Xiaomi India Complaints & Reviews

Hi,

I submitted my MI 4 at the Koramangala Service Center on[protected]. They said the motherboard is the issue and they will replace the motherboard (the phone is under warranty)

Service Order number : WXIN[protected]

I still haven't received my phone. Every time I call the customer Helpdesk, they say that the issue has been escalated. I am without my phone for a month now! The people who sit...

I Had Purchased Mi Note 3 32GB in last month.After 2 week phone suddenly get shut down, so i visited the near By service center Kamla nagar.They submit the phone by replying that phone was dead and it will take approx. 2week for rectifying the problem.After their Reply I was really shocked that how its possilble that a new was dead in few days o[censored]se.After 2 week I got my phone with lots of problem like- No Network, Heating and Hanging.So...

I have a problem in redmi 2 purchased on august 2015 through flipcart. So approached ascent technologies thiruvananthapuram for repairing the same on 20/05/2016 as per their information it is due to board complaint it will take 2 weeks for changing the same (It has warranty). I approached 3- 4 times the particular service center their replay is not satisfactory then i directly contact xiaomi but they havn't taken any action
Regret...

I have submitted my phone on 14th may with problem of 2nd sim not working and as said by the engineer my phones motherboard had to be replaced which according to them they told me that it will take a week now it more than 15 days and still they are saying that we don’t have the part as the company is not sending us and because of this my work is suffering. Kindly send me a new handset or get it repaired as soon as possible. I want my handset...

I have purchase my xiomi read me2 from your web side but phone shows very poor performance and become heat and shows out of reach most of the time .
I have lost most of important call due to out of reach issue and it is continue after talk to your toll free number and follows their instructions too.

Now I want an upgrade phone or remove this problem asap....

My Xiaomi Mi pad was given for service at Xiaomi authorized service center- Radient e Serve, Velacherry, Chennai on 21st May 2016. The product is under warranty.

The service center people informed me that the servicing will be done within 10 days. Now it’s more than a month and I still don’t have any update on the service....

I had given my Mi4 for service on 7th of June, they gave me a deadline for 13th of June today its the 27th still no update .. I called helpline number still they haven't been able to give me any update. What is the deal with you people. Why is the after sales so bad for Xiaomi. Why I am regretting purchasing Mi4 phone as each day is passing by .. Please please ... for the millionth time .. Please give me a deadline .. Stop saying we can't...

I bought redmi note 3 on 7th june and hardly after 2 weeks it stopped working since then its on shutdown and not even starting up after formatting. I called customer service and they assured me of picking up my phone after providing me with forms and also i have to pay some charges but now they are not providing the forms required for phone servicing. I called service centre 4 times after that and there is no result except false hopes....

I submitted my newly (30/4/2016) purchased redmi note3 to a company authorized service center to repair an issue o[censored]nexpected shutdowns on 09/06/2016. They took my phone for service saying that it is only a software glitch and a software reinstall will solve the problem. It took 9 days and many phone calls to get my phone serviced. When i checked my phone at the service center to make sure it was ok, i found that it was not detecting sim...

I had purchased redmi note 3 on 11.05.2016 through amazon.In after somedays o[censored]sing device there is charging issue on same after sometime when i use my friend mi charger then i confirmed there is problem in charging adapter on 01.06.2016 when i went to mi service centre situated at r-1/88 first floor raj nagar ghaziabad up. Jobsheet no:js[protected], serial number:[protected] they assured me to give same on 06.06.2016 however mention...

My redmi 2 prime smartphone was submitted to the service center for servicing because of back camera problems. They said they would fully replace the motherboard for free. My product is under warranty. It has been more than 35 days and despite repeated communication with the service center they are saying that in 10 more days "maybe" the parts required will come. As a customer, i am being harassed....

I am shahul i brought the device on april 22 2016.

at first it was giving awesome performance for a 2week and the suddenly it got stuck in a logo auto boot loop. i thought i was some kind of crash of operating system.
I am in a place where i cant reach to service center so i registered for a pick me service on and i waited more than 2 week and i didn't got any response from the team and the pick me service team.br...

Hi team
I was using mi4 which i had brought from flipkart on 05-10-15 which was working fine till 15 may. Suddenly my handsets navigation keys start behaving abnormally and then stop working and the problem got more added up when i observe a bright white dot appeared on screen. Than i contacted customer care support, in reply they told me to send the handset to their centralized service center namely qarmatek services pvt. Ltd at ahmadabad....

Dear sir, My job sheet no is [protected] of Bhubaneswar service centre for my MI4I set for repair on warrenty. Job was accepted on DT 18.05. 2016. Expected date of return was given 1st June 2016 .Though more than 37 days passed no response inspite of my complaint on dt 04.06.2016 & 07.06.2016.on the reason of non receiving of Motherboard & Battery from the head office to resolve my problem.pl intimate me how many days will take to solve my...

My order nunber is: [protected]
I cancelled the order before delivery and was waiting for refund. I called customer service and they said they have refunded the money on 8th June and after submitting a complain here i recieved three calls asking the same thing did you get the refund which I didn't and they do not seem to help me.
One of them said the money has been refunded on 10th June.
What is going on, they don't...

I ordered 2 products from mi india website on 12th june. I paid for both orders. I canceled one the same day and asked for a refund as i wanted another product. I havent received any refund or not even the second product that i ordered. Also mi india has the most pathetic customer service. Its been 12 days now. I tried to contact them at least 5 times. Even the customer service persons are not able to resolve any issue. They have no idea...

I bought RED MI NOTE 3 mobile on official website of MI on 18th march 2016. According to the company policy, the warranty of mobile is of 1 year and of its accessories (Charger) is of 6 months. Now my mobiles charger is not working and it is under warranty and there is no any service centre in my district Muzaffarpur Bihar. When I called MI customer care, they are telling that we can not help u regarding this. They are telling that you will...

Dear service provider,

I have facing a lot of problem from your side regarding my MI4I phone screen change but their is no satisfactory answer from your side i have give my phone to your service center on[protected] but still my problem is not resolved, i have taken many times follow up with your office and also a lot of mail to company mail address but no reply from company side and his service center executives of indore...

Hi,

I gave my phone RedMI note3 to mi service centre. Its more than 1 month now, there is not response from Mi. They are telling no spares available, . I cant wait indefinitely.
Every time when i contact service centre, they are telling company is not providing the requires spare parts.
Xiaomi India is not responding properly. Every time I hear the same response saying "Wait unit its get repaired".
Please...

Its been 2 months I ordered a Redmi Note 3 From Mi.com\in.
Firstly i got a defective piece and I immediately called both the delivery person and Mi India, and they took 1 month of time saying they have initiated reverse pickup, but the device got picked up after 1 month.
Now, its been another 1 month they have got the device to their warehouse and Mi India has not dispatched the the replacement device.
On contacting...