Xiaomi India Complaints & Reviews

I have order a mobile (xiaomi Mi 4I 16 gb) order No. 71905516 dt. 16/10/2015 a received mobile dt. 29/10/2015. the mobile is defect. defect is that mobile auto switch off after 2 or 5 miniuts. I call to shopclues same date (dt 29/10/2015) and they told me go to xiaomi service centre and provide job sheet to us and we will replace to your phone. I have mail job sheet to shopclues dt. 30/10/2012 and confirm from shopclues staff. after that...

I have purchased mi4i mobile through flipkart in the month of April 15. I have net work issues like, calls get dropped frequently, Mobile data is not connected properly and can't download some of the apps from play store. I have updated my mobile with latest updates released by xiaomi but still there are problems. No response from customer care....

This is regarding the below mails, My inquiry number is [protected] and invoice has been attached. we have very worst experience with Mi phone. The service center is playing the hide and seek game with me. They are only saying that they are following up with the concern team but now it is 1 month. Kindly do the needful as you are top source of company, I think now my issue will be resolve. I have also posted my feedback on the...

Dear Sir, This is to inform you that I have purchased Xiaomi phone (MI-2) it was having charging issue so I went through pickmi service, I made three times complain then it reached to the service centre 2 times it was picked and it was returned to me. Third time when it reached to the service centre it was physically damaged as the screen was broken.Now they asked me to pay Rs 3121 which I paid through NEFT now when my phone reached...

I had an inbuilt defect in celphone. Perhaps company is doing sale of defected phones along with working phones in flash sales. My phone is with warranty but xiaomi pays no heed in providing after sales service. I am enclosing proof of everything. They are making fun of customer by giving one and another day for pik up but never comes to receive it. Also flipkart takes no responsibility of its products....

I've bought this phone probably 4 months ago and didn't even use it properly. The I ordered it from snapdeal and everything from order to delivery was good. One fine day the mobile went blank and started heating up, I immediately removed the battery after the heat was increasing. And then the real story started, my phone was dead and whenever I put the battery, it started heated hot red may be that's the reason they named there phones as...

i had ordered an mi4i mobile from mi.com site order no :[protected] delivered on 6/11/15 with faulty swollen screen .i filed a complaint (no:723335)on same day on official email id and email id printed on delivery box within 24 hrs but did not get any reply from them .my request for replacement of faulty mobile has been rejected ....

MI power bank[10400 mah] not working the order came to our home ofter checking it it is not working even we kept five hours charging order id is WIND FAB ID NO DGA7087424 plese give me new one my mail id is [protected]@gmail.com if you want to give any information kindly use this mail id my address is k rambabu naik q no 2125/b bhel town ship rc puram hyderabad...

I took the pick me service from Varanasi
and i submit the phone (Redmi2) at 17 October 2015,
and it delivered at 21 October 2015
after that i tried many time to know what is the status of phone
but customer care executive always say, it is under processing
while i have paid the charge rs. 189
please help me


gyan dev chaubey
[protected]
inquiry no. [protected]br...

I had ordered a Redmi 2 Prime from Xiaomi website. For 4 days order status was stuck on confirmed. Today after 5 days it says processed on the day it was ordered. I mean, whats going on?? Their customer care number is busy from 5 days and they also do not answer on chat support. This is the worst service I have ever encountered. I have no phone from 5 days and now the order status says DC to ship. Is it going from the distribution centre...

This is in regard to ticket no 608117 and 608249. My red mi note 3g device is with the service center since past 2 months. All I hear from them is that the issue will be resolved shortly since 2 months. Their Officials never care to reurn my mails. I have written to Jai Mani and Hugo Barra on FB but nothing happened. When asked for the contact details of the person to whom i can serve a legal notice, they are not responding.
So please...

How Xiaomi has taken me for a ride (an expensive one)

After much research I ordered a Redmi 2 Prime from the Mi India website on 1st Nov.
I was a little hesitant because I read online that their customer support is one of the worst in the cellphone business.
But since I had seen many friends using the phone in China, I decided to go for it.
Also, I needed the phone asap so I didn't opt for the discount...

I have order MI RED MI 2 PRIME on 1st Oct and deliver at 7th Oct . the product quality is very low there was battery heating to much and battery charge not hold on .I give complaint about replacement on 11th Oct and pick up at 15th Oct and deliver to ware house at 19th Oct and still they not replace my product and give to excuse only i requested to them please refund ....

Mi earphones usually cost Rs.999 and are always 'Out of Stock'. One I saw a post by Xiaomi India saying that there is a diwali sale and I saw that the earphones were available on that day for Rs.299, and i thought the cost is reduced because its a sale. But after buying the product, I have recieved a different model of earphones. These are a lower model and the quality is different. I want to return this product, and get a refund, since it...

I purchased MI power bank 10400 MAh on 18/10/2014 and one more on 20/10/2014 through Flipkart after using both the products I had problem with the both the power bank. I contacted customer care to solve the issue they made me to run the corners of Chennai MI service center and the service center informed me that power bank cannot be serviced and informed me to contact the customer care I called them and informed them they agreed to replace...

I am Nilesh B Trivedi from Bhavnagar city Gujarat state. Today on 4/11/2015 at 10:00/a.m in your Diwali with MI. Sceam. I booked a hends free and put in cart. Then I show after a minute there is a sentence of out of stock but my item yet show in cart. Please give me a proceeding payment procedure. Otherwise it's is cheating with customer and I go with legal in consumer protection. Your customer N.B.Trivedi....

I have place an order on[protected] which order no. is[protected]. i have received a faulty phone on[protected]. after that i make a complain in [protected]@surpluss.in on[protected]. after 3-4 day they take the faulty phone back on[protected] through bludart courier which way bill no. is [protected]. after taking back the phone they send me a another phone on[protected] which replacement order no. is[protected]. this phone is also a faulty product.after...

1. I ordered Redmi2 from MI store in Delhi on September 20th (Order ID #[protected])
2. First I got a dysfunctional phone. The toll free number never connects and I had to find and go to xiaomi service centre to resolve the issue
3. I was asked to get the phone replaced, so I finally managed to contact xiaomi to pick it up and get me a replacement
4. The replacement phone package arrived in 5 days only, but there...

I am red mi 2 phone purses on 19 april my phone is heating i am going to service center 1.1/2 months is over my phone problem is not be solution...

I purchased Mi4i 16GB worth Rs. 12999 on 17th Sept, 2015. Within a month the cell Phone got an issue with display (manufacturing default). So I submitted my Phone for repair/replacement in Mi service center( S.G. INFOTECH- Boriwali West Mumbai-92) on 12th Oct. 2015 and till now I had visited more then 3 times and every time the service center replies me that I'll get my Phone in or after next week and have not yet received my phone back....