Xiaomi India Complaints & Reviews

Hello, i had ordered a xiomi mi4i grey mobile with order id: od[protected]
. But it is not working and also it is not charging any phone connected to it. So, i want to return the product and also want my money back.
Thanks & regards
Dilip kumawat
50 / a karoli nagar near
Mishrilal nagar a. B. Road
Dewas (M. P) , kaila devi
Mainder.
Dewas 455001 madhya pradesh
Phone: [protected]

Hello, I had ordered a Xiomi Power Bank with Order-No.-[protected]. But it is not working and also it is not charging any Phone connected to it. So, i want to return the product and also want my money back. Thanks & Regards Kashmira Meshram Kashmira Mesharam, Plot no 600, Behind Bishop Cotton School, Dr. Ambedkar Nagar, Dharampeth Nagpur, Pin No: 440010, Civil Lines Nagpur - 440010 [protected]

I ordered two power bank "OEM Xiaomi Mi 20800 mAh Power Bank With Flexible USB LED Lamp" from vender named "Circonia" but one is not working properly and its different in color in ordered white and received white. Please make it change and help me to find replacement.

I had buy redmi 2 in mar15, after two months i had update the phone it stuck on MI logo, i had gave this phone to redmi service center they told me you have to change MotherBoard of this phone, after two weeks i have recd. my handset, i thought problem get solved but no after changing motherboard my phone's WIFI was not connecting. with the same problem i had go to service center again on 17.08.15 but till date on 02.09.15 they not given any response about my phone. they did not pickup the phone. they did not have my phone status. i get very frustrated

Hi i hw purchased mi4.Its just 2.mnt used i hv the bill and everything. Seriously speaking i lvd the device a lot but ws extremely hurted by the service they provide. Two days ago ther ws my display faliur, so i approched the service center in wadala mumbai. They just say a single thing tht this cannot be fixed wittin warrenty and fr repairing it they asks me 9000 cash. I hv seen my friends micromax phone been repaired for free. If anyone could help me i wld bee thankful to u plz email me at [protected]@gmail.com If this takes place the compony will not be able to reach the goals. Because it has worst after sail service.

My power bank was not working and in the service center they promised to send a replacement to my address before August 7. It's been so many days and there is no response and Xiaomi is not at all responding to my queries. They should not provide warranties else provide proper responses.

Abhinav Technologies, Ahmedabad, Gujarat is service center of Xiaomi India. I have visited service center twice this week to repair my Xiaomi phone under warranty. Today on Date:[protected], They have replied me that your phone is having motherboard problem and company is not providing motherboards. So, we will not repair it. My problem is that my warranty is going to expire on date:[protected]. I have only a week to submit the phone to repair under warranty. Please log my complain.

Sir, i have ordered a mobile power bank of 20800 mah capacity and same was delivered to me on 31 / 08 / 15. After charging it fully when i used it, the charge got drained within 15 mins of charging. Hence the power bank is not as per the specification. Kindly replace the product.

Product detail ; 15156808:20800mah power bank
Order no ; 23331054
E - mail ; [protected]@yahoo. Co. In
Mob no ; [protected]

Hello, I bought one mobile from Mi India official website on 21st Aug, 2015. Within 10 mins I cancelled my order and bought same mobile in diff color. I have received that mobile but even after 12 days of cancelling the order, I haven't received any refund for my cancelled order. I wrote down to Mi India service and they said they are processing it. But now they have stopped replying. Can you guys do something regarding this. I will be very thankful for this. My cancelled order number is: [protected] Thanks in advance, Udesh

I bought Mi4 through flipkart on 22.06.15. On 16th Aug 15, on morning my Mi4 was not working. Keenly seeing, i found a crack ( a single line ) in the screen. The phone was never dropped or impacted or mishandled.The phone was just kept of the table. The cause of the crack was not due to any of the mis-handling reasons. There is no dent, bent or any marks in the phone that cause the crack in the screen. It was very visible that the crack is not caused due to any physical impact or mishandling the phone. I have complaint this to the customer care representative on 16th and mailed them the photo of the phone the same day. Till date no response mail came from their end. After repeated calling the customer care on daily basis, they replied me vide phone on 25th They said to visit service center, if they confirm there is no any physical impact or customer induced damage, customer care solution manager will decide. but after visiting service center, even though the service center guy accepts their is no impact on the phone refused to change the screen for free of cost stating that it doest cover under warranty. The cause of this crack is due to manufacturing defect in the screen but customer care refused to replace the screen or not even ready to investigate the cause of the damage. Only mistake is buying that xiaomi mobile. Customer care should investigate the cause of damage and rectify the problem free of cost if the damage is very much visible due to manufacturing defect. They are not even ready to here the issue and blindly telling it is physical damage.

I have purchased RED MI 1S, IMEI #[protected] phone around eight months ago and it suddenly stopped charging one day. I called Xiaomi service center and they have provided me with the addresses of authorized service centers in Delhi NCR; however, most of them are either closed or stop taking under warranty phones. Finally Satyam Communication in Sec-18 Noida agreed to take my phone and after evaluating my phone they have told me that mother board of the phone needs to be replaced which would take around 2 weeks. I have submitted my phone on 17th Aug and already visited them twice to enquire about my phone, every time they asked me to come after 1 week as part is not available and they never pick up the phone at service center.

I have ordered Redmi2 Prime mobile phone on 24th August, 2015 in FlipKart and the mobile delivered on 27th August, 2015. There are two types of problems, I am facing. 1) If I reboot my mobile, maximum time it shows some kind of error massage(picture attached) and few options to select. If I go for any of these options, it will not reboot properly. Same problems happen, when I switch off my mobile and then switch on. 2) The mobile displays full battery length, when I go for sleep in night. But when I wake up in morning, mobile switch off automatically and it shows battery length zero. I have requested for return on 29th Aug, 2015 but I did not get any call from technician.Today 30th August, product specialist team should call me around 3:41 PM but I did not receive any call. I want to case file against flipkart to do return request smoothly and provide me a same handset model but good quality. Order no:OD[protected] Thanks, Amit Ph:[protected]

I had ordered a xiaomi redmi 1s mobile through surpluss.In on 17.08.2015 the order id no is[protected]. And they delivered it on 26.08.2015.When i opened the pack in front of the currier boy found that the mobile is not working. The battery is not charging.Then i inform to c/care of supluss.In at around 02.15 pm.About the problem.At around they replied that it changed it with in 72 hrs. But till now no body came to pickup that mobile.I also send mail on 29.08.2015 about the problem but they do not repley .So you are requested to take necessary action that i can get a new set of mobile (redmi 1s) or they refund my purchase value as early as possible. Thanking you. Mrinmay kr. Maity. Mob.No[protected]

I bought the Mi4i device about a month back. The day before yesterday after the system update of the phone, I incurred the mic problem on my device. The problem is that, while recieving or making a call, I can hear the voice of the other person the phone, but he is not able to hear mine . As I put the phone on the speaker or connect the headphones, the other one is able to hear me.Really, understand me, making calls is very difficult now. I ordered the device from Ahmedabad, Gujarat but presently I am in IIT Kharagpur. Please look over to the matter soon.

Hi, I purchased Mi note 4g mobile from flipkart on 02-Jul-2015 it's IMEI number is [protected]. After using some days I found the hanging issue in it's camera. The camera was hanging when the video recording done for continuous 1 minutes.I complain about it to flipkart and asked them to return the device but they suggested me to upgrade the software to latest version and then check if the problem persist then check with Mi service centre. After that I upgraded the MIUI FROM V4 to 6.6.1, the camera issue resolved after upgrade.After around two week, the phone stop charging I went to following service center:Sec-14Parswanath Acardia, GurgaonThey checked the device and said to leave the device since device had some hardware issue. They took device on 14-Aug-2015 the service number is JS[protected]. They return the device on 27-Aug-2015 and said that the issue is resolved. I checked the mobile was successfully charging.After a day I need to take copy of some document and so I tried to take picture but unfortunately the picture taken by the mobile is getting blurred. I upgraded the software but it did not solve the issue.I had taken the pics of documents before giving mobile to service centre, before service the picture quality was good. I am sure now that it is not an issue of software, it seems to me that at service centre they have changed the camera withou any issue and without telling me.I request you through this channel to kindly let me know what should I do. I know that if I go to service centre they will take my phone and again take 15-20 days to solve the issue and may introduce some new issue.I have not purchased this mobile to always put at service centre.I simply want to exchange this faulty device with other non-faulty device which should not have basis functional issue.I am attaching here the invoice, pics taken before service centre and after service.I request you to kindly take appropriate action against the service centre and advice me what should I do.Regards, Murlidhar

My phone was working properly till 24 th august bt after that option o[censored]pdate cames so i updated but un fortunately after that phone doesnt updated instead it is not switching on also i was contacting service centre so many times bt no one attending kindly help to give the update

I have redmi 1s Due to some problems .my redmi 1s is not working properly.so I was submitted my redmi 1s at service centre jank puri they said me with in a week u get to redmi 1s.but still date I m not received my redmi 1s. And I called up so many couples of the day to connect to service centre but they are not attending my call . And also your customers centre promise my sir solve my problem soon but not responsible.. Kindly solve my problem and get back to my redmi 1s will properly work. I am waiting ur respon possively Himanshu arora [protected] My reference Id JS[protected]

Order No:[protected] Ordered product on 17th august, till now i didn't get my product . shipping company saying they lost my product, i contacted xiaomi customer care support they not giving proper response. Worst service worst customer care.

Please provide as much information as possible...i bought xiaomi redmi 2 a month ago and i updated the ui to miui 6.6.6 as soon as i got the phone.. Then I started to face rapid and abnormal heating accompanied by rapid battery drain... Again i updated my ui to miui 6.6.8 yesterday... But still the problem stands pls help me... Ive just bought it only a month ago

Dear sir i have purchase a MI power bank online shoping for book my offer i have receve the percel and i am py the amont for the service man bt my power bank not working the any time plz acept my complaint name- muzammil hasan add- kot east near tehsil sambhal mob num- +91-[protected]