Xiaomi India Complaints & Reviews

On 23 july 2016, i purchased a mi max phones gold from your online store through mi for 14999/– order number[protected]. The phone lock was not open;only emergency calls. All way try phone not open; the company reject replacement
Ordered from
Tvs electronic limited
C/o dhl
4th floor, plot no 193-197&254258
137&248-249 jigani link road,
Bommasandra industrial area
Banglore-562106...

Hello sir, i have some problem in my phone. For which i visit to your service centre (Tonk road, jaipur). They said to me to wait for 1 month.. After one month they again said me to wait more due to unavailability of motherboard. This is not tolerable now. Plz pay attention to this matter otherwise i have to go to consumer court. Plz contact me as soon as possible. My contact number is [protected] (Rishabh dua)....

I won mi max in poster making which held on xiaomi india official website i am also having screenshot of the which pop up on website when i won the mi max phone i waited for 2-3 days but haven't received any call or email regarding the prize i checked there facebook page on which some other people who also won mi max they posted comments on xiaomi facebook that they won mi max and received there coupan codes to purchase mi max free of cost...

Team,
We have purchase redmi prime 2 mobile on oct 2015 but after two months we having facing same issue. We have already summit mobile to service center on date 4 aug 2016 jobsheet no (Wxin[protected] & agent tell due to mother board issue & this not available to part. We will update you within a months. We also raised complaint no.[protected]...

Dear
All..

I was a big fan of xiaomi.. I bought 3 phones from xiaomi as well was flipkart.
But company after sales service is soo poor that you wont imagine. I want replacement of my product.

Last day (Yesterday) my phone got switched off. I thought that it needs charge i turned it on and saw that battery is in 65%. But the touch is not working.
I visited local service center, and told them...

The phone came to me in damaged condition when contacted customer care they said it's liquid damage so not in warranty even after me receiving it in damaged condition. I till date have not seen the phone on even once and the phone has been bought 4 months. So as 12 k has already gone down the drain they told me to pay rs 4050 for the repair and courier so i agreed. They shipped the phone back after 2 months. The courier guys over phone informed...

Dear,

Refer-incident:[protected]
I am writing this for resolution of my mi-4i which is still under warranty but unfortunately from more than 2 months hold by mi service center (Hcl) people at shop no.2, parshvanath arcadia, plot no. 739/1, mg road, sector-14, gurgaon, haryana-122001. On date :[protected]
I am waiting for solution & etr but no one is bother to answer me. I made several calls to customer care...

Dear Sir,

Complain given on JUNE 13 till date problem yet to solve.Plz tell me how many days it will take.its already one and half months old case.MI service station not given my phone yet.they said it will take another one month..plz tell how people live without mob phone for more than two months......

I had submitted my redmi 2 prime mobile phone (under warranty period) at the guwahati service center called the 'netsol associates' after it suddenly turned off, stopped responding totally and had stopped charging too. the jobsheet number is js[protected] and the phone was deposited by customer name 'love joshi'. the date of submission of phone was 22.07.16 and the expected date of return on the service jobsheet is mentioned as 2.08.16. but...

Sir
My name is geetika and I buy an Mi4i Xiaomi from snapdeal but in the month of June it showing charging problem when I want to service Center of MI in shimla they tell me that they called up any soft wear which is required for repair of my phone charging problem but till date I don't get any response from them. When i go to service center they always mislead kindly look in to the matter so I can...

I want to highlight two possible issues persists with MI(Xiaomi) Products/Service.

Bought new mobile recently on 1st Jun 2016 and hardly used for a month, it started showing signs of hardware issues. Phone would reboot continuously.

I was frustrated that new phone is having issues, then approached Local Service Centre on 14th July and they have informed me that phone will needs to be checked and faulty part replaced,...

I brought redmi note 3 phone from flip cart after 15 days phone start to heat and battery drains within 3-5 hours. i contact mi care they advice me to take phone to nearest service center in my case i. e. siliguri (west bengal)
My delivery date given on job sheet is 06 august 2016 now they are saying i have to wait for 15 days what kind of service is this. xiaomi is taking more than 30 days to repair 15 days used phone. never trust...

I given my phone in service center before half and a month ago and they told me to take your phone in fifteen days, without giving me an extension phone its so long i did'nt get my phone, and when i call on their official phone no it beeps and cuts itself, i m going to customer care again and again they are saying you will come after 5 days 10 days i m getting tired of these things...

Hi team,
I am facing problem with my redmi 2 prime. Currently camera is not working, when i went to service centre they denied service. I was told that they donot have spare part and i would take 1 month or more to repair it.

Please use my email adress for further communication.
aditya.[protected]@hotmail.com
+91 [protected]...

I am not getting my mobile back from Gwalior service center after the date too. they are only making story and even they don't talk in polite way....

Sir i have purchased mi5 phone from your website mi.com.The phone started giving problems from the very first date.Firstly phone was heating too much, then after few days phone it rebooted by itself a many times.i told the customer service of mi about the heating issues on the very next day they told to update the phone.first of all the update was of 1.5 gb and it was not getting updated on a normal connection, i have to update via 4G net.After...

Date :- 06-august-2016

My order no [protected] mi4 16 gb white your warranty 1 year
service centre not accepting and saying that it is refurishned phone so its warranty is of 6 months and the paytm saller is saying that its warranty is of 1 year and when we go to the service centre of bapunagar (Ahmedabad) they have not given the rigneble answer plz kindly help me.
my contact no [protected]...

Hello sir/mam,
I have purchased a redmii 2 phone 06 sep 2015 from online shop store. First of all your phone processing is a very very slow. And major problem of all remii handsets is a heating problems. My handset is a running condition but such a time already off. I have attached a charging adaptor but no response. So in these days my phone has been dead condition. I have a complain for customer service center but your service and...

I have purchased redmi note3 through mi store on on-line on 16.07.2016.
On 21.07.2016 suddenly the mobile switched off and mi.Com is displayed, just after 4 days of purchase. The set is dead and is not at all working.
I have given complaint immediately and your person mr. Yash sent email and gave the address and asked to wait for pickup by courier..
Daily i am giving call to[protected] three times right from 21.07.2016...

My mobile got damaged and was submitted to Heeranandani gardens, Powai Xiaomi service center on July 5th .

Initially I was promised that I'll get it back in 20 days. When I enquired after 20 days/25 days and even now I'm told the same thing that the parts has not arrived.

I also contacted your customer support and spoke with Anurag, Sunil & Diniesh and registered a complaint. I was given a commitment of getting...