Xiaomi India Complaints & Reviews

I gave my phone to service centre more than a month ago in chnadigarh.
Their landline is not working so there is no way to contact them.In the past 50 days i ahve been to their office 6 time and everytime they say they donot have the parts and its not serviced.
They said yesterday they do not know when the parts will come and they suggested i goto to delhi and get it done.
in the month that they kept the phone with them...

Im kalyan suri and i have filed a claim for my mobile (redmi note 3) on 26 of may and my handset has been picked up on 28 of may. i had aslo cleared the access amout that has to be paid (370 rs) on june 12 and has been informed that i will get my hand set delivered by 29 of june. so its already 28 july now i didnt get my phone delivered. i had been informed that it would take 10-15 working days for the complete process as the spares are not...

Hello we have given our red mi note 3 for repair at qarmatek service centre in Ahmedabad .we have used the pick and drop service it's been 20 working days that our phone is under repair but still they are not telling the current status of my phone always saying please wait.it was just a one day old phone .it was just a motherboard thing to be fitted there as sim got strucked inside the sim slot and heating issue .customer service is worst...

My mi account locked. I had registered mobile number & mail id.
Password changing successfully but failed to login. Getting error too many sign in attempts. Try later. Visited near by service center they said this is not in our hand. Its user account we cant help you.
Tried after 24 hours. No one helping. My phone asking account verification. Currently my device in locked state...

I had purchased mi4i from official site of xiaomi in november, 2016.In june, i started facing big issues and when it continued longer, i took a visit to xiaomi service centre in kolkata at hazra. On 30th june, i gave them my phone to check for the first time and they said that it was motherboard issue. They took the phone from me saying that it would take a maximum of 20-25 days to repair it. Though it was a longer time, i agreed as because...

I have given my redmi2 for repairing as it's screen got damaged in an accident, it's been a month since i have given the set, still no update from your side. Is this the way to deal with customer? The service centre guy keep telling me 10 more days..10 more days, i dont knw how much more time will it take to get my mobile repaired, i am struggling from more than a month and this is height for irresponsibility. I have my own work which all...

Sir, with so much of excitement i brought my redmi note 3 phone on 16 may. I was so happy with the phone but unfortunately it feel down and my screen got broken then as i have taken the mi protect i called them registered my complaint on 24 may after formalties they took phone on 5 june and gave into service center but since then i keep on getting due dates and those are extended when the come. Sir mine is a very smaal problem of screen replacement...

I have purchased xiaomi Redmi Note 3 phone three months ago. now, phone has stuck up on headphones mode even after I plugged out my headphones. I went to service center in Rajkot but there they arrogantly told me that this problem does not cove up in warranty. Phone was never fallen down. it does not have any physical damage though they told me that it is physical damage and will not cover up in warranty....

This is to bring in your notice that we have sent our red mi note 3 through pick and drop service on 7th of july, 2016.

Its been 22 days that the phone is with service center and we are regularly calling and even mailing the concerned customer support but they have only one solution that is wait for some time.

The thing is that why we are not provided with some logical solution and even its not told to us that...

I purchase mi note 3 mobile on 11th may 2016, and within 20 days, it gave me problems (The changing and headset port were not working). So, i brought it to the mi service center (Shivajinagar, pune). They said that it was motherboard problem and within 25 days, you will able to get it back. I gave it on 11th june 2016. And still i didn't get it back. I had escalated this issue so many times with them but still there is no improvement. No...

The new mobile redmi note 3 was given to xiaomi under mi-protect insurance for liquid damage. The complaint was registered on 3rd june'16. The person from company collected it on 6th june'13.
I have paid for repair charges under insurance and even after almost 2 months, i have not received my phone. The company first said the date of arrival of phone to be 18th july'16. But now they are telling that the phone will be delivered in august....

Hlo my name is ankush. I brought redmi yu6000, ther was network problm in phone i submit it to jammu servic center. They crrate a job sheet and send phone delhi. But when i reciv my phone back it was dead. It was back withot replac ment 3 job sheets are been created till now. Itz ire thn 4 month. No action has taken. Last job sheet no is. N[protected] take some action plzz...

Xiaomi india — redmi prime note... Motherboard issue not solved after 65 days

Service centre address
Xiaomi exclusiv-agra
2/216 swadeshi bima, nagaragra-282002

Add a comment
Job sheet - js[protected] date 31.05.2016


I am not getting my phone from service centre agra. They are showing motherboard issue & telling me motherboard is not available at their service centre....

I have submitted my faulty phone (not taking updates) on 06/06/2016 in xiaomi exclusive-noida, sector 18 - noida (u. p) service center (jobsheet no : js[protected]; serial no: [protected]) and have no clue when i'll receive the repaired phone.

I am continuously chasing service center and call center but not getting any positive response. my complaint number is 1939988.

My frustration level is over now......

My frustration level is over now... I cant wait.. Done more than 5
Mails... More than 20 calls... They raised more than 10 escalations..
Every time they give me a weeks time...
I beg
Return that phone else make a refund, or give me a same phone..
I do'nt know where my phone is, used jst for 90 days and is in service
Center for 47days +infinite more days i think..
Please return it or please...

I am from ahmadabad gujarat and had travelled 15km twice to your service centre at swastik char rasta, ahmadabad and it is closed showing an audit is going on since long. What to do where to go? It's highly unprofessional. Please look into it thanks.

Thanks
Jafar vijapura...

My phone was not charging properly, the charging socket stopped working suddenly. When i went to the service centre they told the socket needs to be repaired and denied to repair under the warranty saying that warranty only includes software issues. Even though i got ready to pay him the service amount and he told me that the phone will be repaired within 15 days. After 15 days when i went back to bring my mobile, they denied and ask for...

I have purchase redmi note 3 online on 1st june 16, i have received handset on 3rd june handset worked properly only for next 22 days only, after that it's battery not getting charged, that instrument was not working, i have submitted handset to service center they told me that charging port is not working have to replace the same, after that after huge follow up on 22nd july 16, they have returned me handset and they have told me your handset...

I think mi has messed up its operations in india by providing such pathetic service. Every second complaint on this platform is same that service centres are accepting the phones and not retuning till months. All they have is a creepy crap to answer no matter where you contact them. Center staff is same the telephonic customer care guys are same and even the seniors in the company are same. I think mi should stop selling phones in india and...

Dear sir i had bought mi4 (white, 16gb) mobile from amazon on 4th october 2015 and my phone serial number is imei-[protected].
And amazon order number is[protected].
On 12th may 2016 i have submitted my phone on service, address：no.84, first floor, 27th a cross, 4th block, jayanagar, bangalore-560011, karnataka.
This is mi authorized service center.
And my phone problem is not getting switched on.br...