Xiaomi India Complaints & Reviews

Hi,, i m vivek gill
I orederd a mobile on www.mi.com/in on 27april 2016 (order id - [protected]). it had hardware problem so i request for replacement. then they take back my mobile & then generate new order id (of replacement)-[protected]
Then my package was not delivered by saying that "incorrect address" it was totally harassment for me... they didn't delivered mobile for 1 months then i request for refund on 23...

Dear Sir
I Have purchased the note 3 Phone from your website with my credit card. within a minute for some reason have canceled the order
But my refund taking more than a week time still not received According to your company policy return of refund should happened with a three days time(payment mode done by credit card).

Regards.
Madhusudhana...

Hi team,

This is regard to my power bank 16000mah which had issues in charging and i subsequently submitted to xiaomi service center at btm layout, bangalore (near water tank) during my warranty period. the order id when i purchased in mi.com is order number: [protected] (16-mar-2016).
They had generated a job card (hhin[protected] dated 28th of may 2016.

Every time i call/chat with customer support...

Job sheet number: hhin[protected] and hhin[protected]
Date of submission:[protected]:51:56
48 days has passed since i submitted my earphone but till date i have not got my earphones replaced.
If you can't provide proper service then why are you selling your products.
Your representative says that spare parts are coming from china; i don't understand they are bringing spare parts on foot or by cycle.
I...

Hello,

My name is ketan b patil, i had given my redmi 2 prime 16gb (White) at the official service centre ccom telecommunications pvt ltd, thane on 19 may 2016 because of some camera issues. I was told that motherboard is damaged which will be changed (Covered in warranty) and they promised me that i'll be getting ma cell phone in 10-15 days but that dint happen, after calling in your service centre they informed me that it...

Order details
Ordered on 30 march 2016 order#[protected]
Purchaed online from amazon india

Very inferior quality mobile, screen broke with just i ft fall, went to the service center and they said it will cost around 3050/-, and since they dont have the spare parts they cannot repair before 7-10 days. at the service center many people were frustrated and some of them were even shouting at the mi people...

My name is Sachin kumar and i bought MI note 3 around 15 days ago after getting and returning it 3 times becouse all handset had many problems.
By the way my complaint is ragarding to my handset and service centre.
30th june 2016 I went to daryaganj branch service centre and took my phone and as they said I have to wait only for 3 days. After 3 days I can have my handset with no any problems. I went after 3 days to collect my...

I have bought redmi 2 prime from flipkart on[protected]invoice attached) but continuously i was facing problems such as low battery efficiency, low volume, touch unresponsive.. & suddenly my mobile got switched off then i visited the nearest mi store located at malviya nagar & asked them to resolve my problem asap, in return they generated a receipt & told me that my mobile will get repaired with in 15 days.

Now its more than...

This is to inform you that i have received fake mi xiaomi battery bank. i was shown the orginal one i had ordered for the orginal one but i got it fake.. the packing its self is fake no trade mark of xiaomi. my transaction number[protected].
Order number[protected].
Tn id[protected].
Reff no[protected]....

Hi team,

I am suffering from your third class service from last 1 and half months and still didn't get my phone back in working condition.

Around 1 and half month ago my phone stopped working so i submitted it laxmi nagar service center which mi's authorized service center but after keeping it around 7-8 days they inform me that i have to submit it in to another service center and i. e in daryaganj in delhi...

I have submitted my mi 4i in mi service center, rohini on 23 may 2016
Motherboard of the phine is to be replaced as it is lagging apllications and affecting hardware of phone like speakers.
Phone is still in warrenty and they promised to return the phone after repairing within 25 days
Today it is more than 1.5 months.
I have registered my complaint on mi hotline and complaint no is[protected]
Hence i still...

The worst after sales service. My mi4i phone which is in warranty was not starting because of some rain water logged inside it due to my mistake but that is different thing. I visited mi service centre in malad west, mumbai i was informed that my motherboard has been short circuit and it will cost rs. 10600 to repair it and was also adviced to buy a new phone instead. But after that i just visited to a local repair store and there i found...

Hi i have purchased mi note 3 32gb. It's giving me software issue while connecting with wifi network. Everytime it's crashing. I am out of india now and will be back at 4th august. I purchased this phone from flipkart. As soon as i get this i boarded to out of india for some project. It's getting hanged if i make call from what's app. I have upgrade the software but no use....

I had given my mobile phone at the official service centre in indore, m. p. on 4 may '16 facing some performance and sim reading issues. i was told that mother and daughter board is damaged which will be changed (covered in warranty). on 17 june '16 i was told by the service centre in charge that the service centre has been shut down by the company and i had to take my un-repaired phone back.

Again on 22 june'16, i requested...

Mobile is working through muse is ok but there touch pad [screen touch] are not work from the 09/07/2016 7.00 am. we are formatting and update also, but problem are not resolved. so you tell me what i do about this and how,
Because there are no any your service center near by me. pl also clarify how many days you get for solve this problem,
Serial number: imei - [protected]
Order placed: 14 october 2015
Amazon.in...

I purchase mi ear phones from mi website 5 month before.
After 1 month it's not working good. I submitted to mi service center and they said you will get after 13 days but they returned after one month.
After using 15 days same problem occurs
I was again submitted the earphones on 24th may 2016.
And i am waiting till now (10 july 2016)
When i called to mi toll free number, they said that the product is not...

I have bought redmi note 3 phone on 22 june 2016. from the day 2, it was hanged. i have contacted their customer support team on mail and call various times (8-10 times). but they haven't respond me even single time.
I have sent image of phone during hanged also i have called there support team as well as post on their official twitter account but i didn't get any resolution.

Please help me....

I have given my mi4i to the xiaomi service center on 28/05/2016 but haven't got it back yet and all i'm getting is useless excuses that the parts are not available, go and talk to the customer care and we can't do anything about it. i even talked to the customer care and they said that they will look into the matter and it has been more than 15 days since i talked to them but there is no progress in my complaint. i asked the service center...

I have tried reaching the customer support toll free number for 17 times regarding mi account activation issue. many executives disconnected the phone without directing me to the proper stages. each of the executive has suggested me 17 different ways to reset my phone. since its quite strange that i am struggling for the past 15 days for the same issue. kindly help me out in resolving the issue

Name :amruth raj
Mail...

I have purchased a mobile (model xioami redmi 2 ser no [protected])
From your firm on 18 july 2015 which become faulty since 09 april 2016 and
Deposited to your service centre at shillong, meghalaya vide their work
Order no. 536 of 09 april 2016. after lapse of more than 3 months neither
The set has been repaired nor any positive response received. on
Contacting your service centre they informed that...