Xiaomi India Complaints & Reviews

I have submitted my earphone on 3rd of june 2016 but it is still not repaired after 2 months. company guys sent me sms about delay in repair it will take some days due to some problems.
Every time they sent a mail with a new personal assistant and delay with some disgusting reasons.Also Till this date (i.e.3 june 2016) i am listening to the same excuse and never gives me any fixed date on which i can pick up my earphones....

I have orderded mi 5 flagship mobile of xiaomi. On the very first day i get a problem with weak signals of wifi. I ignore that may be their is some problem with my wifi connect at home. Then i used it at my work place then i face same problem of weak wifi strength... Even if i stand around the wifi router also its signal bars are 2.. So i face a realy bad experience for the wifi signal strength. Two of my friend also bought the same phone...

Jobsheet :- js[protected]
Deposit on :- 6th june 2016
Excepted date :- 21th june 2016
Service center :- model town ludhiana
There is bad service from xiaomi. I don not recieved my phone until. Please parts of my phone delievered to customer care. I except that u will give response soon. I have much need of my phone. I have not another phone. Please delievered my phone soon.

Thank you?...

Hi I had a problem with mi4i phone at its charger point and i referred at madhapur serevice centers.
The service center guys reported that spares are not available right now and requires at least 7 days of time to resolve this issue but in the bill they did not mention the completion date .now it's almost 3 months till now no progress in the work load. Neither they are giving the device and amount nor doing the repair.
Repeatedly...

My product was defective with display problem, my handset was in warranty period.i have submitted my phone to nearest fedex service on 15th of july and my phone was received by company on 18th of july.The company claimed that my phone will be received back after 7-10 days, but the company did not replied yet about the status and dose not send my phone back.i have also called to company service center but they are refusing to give any info...

I wonder how a company can have such a bad customer service. My mi phone stopped working during warranty period. The service centre at bengalore employees are most useless & ill mannered. Every day giving some or other reason for not accepting the phone for repair, such as today concerned person is not there, today there is internal audit etc etc. They are also saying to the extent that you lodge complaint where ever you want but we will...

I have submitted my mi4i mobile phone with moradabad service center for signal problem and my job sheet number was JS[protected]june 2016) and service center says that it will be returned it 3-4 days but since than every time I call they says that spares not available as company not supplying them.


I called your customer care number on monday (18/7/2106) and they replied that somebody from company will call back...

I am using mi4i device from one year.. I feel happy to say its a good device, but from last 3, 4 days google play services has been stopped on my phone, and i if open any service app, they are not responding and asking to contact with manufacturer.. During my use other apps, a notification bar is repeatedly appearing on screen and i am getting irritated of that... What should i do, do i need to update my version or do i need to erase all...

On 21 july 2016, i purchased a mi capsule earphones white from your online store through mi app for 999/– order number [protected]. And was damaged (Worthless).

There is no update from his side, whats going on. Its been 7 days while i send the product through the courier in his pune store.

Tvs electronic limited
C/o dhl
4th floor, plot no 193-197&254258
137&248-249 jigani link road,...

Hi,

On next sunday around 2 month will get completed for my mi 4i 16 gb in mi gurgaon service centre. I am not getting any response from them. My phone was ok only there was heating problem when i submitted my phone. Then after a week i was informed by service center people that motherboard of phone is failed and phone will not start. Thank god it was in warranty period, but people in mi are waiting for expiry of my phone...

Seriously worst and pathetic market strategy played by xiaomi india. I have submitted my phone mi4i on 23 of june 2016 but it is still not repaired after 1.5 months service center guys sent me sms about delay in repair it will again take more than 25-30 days due to lack of parts, if you guys do not have parts to repair the defective phone. Now i am plannibg to visit consumer court....

This is manoj from delhi, i purchased xiomi mi4 mobile from flipkart last year in october month. Actually in last month end "june" i have seen a symbol of headphone on my mobile screen and due to which i was unable to talk directly and to hear a voice of a caller i have to put my mobile speaker on.'

I gone to xiomi service center with this complaint in naraina delhi. Their i have seen literaly a drastic customer service their...

On 14 th june 2016 i submitted my mi 4 i phone to their service centre in kolkata sec 5. After 45 days they returned me a mi4 i phone but imei nunber was different plus mi account is registered with a different person. Therefore all my data initially got synced to that acoount.
This is a pure case of fraud.
If by any how my data get lost ot that person who used to be the actualy owber of the phone comes from a criminal background...

Dear sir/mam,

I had purchased redmi note 3 gold 32g (bill attached for reference).

My mobile is dead just after a month o[censored]se.

I have given my mobile for service in noida service center refer complaint number (js[protected]), they have given a month of time but i want replacement for the same.

Please resolve my query and revert. (hoping for prominent reply from you)....

It is the first time that I have bough a MI phone, but probably shall never recommend someone the same.
It has only been 4 months that I have brought the phone and the screen has started detaching and above all the service center are not accepting this as a Manufacturing defect. They were stubborn on blaming me for the happening(that I must have thrown the phone in water)
And secondly people at service center are so aarogantbr...

Dear sirmam,

I have given my headphone for replacement in service center of mi at 1-7-2016 and they told me that i will be receiving my handfree within a week but till not i havent received my product. I am trying to call them but no one pics up the phone, i have called toll free number of mi india 10 times but i didnt received any resolution. Everytime i call them they tell me to wait and also tell me that i will be receiving...

Hi all,

I have purchased redmi note 3 mobile phone on may 04, 2016, hardly two month and suddenly phone stopped charging, i took the phone nearest to the authorized service center they told me its charging port issues we will solve and give you within one week. But today morning again we went to the service center again they are asking one week. So i am asking for replacement. But no reply from service center.

Now...

I have given my phone for repairing at the service centre in kolkata on 8th july 2016 at park street centre, kolkata and i was promised to the delivery date of 21/07/2016. After many telephonic calls and several emails i haven't got my handset till 01/08/2016. The handset is not repaired due to unavailability of spare part and also they are unable to tell the revised date also.

The service is really bad and highly dissatisfactory.br...

I have purchased a mi4-319 wcdma-16g-white mobile (serial no.[protected]) set on 12/07/2015 (inoice no. ka-blrs[protected] for rs.14, 999/-. the mobile set became non functional all on a sudden on 30.06.2016. on 01.07.2016, i went to mi4 service centre at f-2, first floor, above bamboo shoots restaurant, sector-18, noida. they examined the mobile set and expressed suspicion of it's mother board problem. as it was within warranty...

Bought mi band from mi. com and i got fault product. there is 10 days free replacement option available so i returned my product on 19th july. its 1st aug and still there is no repsonse from xiaomi regarding my replacement. they simple replay me to wait wait. their response is product is not reached warehouse (banglore) yet. i received new product in 2 days but even after 10 days my product is not reached banglore. is it true? fake details...