Xiaomi India Complaints & Reviews

I have given my phone for servicing to HCL touch service center at janakpuri it is authorized center for xiaomi now they are delaying to return it also their given time is over they are not ready to provide any date of delivery in coming days please help Regards Guarav [protected] [protected]

I have ordered Redmi 2 Prime Phone from MI India. It was haiving some dead pixels on the left side of the screen after 4-5 days these dead pixels become thick black line and screen starts blinking. Now 45 days passed taking follow ups but all is useless. No one is doing anything. Please refund or replace my handset. They have poor customer service center, they always deny if we say to check anything. they have nothing in their hands, they say go and ask to company.

I have redmi 2.on this phn I m going through trouble while using d internet app on mobile data connection (app's like what's app, clash of clan and many more) but it was working on the WiFi networks so that help mi out of this mess please I have perchesed this phone just weak ago.

I purchased redmi 1s mobile from ebay.in for rs 5798 on may 11 2015 the seller agreed 6 months warranty on the product After using for 2 months the mobile's battery life reduced and became very worst and its condition became slow And after 3 montgs the data cable and charger is not working I complained regard this many times for ebay.in and redmi but their is no proper response and the seller does not replaied for my requests So please check it out and resolve my problem Thanking you

I have MI3 mobile phone from Xiomi of IMEI No:[protected]
My display got broken and I went to Xiomi authorized service center on 21/09/15 at "MI Exclusive Service Center Infinity Benchmark Building, Ground Floor, Shop no. 1, Sector 5, Salt Lake City Kolkata 700091" to replace my display. I got Job number 21091504 and got replaced display on 1st November and i have paid the amount and got the receipt of the same.
From 20th October my display is not working properly and on 26th October I went to the same Service center again to explain the problem.
After looking into the problem the service center told that they can not do anything as the parts warranty is only 15 days but nowhere it is mentioned that the warranty is only for 15 days. I have checked that in website "http://www.mi.com/in/service/index.html" common parts warranty is of 6 months but they are denying this.
Please let me know if there is any solution for this or not.

TVS Electronics LTD. XIAOMI SERVICE CENTER, shop no.1, Plot no.144, RS Compound, Yashoda Niwas, Chakala, Andheri Kurla Road, Andheri East.Mumbai 40009 -In this service centre I submit my phone redmi 2 since[protected].I hardly use this phone 1 month.they r not repair my phone.I want my phone repair soon.My service order no[protected].Please do the needful

I have redni 1s phone with me, i submitted my phone to MI service center 2 months back as it is in warranty, but after the submittion of phone service center call me and gave my handset back without repairing it and said that mi xiaomi is not providing the parts to them so they stop mi service, then i call the customer care of MI, they said they will arrange pick me service and my cell will be pickup from my place and will deliver within...

Office No.1, Aswani Chambers, Opposite to BSNL Exchange, Near Phoenix Mall, Viman Nagar, Pune, Maharashtra 411014 [protected] In this service centre I submit my phone redmi 2 prime since 1 months they r not repair myphone.they say wait I wait since month.now they not receive any call from me.I want my phone repair soon.we buy phone to use not in repair phone to months in service center. My service order no[protected]this is my service no. Give by service centre.complain in my center no is 649051.they also not response.

I own a Xiaomi Redmi 2 handset which had a problem in charger slot. So, I gave it to the service center of bhubaneswar on 19 Sep, 2015. They promised to repair my product till 16 Oct, 2015. But, i have not received my phone till yet nor there is any update on it. The contact numbers of both the service center and the headquarter is either switched off or busy. The work order number is BMV/XM/15/01804. The phone number of headquarters is :- [protected] The phone number of service center is :- [protected] and [protected]

I was giving my phone to service centre .they will take 30 to 40 days for repairing.phone problem is screen problem and also this problem occured before 3 months also servics centre taken 40 days.also second time will tell 40 days .poor service plz give my phone returne as urgent basis

We have purchase a redmi-2 mobile phone in 20/8/2015 but the phone is not work properly way proble-heating & dead we have submit this phone in 3 time in service center but not work this time submit 3/10/2015.. we want to replace this phone from company.imei no-[protected]

I had given my new mobile for service in vadodara centre before 1 month. From the service centre, they had given wrong contact details. There answers are also not satisfactory. They are telling that as and when mobile will be repaired we will let you know. But they giving no time limit. I think this kind of company should not be allowed to sell the mobiles in india. I had purchased mobile on 29/05/2015 I had given mobile for repairing on 28/09/2015

I have a cell phone (Redmi Note 4g) in warranty which is not responding to touch. Approached your Vadodara center on Oct 15, 2015 - was informed that office is shutdown due to server maintenance. Contacted back on Oct 17, 2015 - nobody was available! Raised email complain to 'Ensure services' (who has Vadodara contract for servicing Xiaomi) :: No response Escalated to their manager :: No response Raised complaint to Xiaomi customer center thro call & email. Resolutions provided so far:- 1 Call customer center from Vadodara service center : Vadodara service center wont talk on phone with others :: Bang! 2 Provided Xiaomi customer care with contact details of manager of 'Ensure Services' :: no response :: Bang! 3 Xiaomi customer care asked me to ship my mobile to their central facility but shipping to be borne by me - Why should I pay for shipping when they have designated service center but not ready to work!!! :: Asked for free pickup :: no response :: Bang! Today is Day # 8 Follow up # 7 Havent got any menaningful response or readiness to entertain the issue. Requesting escalation pls -Rajat Taheem

I bought Mi4i on 23 July via flipkart (OD[protected]. the charger circuit stopped working with in 2 months which i got it repaired (took 3 weeks) at Xaomi service centre vashi . Now the speaker of the phone is spoiled. I want refund of my money for this phone. I have hardly been able to use this phone which is still under warranty.

I have purchased a MI mobile, Redmi note during the month of December 2014, now the mobile is not working properly. I handed over the same to Vignesh Service centre Chandigarh for solved the problem on dated 01.10.2015 but my mobile has not attended till date. i have visited service centre so many time. the mobile no given on the site is already off and toll free no of care centre i.e. [protected] is also not responding. The service centre tolled that the parts of these mobile are not provided by the Company. Order ID OD[protected] DATED 02.12.2014 INVOICE DATE 03.12.2014 IME NO [protected] My work order No is CVC/XM/15/04639 DATED 01.10.2015. please solve my proble

I given service for my mobile redmi 2. last month on 23rd of sep 2015. But till now my mobile is not repaired When ever i calling for the this people blaming for transports due to some spares are not coming. The service center name is TVS ELECTRONICS LTD. Indra nagar. Job order no is:[protected] Even i calling there service center no they are not picking my call the no :[protected].

My mobile was purchase 2 months back in flipkart. After 2 months the phone display get dull. When we approach the service centre they said the LCD inside is broke. As the device is in warranty they suppose to replace the LCD without cost. But they say this will not cover under warranty. How come they can say this, as under normal use suddenly the display got the issue how the consumer can bare the cost for the poor quality of hardware that to in 1 year warranty period

I submitted my phone at Xiaomi Service center in NOIDA at Satyam Communication on 10/09/2015. the Service center informed me that phone has got a motherboard problem and it will take at least 25 days to get repaired. I called them up after 30 days on 10/10/2015 and got to know that phone has still not been repaired and it will take another week to get repaired. After another week I am calling at service center but nobody picks up phone despite repeated calls and follow ups. The company is fooling around people and this is a very poor service experience from Xiaomi. I am not sure what these people are trying to do. They are selling their bad quality phones in the market with zero service availability. If the company cannot repair phones, then they should return our hard earned money. These type of companies should not be allowed to do business in our country

Mobile in under warranty and its display not work properly. So I gave mobile at service centre Jeevan Vihar complex mi road Jaipur . But no any information and decisions given by them about mobile repairing . Mobile give at centre on date 19/09/2015

Mi service center viman nagar pune list of problem that i have faced within mi service center viman nagar pune. 1. they don't have token facility. 2. they are not well trained to handle customer relationship. 3. they don't any deadline to fulfil . i gave my Xiaomi Redmi 2 on 24 sept 2015 and they we will try our best give in 15 dates. they gave thier landline no on receipt, but no-one pickup the we i called to enquirer about my phone. then next i called back again to them they picked up and gave randam dates and told me you will get your phone soon. but the deadline is finished. i enquired today they said the part is not came bla bla bla.. its not my mistake, its your headache to give me phone on due date. cheap company...cheap product... cheap service... am fed up..