Xiaomi India Complaints & Reviews

Service order number; hhin[protected]
I purchase mi power bank online through mi store and received it on 2nd august 2016 but it was not working so i went to mi service center on 8th august they submitted my power bank and now they are saying me it will take 1 month to be replaced if i purchase new one then i get the product in 3 or 4 days but at the time of replacement they are asking time for one month so pathetic. I'm regret to...

Sir... Mene apna mi-4 phone repair karwane ke liye company ke service centre pe 1.5 months phle bheja tha... Jo ki abi warranty period me hai...1.5 months se na toh mi company phone ke regarding koi jawab de rhi hai or na hi service centre koi jawab de raha hai... Jab bi company ke service centre pe jate hai vaha se yeh jawab milta hai ki abi phone ke parts ni aaye hai......

My handset of xiaomi got burned during charing almost 4 month ago... Handset is in warranty period so i submitted it in the service centre and they told me that it replaced in one month... But still i didn't get any resolution of my problem they still telling me to wait but how much i have to wait?? They don't tell me... Infact the staff of service centre didn't have manners how to talk with the customer......

My name is wasim.. I submitted my phone redmi 2p on 1st of june to ccom telecommunications pvt ltd. There is a camera problem in my phone so they said we should have to change the mother board.. And they gave me 15 days time for my phone repair.. Today is 80th day and they don't have any update.. I register my complaint on mi also. My tkt no:1970868
And incident num:[protected] they have only one answer that "plz sir be...

I purchasex mi max on 5/8 and its having wifi, motherbosrd, battery problem. Till satw no replacement. Every time false promise. Still qaiting. Plz suggest what to do. Can i go to police station or consumer cell. Guide me.

I also launch complain on 6/8 still no action taken or any bothered they are. Please help me.


So many time i called them, emailed them chat with them but no result...

Very poor (Xiaomi) company - service are very poor - this is chinese company, please do not purchased any xiaomi handset. After purchasing nobody help you in service. Use & throw materials. Please avoid the xiaomi handset. I have given my handset for 5 min job, but after 45 days they are doing nothing. Part is not available l in india.

They are not giving any satisfactory answer......

I have purchased mi5 from mi site along with mi protect plan. When my phone was fallen down, i have called one assist to raise the claim and they have told me that my protect plan is inactive and they can't raise the claim. Suggested me to reach out to mi to activate it. When i called mi, they told they can't activate it and i can only get out of warranty support. After some struggle, i found out that oneassist has created four relation ship...

I have ordered Redmi MI note 3 32 GB from MI official website and it got delivered on 3rd August 2016. Now, today (19th August 2016), it suddenly stopped and there is no display.
When I have discussed with customer care, they are saying that its a 10 days replacement policy & I am not eligible for a replacement.
My question would be delivery of a faulty product is also as a part of their policy? I phone cant survive even 15...

Dear sir,
I regret to inform you that, i am totally disappointed with your above product, since starting which giving problems like automatically switched off several times in a day. Then i went to your powai service center mumbai maharashtra two three times, and they updated the software then it started working, hardly 10 – 15 days. Again same problem faced and totally phone is dead.
Again i went to your service center at...

I have ordered a redmi note 3 32 gb gray mobile phone and i received it on 13 august 2016. I received a defective product so o same day approx 4 pm i mailed to xiaomi india service mail and i received a incident:[protected] no in revert mail. From 14th august 2106 every day i called to customer care and asked about my complain response every time they said same thing "sir i putted your complain o higher priority and you received a call...

I had purchased Redmi Note 3 32GB on 3/8/2016. It got heated while charging and now its touch had stopped working properly. On complaining to the service center, they simply said that the touch is unbalanced, so the handset is out of warranty now and we need to contact the merchant from whom the product was purchased.

Not even a month has passed and the handset has stopped responding, so we request you to please replace our...

I have given my XIAOMI phone in service center of Visakhapatnam about a moth ago and he did not returned my phone yet.
They call me 3 times i went to service center 3 times and every time they give me a new date this is happening from a month and one time they use some rude language when i called them to ask about my phone.
they directly told that they will not give me phone....

Dear sir,
My inq no-[protected]
I have used your mi serice i. e pickmi service so that i could repair my phone (mi5) which was affected by bug, i have submitted my phone on 16th of july but still i haven't received any information regarding my device.

Bug report in mi5 device (locked radio band to usa)
Http://en.miui.com/thread[protected].html

I know very well that xiaomi people don't care...

I gave my mobile redmi note 3 to service centre last from 20 days but they are telling that we are not having mistake part of mobile .when the part is available then we will repair and the part is not available from last 20 days and they are telling the part can be available in any time period it will take 2 or 1 month . they are not telling fixed date...

I purchased redmi note prime 16g white on 26th july 2016 & its a defective piece output speakers are not working so i filed a complaint to mi customer to replace my device on 8th aug. They responded back on 11th aug and scheduled a pickup on 13th aug. From then i don't have any status of my old product and the status of my replacement process. I repeatedly calling the mi customer care but they also have no idea about the status. I don't know...

Network assistant fault. Its more than one month, customer care center of daryaganj branch, new delhi always replied me please wait for 2 or 3 days. Whether u have any responsibility towards your customer or not. I think not. I will never recommend to anyone to purchase any handset of xiaomi because service is very poor or disgusting....

I purchase
Redmi note prime 16g white on 1st august 2016 & its works properly upto 11 august @ 7 pm afterwards its not getting on so i complaint to mi customer to replace my order complaint on 12 aug but no one call to me still 16 aug
17 aug 12.30 pm call from customer care your replacement requested has been cancelled sir, so what can i do sir
Name : sandeep v
Number : [protected]
Email : [protected]@gmail.combr...

Charging port of my phone stopped working,
Service center guy says xiaomi not providing parts from june so we can not repair your phone.

Xiaomi india not responding about of my e-mails.
When i mailed to xiaomi consumer support the y said we will try to resolve your query as early as possible. I waiting from more than 1 weeks, and now they stooped giving resonance....

I have bought mi-in the earphone from mi.com. i received within 3 days.
But after 3 months volume become very low.

I go to service center in vikasmarg, delhi for replacement.

They told that they not having any accessories for replacement right now. it will replace after 2 months.

2 months for what? for replacing earphones, i mean what kind of astrophysics they will do.
They dont have...

My job sheet no. Js[protected] serial no is [protected] i give the mi band for replacement 2 month age but the band is not replace yet and nagpur mi service centre not giving the answer when my band is replaced so please as soon as solve my problem...