Xiaomi India Complaints & Reviews

I just ordered the MI power bank few days ago but after seeing the reviews and complaints against it i just decided to cancel it asap as it is claimed by (you) company itself that they are facing the problem with the device so plz dont deliver the product at my given adress as it is low quality product and i dont want to waste my money on this .order no -[protected] Kindly dont despatch your product . Please cancel it asap . Thank you

I ordered 3 xiomi mi4i phones 16gb for my family members from flipkart xiaomi authorised seller after 2 months i noticed one of the three phones is defective which is hanging the most while other are not hanging nd showing the poor quality i wanted a replacement which was refused by flipkart as it said thatit is more than 1 month and xiaomi customer care is unreachable simce 15 days and service centre says to contact customer care first

I have given my mi4i phone in the service center from the past 25 days to change the screen. The service center service was so poor. They said the company will did send the parts for the Mi4i. I really did not like the services provide by the company. My phone is in warranty also. The company should clarify that how much time was required to get a Screen change. It is of hardly 1 hour work to change the screen but the company takes one month to send a part of a phone.

Hi support team, On 15 Sept 2015, I submitted the Redmi 2 (S.No:[protected]) to your service center with problem NOT POWERING ON. Jobsheet No. JS[protected] Service Center: Vikas marg(Mi Exclusive Service Center) Address: MI Exclusive Service Center, R-42, FF, opp. Metro pillar no.46, Main Vikas Marg I have visited many times to take the delivery of the phone but every times they say come after few days. And more staff is not supporting, they shout on customers. They don't have customers query answers and they do not respond politely. There is not any system so I could track the progress update, every time customer need to visit the center. They do not provide any contact number. They says that I will get status on my mobile number. But now it has been being more than 20 days and I have not get any updates. Please help me out, I brought this phone for my personal use not for service center. Please arrange quick service and reply me how soon will I will get my mobile delivered. Hoping good and quality service.

I purchased a redmi 2 prime onile from mi.com on 18 aug 2015 Order number： [protected] the phone has been proximity sensor issue .I sent an e-mail to service.[protected]@xiaomi.com regarding the problem. The Xiaomi India did not respond. I talked to their CustomerCare No[protected] on 28 aug 2015
The guy instructed me to return the phone for replacement and provided me the address of the warehouse. I sent the phone on the same day (28st Aug) to the address. Since then, almost daily I ask for the replacement but Xiaomi India not paying any heed. Help me get my phone back or refund my money.

I have recieved a MI 10400 mah powerbank on 5th october with reference number [protected]. I want to return the product as it is a duplicate one and want the refund. I have paid 691 rupees against it. Please reply as soon as possible. Iam urgent need in this. Regards- PRASATH Contact: [protected] ...

I have recieved a MI 10400 mah powerbank on 5nd october with reference number [protected]. I want to return the product as it is a duplicate one and want the refund. I have paid 691 rupees against it. Please reply as soon as possible. Iam in a urgent need. Regards- PRASATH Contact: [protected]...

I submitted my phone on 31aug 2015 and my work order no is Gcs/xm/15/00811, there is a motherboard issue and now it is more than a month still they don't give me a correct time that i get my phone back infact when i call to customer care they irritates me the same line they repeat again and again and they also not transfer my call to their senior. Plz plz help me.. .

I purchased a Redmi 2 phone online from Mi.com/in on Aug 10th 2015 (Order No: [protected]) The phone had Network Issue. I sent an e-mail to service.[protected]@xiaomi.com on Aug 27th 2015 regarding the problem. The Xiaomi India did not respond. I talked to their CustomerCare No[protected] on 31st Aug 2015. The guy instructed me to return the phone for replacement and provided me the address of the warehouse. I sent the phone on the same day (31st Aug) to the address. Since then, almost daily I ask for the replacement but Xiaomi India not paying any heed. Help me get my phone back or refund my money.

I purchased Xiaomi redmi 1s handset in September 2014 through flipkart. The handset had an issue regarding music so flipkart replaced it. Again the same thing happened so i visited service center but they also couldn't solve the issue so i rooted the device and used custom rom . now when i again preinstalled the miui latest rom from website same prob is happening again.

Bought a Mi4i on or about 15th. July from Mi India. The H/S just switched off during use (battery still 50%) and would not turn on on 15th. September too phone to Mi Exclusive service centre and was first told that mother board has to be changed and would take 10 to 15 days. Get a SMS next mornind asking me to collect H/S informed only hardware problem. New soft ware loaded - lost all conracts and pics etc. and had to re- download my fav apps. H/S worked ok for about 13 odd days ( inbetween switched off twice or thrice but restarted again) but on 28 just switched off and did not restart. Again took phone to Mi Exclusive service centre and was told that mother board has to be changed and would take 10 to 15 days. Asked service centre that as Mother Board is the main heart of the H/S and since the phone was just about 1.5 months old the set should be replaced. Was informed that only repair possible if phone is more than 10 day old. I understand that if the phone is roughly used and has damages no replacement is possible but a conked off motherboard is a manufacturing defect and needs replacemant of the handset. I am a Chartered Accountant by profession and 60 years old. Used the handset for basic telephony, email access, and internet browsing. No games, no vedios but an surprised at the inferior quality that the phone should conk it within 2 months. The the misleading product details on Mi India's website made me think that this company too has a good H/S. I will get back the Mi4i H/S after 10 days then will have to re sync on mi cloud and get back my contacts. Download some of my favourite apps. What a bother - once again from a substandard chinese manufactures with the moto - FOOL THE BUYER WITH GLITZY WEB PAGE - CREATE AN ARTIFICIAL DEMAND BY ONLY SELLING ONLINE - SELL IT - THEN JUST TO HELL WITH THE CUSTOMER. THE HANDSET SHOULD BE EXCHANGED AS A DAMAGED MOTHERBOARD, A MAJOR PART OF THE PHONE, IS A MANUFACTURING DEFECT

Order Number 24082801. Xiaomi 10400 mah Power Bank. i order this power bank on 13 may 2015. when I receive this product i came to knw that the product is duplicate and not working properly. and i filed a complaint for the same, but till date no action is taken. Today i.e. 02 Oct 2015 i again called ask me bazaar for asking the refund and your company is saying that i have submitted my bank details, for your knowledge no one from your side said me to update my bank details. and know saying that my product is not going to return. and complaint for this product many times. So now I want that either you replace this product or give me back my money. ASAP

Sir please help me I put my handset of network related repair they damaged my phone as much that it even not starts up sir please help me and take strong action on them they are doing the same to many other people also My phone IMEI is [protected] Model Mi3

Dear Ma'am / Sir, This is to bring in your notice that I had firstly received phone for mother-board changed and found again that both the cameras of the phone not working, since last 09/09/2015 lying in service centre Touch/HCL- Mi Exclusive Vikas Marg and till date no response? Model No; Redmi 2 IMEI: [protected] Kindly look into the matter and do the needful ASAP Thank you Regards, Rehan

Hello I have purchased Xiaomi Mi 4i Order No. OD[protected], IMEI No [protected] on dated[protected] via Flipkart.com and now I have faced problem mobile Front side camera and Hotspot so I have submitted mobile at Ensure Support Service India Ltd, Surat on dated 4th Sept 2015, Work Order No SUR/XM/15/03955 and Service Center return the mobile after one week and faced again the same problem at same time at service center, surat therefore again submitted on dated 4th Sept 2015 and now I have called several times to local service center, Surat and customer service center [protected] and the customer service center updated me that we will return the mobile after two months due to not available hardware. Ensure Support Service India Ltd, Surat If you return mobile after two months than what will do without mobile till date. If Xiaomi has not Hardware than issues to me so please issue DO Piece/new piece as soon as possible. The more than 100 Xiaomi brand mobiles are utilized in our group so if you provide such kind of services in India than how to grow in future. If you cloud not return my mobile in good condition in a week than I have to go to Consumer court. I have supplied several Xiaomi brand mobiles to my group as details OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], D[protected], OD001497 [protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected] 26100, OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], O D[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD101376 [protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected] Hoping to best and prompt services. Rahul Patel Cell:+91 [protected]

This is with regards to my Xiomi Mi4 64 gb version which i have had purchased from Flipkart on 3rd March 2015. off late i have had issues with the mic wherein the phone had issues where the speakers sound was not audible enough for the the caller on the other line. With the following complaint i had taken by phone to the service centre located at Thane eternity mall. i deposited my phone on 17th August and as per them it was to be delivered back after repair in 10 to 12 days. However after not receiving any intimation from their end i had visited them again where they kept on delaying saying : spares have not arrived. then after much follow up they told to come on 9th Sept but to my surprise they told me again the same excuse that it would take more 1 week. When i raised the voice that the service centre guy only had told me to come this day they were juggled and told me to wait for half hr. i donno what they did they handed over my cell saying its repaired and they have put the mic ; when i asked from where they got the part they told they had shuffled it from other customers stock . They told to check the phone once full charged. when i checked the phone after receiving i found the issue was not solved. i tried calling them but their lines were busy and i had to go out of station for few days. once back i went to service centre again and told its not been repaired. they told again i have to deposit the phone which i refused because last time they took almost one month to repair the phone which was not repaired!!! and again i cant afford to keep my phone again since i need it for official purpose. i told them i will not deposit the phone since now you know the issue let me know when the spares arrive i will come on that day with my phone. if you could put the spares within half hour on that day why not now!! the service centre guy insisted it has to be kept and was a very rude person Mr Rushabh Shah. after enquiring from sources we found that its the same problem everywhere there is lack of spares hence service centre guys are keeping the phones with them and swapping parts since no options are available. hope the matter will be taken up ... these companies are just fooling common man.

I bought this mobile phone and was initially happy for two months. After two months the charge starting draining fast. Initially I used to charge once in two days. Then every day I must charge or the phone will switch off. Now after four months new problem has started. The charging point won't respond. I ran to the nearby mobile shop. He charged Rs.500 and told he has screwed the charging point tight and it is ok. But again problem did not get resolved. Now I learnt that when the green light is on it is not necessary that the phone is charging. The charging signal was not showing. Now I am frequenting the mobile repair shop. PLEASE DONT GO FOR XIAOMI REDMI2. IT IS DISASTROUS.

I have purchased an Mi4i Phone couple of months back. Within few months of purchase, i have faced with several software and hardware issues. Since this is my only handset, i am struggling with the handset and is definitely looking for a replacement. I never expected such bad and poor quality phones from Xiaomi. I am really frustrated that i have spend a lot of money purchasing this phone. Following are the issues i am facing with my phone: 1. Front Camera Not working - Within one month of purchase, my front camera stopped working. 2.Overheating- My phone gets heated up even on few minutes of continuous use. 3. Blinking Screen- Now, the phone keeps on blinking with vibration without any reason. I could not use my phone. We have tried to reach your customer care by different means, but never got enough support from your side. I dont want to use this complaint stuck phone anymore. Please replace my handset on urgent basis.

Mere pass REDMI2 h mene usse 3 months phle liya tha flipkart se kuch dino phle usme overheating ki problem aaa rhi thi to mene usse jankpuri service center me jama karaya h on 11 sep. 2015 ko JOB SHEET NO. - JS[protected] abhi 20 days ho gye h, koi reply nhi aaya, phone bhi nhi utha rhe h mene apke customer care pe baat kri, unhone mujhe ek complaint no. diya 592830 aur kha ki hamari technical team baat kregi aur 2 din hogya unka koi reply nhi aaya jitni jaldi ho mere problem ko solve kare mujhe bahut jayda problem face krni padh rhi bina phone ke agar aapse nhi ho rha to mere paise refund kare your customer arun kumar [protected]

I order Redmi Prime 2 from mi.com/in for which I received redmi 2. I have contacted customer care multiple times. They asked me to send the screenshots 12 days ago, and I had been told to wait for few days & that I will be given a confirmatin call and mail. But till the date there is no response and each time I call I am told to wait for few days. This is really annoying. It's like my Rs 1000 has been robbed.