Xiaomi India Complaints & Reviews

Hi, I bought a mobile phone first time of xiaomi company in april but the piece was so defected that jack of headphones stopped working. This was not expected from this company mobile services. Even the phone is in warranty but still this issue within 1 year is not acceptable The company should look into the cause and please don't give a tagline and words of customer satisfaction.. Moreover, service centre in pune viman nagar is saying for replacement of only spare part in warranty but as a prestigious company you should provide something good immediately and how could you expect a customer tostay without cell phone for 15 days and only got a part replacement. I hope xiaomi company will look after this and would provide a better result as it is for customer trust and clients satisfaction which they believe.. Team i guess i will sooner get a response on my email id

I bought a Xiaomi Mi4 from Flipkart.com(Order I'd : OD[protected] on 8th August 2015..After 1 month o[censored]se the phone went dead...so i approached Dr. Fones(Xiaomi Authorised Service)..and they told they can solve this issue...then its being nearly 2 months its with them...I'm very distatisfied with Xiaomi's Approach and Service...they told me that its TCP/IP went defective..and the whole board should be replaced...and xiaomi havent sent the spare yet...will i be able to use my phone anymore...any Action should be taken...else situation may go wrong... Abin John George [protected]@Gmail.com [protected]

Dear Sir, I had purchased a Red ME Prime through Flipkart vide order No.OD[protected], IMEI No.[protected]. From the date i received iam facing overheating and charge discharging, i had given it for service at Ascent Technologies, Trivandrum vide ack receipt No.377 authorized service centre on 09.12.15, but till date no response from them already three times i had visited them and over phone cannot be contacted phone is always hanged and cannot be contacted. While we are visiting them there is no proper response when i first visited they promised to deliver it by 10 days later i visited on 30th Dec and they informed they will deliver by 1st Jan and today again i visited they informed they will deliver it on monday the 4th Jan 2016. The action by the concern is unethical and unprofessional if they cannot deliver on the said date it should be intimated on time rather keeping mom, iam travelling more than 150kms to reach the Sr.Centre from my home town, the answer given by them seems ridiculous and rubbish. Here i would like to inform the service centre you had authorized is not working in a professional manner, and there is no proper response from them even they cannot keep a phone properly (Phone No.[protected]. If the complaint cannot be rectified kindly return the amount at the earliest. If iam not getting a proper reply within 24hrs i will be forced for further legal proceedings without further intimation. Regards S.P.Prasanth Mob: [protected] emil: [protected]@yahoo.com

Hi Sir/ Madam I sai sandeep chowdoju, . I had purchased Redmi 1S handset from Flipkart on 13/1/2015. Order ID : OD[protected]. Last night (1/1/2016) my mobile got switched off and unable to power on the display. So i went to a near by MI service center on today morning (2/1/2016) but the service center excutives informed me that they cannot cover the warranty for technical problem and insisted me to pay an amount of 7, 300 INR for the repair. the cost the mobile is 6, 000 INR and they asked me to pay 7, 300 which is very unfair. So i spoke MI customer service expert but he was unable to help me and he asked me to dispute with the service center. I had a very bad experience and helpless. Please look into the problem.. service center address : Madhapur (Mi Exclusive Service Center) Address: MI Exclusive Service Center, TVS electronics ltd, Plot No. 44 & 45, Opp. Mercedes Benz Showroom, Near Madhapur Police Station, Kavuri Hills, Guttala Begumpet, Madhapur, Hyderabad – 500081 Hours of Operation: Monday to Saturday, 10:00-18:30 Service Center Phone Number:[protected] Thanks in advance Sai sandeep chowdoju P :[protected]

The notification light does not work on silent mode. When the phone's ringer os on silent, the notification light does not blocked at all. It only works while charging. I have enabled notification light. The light works when the phone's volume is up but not when the phone is on silent. Please tell me how to make sure the notification light works even when the phone is on silent.

I ordered mi band 15 days before n still didn't got the stock and the best joking part mi is nt able to deliver that product Bcoz they r playing hide n seek with me, they r telling talk our courier company which is FedEx and FedEx is telling talk to mi call centre and still they r giving fake promise to me that I vl get the stock very soon and they promise me on last week and I ordered mi band on 15 of last month .. Very very bad service by mi executive and FedEx

Sir iam azlan khan i have submite my mi note 4g mobile in mi service centre on date 18/12/2015 but there is no response given to me by service centre the service centre is provide bad service and bad response to the customer sir please solve my problem rapidly my work order no. is PKD/XM/15/05430

Respected sir, being an consumer i have to file complaint through consumer forum and court against xiaomi (china smarphone company-mi company). I order xiaomi redmi note 4g smart phone on dt. 30.12.2014 and i got the same on 1.1.2015, at the first look phone have not any issue. But after 5-6 month my phone screen have got spots. I also knew when i check it with dark background images and videos., time by time no. Of spots get increse now 80% of screen have white spots. I contact to customer service " service.[protected]@xiaomi.Com", but they suggest me to contact service station which is not available in our city rajkot -gujarat- india, nearest service station is ahmedabad which is 250 km from our city. I contact ahmedabad, bapunagar service station but they are irresponsible with us and tell me new issue which i am not faced prior. Issue as per service center engineer that my phone have charging socket issue. But i have not any issue with charging and data transfer through usb/ otg cable. Then i again contact company regarding this all matter but comp[any also not gives any proper resolution. Even my warranty is now going to complete on 1.1.2016 i am get any resolution from company. Help me to solve my issue. Also guide me that how i got resolution from company. Find here my invoice copy. Waiting for your reply, regards, naresh [protected]

I am purchase redmi 2 prime from mi.com on 30/11/2015 . my ordered deleveried on 04/12/2015 but my screen has defolted i have complain the mi.com on 04/12/2015. aaj 31/12/2015 ho gaya hai lekin abhi tak phone pickup nahi hua hai ...please help me

I have sent my xiaomi mi4i handset for repairing to xiaomi service center at Ahmadabad on 17/12/15 through its Pickmi service. They asked me to pay an amount of 4618 rupees as a repairing charge to replace my broken LCD with a new one as per their policy.I have made the payment within time.( Transaction Ref No IR80739098 for Rs.4618 on 24-DEC-15 13:23). But on 29/12/15 when i have received the phone i found that neither the old broken display was changed nor its been repaired. They have not even sent me the recipt of my payment as they promised and they yet not have sent me any explanation for such action.

Dear Admin, When I switch to camera app which is pre-installed in the device "Mi Redmi 2 Prime 4G (16GB, Grey)" after a considerable time, my balance gets reduced to 0.04 INR.How is this possible that I have to pay for using camera. I bought this mobile from www.amazon.in website, the delivery came at[protected], for refrence you can verify with Amazon by giving them an e-mail id :[protected]@gmail.com. Except this minor issue, the device is awesome, respect to Xiaomi and all its employees. I will be waiting for your reply Yours thanking

My name is moin khan. i have a xiaomi mi pad . on 9th dec i submitted my mi pad as it was not working at vashi tvs info tech. It is under warranty . The service center assured date of 22 dec for return it but they said need more time as part is not available. I sent lots of email to the company also they said my case in high priority but i don't think so. Because service center is not responding properly. If a company don't have parts available then why are they selling such product to harass people. My id is [protected]@yahoo.co.in and contact no. is [protected].

I have been purchased Red mi 2 prime on oct 16th 2015 phone was problem with camera error.. i have been submitted my phone in service center on dec 5th 2015.. but they are delaying to solve my problem.. phone is in service center they are not giving my phone.. they give me a work order number:[protected].. my mobile number is [protected].

Not switch on my mobile phone... delieverd on 28/12/2015. order no. [protected].. very poor service.. matter is very urgent. thankyou.

I have mi prime 2 my name is devendar mandal i had complain 2 time about my mobile heating and vivrating problem. they asket me for send my bill copy i send also. but till now i didnt get any response i have visited service center 3 time. i m facing this problem since 3 month but its not solve till now. this time i will complain to the cunsumer court... my name devendar mandal [protected]

Dear Sir/Mam; I had Purchased a Xiomee Mobile Redmi Note 4G from Flipkart.com (IMEI No.[protected], Invoice No : # GHZ[protected]) worth Rs. 9000/= on 27th June 2015 but on 17th July its display got damaged for the repairing I had spent 4200/= and almost 1 month time in the service centre at bareilly as at that time there is no service centre was available in lucknow, but afer the repairing its receiver was not working and camera focus was also not working that is why I had again sent it to bareilly service cenrte but the problem was still persist, I was using the set with the problem but one day my Charging pin also stopped working so again for the third time I had deposited my phone at Lucknow service centre in the month of Nov 2015, but after 15 days when I went to take my phone back from the service centre I found that the Phone's network got lost and receiver also not working so rather than taking my phone back I again submitted my phone back into the service centre, Finally I got my phone back on 19th December 2015 with all the issues resolved. But from last night again its charging point is not working, I am fed up of this phone as in the last five monts from purchase I hardly used it for more than one month. I had contacted with Xiomi india officials but they told me to co-ordinate with the customer care, So this is humble request you to please do something so that I could get my money back or got the replacement from the company. Please find the attached Invoice too. Regards Adarsh Tewari Mob : [protected] E mail: adarsh.[protected]@gmail.com

Xiaomi selling there product in india but there repairing center service is very poor my mi4i phone display is broken but there no display is avalabel not only in ghaziabad but also in meerut, noida, delhi repairing center i have submit my phone on 17 dec, after 10 days still there is no ans when they have this display

Dear mam/sir, My name is Udai Yadav I buy a combo of mi 10400 power bank & 8GB sandisk memory card. My problem is that the power bank is not working correctly and there is no memory card in the package. Please replace the combo. If the package is not replaced I will report it to consumer court. Thank you.

I have give my set for repair work for past 15 days now they are asking me for smaller problems like reciever, charger, but they are not helping me out for my work and behaving like they have no idea what's going around them.they have not check even my phone and said they have to keep it for 15 days again.

I have purchased a mobile phone model no, redmi2 prime before 2 month. its having problem of heating. i have visited service center three time but still my problem is not solved. i have complained online also but they also could not solve my problem .now its have the problem of vibrating its not vibrating. this time u have to solve my problem my name is devendar mandal mobile no. [protected] please contact me and solve my problem. i dont want to loose ur priority