Xiaomi India Complaints & Reviews

Xiaomi India has a very bad after sales service.
Even if my device is in warranty they ask for money (Rs. 500) to repair it.
Also the damage is considered to be fixed for free in their website.
I tried to contact them on Facebook but there was not a single reply from them (on the same day they are replying to others who are appreciating their new device).
Also I sent an Email to them, yes they replied to me saying...

Sir i bought xiomi redi note 4g on 22-may-2015.but my phone was stolen.please i am middle class family.my dad and mom got tension upon me.my IMEI NO : [protected].my lost moblie sim is airtel([protected]).please sir ....

No any responce properly i try to 4 day call meet manager but no any responce my phone has been submited 1 month but mi service center not any responce and not my wornty extend 1 month i have to very very bed expiriance mi india service center mainly manager ganesh, atul amit, dharampal all of with i have very bed expiriance...

My phone screen get damaged by falling from me.
When i chat from customer service they tell that screen would get replaced in near service centre
but when i go to baroda mi service centre they tell that it will cost Rs 4000 and my phone is in warranty
Half the cost of my phone...

Respected Sir/Madam,

I have purchased new Mi4i mobile via online shopping from Amazon.com dated on 9th November, 2015.
After purchasing it I found some fault within 20 days. I have reported the issue to service center of Xiaomi(MI) Technology Co. Ltd. with in 1 month.

Details of the Service they have provided:

1. Service Center had change Mother Board.
2. Service Center had updated...

I've ordered power bank and selfie stick combo worth rs.999 order no. 81449546 and id DGA9801296. Order placed on 18th feb and delivered on 22nd feb. But i came to know that the product is a fake one and the company haven't yet launched any such product. Sonow i have to return it. And want my money back....

Defective mi4i given 2months back for repair still no response.I bought a mi4i in August 15 from flipkart .since beginning it was becoming hot and music sound very low.when contacted the customer care informed it is OK is below 50deg temperature. I gave it service centre for repair two months back still not getting any satisfied reply....

Don't ever think to buy this cheap chinese phone. Their devices as well as their service centre and customer support is the worst in the world. I got this on 22/Oct/15 from Amazon, and within first 15 days I started experiencing heavy call drop problem. I contacted Xiaomi for replacement but they denied and asked me to submit my handset to service center. Since I didn't had any other choice I need to submit it to service center, they returned...

My MI4i new phone front camera not working properly.

Initally certain seconds it's quite good, later it's full blurr....

Sir after updating my mi4i it can't read the USB through otg I also check my otg wire but their is not defect on it.please solve this problem as soon as.
Thank you
Regard
(Mi India)
Apoorav...

Purchased a Xiaomi Mi4. Unable to load the basic settings itself since the touch screen is not working. Its a new product very much covered under warranty.

Date of Incident : 17/2/2015
Desirable resolution : Request a repair.

Attached are further details.

Kindly advise. Innumerable attempts to reach the service center professionals are in vain.

Highly disappointed with the...

I had deposited my phone Mi4 to Wireless Communication
Address: 55 Maniktala Main Road, Opp Bagmari Loknath Mandir, Kolkata-700054, West Bengal on 16-Jan-2016 with a mother board replacement complaint. Today is 17-Feb-2016 it is still not fixed. It seems that Xiaomi has not provided the parts. Service request no GWTXM1501795....

Such a bad service and response i have ever had... dusrng warranty period they did not pic up my mobile and after warranty they pick up and tell they will charge for reparing... wow what a amazing servioce...

Order number： [protected] Order placed on：Thu, 31-Dec-2015 11:34 am

I didn't receive my order after 15 days since I placed my order.

I contacted Xiaomi Customer Service and they asked me to contact FedEx, regarding the shipment.

I contacted FedEx and they said the shipment was lost.

So I canceled my order after that.

Xiaomi accepted my cancellation and they...

This to bring to your notice that I had given my Redmi Note 3G for repair at your service centre on 1st December, 2015 having Work Order : SUR/XM/15/06540.
As of today 15/02/2016, I have not been intimated of any progress on the phone by Xiaomi inspite of continuous reminders from my side. Xiaomi had promised to deliver the phone by 1st week of February, 2016, but still they have not repaired and they have stopped responding me. br...

My phone is getting warmer and so I took Kalkaji Service Centre given updated software and said there would not now

Yet the problem is not solved, then I take it again and then she turned and said updated software will now not at all so I said ma'am I did yesterday I gave you software updated
Sir, has 3-4 times do we do now
I can not say that now...

Hello,
my mobile MI REDMI 2 PRIME 4G(16GB, WHITE) X000EUEA41 having a problem of camera not working, some time it is not showing its icon(folder).
Previously i have launch a complaint to your service center and the have tried so remote functioning and as per there suggestion the mobile is needed to replace.
The mobile is under guaranty (warranty) as it is purchase on 29 September 2015.
following r the detail Invoice...

I'm Rahul Soni i am living in Ghandhinagar (Gujarat) India, I have MI4i 32gb and due to some problem i have given my phone for repairing my Work order Date is 23/01/2016 & work order no:[protected] but till date my phone is not repair.
How much time it will take? The not provide me, Already too much time you have taken, i want my phone back as soon is possible, it is very difficult without my phone. and my phone is under warranty.br...

Dear sir
I have odder Mi India redmi note prime 16G on date 20/01/2016. My odder no is[protected].but product not reached yet .and current status on your (Mi India) is that product is return and received your were house 28/01/2016 time 02:04 pm
RETURN Accepted | at Bengaluru_Bomsndra_RP (Karnataka)
But my amount Rs. 8, 499 not Refund me. So please refund me my amount as sun
(Mi India)
Regardbr...

Sir
I am purchase Redmi note prime 4G from Amazon. Com on 25 Dec invoice No.KA-BLR[protected]
Invoice For order Id:[protected]. Dec 21, 2015
After 1 month phone is auto unlock on charging mode and over heat on watch video and games or Hanging proem is a most problem s pls solve my problem
I want a Replaced my phone...