Xiaomi India Complaints & Reviews

I am sorry to complain that I had given my MI4I mobile for repairing on DT 18 .05 .2016 in warrenty period vide job sheet no [protected] .Till date it could completed and reason informed me that delay in service is due to non receipt of Mother Board and Battery from company .Defect was identified in Motherboard and Battery of my MI4I mobile set.I am in serious loss and in mental agony due to such inordinate delay.Pl. render me service as...

Today morning 6-4-2016 while I was walking some distance suddenly my mobile was dropped from my right side pant pocket and then my mobile screen was damaged. so please repair my mobile as early as possible.
after screen damaged touch is not worked properly and remaining all the thing s ok. And my details below
And my mobile number : [protected]
my address : d-no 3-3-84/1 sumitra nagar,
kukatpally bhagameer colonybr...

Hello team,

I have submitted my devce xiaomi 2 prime on 23rd may-2016 (Charging socket issue). Jobsheet number cg06255. Estimated time for repair was 12 calendar days on 23rd may-2016, i am without phone since last 12 days and now service center is asking for another 12 days as parts are not available.
My business depends on phone which is not with me and i am facing lots of hassle due to this.

I spoke...

I bought a new redmi note 3 on 28 by online service from miui account.
There is a issue with the network in note 3. I call 8 to 10 times in service center
And ask about the solution but they said me that its a update issue once you update the phone it will get resolve but no the issue is still not resolve by the service team. When i said them that please replace the phone so that i can used my phone for which i had paid but...

Hi,

I had placed an order on 1st of June for mi 4i drak grey, actually i want to palace an order for redmi note 3 but mistakely mi 4i slected and payment were deducted from my credit card.

I cancelled that within half an hour but received a msg from that it is not possible to cancel now as it has been shipped so called and request them to cancel the order they informed me that within an hour they will cancel...

On 23rd May 2016 I ordered for MI ear phone, I received my order on May 25th, after 4 days mic in ear phone is not working and call answer and reject button is also not working .I called customer care on 30th May and raised a complaint .They told one of our executive will call you in 24hrs to collect your ear phone, after that no response. Again I called customer care they told wait for some more days they will pick my ear phone.it passed...

My phone was liquid damaged hence i went to one of your service center in navi mumbai in haware towers. I paid 5000 rs got the phone repaired wherin an insurance was also given to me. After i got the phone i realised that the back camera is not working i again went to the service centre who told me to get in touch with the insurance department.

I did that and after a very long time and end number if follow ups my phone was...

I bought my phone last month. Now it stop working. I went to service center. Its been 10 days they are repairing my phone. I tried to ask them whats the problem they said they can't tell me. And they are waiting for parts then they repair my phone.

This is pathetic service from this chinese company.
I want to sue them for making customer fool.
I tried to contact customer care they said. We cant do anything.br...

Dear sir

I have redmi note 4g and few days back doter board got damaged and i approached your service centers in chennai and reply no parts and it will take 15-20 days and it has to come from china. There are four service centers two are run by tvs electronics in chennai and other two private - one velachery and other anna nagar always ph does not function,

I spoke to your service centres in bangalore and hyderabad...

I had purchased Xaiomi MI5 on 9th of May 2016 through MI directly from the website www.mi.com and was delivered by rocket kommerce llp. The mobile started getting heated very badly while charging and while being used for 5-10 mins continuously . I wrote a mail to the Xaiomi and got a response to visit the service centre for diagnosis. The service Centre guy told there is a motherboard issue after checking for 72 hours (Job sheet no: (JS[protected])...

I have given my phone twice to the service centre.
1st time there was only a software problem as my phone was not updating its software by itself...i went to service centre ..they told me that ur motherboard will get changed(which i dont think the problem is ). so i gave my phone to them and they asked me to wait for 8-10 days and which i did as i have no option left . after 10 days they provide me my phone which again after coming...

I give my mobile on 2/5/2016 today it take 1 month but they not repair my phone and do not give time how much time taken, my job sheet is i give them and they did not return it me back, there lots of phones of miss by then there no system follow on MI service bodak dev.

please give proper solution they are lots unrespect customer and staff have less knowlagr and give unuseless ans when we ask them...

I ordered REDMI NOTE 3 (32GB) Gold varient mobile from MI android app on 25th may 2016 sale. After placing the order successfully xiaomi ships the product in my shipping address. On 30th may 2016, I recieved the product threw the courier delivery. when i opened it there was a wrong product in that, it was a REDMI 2 (white) phone. I immediately called the service center on the no. [protected]. They told me to send the mail & pics of the delivered...

I purchased Mi redmi prime 2 which was sent faulty as its slim slots were not working. They said they will replace it but no puckup has been done since 20 days. They are not even entertaining my calls at customer care and just ask me to wait for pickup. The executives unnecessarily keep my calls on hold for 20-30 mins just to ignore the call as they have no answer to give. They say that they do not have a refund policy and what about the...

Mi Service Quality: 0/10 [DISLIKE]
Please see the attached Photo of Mi4i Burn device, Service center Jobsheet(JS[protected]),
1) My device Battery Burn 3 Month Back. [Warranty]
2) I visit Xiomi Service center he take my set & give this Job sheet
3) Now after two month, they saying you set cant be repaired. with out any reason.
4) this is this service of xiomi india
5) more over they take my burnt...

Reference mi india order number [protected] dated 19th may 2016.
I had ordered mi4i from mi india. The order status shows that order was shipped by fedex on 21st may. When you go to track on fedex tracking, it shows that only the label is created.
I have tried to contact mi customer service multiple times. Without looking at the facts of the case, they ask customers to be patient and say that delivery will be done in 5-7...

My Xiaomi Mi 4i Phone's Touch screen broke on 16th of April, 2016.

I initially went to a local Mi service center in my city, Patna which is at Kankarbagh Main Road (in front of Rajendra Nagar Railway station) Patna, where the representative said that the screen would need replacement and would charge around Rs. 4100.00 (Rupees Four thousand one hundred only), but cannot take the handset for service right now as the touch screen...

Dear,

Still i didn't get my mobile from service center. Its already 1 months 10 days.
It is very worst service provided by xiaomi.

And i didn't get any reply from your side.


As you mentioned above that as per your company their is no replacement policy for mobile. Can you tell me about your company policy regarding the repaired mobile??

Mobile cost: 13000rs.
Repairing...

Model name-redmi 2 prime, error-front and back camera. I have given the mobile for service on 11 th may 2016 in infotel services, 1a andul raj road, hazra, kolkata-700026, which is an authorized mi care. But after 19 days of keeping the phone with them they are still telling that the parts is not available even if during receiving the phone they told it will be given within 15-20 days maximum. Now they are just denying the fact and talking...

This is to inform that from the last 21 days i have submitted my phone to mi service centre in thane eternity mall work order number pkd/xm/16/00916 and pkd/xm/16/00963. I was told on 9th may that i will get my phone in 5 working days but after 21 days as well i am still not getting reply from anyone i called service centre and they told me that it is pending for some parts and they told me to get in touch with mi and after calling numerous...