Xiaomi India Complaints & Reviews

मैने रेडमी नोट 3, 16 GB, 27 April को खरीदा था कुछ दिन बैटरी ठीक चली लेकिन अब रात को 11बजे 100 ℅चार्ज कर के सभी एप्स आँफ करके रखता हूँ फिर भी सुबह 7बजे देखता हू तो बैटरी 20 से 25 %तक कम हो जाती है...

Dear team.
I have buyed a redmi note prime mobile it was faced with charging problem when i submit in your customer care at himayatnagar hyderabad-500029
They replied to change mother board taken 30days to change mother board. And from the day mobile they return there is problem with camara then i went back. They replied problem with mother board its has happening about 3 weaks they rejister end complaint problem has not at...

Hii,

i have an service issue regarding your service at service center in kanpur-uttar pradesh -208001(plot no. 301-302, EXPRESS ROAD).Which the detail is given below,

name -Rishabh gupta

jobsheet no.-JS[protected]

Date created-23-jun-2016

contact no.-[protected]

model no-mi4i-339-16gb dual sim

problem is handset is dead and speaker slow.br...

I buy mi4i mobile in october 2015 and it has only completed 6 months and my camera is not working and when i go to service center they said mother board is not working. It has been almost 1.5 month my mobile is submitted for repair but they still does not repair my mobile. After that they told they are giving replacement on behalf of my mobile but not provide replacement yet. They have to give replacement still taking time. 15 days completed...

Dear Sir,
I have placed a order for a power bank of mi 20800 mAh through net. It was delivered today, but the equipment is not working while charging. Either the power bank nor the mobile is charged. perhaps the port may not working in right way. My shipping id is [protected]. I am not able to charge my mobile at all.

Kindly replace the same as early as possible

BARIN ROY
[protected]...

I have submitted my Mi4i phone for repair on 11-June, 2016. There was issue with Rear Camera. Till the date, I am receiving very vague responses and falsified date commitments. Call centre call doesn't get connected, nor service station responds. I am attaching the receipt herein....

I buy new mobile redmi note 3 in 12699 by cod mode but then i open mobile its defective peace then i complaint in company after some time of delivery but they say me every day wait for 24 hour but today is 10 days gone they not given me any responce my mobile number is [protected] i am calling in company every day but they speak same wording they not change my mobile and not given me payment back...

Purchased new red mi prime from Flipkart.12th day phone display starts creating problem.twice taken to service centre. Display of phone needs to be changed.
Delivery time.only 2 months.
What a joke.had to buy a new phone .
Xiaomi, r u listening
What a shoddy and poorest service .
Dr Amit Gupta
[protected]...

Today on 3-8-2015 at about 6 pm when i am checking the setting of my redmi 2 prime all on a sudden my phone start not responding. not even swipe up the lock screen instead it began to talk the status of phone in english. my phone was buy online in the month of oct., 2015 which reachat our residence on[protected]

Kindly let me know what to do. please at least inform me about the service centre of your company at kolkata.br...

I had purchased your redmi note3 gold 32gb on invoice date 25-may-2016. my charger is not working, that make a lot of noise while charging. when i go to mi store on new delhi. they simply denied by saying i have to wait atleast 1 month for just replacement of charge and no gaurrantee after one month also. and my phone also not connected with net they simply say that had charge around 180 rupees for this problem. my phone and accessories is...

My mi4i phone damage on 1st august 2016 and i complaint to oneassist.In customer care and they give me service request number and when i click on my membership/claims after login in oneassist.In... And my service request didn't show at alll and i m telling this problem again and again but they said send us a screen shot of page i send it to [protected]@oneassist.In what they told and i didn't get reply from company at all and again i call...

I had ordered a Bluetooth speaker (gold) in on June 2, 2016. No option for cash-on-delivery was provided to me, and I had to pay through netbanking, which I did through ICIC Bank. The order no was # [protected].
On June 9, I got a message stating that the product had been delivered to me from MI India.
I immediately send a message to the team stating that no product was received by me.
Within two days, the customer...

It is very much surprise for me like MI brand phone was blasted when phone in during charging time.i attached here some images what is the condition after that Blast. so i urge all of customer please avoid to purchase to subjected phone.and i visited since before last month everyday discuss this matter with local service provider but same replayed by them like we will call you & we will waiting for the approval .it is very rubbish service...

I bought a redmi 2 prime in dec'15 and it is not a year and i am facing different kind of hardware issue and have to deal with arrogant and rude cuatomer service staff at your service center making lame excuses. My phone display was ruined withing 3month o[censored]se and was having blind spot which was repaired by your service center at gopalpura jaipur. Now again there are issue encountered like auto switch off and system crash problem. When diagnosed...

As per xiaomi customer service information for picmi service i paid for the said amount on 24'th of july and registered my pick up date on 25'th of july at 12:00 pm. But today is 3"rd august still no pickup man has come to pick my parcell. But till date every day they send me messages of pick but no one comes to take it. Tried to contact them but there was no response.

Very poor service. Please look after the matter very quickly....

Hi, had bought a mi note 3 which when delivered did not even switch on. When i informed customer care they said u will have to send it to our main branch for repair. After they received my product they informed tht i need to pay 4500 for the damage which i had not done. I have till date not been able to see even the home screen in my phone once forget damaging it. The courier charges were included in this amount. When the guy came for delivery...

Sir/mam, i am using redmi note 3 for past 2 months but suddenly i have noticed that my phone's turning off every day for 5-6 times without any reason, everything is working fine, i have not installed any heavy app. Out of 3gb ram, 1.4 gb ram is free. There is no issue regarding ram or battery. Please let me know what is the exact issue and its solution, as quickly as possible. Is this issue related to bug or is it a software issue, whatever...

Job sheet no.[protected]
Date created 09/06/2016
Expected date 24/06/2016
Dear sir,
I under warrenty period earphone june 9 deposited on bhopal xiaomi service center. Service center from its 30 to 40 days 50 to 53 days the time but have now but i have not received any information about the product....

I have purchased a mobile from this company i.e Redmi Note 3.
it ran only 14 days and got off permanently, when i went to the MI store
they said that it has hardware problem and it will take one month to resolve.
All i have to say that i[censored] dnt have such a good service that u can't resolve the customer problem then why did u bring it into the market....

I have submitted my earphone on 3rd of june 2016 but it is still not repaired after 2 months. company guys sent me sms about delay in repair it will take some days due to some problems.
Every time they sent a mail with a new personal assistant and delay with some disgusting reasons.Also Till this date (i.e.3 june 2016) i am listening to the same excuse and never gives me any fixed date on which i can pick up my earphones....