Xiaomi India Complaints & Reviews

I had purchage one Power Bank througt chupchaplelo.com. There is a problem with the powet bank, even after charging the power bank, it looses its entire power within 5 mins o[censored]sage. Even the power bank is fully charged within just 5 mins of charging. Tried to contact your customer service but the contact number is continuously switched off....

Dear Sir/Mam,
This is to inform you that, I have purchased a hand set on 4th November 2015 from your online store for my younger brother. Now the speaker problem continuing in that phone from last 3month and noise not listen clearly. So i am suggest to him to about the customer service center at bhubaneswar(Odisha), which address found from google search, but there are no any service center at bhubaneswar. Then i had talk with your...

Hi,

This is regarding bad customer service by mi service center in koramangala Bangalore.
In my Xiaomi Redmi 2 phone half of the screen was flickering and not visible clearly. other than that phone was working perfectly fine.
When I went to customer service center, they said water log issue and asked me to come after 3 days. When I went again they said water logged in the phone and need to change motherboard...

I have been following up on a query with Xiaomi and after a reply on few follow ups have stopped hearing from Xiaomi. The last I was told by Shivam from Xiaomi that the case has been sent to the concerned team.

I am sure its not a fault in the intention's from Xiaomi to help their customers as i have always have had a healthy relation with Xiaomi and am a die hard fan of Xiaomi, however in this case i believe that there a few...

Sir
I brought a mi4i handset on 7th may 2015. In this 10 month my phone have already gone to service center in different types of problems and every claim in my warranty the service center took at least 45 days to repair so kindly you consider that how many days that i used my phone. Now the handset is showing the hang problem from today evening suddenly.
Please sir do something. If now i am going to the service center they...

I bought a band form xiaomi website with 1 extra band strap on 27 february
after 12 days means 9th working day i removed my orange band strap for use but it was having defect. the band was havin narrow hole so the mi metal gadget part was not fitiing in it. so i camplained on 10th march for replace but they rejected by saying replacement policy is over but it is the 9th working day n they are not replacing. my order id [protected].br...

Hello,
my name is suyash date i m MI Mobile user from 4 Years.
Due to Wrong & incomplete Guidance at the service center. it results to pay diagnoise charges 344 rs.
one lady assistant gave me wrong information at thane branch, Eternity mall, thane(w).
at the first meeting/appointment, she was not shared the proper details regarding diagnoise charges & at the time of device collection, suddenly she talks about...

Today I visited to your m2k rohini sector 8 delhi -110085 service center because my phone screen was damage then I show to your executive he was asking for useless charges of mother board if my screen is broke he should replace that but he was asking 2800 of screen and 4000 of mother board this is the way how your executive treated us and asking for useless money...

Date of issue: 17/02/2016
Client number[protected]

Mi Customer care and Mi Service Centre are both a cheat and the worst I have ever seen. I had problem with the screen and availed their Mi Pick me service. They instantly charged me for the part that has to be repaired. They gave me a window of 48 hours to pay. Now after paying when I am asking them when I will get my device they are denying to answer me. Both their...

I had brought an earphone but right side of the earphone is not working properly. it does not give the same sound as the left one. I have tried to call but the customer care is always busy. Plz replace or kindly refund....

I bought Mi 10400 mAh Power Bank on 15-10-14. WHich I submitted to MI authorised service center in Ahmedabad on 7-3-15 as it was not working properly. It has been a year since then . I have called numbers of times.I mailed them. But there is no response. EVen service centers are takling in ruse manner and have insulted me so bad.I request you....

i am a readmi 2 user and one day my phone loudspeaker stopped working i send to a service center by a courier serviced named fedex to aservice center to Ahmadabad and they said that my phone has a liquid damage and they send back the phone and i have taken aphone to alocal mobile reparing shop and the shop men said that their is no liquid damage in a phone so it seems that a xiaomi service is fooling a coustomer...

Compliant

I filed and mailed my compliant many times to service.[protected]@xiaomi.com and also informed via call many times.
This copy of complain from day1 to day 32

6/3/2016 Kothamangalam, Kerala

TO WHOM EVER IT CONCERN

from
Albin George


Device: MI-4W

1st Service order No[protected] (for screen) 4/2/16
2nd Service...

I use Redmi 1s mobile. In this model I use file hide function for images of take screen shot. But when need see thos screen shot images thos are hide at that time hiden file are not shown after hiden. So please give solution regarding this problem....

Don't buy any products of xiaomi mi, i have been troubled like a hell by the xiaomi mi india, service of redmi note 3g took unbelievable 3 months of time, that to i got it after my full time struggle customer care is horribly worst full of illogical stupid people, after service by replacement of display, main camera blurred!!! Phone receiver stopped working!!!

At the time of delivery when i asked service centre to correct...

When I bought this phone it was already faulty heating issue performance drop, I replaced it once but still same issue with new handset too, then again I managed to replace, still the same issue still em going through it, it means mi4i is faulty mobile I think they launched it without testing, it's like cheating the customers by selling them a heater for winters worth rs13000/- not a smartphone, plz kindly arrange to fix it, replace mother...

Sir I buy mi mobile phone in last month of the year 2015 in December 10 after purchasing 10 days the mobile have issue and problem I am contact with xioami costumer service and also where I buy that are Snapdeal they both are ask to me they will provide me to help only 7 days they I lost everything I will very fristet so I will do everything to good work of mobile but not finally I will visit 4&5 times to gallery they also not solve the...

I ordered mi power bank 10400mah .is me Jab charge karta hu to 20minutesme pure 4 LED lights on ho jate he or jab me is power bank se mobile charge karta hu to 30% bhi charge nahi hota tab tak to power bank ki battery low ho jati he or use fir se charge pe rakhana padta he. Or muje is problem ka solution please jaldi call or sms karke de.No [protected] my oid is222663 and AWB no is[protected].order date[protected]....

On 20th Fen 2016, I gave my handset for repair of Display problem (under warranty). The service center at Madhapur Hyderabad, asked me to wait for few minutes as they have spare display and can be replaced soon. withing 10 minutes I got SMS that the handset is ready for delivery even before the service person assembled the handset. During assembly of front cover the service person noticed the power button is not working. However it was working...

Order id [protected].. sir, i want to address this issue directly to u coz i know customer care has no rights to do anything to help me out.they will just say that return policy is not there...i received mi band yesterday only..and i found it a total wastage of 799 bucks.. m a loyal mi customer. me n my husband, both have mi phone, i hope u would help me out.. i want to return it.. none of its function is useful for me.. alarm just ring...