Xiaomi India Complaints & Reviews

On 24 Sept 2015, I have submitted my device MI REDMI 2S for Repair/Replacement and is under warranty. Even after more than 1 Month I didn't get it back. Mi Support is not responding to my Emails and calls. The details are as follows: Device : REDMI 2S IMEI NO: [protected] WorkOrderNo: PKD/XM/15/03130 DateofSubmission: 24-SEP-2015 issue: Power ON/OFF. Location: THANE. Handset Manufacturer : Xiaomi India Authorized Service Center: Ccom TeleCommunications Pvt. Ltd. Address: F-2, F-11, F12, First Floor, Eternity Mall, Lal Bahadur Shastri Road, Teen Hath Naka, Thane West, Thane, Maharashtra 400602

I purchased Redmi prime before month. i am facing problem in calling and picking call otherwise phone is working well in the same i contacted MI service centre Kalkaji which is ruined by HCL company. They are refusing to repair my device and asking that their is a small short curcuit in Motherboard. I am confused that if the phone is in warranty then why this motherboard is not in warranty. Its very bad it was purchased one month back only. This is not fair. kindly help me to sortout this problem.

I Have deposited my phone 19th sept 2015.but till now i have not get my phone.my phone is in warranty period.still now they cant say the accurate date of repair.in want to compain its service.they told parts not available.i have waited for 40 days.since i m a student cant able to buy another phone while my own phone in service center.since i have warranty i want to replace that handset or money back.please help me

I have bought a redmi note around 7 months back and it has started behaving abnornally -intermitient hangs for unlimited time -reboots while multitasking -yellow color permanent patches at corners of screen -permanent color imprints on screen when lit up -sluggishness while chatting over whatsapp, emailing etc -open camera - click a picture-takes unnecessary long time -poor battery performance

I have given my phone for servicing to HCL touch service center at janakpuri it is authorized center for xiaomi now they are delaying to return it also their given time is over they are not ready to provide any date of delivery in coming days please help Regards Guarav [protected] [protected]

I have ordered Redmi 2 Prime Phone from MI India. It was haiving some dead pixels on the left side of the screen after 4-5 days these dead pixels become thick black line and screen starts blinking. Now 45 days passed taking follow ups but all is useless. No one is doing anything. Please refund or replace my handset. They have poor customer service center, they always deny if we say to check anything. they have nothing in their hands, they say go and ask to company.

I have redmi 2.on this phn I m going through trouble while using d internet app on mobile data connection (app's like what's app, clash of clan and many more) but it was working on the WiFi networks so that help mi out of this mess please I have perchesed this phone just weak ago.

I purchased redmi 1s mobile from ebay.in for rs 5798 on may 11 2015 the seller agreed 6 months warranty on the product After using for 2 months the mobile's battery life reduced and became very worst and its condition became slow And after 3 montgs the data cable and charger is not working I complained regard this many times for ebay.in and redmi but their is no proper response and the seller does not replaied for my requests So please check it out and resolve my problem Thanking you

I have MI3 mobile phone from Xiomi of IMEI No:[protected]
My display got broken and I went to Xiomi authorized service center on 21/09/15 at "MI Exclusive Service Center Infinity Benchmark Building, Ground Floor, Shop no. 1, Sector 5, Salt Lake City Kolkata 700091" to replace my display. I got Job number 21091504 and got replaced display on 1st November and i have paid the amount and got the receipt of the same.
From 20th October my display is not working properly and on 26th October I went to the same Service center again to explain the problem.
After looking into the problem the service center told that they can not do anything as the parts warranty is only 15 days but nowhere it is mentioned that the warranty is only for 15 days. I have checked that in website "http://www.mi.com/in/service/index.html" common parts warranty is of 6 months but they are denying this.
Please let me know if there is any solution for this or not.

TVS Electronics LTD. XIAOMI SERVICE CENTER, shop no.1, Plot no.144, RS Compound, Yashoda Niwas, Chakala, Andheri Kurla Road, Andheri East.Mumbai 40009 -In this service centre I submit my phone redmi 2 since[protected].I hardly use this phone 1 month.they r not repair my phone.I want my phone repair soon.My service order no[protected].Please do the needful

I have redni 1s phone with me, i submitted my phone to MI service center 2 months back as it is in warranty, but after the submittion of phone service center call me and gave my handset back without repairing it and said that mi xiaomi is not providing the parts to them so they stop mi service, then i call the customer care of MI, they said they will arrange pick me service and my cell will be pickup from my place and will deliver within...

Office No.1, Aswani Chambers, Opposite to BSNL Exchange, Near Phoenix Mall, Viman Nagar, Pune, Maharashtra 411014 [protected] In this service centre I submit my phone redmi 2 prime since 1 months they r not repair myphone.they say wait I wait since month.now they not receive any call from me.I want my phone repair soon.we buy phone to use not in repair phone to months in service center. My service order no[protected]this is my service no. Give by service centre.complain in my center no is 649051.they also not response.

I own a Xiaomi Redmi 2 handset which had a problem in charger slot. So, I gave it to the service center of bhubaneswar on 19 Sep, 2015. They promised to repair my product till 16 Oct, 2015. But, i have not received my phone till yet nor there is any update on it. The contact numbers of both the service center and the headquarter is either switched off or busy. The work order number is BMV/XM/15/01804. The phone number of headquarters is :- [protected] The phone number of service center is :- [protected] and [protected]

I was giving my phone to service centre .they will take 30 to 40 days for repairing.phone problem is screen problem and also this problem occured before 3 months also servics centre taken 40 days.also second time will tell 40 days .poor service plz give my phone returne as urgent basis

We have purchase a redmi-2 mobile phone in 20/8/2015 but the phone is not work properly way proble-heating & dead we have submit this phone in 3 time in service center but not work this time submit 3/10/2015.. we want to replace this phone from company.imei no-[protected]

I had given my new mobile for service in vadodara centre before 1 month. From the service centre, they had given wrong contact details. There answers are also not satisfactory. They are telling that as and when mobile will be repaired we will let you know. But they giving no time limit. I think this kind of company should not be allowed to sell the mobiles in india. I had purchased mobile on 29/05/2015 I had given mobile for repairing on 28/09/2015

I have a cell phone (Redmi Note 4g) in warranty which is not responding to touch. Approached your Vadodara center on Oct 15, 2015 - was informed that office is shutdown due to server maintenance. Contacted back on Oct 17, 2015 - nobody was available! Raised email complain to 'Ensure services' (who has Vadodara contract for servicing Xiaomi) :: No response Escalated to their manager :: No response Raised complaint to Xiaomi customer center thro call & email. Resolutions provided so far:- 1 Call customer center from Vadodara service center : Vadodara service center wont talk on phone with others :: Bang! 2 Provided Xiaomi customer care with contact details of manager of 'Ensure Services' :: no response :: Bang! 3 Xiaomi customer care asked me to ship my mobile to their central facility but shipping to be borne by me - Why should I pay for shipping when they have designated service center but not ready to work!!! :: Asked for free pickup :: no response :: Bang! Today is Day # 8 Follow up # 7 Havent got any menaningful response or readiness to entertain the issue. Requesting escalation pls -Rajat Taheem

I bought Mi4i on 23 July via flipkart (OD[protected]. the charger circuit stopped working with in 2 months which i got it repaired (took 3 weeks) at Xaomi service centre vashi . Now the speaker of the phone is spoiled. I want refund of my money for this phone. I have hardly been able to use this phone which is still under warranty.

I have purchased a MI mobile, Redmi note during the month of December 2014, now the mobile is not working properly. I handed over the same to Vignesh Service centre Chandigarh for solved the problem on dated 01.10.2015 but my mobile has not attended till date. i have visited service centre so many time. the mobile no given on the site is already off and toll free no of care centre i.e. [protected] is also not responding. The service centre tolled that the parts of these mobile are not provided by the Company. Order ID OD[protected] DATED 02.12.2014 INVOICE DATE 03.12.2014 IME NO [protected] My work order No is CVC/XM/15/04639 DATED 01.10.2015. please solve my proble

I given service for my mobile redmi 2. last month on 23rd of sep 2015. But till now my mobile is not repaired When ever i calling for the this people blaming for transports due to some spares are not coming. The service center name is TVS ELECTRONICS LTD. Indra nagar. Job order no is:[protected] Even i calling there service center no they are not picking my call the no :[protected].