaomi mi4i which was handed over for the repairing purpose under warranty period to nearest xiaomi mi service center on 11.07.2016 vide jobsheet no.- js[protected]. It is said by the service center that your handset would be returned after removing defects on 26.07.2016. Reported fault was display blank which has been supplied to me as like defective items. When i reached on expected date for use of my handset then i found that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yastik
from Ahmedabad, Gujarat
Report
Copy

Sd card not found

Website:www.mi.com

When i reset my phone. Then my memory card is not use full. It means memorycard is shown but i can't use of their storage.in my files memory card is show but when i copy some files and paste in memory card so message is shown that ' can't copy'. So i request you to give me the solution of this problem. Please give replay very fastly. Aaand other error is camera error when i open camera it showes that' can't connect camera error'....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debashish222
from Banga, Punjab
Report
Copy

No reponse even after 15 days of reported issue.

Address:Bangalore, Karnataka, 560093
Website:www.mi.com/in

I have submitted my phone for a mother board replacement on 20/8/2016 however till today i was not receiving any call back on delivery.
When i approached the service center they reported that they still do not have any spares and are still waiting for an eta on parts.

Please escalate this and get this resolved, else hand me over the email/contact of your next manager.

Model - redmi 2 prime
Issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mmnnandyal
from Hyderabad, Telangana
Report
Copy

Sort out the problem in mobile

Address:Kurnool, Andhra Pradesh, 518501

Mi note 3 which purchased through mi store, from the day first it is creating the problem like switching off suddenly and getting vibrated for indefinite period, getting hang suddenly. Could i get solved by this problem? Or will i get replace piece from mi store. Really feeling embarrassed. I expected and hear great about this product... Sad part is that when it is my turn, iam dejected about this complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mansoor faraz
from New Delhi, Delhi
Report
Copy

Complaint regarding "10000mah mi power bank silver"

Address:New Delhi, Delhi, 110025
Website:www.mi.com/in

Dear Admin,

I have a problem with my power bank, and i'd submitted it to service center of Kalkaji-delhi HCL.They tell me that, there is delay of 30 days to recieve item after service.
It is too much delay.
my feedback about Mi product is worst.
Kindly, arrange my product as early as possible.
For rest of details, please find the attached file.
Regards,
Mansoor
# +91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukul jhanwar
Report
Copy

Mobile not charging

Address:Nayagarh, Odisha, 752069
Website:Mobile MI4I

I am harassed due to your mobile service center.. My mobile is not charging some problem arises bought to service center bhubneswar on 31st may 2016 given time of 15 days for repair and till today it was not repaired. My jobsheet no -
Js[protected]
So what we except from xiaomi mobile company so i request u to take immidate action on my complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Z
Zahid Amir
from Rajampet, Telangana
Report
Copy

Package not delivered

Address:Bangalore, Karnataka
Website:WWW.MI.COM

Placed an order for Power Bank with order id [protected], for Rs.2, 199/-. on 17/08/2016. It was supposed to be delivered by 24th August, 2016. But till date it has not been delivered. Sent many mails to MI INDIA and had many online chats, but no result. I always got assurance that the matter has been escalated to concerned team and they will get back to me very soon, but no one ever called back for my issue. Pathetic Service by MI INDIA...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110003
Website:www.mi.com/in

I have ordered for redmi 3s prime gold 32gb through order no:[protected]

I got delivery of the product on 26/08/2016 at 2pm, i paid rs 8999 to bluedart courier as it is cod order and took the parcel. When i opened the parcel later around 2.45 pm i found there are many cracks
On the screen on the top most area. I am really shocked to see such product., it is really shocking to see the product in such a poor condition....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikasc01
from Mumbai, Maharashtra
Report
Copy

Redmi note 4g

Address:401107
Website:www.mi.com/in

Hi There,

I am not of the biggest patron of Xiaomi Products and under this passion I bought a Redmi Note 4G phone from Flipcart.Com. It was during the warranty period that the phone stopped get charged and thus I visited the TVSE service centre located at MALAD (W), Mumbai India. They asked me to drop the phone for service .

Its already more than 50days and my phone has not been serviced . And after making the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:560103
Website:www.mi.com/in

Dear sir,
I mohd farhan bought a xiaomi redmi note 3 32x3gb variant mobile phone from amazon.in dated 25.05.2016, now mobile have a problem of speaker and mic, auto switch off problem, hanging and heating problem. So i deposit the phone with xiaomi service center, agra on 19.08.2016 bearing jobsheet no. Js[protected] at the time of receiving they told that i will get it repaired within 7days. But unfortunately i am not get it. They...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy