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Xiaomi India Complaints & Reviews

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Last updated Feb 16, 2024
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Xiaomi India reviews & complaints page 228

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Address:Gautam Buddh Nagar, Uttar Pradesh, 201201

The camera of the phone are not in working with the first day, it viewed as camera not connect. and mobile phone easily get heated when in charging and an application is run. due to which i suffer many problem. i was gives my phone to service center but still camera is not connect. right now, my phone is in service center, but i have not any status....
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Yasir Mazhar
from Aligarh, Uttar Pradesh
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Mi service center guy (Marris road, aligarh)

Address:Aligarh, Uttar Pradesh, 202002

I am a frustated mi user. i have a mi4i 16 gb which has many issues such as sudden call drop, lagging, hanging, crashing, over heating, ete. and my phone is still in warranty period, no help from the center.
the person sitting at the center is a foolish, uneducated, pathetic, who knows nothing but factory reset. He tells me that its the issue of my network (im using airtel, one of the best service provider). ive crosschecked my sim...
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1
15sagar
from Mumbai, Maharashtra
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Redmi note3 16gb motherboard replacement

Address:Mumbai City, Maharashtra, 400055
Website:xiaomi india service center

I was having redmi note 3 the phone is getting heat to much and the battery also drain very fast that''s y i have gone in service center in Mumbai Dadar they checked my phone and told me there is a problem in motherboard so you have to keep your phone for replacement of motherboard it has been 20 days till now i didn't get my phone so i was calling them they them again and again they have never picked a call.so on 4 of september i had gone...
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RaviSri ThammayyaBabu Korada
from Kharagpur, West Bengal
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Received a fake product. contacted the customer service and no proper response.

Address:Paschim Medinipur, West Bengal, 721302
Website:mi.com/in

Hello,
My name is Korada RaviSri ThammayyaBabu. I am a final year B.Tech student in IIT KHARAGPUR. I want to report an incident in which I am a victim.

I ordered for "RedmiNote3 mobile" from its online official MI store portal (http://www.mi.com/in/) on 17th June 2016 (I also paid 10, 000Rs) and I received a package from them after 4 days on 21st June 2016 but there is no mobile in the package. Instead it contains...
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P
pinara
from Mumbai, Maharashtra
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About Phone Replacement

Address:Kutch, Gujarat, 370001
Website:www.mi.com

I had Purchased Redmi 3S Prime Gold 32GB on 17th Aug 2016 wide Order No.[protected].
In that Phone we found that there is error of Network Connection so we wished to Replace said Product. Bur whenever I called customer care center they not respond to me properly I make a complain No.[protected]on dated 27th August than they said to me for waiting 48 hours. after I make other call to customer care on 31st August again they said...
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Address:110092
Website:mobile.mi.com/in/service

Vibration is not working of mi 3s prime(order #[protected]T60) [Incident:[protected]].

l purchased phone on 9th Aug 16. I noticed on 25th, vibration is not working. I submited phone on 26th Aug. I am not getting any update from service center how long they will take to repaire it. Service center not receiving customer phone. Could you please resolve my problem?

Service center details is:

Mi...
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Gourav shah
from Indore, Madhya Pradesh
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Mobile information and how long information will be fine

Address:462001
Website:www.mi.com/in/service/repair

The request from me my mobile back running smoothly led to the Bhopal m Care
I twenty-six May 2016 Bhopal care not obvious to me that my mobile was being submitted
After more than three months and also recovered and I could not have my mobile .
While I was mobile to recover the money he had deposited the ascendant
You are requested to take appropriate action

thank you...
+1 photos
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Shivangi Khattar
from Noida, Uttar Pradesh
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Mobile phone and Service provider

Address:New Delhi, Delhi, 110048
Website:www.mi.com/in

This is to complain about the Lajpat Nagar service centre that for about 31days my phone eas submitted and not even treated rather now in worse condition than before. Initially it was working and now its not at all working and secondly its not about paying money and get it in right condition but despite of being in Warranty the company is providing such a bad service . Please look into the matter. The contact numbers are never recieved in...
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A
amitctandel
from Pune, Maharashtra
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Xiaomi redmi note 3 - Service Issue

Address:Pune, Maharashtra, 412101

On 21st May 2016, I have made complain in Pune, Shivaji nagar xiaomi sercice station and received my phone on 7th June 2016 after multiple follow-up and escalations. Then I go for online service i.e. PickMI service from xiaomi as phone was not functioning well and found multiple issues after it's repaired.
Since 3 months, my phone is still under repair and today(2nd sept 2016) they said, there is tempered damage within the phone and...
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S
sony50889
from Delhi, Delhi
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Xiaomi redmi note 3 damanged and defective piece received

Address:Bangalore, Karnataka, 562106
Website:www.mi.com/in

I am writing this in reference to the damaged and defective piece I have received from Xiaomi

Reference ID[protected]

Order ID - [protected]

The defect was not visible the day I opened my phone as it can be seen in the screenshot; also the box in which phone was received was also damaged. I have attached the screenshot for the same. In front of me the mail man dropped the packet....
+3 photos
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V
viivek
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Xiaomi note 3

Address:110063

Got a brand new mi note 3 which didn't start up at all on arrival. I couldn't turn it on so called xaomi and they assured me that it will be picked in 72 hrs and new phone will be sent.

it has been more than 10 days and numerous calls and chat but all they have is "you have to wait". i have made a mistake to buy a xaomi phone but advising everyone else not to buy any product. worst possible service ever.

order...
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N
nileshmaltare
from Ahmedabad, Gujarat
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Redmi Note 3 Poor Product No service

Address:388120

I have purchase xioami redmi note 3 few month back.
The phone is crashed during update. I have visited to MI service center vadodara and request to repair it.
Same day almost 100 customers are waiting for submitting their MI phones.
Every body is annoyed with the response from service center they were saying we do not have components and it will take 2-3 month for repairing.
I also want to know if company is not...
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A
Ankit1996
from Gurgaon, Haryana
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Regarding adapter

Address:Siwan, Bihar, 841226
Website:www.mi.com

Sir, i have submitted my mi note prime adapter for replacement at mi service centre patna, bihar...on 4th june 2016, expected returning date was 18th june 2016... but today is 1st september, they didnt returned my adapter till now, always they are giving time, saying that - wait for sometime, very worst service offered by them, 3 months passed away, jobsheet no-. JS[protected], please sir help me, and asked mi service centre to return my...
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S
satyawan gaidhane
from Pune, Maharashtra
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Mi4i- Mic no sound in calling state

Address:411015

I have Mi4i mobile handset from Xiaomi.
Recently I observed that, my mobile phone's mic is not working in calling state. The receiver is not able to hear me, if I have to put 'speaker on' then the receiver can hear me with lot of turbulence.

I had dropped my mobile to TVS Service Center Viman Nagar Pune on 6th Aug 2016 and they say will return my phone in 20-25 days.
Viman Nagar
I am calling to the service...
+2 photos
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A
avinash shivpure
from Delhi, Delhi
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Charger not woking

Address:Indore, Madhya Pradesh, 452001
Website:www.mi.com/in

I have purchased red mi note3 in last week but my phone charger was not working at the same time of open the box. I also put my complaint by mail to given mail id i. E. "service.[protected]@xiaomi.com" but i did not get any response till now.
While i call on given toll free number they are busy every time. I want replace my charger as soon as possible. So what should i do for replacement.

Mobile detail :-
Model : redmi...
+1 photos
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Address:Mumbai City, Maharashtra, 400097

Dear Team,

My name is Hemant kawadgiri, I had brought Xiaomi MI4I mobile with lots of positive hope about one year ago.
Soon after I brought the phone, I experienced lot of trouble like heating, hang during use.
Luckily before my warranty expired, the display of phone gave up and key button stopped working.
I had submitted the phone in service center located at Malad east, Mumbai on 12/07/216, and I have...
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R
ruteswar
from Bhubaneshwar, Odisha
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Mi 4i ph not charged

Address:Kolkata, West Bengal, +700016
Website:kolkata parkstreet service centre

My mi 4i ph complain job sheet no is js[protected], theirt is no response from u r service centre not repairing or lift call, ph is giving service centre above 2 months,
Ervice centre address is
20th ground floor, 28, park street metro station, jawaharlal nehru rd, sudder st, park street, kolkata, west bengal 700016
My ph no [protected]/[protected]...
+1 photos
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Address:560100
Website:www.mi.com/in/service

I have submitted my Mi 4i phone at the Janakpuri- Delhi service centre, 2 months have passed but neither I have got my issue resolved neither even got any call or mail from the customer support to let me know the status. I have tried calling to them many times but the number provided by their Janakpuri-Delhi service center([protected]) is continuously coming switched off and when called to only one customer support toll free number written...
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3@Jan1989
from Surat, Gujarat
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Product not repaired in time/no response from company

Address:Surat, Gujarat, 395006

I have submitted my MI 4i with service centre for display faulty on 21.08.2016 but there still no respose either from company or from service center third class service from company taking one month time from the company to change display escalated to mr lei jun global head but still no resolution or no response from the company I have sent four time reminder to customer care as well mr lei jun on mail communication there is no response from...
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swathimakkena
from Chennai, Tamil Nadu
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Recieved damaged Mobile again after replacing defect mobile

Address:562106
Website:www.mi.com/in/index.html

Order number: [protected]
Mobile: Redmi note 3 32gb gold
Cost: 12000
I have requested for replacing my mobile since it is having an display issue. i received an new replaced mobile after 1 month 15 days fighting with the service center people and finally i received an damaged mobile after replacing the mobile physically scratches are visible on mobile.
They have send me the used one or the mobile which some...
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