Xiaomi India Complaints & Reviews

My mobile was purchase 2 months back in flipkart. After 2 months the phone display get dull. When we approach the service centre they said the LCD inside is broke. As the device is in warranty they suppose to replace the LCD without cost. But they say this will not cover under warranty. How come they can say this, as under normal use suddenly the display got the issue how the consumer can bare the cost for the poor quality of hardware that...

I submitted my phone at Xiaomi Service center in NOIDA at Satyam Communication on 10/09/2015. the Service center informed me that phone has got a motherboard problem and it will take at least 25 days to get repaired. I called them up after 30 days on 10/10/2015 and got to know that phone has still not been repaired and it will take another week to get repaired. After another week I am calling at service center but nobody picks up phone...

Mobile in under warranty and its display not work properly. So I gave mobile at service centre Jeevan Vihar complex mi road Jaipur . But no any information and decisions given by them about mobile repairing . Mobile give at centre on date 19/09/2015...

Mi service center viman nagar pune list of problem that i have faced within mi service center viman nagar pune. 1. they don't have token facility. 2. they are not well trained to handle customer relationship. 3. they don't any deadline to fulfil . i gave my Xiaomi Redmi 2 on 24 sept 2015 and they we will try our best give in 15 dates. they gave thier landline no on receipt, but no-one pickup the we i called to enquirer about my phone....

Ordered phone on 10th Sep 2015, Got defected display on phone. I have purchased a new phone from MI india, received a defected displayed phone having dead pixels black spot on it, while using it continuously get increasing. Chasing up with them from last 25 days but no hearing till yet. I want refund or replacement....

My phone was in warranty and since it was persisting some problems I have submitted it to then authorized service center in Nagpur city. But my phone hasn't been repaired and was returned back. The service center then provided me the reasons behind that, as per them reasons were 1.Parts were not been received from the company 2.Company has been moved its authorization over the service center. The service center, which is not an authorized...

I was booked two mobile phone by mi.com as on dated 5 Sep 2015. it was shipped by Fed-ex company[protected] but some paper was missing by redmi that the phone was return by fed-ex to redmi ware house Bangalore though this docket no.[protected] and this product received by Mr. Avinash (Redmi Officer Bangalore. After that I was complaint reg. this, Customer care told me your phone was not delivery. And your amount refund within 7 to...

Hello Team, This is in accordance to my purchase experience with Xiaomi India for my Redmi 2 Prime mobile purchase. I placed the order in http://www.mi.com/in/ and received the product in damaged condition. Display was completely not working (pciture attached) and I requested in email and over phone in a cordial way asking for replacement. I had a poor response from customer care team and i had to make continuous calls everyday and i...

I bought a new xiaomi mi4 n all of a sudden within a month my display wasn't working without any physical damage to it. And on submitting my phone under warranty to koramagala service centre in Bangalore; I was told that the issue will be resolved in 8-10 working days, I waited for a call or a email about the update of my phone for 45 days and the issue wasn't reported I myself then went to the service centre and asked them about my phone...

Sir, i am afzal hussen from Jabalpur (m.p) i was purchase a mobile (mi4i) from your mobile store napier town. i purchase first time mobile from mobile store.sir i have a rate issue because this model available to flip-cart just 9999. but mobile store sale me 12999. deference amount 3000 rs . please resolve this prise issue. otherwise i will go to consumer forum....

Performance of Note 4G is although remarkable but the touch became unresponsive and I get a blue screen when the phone is switched on. Customer Service said that its due to liquid damage. But the truth is that my phone was never exposed to water and has not taken a fall as well. According to service centre, the damage is due to traces of water in motherboard. My phone is still under warranty. But the customer care is not helping me out to...

I sent my Mi3 phone through mi pick up services just to get defective sim tray replacement, which usually costs 200 Rs-300 Rs at Kashmir for all other brands. After few days i got a communication from qarmatek that they have no equipment to remove Sim holder from mother borad.so entire mother board is to be relaced costing Rs 9700. What a cruel joke.Instead of Rs 300, they asked me to pay Rs 9700, for none of my faults.If they dont have...

We Ordered 2 power banks . One of xiomi and another of samsung was free with it . Both the power banks are not working at all .Both of the power banks are not charging our mobiles from the very first day We tried a lot to contact your helpdesk but we did not got any response....

I have bought xiomi Note 4 in January. It worked fine for 2-3 months but then it started giving problems. I have sent the pho to serivice centere It came back but again I had the same issue . I have sent it again however since it came I has started giving me other problems First there was a problem with display and now charging issue I dont know what to do as these people in xiomi are not helpful. There customer service number is...

Hi, I am Divya and I was gifted a Xiaomi Redmi Note 4G by my husband. Order was placed on 14th July through Flipkart.com. In September, the phone starting having minor heating issues and by mid September, the phone's touch just stopped working. From then, it was a tough job identifying the service center since none of the customer care numbers listed on the company site work, nor did I get any response from the chat support(supposed to...

I had purchased mi4i 32 gb gray from 1st flash sale on 28 july.after 20 days camera has stoped working so then i use pickmi service to repair my phone.company policy has 7 days to repair the phone but now today 40 days are over but still they are not sure when it will be repair.they r not providing me cashback nor giving replacement.now what to do. i want my cashback as soon as possible. my inquairy no- [protected] o[censored]sing this service...

I bought a REDME 2 mobile handset on[protected] through an online Flipkart sale. The device worked fine for two months and then I started facing problems like Over-Heating, Battery Drainage and Video not playing fine. I gave the device to the service centre( Vashi) and they told me about some problem with motherboard and they need to change the motherboard which would take 15-20 days. Now after visiting the service centre 6 times and after...

I bought a new xiaomi mi4 n all of a sudden within a month my display wasn't working without any physical damage to it. And on submitting my phone under warranty to koramagala service centre in Bangalore; I was told that the issue will be resolved in 8-10 working days, I waited for a call or a email about the update of my phone for 21 days and the issue wasn't reported I myself then went to the service centre and asked them about my phone...

On 8th october 2015 i make two orders of four redmi 2 prime from mi india website, my order no is [protected], [protected]. i received the item on 12 october 2015 and still i have not opened one of the box for the order no [protected] since the wieght of the box is 0.4000kg instead of 0.7230kg that is written on the parcel box. i cantanct mi india customer care many times but the line is busy all the time....

I have purchased mi redmi note 4g on 8august 2015 .after 1month 6day my phone goes automatically dead I submitted on authorized service in Baroda Gujarat on 14september they didn't repaired phone till today 12october and tell me to wait till 1month my job sheet number is bar/xm/15/01605...