Xiaomi India Complaints & Reviews

I have buy mi note 4g on 16 august and have complaint in 3rd day, i go to airtel customer care they said to update my phone but after update there is little problem after update at that tie they have to replace my phone that they say in 10 day any problem occur they will replace my phone but they not replace it. after 6 day there is any problem occuring my phone hang when someone calls and not detectin my sim card, now i have given my phone to repair at airtel customer care. now i request you to replace my phone

Hi MI, Recently i had been facing some issues with my RedMI 1S which is why I had submitted the phone at the Authorized MI service center in Madhapur Hyderabad. It was a simple "battery not-charging issue" for which all they had to do was to replace the battery connector. But the service center people said there is an mother board issue and replaced the motherboard after 15 days from logging the complaint. Below is the Job ID reference for the same: WO-[protected]. The "battery not-charging issue" however was still not fixed and therefore the service center people logged a new complaint. Below is the second Job ID reference: WO-[protected]. This time when I collected the handset, the "battery not-charging issue" was fixed but however I noticed that the IMEI number of my device was changed. This is the original IMEI number which you can verify in my attached invoice copy. [IMEI/Serial No: [protected], [protected] ] The people at the service center are have changed the parts of my phone and this is the current IMEI number at the back my phone right now, which you can verify in the attached screenshot: [IMEI/Serial No: [protected], [protected] ] This kind of fraudulent behavior from authorized service centers is totally unacceptable and its a real shame on the part of MI brand. Please log a complaint against this and take a serious action against the fraud service center employees, so that i can receive my original phone/IMEI Number. Also, I need an assurance that the above mention fraudulent IMEI number ([IMEI/Serial No: [protected], [protected] ]) is not one from a stolen device. If this cannot cannot be done, i need an immediate replacement with a brand new RedMI 1S hand set. Kindly revert back in case you require any further evidence. Thank you, Really disappointed MI User. [Chetan Palekar].

Vinit jain on Sep 12, 2015 I ordered a xiaomi 10400 mah powerbank which oi got today The first thing when I opened it was that the protective case in which it is kept was broken Then when I examined the powerbank I came to know that the finishing of the material was very poor And on the products of xiaomi mi.com is written but on this powerbank xiaomi.com which confirms that the product is fake Also when I charged the powerbank and put my phone on charging after unplugging it when it was showing 4 lights it just started showing only 1 light in just 2 seconds ... Read comments Electronics & Appliances

My Xiaomi Band is not syncing sleep from past 1 week. My Phone interface displays following message " You didn't sync wear your band last night". Otherwise it is tracking my daily steps perfectly. My purchase details are Order ID #[protected] Date : July 9, 2015 Kindly revert back at the earliest Best Regards Nimish Aggarwal +[protected] join.[protected]@gmail.com

Dear Sir/Madam, Please find below mail i have dropped to redmi complaint mail id whereas i have not received any mail. I Rahul garg purchased a phone (Redme note 4g)through Flipkart website on date 26.08.2015. When i purchased this phone it was working properly but after 1.5 months it got some charging related problem.then i called on your tollfree no and i was asked to go to service center i.e in Jaipur (200 km far from my home). I as a serviceman couldnt go there and after some days automatically my problem was solved. but after few days again i faced same problem and now this phone is getting charged by another charger.Now i feel that there is charger related problem in my phone. Now a days again i am facing another problem i.e when i call by this phone i do not able to cut the phone inbetween as my phone automatically becomes locked and lights becomes off and even after pressing so many time on/off button same do not get on.when phone cuts then ligts get on. Now I am completly dissatisfied with this because service center is very far and i cant go there again and again, because it takes one day and 500rs for visiting there which is very tough for me. I humbly request you to take the matter on urgent basis and arrange for the exchange of my handset. Rgds Rahul garg 91.[protected]

Its very shameful to say that my xiaomi mi4i which is having corning gorilla glass 3 felt from my hand and the display and the glass of my Mi4I broken into pieces even after having the glass guard on my cell. Can you all explain how can be a gorilla glass 3 break into pieces by just falling within a hand distance to floor... I think its a brand threat for all of you. i have spared my 4000 buks to repair my device. Who will bear that. Seeking the from you all soon.

I am shiv shankar karri staying at delhi purchased REDMI-1S (refurbished product) . Purchased from : surpluss.in with Invoice no:[protected] dated 01 Aug 15 14:57:35 Hrs buyer order:[protected] IMIE/serial No:[protected]. fault: My phone is dead after update. phone submitted to: Touch Service center at gurgoan sec-14. Jobsheet No:JS[protected] dated 26 Aug 15 12:39:49 hrs Expected Return Date: 04 Sep 15 Attended by:Jitendra 2 Visit on 3 Sep: The phone was given to service engineer amit bahudoria who keep the phone from 26 Aug to 03 Sep 15. It took 8 days for the above said gentleman to know the phone is dead and quality assurance check.god knows these technicians dont deserver to be seated on this chair. To know a phone is dead it took 8 Days of customer which does not value them. I visited to service center on 3 sep and query about my phone status thats why the sleeping staff passed the fault to company on 3 sep. Really poor standard. On 3 sep : he demanded for the motherboard where it shows pending the fault management system of xiaomi. they told the HM1S mainboard whose part number is:[protected] showing pending. why it showing pending. On 10 Sep i again visited the site still showing pending. please ansmwer my query. give us new phone if you dont have motherboard.

I have been given my mi 3 handset to authorised service centre at thane last month on 13aug15 a d it is in warrenty but as of today handset has not been repaired and returned by service centre because of spare parts unavailability.after lot of phone calls and mails they told the spares are in transit, how i expect the good service from xiaomi in india and in mumbai.as i was very excited about mi5 release date but now i have been upset due to the slow respnce from xiaomi for the resposibility after sales service

I have visited mi exclusive service centre banjara hills hyderabad for my mi band issue, They refused to give service to this product and told me to contact customer care. I have contacted customer care, these people told to visit service centre, i went again to service centre and made a call to customer care and given it to service centre people, so that they can decide who is giving service. finally customer care people told that i will get a call from mi regarding this issue, but till now no call or mail or response from them. even i have called 3 times and chatted with them on their website for service. same answer you will get call from xiaomi. but no response till now its been a week today. for contacting customer care[protected] we need to call continuously more than 30 times to connect.

One of the worst service centers. My Phone is dead and the service center is claiming it as a water damage and refusing to replace the phone. How can a phone have water damage until it had contact with the water ?? They are telling that my Phone's white sticker will turn red very soon. But its white, how can they predict the future ?? i would recommend friends not to but this phone.

Handset hangs up and stop responding whenever processing any application. Totally irritated with this issue of this handset.
this problem begins after the last two updates installed... before those updates everything was smooth...
want previous update again.
main issue arise while playing games like Clash of Clans.

My phone's battery back up is in very bad condition. i have give to repair my phone to 55 Manik tala main road, Wireless Communication
Address: 55 Maniktala Main Road, Opp Bagmari Loknath Mandir, Kolkata-700054, West Bengal
Hours of Operation: Monday to Saturday, 10:00-18:00
Service Center Phone Number: [protected]. bt now they refused to repaire my phone n roughly said me to take back my phone with out servicing from your mi care. they said me that they will give my phone within 3days bt now they are roughly telling that they will repaire my phone after one month. the opening time of this care is 10.00am bt they open near about 11.00am and closed before 6pm, , , , , , i will be highly obliged to you if you response my complent. thank you...

I would like to bring into your notice the horrible experience current I am facing with regards to the Mi4 phone bought and the after sales services. Issue 1: I bought Mi4 (64GB) through flipkart on 12-May-15 which was received on 14-May-15. (Order no.: OD[protected] The phone witnessed hang issue on the night of 09-Aug-15 and immediately after that started auto restart. I was unable to use the phone as it was consistently hanged and was restarting. The phone was not even 90 days old and I was completely unable to use it. I tried and did factory reset of the phone but nothing changed. Finally I thought to visit service center and checked the address and phone numbers from Mi website. Issue 2: Since morning of 10-Aug-15, I tried to call the centralised helpline –[protected] was the number was constantly busy and unreachable. I tried to contact Nehru Road service centre[protected] and Janakpuri Center[protected]DELHI) but both numbers were constantly busy and unreachable. I went to Nehru road center (which was supposed to be exclusive center) all the way 30KMs from my place. After reaching there, the executive told me that it is only receiving center and my phone has software problem which will be handled by Janakpuri center quickly (in 15-20mins). From there I went to Janakpuri Center. On reaching there and waiting for 2 hours for my turn, I was informed by the executive that phone needs to be submitted for atleast 15 days. They denied to inform me that what exactly is the issue. I have made a second visit to the Janakpuri center also, but with no relief. The service center shop was closed. Then I heard a lot of noise that made it look like a fish market and I got to know that it is nothing else but MI Service center shop (that they temporarily took). One month has passed now, I have several times tried to call on Janakpuri centres number and central helpline but both phones remain busy and unreachable. This was the same problem echoed by several other users when I met them at service center. Now I have no clue where my handset is and what exactly is the problem. Moreover, I have been issued jobsheet for mobile repair on ‘Blackberry’ letter head. There was no sign of Xiaomi Mi anywhere in the service center. Honestly, this kind of product quality and after sales service was not at all expected from Xiaomi. I am feeling cheated and deceived. Can’t believe customers are being treated in such a way. I can’t express the trauma and pain I felt visiting the centres and still undergoing. I have spent Rs.22, 000 and I need either full refund or replacement of handset with new one. I don’t want to use repaired handset.

It's been only few that i purchased the phone online and i have started facing so many issues. -The phone hangs a lot - The apps stops responding in between - Network issues, 3G runs at the speed of 2G and when i switch the sim to other phone it works so is definitely with the phone I have just started using the phone and facing so many issues, i wonder what will happen in future. Please replace the handset, as there's some problem with the device only i believe.

I received the parcel on 7 sept 2015 and when i opened the parcel I found that the packing was not good . It was not looking like the new one. It had scratches on it and colour also seems to be dull. When I tried using it the performance was worst. I purchased the power bank of 10400 mAh and it could not charge my mobile single time also. Before mobile the power bank used to get discharge. Please give me my money back. This is my worst online shopping experience. Please check the products before shipping. The sellers are doing black marketing by sending the fake power banks. Please take some action as soon as possible or send me the new one or else I will go to consumer forum and file a fraud case against your company and make sure you pay a high price for this. I had registered a complaint on call with Complaint id - qrc43655499 on 8 sept 2015

My phone red ki 1s is not working after I updated it to miui6.7 but after update my phone was consuming very much battery Then I updated it to miui6.6 stable After that it ddnot worked even it does not opens up .., ..and when I contacted xiaomi their phone number doesn't works when ever I call them ...this tottaly a big harassment to the customer ...at least co. Shall listen to our greviences

Mera phone redmi 1s he usme ab sirf starting logo hi aa raha he ...jab start kare to..recovery mod nahi aa raha he...kyu ki mene softwear update kiya he...jo phone me se hi version aaya tha...ab mera phone start nahi ho raha...ab navsari-396445 me koi care nahi he...ab me kya karu...mera phone warrenty me he...

Respected sir or mam, i ordered in 27 / 08 / 15 mi 10400 mah power bank. I got the power bank 01 / 0915. But that power bank is not working, it is not charging. Pls l return the product. This is myorder confirmation number: [protected]. This my request.

I gave my phone(Xiaomi MI4) for repair to xiaomi service centre . The problem that i was facing is it won't turn on. I took mi pickup service. it has been 2 weeks now since i have given my to them and i have not recieved any reply from their side and when i call them they either hang up the phone or don't reply. My phone is under warranty. i bought it on 19th of march, 2015.Now i feel like i have given Rs.24000 of charity to xiaomi. My phone was sent to Qarmatek service pvt. ltd., ahmedabad, gujarat - 382445.

Respected sir/ maam I ordered 2 mi power bank 10400 mah along with beats, . I received power bank and duffle bag. The mi power bank 10400 mah is also defective. it can not charge my 2300 mah battery fully. I want my rs 748/- refund or replace the order and provide me new and good products. My order no. is [protected].