Xiaomi India Complaints & Reviews

Sir my redmi note 3 charger is not working as it is fluctuating so i submitted my adapter to kanpur service Centre at express road. I submitted him the charger at 30th may and the expected date of charger replacement provided was 8june but it's 20 July i haven't received my charger. I visited service center several times any even called him many times the only answer ireceive from that service center guy is that it will be replaced next week....

Hi,

I have submitted my xiaomi note 4g to gadgetwood for repairing (authorized service centre for xiaomi) on 15th june 2016.
They told me due to some part is not working fine, we need to replace the oart to make it working. i said ok, please change and repair my phone. they said we have ordered the part once we will get the part will repair your phone.
Its more than one month still they are repeating that xiaomi...

Dear sir,

I mohd aris purchased mi4 from flipkart, after using it its screen has got spot on it so i went to your malviya nagar service centre, they said with in 10 to 15 days you will get your phone, already its too much time as compared to other companies they promise repair with in 2 days. But i any how i agree for that much of time, i have submitted on 20/06/2016 with bar code no. Wxin[protected].
Imei-[protected]br...

Sir...
Im vittal. Kabade & i had given redmi prime2 mobile for repair to your service center, on 20th of june 2016. My enquiry no is-[protected]. Now still i didn't got any msg and call from your backend office regarding my mobile matter.. What is the condition of my mobile and y the company has taking so much of time to repair my mobile... Im not getting any msg and call... Sir i dont have any android standby mobile to use now.. Plss...

I'm atul kendre purchased mi pad from amazon last year on 25 th september. But due to problem in power on a submitted it to yours narayana bihar service centre on 27 th of june and now today is 20th of july but still problem of my mi pad is not resolved and have already registered the complaint about it and no. Is 1960854. I'm very much mentally harassed because of services of your company and the person's working at service centre. So i...

Xiaomi — Cell phone not repaired on time


Sir,
I have cell phone redmi 2 Prime there was a problem with the motherboard as the camera was not connecting. So I deposited it to the service centre in LDH itdcl tech support the service centre told me that it will take 15 DAYS to be repaired . I deposited on 11 june and the delivery date was 25 June 2016 after15 days when I called I received the answer that the...

Product name - mi pad
Issue - mother board gone bad
Incident - bought a mi pad in december.in two days the mother board gone bad. then they replaced the tablet and then again mother board went bad within 2 months. later on, i had asked for a pick me service which took almost 15 days in sending my product to service centre. now its been more than a month there is no response from the company....

I am not getting my phone from service centre infotel, hazra, kolkata. They are showing motherboard issue & telling me motherboard is not available at their service centre. I am suffering a lot for this. Service centre staffs are not cooperating & behaves very rough & rudely. They have no solution nor answer rather than it will more time to reach redme2 motherboard to us.


Please help me out of this worst service....

I ordered a redmi note 3 (order id: [protected]) on 8th june 2016. they have sent me the phone but the package had some weight problem, so i returned it. on 23rd june 2016, the package has reached bangalore and it has not been delivered since. when i contact the xiaomi customer care, they say that the team is looking into the matter. it has been more than a month, i have not received the proper phone nor the refund amount....

Hello all,

This mobile was ordered online and in 3 months it was spoiled. On 30th may 2016 i submitted my phone in mi service center informing them that i am unable to hear the caller and its just been 3 months for the phone.

In the service center the lady named maneesha and a guy not sure what his name was, informed me that it will take approximately 20 days or more. Now its been more than a month that the...

Dear sir
I have xiaomi mi 4w mobile i purchased it last year date of 26/10/2015
Mobile detail is :- mi 4w price of online bill 12999 purchased from flipkart online billing date is[protected]
Imi no vg43560/mi ([protected])
My mobile is hang after restore and reset factory setting and confirm to all customer care of xiaomi
I called customer care of mi in ujjain but i am not satisfy with the customer...

I've bought redmi note 3 from the official website mi.com on 20th june.
My order id: [protected]. I received a faulty product and did called the customer care 27 times. I did everything they told. Went to another city where they serviced it and they accepted my return but they never called back. Whenever i call them, they say your case has been forwarded to the concerned team and the same will be picked up at the earliest on high...

I have order for mi power bank 20800mah 2 pieces order id- OID133494 but i have got eb power bank with printed EB MI and its erasing by hand. and its duplicate. and the customer care no is not answering ....

Hi sir my phone stopped working about 40-50 days back from now... I went to customer care center.. They said its motherboad will be replaced... Company is not giving parts... They delayed and noted my complaint about 15 days back from now... Still there is no reply.. I called 4-5 times to mi customer no... Their ans is not satisfiable.. Today i went to customer care cemter they said company is not providing parts... Atleast 50-60 more days...

I purchased mi-pad from flipkart in april 2016, which stopped functioning will within 2 months. i called mi care and they suggested me to get it diagnosed either at an authorized service center or with their authorized third party repair company called - gadgetwood. i went by gadget wood by paying them rs. 190/- for pick of device from home. the device was picked up from my home on 14th june 2016 with the request id - xio[protected]. next...

I submitted my phone around 22 days ago in service centre. I was facing minor issue of jack. So they said motherboard will get changed. They said it will done by 8 to 10 days. They are still not giving me the commitment that when it will get repaired. The worst service i have ever seen in my life. I submitted my phone in teenhaath baja branch, thane, mumbai. Plz help me how should i file the complaint against them. Plz help....

Hello team,

I purches mi note prime phone in 17 december 2015 through amazon.

My phone is not working properly, i was suffer this problem since may
Month, phone heating problem and battery problem (Phone temperature is
Above 47 or 48 degree), as discussed by your service center costumer.
I sent my phone in your service center through pick me service
(Inquiry no : [protected]) when...

I had purchase mi 4 on 10-07-15.

Handset handed over authorized mi service center at dadar mumbai m/s v care informatics on[protected].

Complaint no is vcd002474,

After frequent followup they only reply that your handset is under maintenance and say wait for some time. Their representative deny to give proper information. So i want replacement for the handset and same model should be replaced.br...

This is to bring in notice that i gave my handset redmi note prime for service at a xiaomi service centre which i had bought online from amazon for rs.8000/-.In it the only problem was that i was needing to press the power button hard to use the mobile, so i decided to get it repaired from the company as it was under the warranty period. I am resident of rohini, new delhi, and from my house nearest service centre is rohini sector-7, near...

I purchase redmi 2s prime from mi official site only and after one month my mobile stop working it just hang on mi logo when switching on the phone.. So i droped it to the service center on 2 june 2016 and they say they will give me on 17 th june 2016 and now its 15 july 2016. And still service center can give me fix time for my mobile. I also tried their customer mobile even they also tell me the fix time. Every time i go to service center...