Xiaomi India Complaints & Reviews

Dear sir i had bought mi4 (white, 16gb) mobile from amazon on 4th october 2015 and my phone serial number is imei-[protected].
And amazon order number is[protected].
On 12th may 2016 i have submitted my phone on service, address：no.84, first floor, 27th a cross, 4th block, jayanagar, bangalore-560011, karnataka.
This is mi authorized service center.
And my phone problem is not getting switched on.br...

Date: 26/07/2016
Amit basak-[protected] (mob.)
My order no. s[protected]
Dear sir,
I have purchase 2mi 10400mah power banks on dt. 21/07/2016 against ref. no. s[protected]. i have received the materials on 26/07/2016. after i tested the materials i found one to be in proper order & another in faulty condition.
So, i would like to replace the faulty item with a new one. for your reference i have uploaded...

Hello this is sourav shivhare from morena m. P i bought a handset from flipkart after 3 months o[censored]se the handset got hang... I sent the handset to authorised service centre of xiomi in gwalior but the service centre is not giving back the handset... And they are not giving satisfactory replies... So i want my handset back as early as possible...
Thank you...

Job sheet -WXIN[protected] Dtd .04.07.2016
Question Reference #[protected]

I am not getting my phone from service centre Powai, Mumbai. They are showing motherboard issue & telling me motherboard is not available at their service centre.
Now 22 days gone and I am suffering a lot for this. Service centre staffs are not cooperatin. They never pick up the phone number and number always busy.They have no solution...

I bought a mi4i pink colour mobile phone from flipkart on October.After five months it battery started to burst and completely battery damaged.Then I went to kottayam service centre and give them to replace the battery.when I reach their after one month I saw that they didn't repaired it.I take my phone back from there and given to cochin mi india service centre . Now it become three months they didn't replace the battery till....

This is lakhmichand manuja mobile no [protected]/[protected]


(order id: [protected])

Xiaomi redmi note 3

This order is cancelled and still i had not received my refund

I want my refund quickly back to my standard chattered credit card bank account


(order id: [protected])

Xiaomi mi max

This order is cancelled and...

Display of my mi3 phone was broken and visited service centers in chandigarh & mohali. they said that it would take more than 2 months to get repaired so i get replaced the display combo from local market but it was not up to the mark. so i wanted to get replaced this inferior quality display with the original one from xiaomi service center.

Talked at mi customer support and they suggested to opt pickmi service to get repaired...

I am also tired of this (sir wait for 24 hrs we will call you back, trust us sir) i am also waiting n hearing the things which will never gonna be done, i never got the call back from them it's more than a 1 month now
I am planing to make a video against their service issues
O
Anyone who want to support this please mail me your video or text with what you want to say or what you think and if you guys got any ideas to...

When i go in service centre they say it will take around 30 days just to confirm when my mobile will be repaired, always gives excuse like parts are not available and all that . my complaint no is 2073276 and my handset is redmi 2, they sad they will call me and resolve my nproblem but they did not and didnt got any solutions from them my jobsheet no is wxin[protected]...

Dear team,
Submitted my xiaomi mi4i in service center with issue relating to side button and sensor rubber issue, there was no physical damage on 11/06/2016 wxin[protected]. but service is mentioning that they will callback, even calling on hotline no [protected], there is no update till now. worst customer service. need anyone helping on the issue

Need repaired mobile this month end...

I have submitted my mi 4i mobile handset on the mi lucknow service center on 13th june 2016. The device is having a minor problem, as it was not getting charged. It was promised to me that device would be serviced within 10 days. The promised service date was 27 june 2016.
All the time i call to the service center, they tell me that please wait till next week as they are running out of stock. I have been calling the service center...

Submitted date: 14/07/2016
Ervice center: jaipur - hcl
Contact person service center:- ganshyam singh

I submitted my mi4i mobile to service center jaipur-hcl for repair. front camera in not working properly. blurred screen when recording or taking photo.
When i submitted my phone to service center than mr. ghanshyam singh say your phone is ready within 10-15 day.
Today (25/07/2016) i call to service...

Dear sir/madam,

This is to inform you that i have procured one redminote 3 phone from flip kart on dated 28th jun 2016.
But the problem is that for for the 1st week i have used one bsnl sim and that works fine.
After i put another airtel sim i face the network problem with the handset.

For that i have called to flip kart for replacement but they denied as it completed 10 day’s.
For that...

Submitted my phone on 01/07/2016 for reexecutive said that it will take 15-20 days i will get a call from their end but its more than 23 days i havent received any call. i try atleast 10-15 times to call at service centre but either it is busy or they dont respond really frustatted by this. i cannot take a leave from office risking as i dont know whether my phone is ready or not they gave a bill on which there is no service sheet number but...

Cheap cmpany, misbehaving staff, stop fooling people xiaomi. We baught note 3. It went out ofservice with in a month. We gave it to service centre. They misbehaved with us. After 20 hours of repair it again went out of service. Your staff misbehaved with us, abused us and when we tried to call ur service centre they hung up the phn without listening to our problem...

I gave my mobile phone mi4i for repairing in the service center of bhopal on may 21 2016 the deadline written in terms and condition is 30 days its been now more than 2 months, they have not repaired it uptil now. They do not pick up the phone. When they are called. They dont give the proper response when we complain about our mobile. Each time they say come after a weak. I went in the office 6 times everytime they refuse to give the mobile....

I am sumitted my headsphone in service center on 19/05/2016. But they are not returned my headsphone at this time. They provide me 30 days time but they are not provide me at this time. My jobsheet number is hhin[protected],
Please help me...

Hi sir,

I have brought the a head set from mi.com on november 2015.
Order number: [protected].
It was not working properly so i have submitted it to marathalli service centre on 2nd of may.
It's been 3 months and i haven't got the response from them every time i call them they just say it is escalated sir we will get back to you but there will be no getting back.
The complaint or service request...

I bought a redmi note 3 32 gb variant on 24th april and within 45 days the motherboard needed replacement. I submitted the phone at hyderabad but had to take it take as i got transferred to pune. When i went to pune service centre they told me to close the call from hyderabad which should have been automatic. They took the phone after some discussion and promised to replace spare part within 25 days but 30 days have already gone past, no...

I have given my handset at Vadodara MI service center near Race Course Circle due to it was hanging and battery dropped to earlier they told me to collect it after 20 days according to them Mother-board need to change, the problem already occurred earlier a month ago that time they upadated software and problem was solved i had given it on 20th june 2016 when i went there on 13th july they informed me to come on next day after one day i went...