Xiaomi India Complaints & Reviews

We went to the customer service centre of xiaomi at coimbature(Vinayaka communications, 445-A, KRS Towers) for repairing our battery and software problem with Redmi 1S phone. First time they just gave back the phone without any repairing and said no problem with the phone.But after reaching home we felt the same problem again.That time they took a service charge of Rs.650. Then we again went to that service centre(Because we don't have any other service centre within our reach-ability other than this service centre) .Second time they cheated us by giving an old phone of somebody else. Only after reaching home we recognized this. This time they took a service charge of Rs.600.Now we had the old phone of somebody else and its not working at all. What we will do????????Each time we are going and they cheating us. We need our original phone back without any problem.

Purchased one Redmi Note Mobile inn Flipkart . It works superb and fine. At the end of Warranty (One month before) my mobile was dead. I contacted local mobile service dealer, far a gap of 45 days my mobile problem was not yet solved. They telling that we are awaiting for Motherboard replacement ... So Xiaomi Mobiles are as for as good, if it gives you problem you are unhelpful. Service Centres are available only in Selected cities of Tamilnadu So don't buy hereafter XIAOMI Mobiles india, VERY VERY VERY poor support service support in INDIA.. Whenever you purchase any mobile, before check the local Service support ... I am very much worried about my Redmi Note, whether it will be solved or not, during the warranty period itself giving problem means, what can i do for post warranty ????????????????

Xiommi is one the fraud companies who cheats their customer. i have defect in my usb cable or charger, so i went to dwarka sector 11, Delhi service Center. At reception a person usually checked my usb and said it is damaged so cant be changed. But usb not tempered by me..These people Robbed their customer for the name of customr service(bcoz xiommi is also a chinese comapny and chinese company are world famous for their cheap quality of products)

I am facing many problems from redmi 2 prime regarding battery draining, apps are not responding, playstore is not responding please provide any solution for this

I buy a mi 2 prime phone through amazon just before diwali, but from last few days my phone battery not working properly and also phone get warm, and battery backup is very low from last few days, if battery is 80% at 8 pm and in morning battery is 0% without using,

Dear sir/mam I purchase the phone your side redmi 2 prime only one month time purchase the your side and I faceing the problem I request for you short out tha my problem very as soon as Sandeep Singh E-646 Aali Vihar Dharampal colony Sarita Vihar new delhi-110076 Mob: [protected] Mail I'd: Singh.[protected]@gmail.com

Order ID #[protected] I had purchased a Mi Headset from Mi store India and it was delivered on 12th November 2015 but it was defective I have faced the below mentioned issues :- 1) Left side Ear piece if the Headset is not so Audible compared to the Right side ear piece, i had even interchanged the headphones and checked doubting whether there could be some problem with my left ear but the problem is with the Headset only. 2) I am unable to remove the Ear Pad of the Right Side Ear Piece. It is jammed. I was calling the customer care since the delivery of the product from 12th November but it was not at all getting connected. But i was repeatedly calling from landline and mobile and was finally able to connect and made a complaint over the phone on 14th November. It was so pathetic that the customer coudn't communicate well in English and they simply said "WAIT FOR SOME TIME IT WILL BE REPLACED". Today is 12th December - I made the complaint on 14th November, it is more thatn 28 days now till the customer care executive says "WAIT FOR SOME TIME THE PRODUCT WILL BE REPLACED". But they dint replace and they dint refund my money as well and they are cheating me . Please help me file a case against this Company. The product was delivered by their official supplier named Rocket Kommerce LLP. Please take desired action.

I have buy new smart phones from MI official site on before 9 days, currently I have problem faced of disturbing during incoming call and out going call.

My phone having a problem with the display. I called the trivandrum office, but they are not picking the call. Do the needful. I am not satisfied with your service. Too bad. My number is [protected]

My redme2 prime three days to battery very poor performance. Duty starting time 95%. Afternoon 2:30pm phone charging 26%.phone also very heat .Minimum phone 4 calls attend and data 30 min using.phone few day back very so much battery performance.please change my phone. This phone purchase Oct month end. Kindly slow my problem. My phone very important my job.present I am Hyderabad 500014.

I bought my phone in September 21st from the website of this company. Unfortunately, it fell down 3 days after it was delivered to me and the screen shattered. I paid 3000 rupees for a new screen, at which time their service center in Begumpet (Hyderabad) also replaced a 'receiver' without charges, based on my assertion that I just bought the phone and never asked me for the proof of purchase - Order ID #[protected]! A week later, the phone stopped ringing or vibrating when a call came in. I took it again for service and this time they wanted proof that I just bought it. I promised to mail it in and asked them to book the phone. (Job sheet/work order no:[protected] I mailed the proof of purchase to the mail id -xiaomi.begumpet.[protected]@tvs-e.in - they specified within an hour's time. When I went to collect it, they say I have to pay Rs 1000 to get it - because they booked my phone as 'out of warranty'!!! One of them says - 100% they will not give it - unless I pay. I asked them how they can say it is out of warranty - when I told them I bought it 2 months ago! And, sent the bill too as agreed! They are just not bothered and saying they will not give me my phone unless I pay! Having already spent Rs 10000 on this (useless to me) phone which has given me nothing but problems, I am at the end of my tether and regretting this whole purchase very very bitterly! On every visit I tell them the battery does not last even 10 hours and they say it is fine, without verifying anything. They just threaten to reset the phone to factory mode.

I ordered a MI 4i with shipment ID[protected]. And when i called the customer care at 9th December around 1PM, they say it was delivered to you by Fedex with shipment ID[protected] on 9th of December 3PM but you were unavailable. I dont understand is are they immature or do they have any sense what are they talking about. How can they even say that as a reason of cancellation of the shipment. If someone is reading and wanna look into this issue, then please do

I UPDATE LATEST VERSON IN MY ZIOMI REDMI 1S MOBILE AND AFTER UPDATE COMPLITATION WHEN I RESTART MY MOBILE CONTINUOUSLY MASSAGE COMES ON SCREEN SHOWING THAT YOUR UNFORTUNATELY THE PROCESS ANDOID, google, playstore, etc has stop. Send bug report to mi for analysis. But even i click so many times on send option or cancle option this massage is not going to send and continuously appear on screen and i am not able to use my phone.

On nov 2015, i have purchased xiaomi mi 4i from snapdeal and after 10 days, i was facing problem in my camera, on 29 nov i submitted this phone to the customer care and after a week on dec 5 i got my phone with the camera issue resolved at that time . but after 1 day i was again facing the same problem and this time again they submitted my phone for 15 days and the service center people told now they have to replace the motherboard . My issue is if there is so much hardware issue with the phone, how can they release that in the market without proper testing and now as already this phone has some big issue with the hardware, i want the replacement for my phone or my money back for this phone and whole year i cannot will repeat the same thing again . The concerned authorities are requested to look after the matter and the chinese company has already issue with the quality before and the service center behavior was also Unethical .

I visited Mi service center in Surat to get my power bank resolution solved but the representative asked me to take a token and due to some reason the issue could not be resolved hence today when I again visited the store I was again forced to do so problem is every time I have to take token and do not get resolution. They are only telling that talk with company and company say go to the service center

Maine 28 nov ko ek mi4i ka phone kharida jiska touch khabhi khabhi kam nhi karta hai, back camera mai photo blured aata h, khabhi khabhi apps kholne se batata hai ki apps is not responding aur apps play store se download nhi hota hai. Yeh sabi problem jis din se liya hai usi din se a rha h. Is loye mai chata hu ki mera set exchange kr ke dusra diya jae

After date of delivery your product found defective the i will call your customer care and demand to return but they said you can go to service center and repair the product. when i will reach your service center the told me no issue in my product. but it actually in problem is Lines on Display. they will not accepted this problem. then i will re call to your service center and told him but they repeated same answer and i was unsatisfied It was 5 times visited to your store and after that problem was found to your service center this Job Card no is[protected] dated[protected] but he said display stock was not available that way required time of repairing is more than 15 days. Today i will re call to your customer care and say to want refund then he said to refund period was already completed and after 30 days no refund was claimed... it was not a satisfied to me please arrange return and refund after the period

I am purchasing new mobile mi 4i through mi.Com and received from 7th nov. Phone not working properly so went to service center but he said me that your mobile replace because not in working condition and then i request to customer care to replace my phone.I raised request for replacement on 14th nov.My ticket no. Is 747787.Customer care executives was committed me that my phone change within 5 or 7 working days but now 22 days are spend but no one contact me regarding replacement.When i called mi call center then we say " wait kr lo sir ho jauga".Please solve my issue and replace my phone

JOB Sheet No :[protected] When they are given me phone at that time they were using it .Screen also had scratches so when i seen it they replaced it and put my screen . phone is fully discharged so i didn't check IMEI at that time and but on battery Cover IMSI is right at that time. As i have received phone but IMEI is different can you please check it Its careless of Service center people My IMEI [protected] received phone with IMEI [protected]/13

I purchased mi 4i mobile from snapdeal fro 1 month back iIam using Airtel 4G but this mobile network is very poor it's working like 2G iIam upset with this handset using 4G sim but speed is poor it's not 4G mobile xiomi is making fool Indian customers I will not advise to my friends to buy xiomi products. Take this mobile back and refund me.