Xiaomi India Complaints & Reviews

I was purchasing mi note 3 in april 2016 and my charger is faulted after 1 month i was submit my charger at 2 june 2016 in service centre (Aligarh) and now this is the 11 september 2016 my charger is not replaced, before 1 month i m complaining this issue to the customer care they are said all the time that your complaint resolve in 1 or 2 days, now i m very upset with mi service it is the worst service that i have experienced in may life....

Writing this seeing your team as the only ray of hope for my grievance.

I had purchased a redmi note 3 phone from mi.Com and got it delivered on 27th july 2016. The phone had heating issues for which i asked for a replacement within 24 hours.
The phone was collected on 29 july 2016.
From that day, every time i call xiaomi, i am said the replacement is under progress and i would be given an update within 24 hours....

It's too much disgusting.. As i submitted my faulty adapter at
parkstreet, kolkata, India service centre. Expected delivery date was 14th july. today is 10th august. i haven't got a call yet.
I have submitted the faulty adapter on 2nd july. The customer care no. in the job sheet is left blank. No one is receiving the call n service centre. This disgraceful after sell service of xiaomi was everyone tal ing about .I called the...

Sir i give redmi 2 prime phone kanpur mi service center on 7 june 2016 for camera repairing problem but till today he will not repair sir i am very disappointed service please consider my problem
Ashutosh trivedi
[protected] jobsheet no js[protected]
Xiaomi exclusive - kanpur
Plot no 301-302 express road kanpur...

In continuation to my regardless efforts to replace defected mi note-3 mobile. I am requesting you to please make replacement through delivery boy from my address as i am unable to approach indore service center.
I have requested several times through customer care[protected] they always said that you will receive a call from us and then delivery boy will collect the product. But till today i haven't received any call from you.br...

My mi4 phone screen had some touchpad issue & sensor issue, it was not physically damaged. So on[protected], i took it to an authorised xiaomi service center in ghatkopar (W), mumbai as it was in warranty & near to residence.

Firstly they said that, i have to submit my phone for 2-3 days so that they can figure out what really is the problem with the device. I submitted the phone and got a receipt.

I went on...

Pathetic after sales service. Somebody should tell their india heads that their valuable customers are roaming like headless chicken. No professionalism, no service level agreement, no commitment. They don't have parts to repair phones. Xiaomi only knows to sell phones by creating hype. Soon they will receive legal notice. I am also going to sue them. I want my phone replaced n my contact email is [protected]@gmail.Com...

Very bad choice i have made trusting mi fone i want a replacement phone working so bad its just 10 days i have brought tge fone n its working have been so down so plese do it as early as possible or else i have no option will publish dd defects on fb n youtube i hope u look after dis as early as posible
N i[censored] put a deaf ears to my complain i m not responsible for further action i tuk in fb n other social sites...

Dear sir,
In continuation to my regardless efforts to replace defected power bank i am requesting you to please make replacement through delivery boy from my address as i am unable to approach ujjain service center.
I have requested several times through customer care[protected] they always said that you will receive a call from us and then delivery boy will collect the product. But till today i haven't received any call...

Firstly i will complaint about your service centre in chandigarh sector 22, on tuesday it was closed till 12 noon, customers were waiting, thats ridiculous, nd now i bought mi note 3 (32 gb) online from snapdeal on 27th july 2016 and today is 9th august, my mobile is hanging too much from yesterday, when i open my gallery or any other app it hangs and then automaticallu it restarts, in every 5 minutes it hangs and restarts, yesterday it vibrated...

I have purchased a xiaomi note 3 handset from mi online store. Just after 12 days from purchase, the phone started showing sim card removed error. The handset was submitted to an authorized service center of my city, and the service center told me that the main board need to replace and it will take more than 10 days. Now, after 13 days left and service center is saying that mi parts are not available so they can't say anything....

I brought mi max on 5th aug and the wifi doesn't seem to be working. The company is not responding to the issue. I am not able to contact them as the line seems always busy. They say that the replacement can be done only within 10 days of purchase. They gave me a defective product. Please help me in this matter. Contact no:[protected] address:opposite to gims, gulbarga, karnataka...

I want to visit in service of MI but all numbers of Delhi & NCR are not contactable, suggest me correct contact no. with complete address so I can visit there ....

Dear sir,
My job sheet no[protected].

Mail provided to me that i will get the new replacement soon.
But till now i do not get any progress from mi service.

Already 4 month back i handover my mobile.

So please let us know. When i receive my mobile.

Regarding this i have contact several time, but not receive any think.

Refer complain id.[protected]...

Mi band defective no service since 60 days
Aditya dugar: replace[protected] with no of days since complaint?...

I hereby declare my unhappiness about the unprofessionalism shown by mi. I ordered a redmi note prime 16 gb in white colour on 19th july 2016 (Order id: [protected]), my servant received it on 20th july 2016 and i have checked it in the night the box was in laminated packing but box seal was broken. So i have called at xiaomi customer care number within 24 hours to mr. Ajay, according to mr. Ajay i have send e-mail at service.[protected]@xiaomi.Com...

Dear Sir,
Serviec Order-WXIN[protected]
your service is very poor. i have submitted my mobile in your service centre but his guy's told me your mobile is repaired time is 2 month's is very long pried and not provide any phone in absence my mobile how it is possible.
Invioice No.-wfld[protected] and
create date[protected], service centre -Janakpuri New Delhi
Serviec Order-WXIN[protected]
br...

[incident:[protected]]

I had purchased the redmi note-3 from mi.Com by paying online which is delivered to me on 1-aug and when started using it i found out it has incoming audio/sound problem or mic problem as i am unable to hear any incoming voice clearly during calls.

The phone also failed the test guided by customer care executive and then raised the complaint for replacement on 2-aug.

It...

I bought a redmi 2 handset from amazon. I had some issues with dual sim, so i submitted my device at ccom telecommunications at thane, which is xiaomi's exclusive service centre. I was promised to get my phone back within 8-10 days, now its around 2 months and my phone is still not repaired. When i talked to the service centre executives, they said that the parts are unavailable, you'll have to wait, its already been around 2 months since...

I have purchased redmi note3 through mobiles shop on 16.06.2016.
On 21.07.2016 suddenly the mobile switched off and mi.Com is displayed, just after 4 days of purchase. The set is dead and is not at all working.
I have submitted my phone at service center but they are saying it's part isn't avilable now. I am facing this problem since last month. Otherwise i will complain to consumer court....