Xiaomi India Complaints & Reviews

Dear xiaomi I have to say u have bad service centres
I went to have my headphone jack repaired at 4 and till 5.30 they did not attend to my problems
Further the service centre downgraded my phone to 7.5 when my phone was already properly running the 8.0 version
The service centre did not care about my problems
If I am not provided a proper solution I will take rhis matter to the court
Further I am talking...

I have purchased mi note 3. a month ago. i got defective piece of phone and it has hanging problem. so i decided to replace it. after receiving another piece of phone i got to know this phone is defective in body part. it it damaged piece, so i complain back in mi support. after submitting my complaint i didnt get any call or message regarding my damage phone. and i tried to call more then enough time. but i am not getting any response from...

R/sir, i submitted my xiaomi phone at service center on 18-6-16 at karnal. Further i had so many visit to the center but output of the same not in progress till date, i have spent my precious time for my phone repair but they are used to speak lie all time. My phone is in warranty period but now it is going to expire and it is not my fault. Now i am facing lot of difficulties as i have no phone in my hand, it is also shameful that for a period...

Mi protect - not value for money, bizare terms and conditions and customer feels cheated. I bought a redmi note 3 april this year and paid for mi protect. I believed my handset is covered from accidental damage for 1 year. I got handset's screen damaged and when i called up customer care to get it fixed, they refused to take this request as its been more than 48 hrs screen got damaged. They cited the terms and conditions document. Should...

No response from xiomi team.. I was told phone will be picket in 2 days..& a replacement will be sent soon..

Now after 5 days of the complaint.. No response to mails or calls...

I want to have full refund if there is no replacement early.
Request others to be carefull when handling with xiomi products.

Below is mail i received 12 days back.. Later no response :

Recently you...

I have purchased Redmi1S mobile phone last year. It has worked very fine but now one problem has arised i.e battery is getting discharged at a very fast rate within one to two year without any usage after 100% charging. I have used the same battery in another mobile set of same model. There the battery is not getting discharged at fast rate as it happened in my mobile phone. Hence in this connection i request you to please suggest the remedial...

This mail is to highlight gross negligence at the part of the xiaomi customer care team. I bought a redmi note 3 that was delivered to me on 10th july 2016. Since the phone was a birthday gift for my dad (Which was on 17th), and i keep ordering gadgets from xiaomi (This is my 10th after mi 4i, mi5, mi pad, 1 redmi note 3, some battery banks and headphones), i did not open the packaging then and there. When we opened the packaging after 7...

I have purchased a mi 4 handset (Xiaomi product) online on 7 - february -2016 from flipkart.com, this phone working fine till 25-june 2016 then suddenly its turned off so i submitted my phone to their authorized service center based on lazpat nagar new delhi, however its more then 60 days and they are not be able to repair the hand set i have also called to the mi customer care center even they guys are not be able to telling me the current...

I have purchased mi4i mobile phone from amazon on 13th oct 2015. After 8 months, one day the phone got switched off and did not start again. The phone is in warranty and i have taken it to its service centre in ranchi on 9th june 2016.

The phone is with service centre from last 2.5 months and they have not fixed the issue yet. I have called them multiple times and even visited service centre but they are not providing any specific...

I have placed redmi 3s in mi store app on aug 17th., but it doesn't delivered even any notification message has not sent me. It happens twice to me. What can i do sir your delivery process is not in correct way...

I purchased a mi redmi 2 prime 4g phone in the name of naman agarwal, on feb 06, 2016 and as a result of the non-functioning of back camera it was sent for repair on 23.06.2016 and the expected return date was 04.08.2016. We have been to the service centre a number of times but to our disappointment your service team said that there were no spare parts available! I need the status of the phone. Within 24 hours and please reimburse my days...

Its an humble request to u guys please donot buy any product of xiaomi beacause each n every product having some defects, i had buyed redmi note 3 on 1st june and on 23 rd july i. E within 45 days its having problem i visted nearest service center they submitted my mobile and told me come after 25 days and daily they attend more than 250 customers i. E having problem so i[censored] want a mobile for 12000 thousand and u want to submit it within...

Dear sir/mam,

This is to inform that vide order no. [protected] i have purchase redmi note 3 handset from mi app on 13.05.2016 which was delivered to me on 18.05.16. After few days the phone started to hang which i thought might be normal due to bug on miui version. For resolving the same i updated the miui version to the latest update provided for the handset. Still the problem existed and it then started to reboot too...

I bought one emi redmi prime 2 mobile through flipkart od[protected] on 16.9.2015 and it's rear camera has stopped working. Also the mobile is hanging very frequently and it has become very difficult to work with it. However, i am managing somehow.

I am at lucknow and with lot of difficulty i was able to locate the mi service centre. It took me months. I have never expected such service from mi.

However,...

Hello,
i have a red mi 2 prime mobile phone i got problem of cant connect to camera and my phone was also stop charging. i submitted my phone at agrawal computer gorakhpur (UP) which is your company's authorised service centre on 30th june 2016. i did not get it repaired yet i called at your customer care he told me that xiaomi company call me within 1-2 days regarding my issue but they did not called, then i contact xiaomi via customer...

Complaint no.[protected]; i bought redmi note 3 from mi site and the phone became dead in 4 days... Yes just in 4 days. Since then i have been calling these guys and hear the same response, 'airtel number is busy'. Finally, i was able to reach them and they asked me to visit the service center to take a confirmation number from them. I had to waste rs 259/- to visit the service center and take the service order number from them, they also...

I purchased through mi site account no. [protected] on very first day on 09/08/2016, redmi 3s prime, delivered on 14/08/2016, immediately after inserting sim, it automatically showed pattern lock. Till the first minute i am trying to solve my problem, but nobody take care, after several complaints on[protected], no reply received, ultimately to whom i gifted this phone, called back from abohar (Punjab) to kurukshetra (Haryana), and visited...

Its been 30 days i have given my mi pad in care centre and still i have not received it and on 30 th day of my submission of tab i got a msg that mi will deliver my tab but you did not and your customer care service is very bad
i have called customer service at least 10 times they only assured me but never did anything
my tab job no isWXIN[protected]
it is in care centre indira nagar bangalore 560038
please...

Already 48 days passed but not got my phone which was given for repairing in warranty period from bhubaneswar service center.. On 2nd july i gave the phone which has display problem in bhubaneswar service center. Then i called many a times after 20 days but phone was not picked up an 10 days before when i phoned they told that they even do not know when i will get my phone. My jobheet no is js[protected], please help me to get my phone at...

Service order number; hhin[protected]
I purchase mi power bank online through mi store and received it on 2nd august 2016 but it was not working so i went to mi service center on 8th august they submitted my power bank and now they are saying me it will take 1 month to be replaced if i purchase new one then i get the product in 3 or 4 days but at the time of replacement they are asking time for one month so pathetic. I'm regret to...