Xiaomi India Complaints & Reviews

I bought a MI 5 very recently shelling out 25 k, but within 2 months there is a problem with mother board. They initially promised to resolve the issue within 2 or 3 days but now they say that it will take more than 15 days. This is ridiculous!! I asked them for replacement since it is a new set but they are not ready for it.

I will be travelling in 10 days and they are not ready to provide any kind of service . They place...

My phone was under warrante and i had problems regarding network so i gave my phone to customer care executive and they fixed the network issue but after 2-5 days the network issue again started and on 5-may-2016 i again went to the customer executive of Mi company and they asked to submit my phone to them for 20-25 days and from thensince 2 months till date 4-july-2016 they are not giving proper answer to me and not giving my unrepaired...

Hi,

I have purchased Mi4i in oct 2015. In March 2016 problems started coming in. Handset got restarted/ switchoff many times in day or dead sometimes. I have submitted this to customer care 4 times and they replaced Motherboard 2 times. But same problem continues. And no stand-by phone given to me during this period and visited Customer Care multiple times. But no positive response and said there is manufacturing defect in...

Its not working on my redmi note 3... Purchased about a couple of months ago...Do something...its the worst product of mi i have ever used... contact me at [protected]...ASAP...

I am not someone who goes and writes review about anyone or anything...but this place, my god is undoubtedly the worst service center i have seen in my life...not only are the people in charge rude they have no idea what they are doing... gave my phone for repair at this service center (i[censored] want to call this that) they said 14 days for repair took them a whole 3 weeks...okay i will choose to ignore that people are hardly able to meet deadlines...

Dear Sir/Madam,

I have purchased Mi 4i device from Amazon and due to some defect I have submitted it to the Mi service center Ahmedabad near judges bungalow. They have told me that you will get your phone within 10 to 15 days. But even after more than 20 days there is no update. Whenever I call the sevice center, they have only one reply, "We do not have Mi 4i parts available, you will get your phone as soon as we receive...

My model xiaomi red2 service center send today currently 30 days completely, but today not receive my phone, today inquiry me, but not completely answer give me service boy, my service order invoice no.183392, please i request you sir, arjantly my complaint answer....

Dear Sir/Madam,
My new purchased Mi5 phone gone faulty in 9 days and waiting for replacement.
On 21 June 2016, during the night, it stopped suddenly and never boot again, I tried to recharged but not charging symptoms and no response. It was dead. Immediately next day I send mail to customer support and they replied with customer complaint number:[protected]
Now every day I am doing follow-up with online chat as...

As i have given my redmi note 3 to service center from past 25 day just to change the charging slot but till now i have not got my phone after that i called them and they are asking for more 15 day. so is this you'r service, had i have taken the phone for service center or for me.. so just fix this problm as soon as possible or replace it.
name : darshil rathod
imei=[protected]
modle : redmi note 3 gold 32 gb...

Dear All, this is really disappointing that your after sale service is terrible and full of false promises, i had given my phone on 14th June 2016 due to some minor problem with its microphone, as i was given the time for 10 days maximum and was asked to get it collected by 23rd june 2016, but to my surprise the phone is still not delivered yet (01.07.2016), as i am a smart phone user and i use it for my personal and professional use, and...

Dear sir/ madam

Today i went to service center with redmi 2 prime of adress ahmedabad mi exclusive service center, 102, piyuraj chambers, next to honda bikes show room, swastik cross roads, c. G. Road, ahmedabad-380009. And my phone is in warrenty then also the service center incharge given me that my phone is not in warrenty. Kindly provide good service otherwise your company has no reputation. I am sitting there and i observed...

It was really a bad experience with you guys. I had deposited my headphones for repair/replacement on 17th June'16. I was told it will be delivered as soon as possible.Its 30th today which means its almost two weeks now. I am leaving for Patna tomorrow and there is nobody to collect that even if it comes now. This is ridiculous and I am really upset as a normal delivery doesnt take more than a week and this is taking so long.

Now...

Sir,
I have cell phone xiaomi mi4i there was a problem with the display as there were lines on the display. So I deposited it to the service centre in vashi in Navi Mumbai, Maharashtra the service centre told me that it will take 10-15 days to be repaired . I deposited on 16th june 2016 and the delivery date was 30th June 2016 after 10 days when I called I received the answer that the spare parts are still not available and they asked...

Xiaomi — Cell phone not repaired on time


Sir,
I have cell phone redmi 2 Prime there was a problem with the motherboard as the camera was not connecting. So I deposited it to the service centre in LDH itdcl tech support the service centre told me that it will take 15 DAYS to be repaired . I deposited on 11 june and the delivery date was 25 June 2016 after15 days when I called I received the answer that the...

I brought redmi note 3 on 28 may 2016, i got so many problem like hanging and heat, i submitted my mobile to kormangala service center on 18 june 2016 after 10 days, i called to customer care regarding my mobile they told me its in process its motherboard not working properly. I asked him when i will get back my mobile they did not reply

Job sheet no. - wsini[protected]
Mobile no. - [protected], [protected]...

Sir,
I have cell phone redmi 2 Prime there was a problem with the motherboard as the camera was not connecting. So I deposited it to the service centre in Gwalior in Madhya Pradesh itdcl tech support the service centre told me that it will take 1 month to be repaired . I deposited on 16th may 2016 and the delivery date was 16th June 2016 after 1 month when I called I received the answer that the spare parts are still not available...

I was having issue with charging of phone. So i went to malviya nagar delhi mi service center. They formatted the phone and in that process motherboard get corrupted. This happened on 16 june 2016. They told me it will take ten days as they need to import the motherboard. Its been more than 2 weeks but i still haven't received my phone back. Even after constant follow ups i get the same answer that we are awaiting mother board. They are saying...

Sir i have purchased the phone on november 2015 but from next month the touch screen doesnot work properly and the phone hanged every time.but from april2016 the condition become worston 22nd of may, i went to dhanbad customer care they said it has touch screen and mother board issue and they create a jobsheet (js[protected])against it but one month have passed and they ddnot solve the issue though my phone is in warrenty period.every time...

Sir,
My name is Rajendra Surve.I purchased mi4i from flipkart.It had some motherboard issue so i gave it to andheri mi service centre to repair.I gave the phone on 28 April 2016, then it has been past 2 months that my phone is not repaired.I submitted the complaint at xiaomi customer care but they are not still helping me.I have also attached my jobsheet....

I purchased the product from flipkart in july 2015, had some problem regarding performance, went to service centre ujjain, they told to repair the phone within a week, it has been around 2 months now and still no satisfactory reply from service centre ujjain as well as head office xiaomi india.
they always shift 10-15 days forward.
complaint no given is 1903473...