Xiaomi India Complaints & Reviews

I purchased Xiaomi Redmi Note 3 (Gold, 32GB) online through Amazon India on 18th May, 2016, whose screen started malfunctioning within a period of 1 and a half month. It stopped working at all. I took the same to Authorised Service Centre located in Malad (TVS Electronics Ltd, Kothari Milestone, Shop No. 114, 1st Floor 46, S.V. Road, Malad (West), Mumbai- 400064) and checked with the Service Centre Executive told me to get its delivery with...

My order number is [protected].my friend Kiran jadhav ordered Redmi 3s Prime Silver 32 G mobile . I received the mobile on 13/8/2016.Mobile was stucking to Mi logo and was not able to power on. then i called on MI service toll free Number. They suggested to go to service centre to diagnose the mb. if not, Mb will be replaced . Went to Service centre DADAR, Mumbai they gave diagnostic sheet and said your mb will be replaced. Again call...

I submit 2 number of xiomi ear phone on 25 may, till now i dont get any replacement as my ear phone are under warranty.
Please take an stick action against them, no one from the xiomi service center committed that how much time it will take for replacement.
Till date 3 months are complte but there is no response.


Thanks
Anubhav chaturvedi
Mob:- +91 [protected]...

I ordered Redmi Note 3 dark grey mobile from Mi online on July 20, 2016, and got it delivered on July 25, 2016. After opening the box, i found the phone with broken camera lens. I immediately called customer care service and they told me to mail them with phone snapshots and i did so and got an email in respond to my complaint stating that their company specialist will try to solve my problem and my complaint has been escalated and they will...

Charging problem occur in my mi4i cell. I went to service centre of guwahati netsol associates for services. After physical checking by engineer and he declared damaged of charging point and he told that charging point is not stock and ordered the charging point but till date my problem is not resolved.
So please resolved my problem as soon as possible since my cell is in warrenty.
Jobsheet no-js[protected]...

Hello sir,
I have purchase my mobile on 1 June 2016 from flipkart ...
and i has a problem of auto hang on 2 July 2016... after that i have submit my mobile in mi service center ( XIAOMI EXCLUSIVE - noida, f2, f3, first floor, above bamboo shoots restaurant, sector 18, noida ) on 16 July 2016
then they give me a expected date is 30 July 2016
when i call on 30 July 2016 in service center ( AJEET YADAV ) said that...

I'm owning MI4i 32gb purchased from Amazon.in on 17th September 2015 for Rs 14, 999, Invoice no -KA-BLR[protected].Before 2 months it not getting switched on after charging.I gave it to the authorized service center of MI locating Cochin, and they requested to wait 30 days for clearing the board complaint of my phone, now one month and two more weeks gone.

I patiently co-operated with them till completing the time period...

I purchased redmi note 3 32 g model from mi.com on 21 jul 2016.


Mi order number:[protected]

Bluedart courier way bill number: [protected].

Got a defective phone and the process to send it back to mi took 15 days. We need to personally go to their service center and get it certified that the device is faulty and send it to mi with that proof.

Even after this they took...

I had submitted my mobile phone (redmi note3) at Xiaomi service centre Parijat complex hisar haryana INDIA with service order no WXIN[protected] on dt- 08/08/2016 after standing 2 hours in a queue and now even after passing 19 days the position is still same . They said that parts are not provided by company we cant do anything . Very bad response very bad company/ service centre. They said that you may wait one month more if company not...

While delivered me product.. Receive damage product... From mi store
Product... Xiaomi redmi not 3 gold colour
Order id.. [protected]
Product serial number..570b691f.
While delivered me that product.. Was damaged..
Abouti many time requested to customer care by contact also email
But still no anyone solution.
My contact number..[protected]
My.. Email... [protected]@gmail.combr...

I m facing problem with my phone..it disturbing me a lot..it's back key, home key and select key is not working..also touch just above the navigation keys is not working. I can not type message and moreover I can't calls to new numbers..I can call only to the numbers which are added to my contact list..I can't type text messages as well as WhatsApp messages..because touch is not working from below..please resolve my issue ASAP. Thanx...

This is kishan agrawal, i had sent my mobile for repairing on 28 july by pickmi service and they told that it will maximum take 10-12 days to repair and return my phone, but now today i have not received my phone. They are just asking to wait, my request number is[protected]. Whenever i called they asked only to wait, i am getting so irritated that they dont listen the problem of customer. Please help me to get my mobile back or provide new...

Hi there ...I have a complaint about your service center in chandighar sec. 22...i bought a redmi 2 prime last year ...i faced many minor problems since I bought it..but last month my phone totally stopped working and when i go to your service center they told me that they will recover it in 10 days...and now it exceeded one month but still they are saying me that it will take 1 more month to recover it...I don't know why they are taking...

Respected sir I am taking pickmi service for redmi note 3
they sent me mail regarding payment I am also paid reparing amount Rs.4014/- on 12th Aug from that date no response from mi customer care staff they only tell me if handset reparing under process, and customer call not connected many time dial please, I am also sent mail regarding same but same time replay is same please tell me how much time to receive my mobile in good conditionbr...

Service centre people are saying that my phone will be replaced but i
m not getting my phone back from them they make fake commitments every
time...

my frustrustration level is over now...i cant wait..done more than 25
mails...more than 80 calls ...they raised more than 20 escalations..
every time they give me a weeks time...
i beg
return that phone else make a refund, or give me a...

I have submitted my xiaomi redmi2 prime, 16 gb to ‘hcl a vadodara (gujarat) mi authorized service center’. the problem is ‘rear and front camera are not working’ the issue is generic & manufacturing defect it happens even by using the phone normally (not by any accident or ruf[censored]se) and almost with all phones of this modal since i have seen large numbers of same complaints walk-in during my visit as well as large number of same complaints...

I am tired of chasing
1 service center
2 online chat support
3 email support

And conclusion is your service is [censored] everybody is blaming each other
and anyone is not able to help me .

My phone is in service center from many months,
I have loosed many months warranty because of you and as well as lots of hours in chatting so better to give new phone instead of giving another...

I am Having the MI4 LTE mobile handset. with IMEI No. [protected] purchase date is : 28-July-2015 Invoice No : S0192C/15-16/100865.

After factory reset, the mobile phone asking “ This device is associated with existing MI Account (162****531)Sign in to this device.” however I never registered this device with any cloud account .
I have try all these things which is showing over Google and customer care. I am...

The hot line number[protected] is always busy, could not connect easily, I had connected once then an executive put me on hold for 15mins after discussion and call automatic dropped after some time. It happens twice today. lastly I started online chat help. The chat person also did not responded for some mins and disconnected automatically after some time of wait. They said they are chatting 3 persons at a time, ok but why you disconnected...

I brought mi mad on 18 th august .it's touch pad is not working properly from the beginning. I let them know about this thing . They ask me to visit service centre .After flashing the ROM it has problem also. So I get the job sheet .Then I call to customer care toll free no.[protected] which I got chance to talk after trying of 50 times to call which is also worst experience I have in my life time. They said to me I will notified within 48...