Xiaomi India Complaints & Reviews

I have purchased Redmi note 3 mobile from mi.com, but the mentioned 16 Megapixel rear camera has very low quality. I have old mobile with 8 Megapixel camera and I compare video quality of video recording with new redmi note 3 camera then observed that the Redmi note 3 mobile 16 Megapixel camera has very low quality.

Please give me valid answer. Is it possible to resolve the issue using software upgradation? otherwise I have...

Sir,
I have purchased a MI4I mobile on 17.07.2015 . From yesterday it was hang up and its touch screen is not working .When i went to service centre at sunny paradise, tonk road, jaipur (Raj.) they will told me that this mobile is went on water some indication is coming but this mobile never went in water and the will take rupees 4200 for repairing while this mobile is under warrenty. Please help this is not be done at service centre...

HI Iam naresh, From chittoor, andhraparadesh i have purchased Redmi 2 Mobile phone from Online Flipkart Website with IMEI no. : [protected]. My phone had a Front camera problem on 18/05/2016 and i have submitted the phone on 23/05/2016 to the Xiomi Exclusive Service Center in Tirupathi mobile care. They cannot write the jobsheet no. : (attaching soft copy with it) mentioning expected date of return as 03/06/2016. I visited the service...

Hello,
This is regarding the complaint id 1867536.

I had purchased a mi earphones costing rs.999 from official xiaomi india website. it started malfunctioning within the warranty period. i approached the mi service center at vashi, navi mumbai, maharashtra, on 20th may, regarding this problem and they issued me a job sheet (hhin[protected] and was told that the replacement earphones will reach on or before 20th...

I have given my mi5 for repair which is having minor display problem. It's been one month since my device is with customer care (So called technical center). Only i have received update is there is no availability of parts so wait some times (This some time converted into one month till they don't have parts but they have fresh stock of mi5 every week!!!). I have also check online about other customers of xiaomi they are also having same...

Received a defective case for redmi note 3 on 30-6-16
order id [protected] date 27-6-16
it was delivered at my home and i opened it after reaching home at 9.30pm
the packaging was fine but the case was bent at two spots.
so i placed it back in the packaging and called the customer support next morning but failed to connect after several tries. so i contacted the customer care via online chat. the support executive...

When i was upadate my MI4i MIUI 7.3 to 7.5.0.1 from that time my buttons not working properly some time they start working and most of the time tgey not.
I can't even able to go my home page for open a new application when i already open a old application because the home switch is not working.
So please solve this problem and i[censored] can't than give me a link to download my old MIUI 7.3 i can't afford this problem too far......

I have given my mobile for servicing in
Xiaomi service center, TVS Electronics, no 4M-403, Kammanahalli Main road, Kalyan Nagar, Above KFC restaurant.
Kalyan Nagar branch on 4th May 2016. Two issues were identified by discussing with service center representative Yasmeen :-

a) Display problem b) Motherboard Issue

It was said to me that I would get back my phone after 10 - 12 days. It is now almost...

I have mi 4i mobile phone.i bought it from amazon. I have facing problam regarding network problam, when I call up any ph no signle has been lost nd the speed of mobile is very slow. when I visited ur service center then the expert o[censored]r company he told me we have to change the mother board he told me its the process of 15 days thts why Im realy fad up to u nd ur service.
Pls.give me.salution as soon as possible....

Xiaomi please clear our rental and salary payments it has been more than a year, we have tried calling Mr.Ravikanth - [protected] ( he is very abusive and rude )or Mr.Manu Jain on [protected] ( he says he is only a Managing Director for name sake ), will somebody from Xiaomi make our payments...

I bought a mobile phone which is redmi prime 2 (16) gb by snapdeal on 12april2016 after 10 days mobile phone was heating and battery backup problem. i submit phone on31 may 2016 in service center rewa and expected date on 14 june. but till now not return my repaired mobile phone. he said that he require more time... please help me and provide the service urgently
Ankit pandey
Mi redmi 2 prime
Job sheet nu. js[protected]br...

I have placed an order to buy xiomi note3 on 17/06/2016 via order number[protected] which i did not received till 30/06, finally i requested to cancel my order and provide me refund, but till date no refund has been made, and when inquired from the customer care they say first when we receive handset in our warehouse only then we will refund the money. my dear officials kindly make me understand when i have not received the handset how...

I buy redmi prime 2 mobile. one month better performance after one month letter bettery issue or update issue or call end key not working on call time many time touch call end key but not end call or broswer also not working start downloading phone automatic vibrate or sound not clear camera not clear i want to return this phone buy another model mi product can you help my....

I bought this phone from http://www.mi.com/in/. After they delivered this phone i faced issues with network fluctuation & battery issue. I complaint them, than when ever i mail him they just replied the same, like a template based reply, I have also attached screenshot for this. It already 10 days, but there is not solution i got. they are also not giving any expended warranty for that, they saying will give you warranty from starting date...

I bought redmi note 3 in june, i got starting problems in 2-3 days and i contacted mi toll free no. they sai to upgrade into highest miui version and i did. i used it for 2-3 days and conatcted again but unable to contact.when i again contacted they saidn keep using phone after reset.i do factory reset but nothing happened.i ask for exchange they denied by saying its 2 days above and said i[censored] r having soo much problems our member must submit...

I have purchased Mi4i Mobile phone from Online Flipkart Website on 28/10/2015 with IMEI no. : [protected]. My phone had a charging problem and touch screen problem on 18/05/2016 and i have submitted the phone on 19/05/2016 to the Xiomi Exclusive Service Center in Vadodara at Trident Complex. They created the jobsheet with no. : JS[protected] (attaching soft copy with it) mentioning expected date of return as 03/06/2016. I visited the...

I ordered a earphone from Xiaomi on 29-May-2016 for my sister. Order number : [protected]. It was received by her in laws on 01-Jun-2016. Being a working woman she couldn't open it till Sunday. To our horror, she found the box empty. The package was not tempered with. That means it was missing from the origin itself. On writing to customer care they bluntly replied it's more than 24 hours so we cannot do anything. I am not sure if anything...

My Mi redmi 2 phone was defective and was submitted for repaird on 1 June 2016 with service id xio[protected] via mi pick up service and yet not repaired by Mi. First they supplied defective phone + not repaired in 45 days.
One can check this request id on gadgetwood website....

I was facing microphone problem in phone. so i went to the nearest service center on[protected] which is located at 102, piyuraj chambers, swastik cross road, c g road, ahmedabad - 380009, next to honda bikes showroom.
My job sheet # is wxin[protected].

They have given me the time limit of 15 days and already one month has been passed and still they are telling the same reason as they have not received the parts from...

This is to bring your kind attention that after shopping a value - able phone xiaomi (mi note 3, 32gb, golden colour) from your esteem company. after 2 week phone suddenly get shut down (died) which is not at all acceptable, so i visited the near by service center (customer care) kamla nagar, delhi. they submitted the phone by replying that phone was dead and it will take approx. 2 week for rectifying the problem. after their reply i was...