Xiaomi India Complaints & Reviews

I was booked the product MI 10400 MAH The product which I'm received that is a defect product. So many time I'm try to charge my mobile phone but charging not proceed the power bank not given the 100 MAH backup to mobile phone.so many time I try to customer care no+[protected] But know as pickup the call within 2 minutes the call was disconnected automatically. My Order Number: [protected]

This is to inform you that I purchased Xiaomi Mi2 mobile from flipkart and it is in warranty period and service centre is not available at Lucknow. The problem is that touch of this mobile is not working properly from last few days. You are therefore requested to kindly resolve this issue at the earliest.

Last week I have visited today at Mi (XIAOMI) mobile phone service center M/s Famous computer, Novelty plaza in Bareilly and they checked my phone and told mother board had got faulty and will be replaced with new one. I was shocked how does a motherboard go bad within 2 months only. Now they will take 13-14 days for repairing and time being customer will be facing lot problem due to non-availability of mobile phone and lost contact due to sudden failure. I am not satisfied with your product and people behavior at service center, how anyone can run multi agencies under one roof i.e Lava, Videocon, Lenovo & Xiaomi. Also there is no response over landline phone mentioned on the website of Bareilly service center. I am requesting you please look into on top priority and try to give my phone back in 2 days. My trust and brand loyalty gone in negative due to bad experience and other competitor will eat your market definitely if you will not take action towards brand imaging. Have any your service executive visited over there for feedback or running like Ram Bharose. I was shifted from Samsung to xiaomi but it was one of the big mistake I have made in my life. When I have bought your product than spoken to 8-10 people to buy XIAOMI Phone only but now what I will speak to them? I have sent mail regarding the same subject but no reply from your side and still there is no satisfaction answer from customer care no. also. Eagerly waiting for your call and action. My phone and job sheet work order details, Date:14/08/2015 Handed over to Famous Computers Address: Shop no.09 10, Second Floor, Novelty Plaza, Novelty Plaza, Bareilly-243001 Service Center Phone Number:[protected] Bought form Snap deal Name on Invoice- Sandeep Saxena INVOICE NUMBER : S0192C/15-16/35920 INVOICE DATE : 08-JUN-2015 IMEI No.1- [protected] IMEI No.2- [protected] serial no. 9911/00298682

Last week I have visited today at Mi (XIAOMI) mobile phone service center M/s Famous computer, Novelty plaza in Bareilly and they checked my phone and told mother board had got faulty and will be replaced with new one. I was shocked how does a motherboard go bad within 2 months only. Now they will take 13-14 days for repairing and time being customer will be facing lot problem due to non-availability of mobile phone and lost contact due to sudden failure. I am not satisfied with your product and people behavior at service center, how anyone can run multi agencies under one roof i.e Lava, Videocon, Lenovo & Xiaomi. Also there is no response over landline phone mentioned on the website of Bareilly service center. I am requesting you please look into on top priority and try to give my phone back in 2 days. My trust and brand loyalty gone in negative due to bad experience and other competitor will eat your market definitely if you will not take action towards brand imaging. Have any your service executive visited over there for feedback or running like Ram Bharose. I was shifted from Samsung to Lenovo but it was one of the big mistake I have made in my life. When I have bought your product than spoken to 8-10 people to buy XIOMI Phone only but now what I will speak to them? I have sent mail regarding the same subject but no reply from your side and still there is no satisfaction answer from customer care no. also. Eagerly waiting for your call and action. My phone and job sheet work order details, Date:14/08/2015 Handed over to Famous Computers Address: Shop no.09 10, Second Floor, Novelty Plaza, Novelty Plaza, Bareilly-243001 Service Center Phone Number:[protected] Bought form Snap deal Name on Invoice- Sandeep Saxena INVOICE NUMBER : S0192C/15-16/35920 INVOICE DATE : 08-JUN-2015 IMEI No.1- [protected] IMEI No.2- [protected] serial no. 9911/00298682

Hi am Sreekanth martha(mobile no: [protected]), I had purchased a new mobile (Xiomi Red Mi 2) on 4th April 2015, but from the past one week onwards my phone touch is not working, so I want to replace it. handset no: [protected] Vat/Tin : [protected]

My name is Nadeem ..my order number is 12026766 ..I have received my power bank before 10 minutes..this power bank is completely broken and is not working so I return the product and you refund my money back please please please Thank you Nadeem Nadeem Adress: Nawa bazar sonar koul..Srinagar Jammu AnD kashmir Country/ zip: India/ 190002 Telephone num: [protected]

Hi I Purchase a XIAOMI REDMI 2 phone on 2nd june 2015.After one month the phone is not working properly.It heats up very high & hang frequently.I am living in delhi so I tried all three service centers at delhi but not any response.Before some days i missed my phone charger somewhere, My phone is not charging through another charger.so i am sufering a lot from this problem.I tried to purchase REDMI 2 charger through online as well as through service centers in delhi.But there is not any charger avilable anywhere.The employes of service centers not picking up any call.please look this matter and take nessesry action.

I purchased Redmi Note 4G from Flipkart in January, 2015 and in the very first month of such purchase I had to replace the handset for some hardware failure. Now on 3rd August i.e. in the current month, again I got a problem in my handset. The problem which I faced was that my handset automatically got switched off and didn't turned on after that, it got stucked on the MI icon. I went to the service center on 4th August for the same and they told me that your handset has a software issue which will be solved by the following day by re-installing the software. The next day I called up the service center to check if it is done then they told me that its still not ok and the motherboard would be changed and it will take 7-10 days as the parts would be imported from Chennai. I called up several times to check if it is done or not and finally when I called on 13th August they told me that your handset is repaired and you may collect the same. I went to the service center to collect the same and when I checked the handset, it turned on but it was not detecting my sim card. I checked it several times but it wasn't detecting the same then they told me that again there is an issue with the motherboard and again the motherboard would be imported from Chennai and it will take 7-10 days more for the same. When I called up the service center on 21st august to know the status, they told me that it will take more 15 days for the same as the parts which they have ordered from Chennai are not coming. This was seriously frustrating for me. Now its 23rd August and till now they haven't received the parts(motherboard) from Chennai and I am struggling without my phone since so many days. From 4th to 23rd, its been so long and I haven't received my mobile. Is this the service which you are providing to your customers and is this a legible time period in which you repair a handset.. This is seriously shocking and disappointing for me and to others which are known to me. This is seriously creating a negative image of your company in my eyes. Is this the reason for which we purchase the handset of your brand? Is there any solution to my problem with you?

I have bought Xiaomi redmi note 3g from flipkart around 7 months ago. Now a days i am facing issues like charging problem. so i decide to visit service center in nirman vihar, delhi . And they told it will take 7-10 days. I visited service center after one week. And they told that problem is not resolved now come after one week. Now its more than expected date.And till now my phone is not repaired. They are telling come after one week. But now its crossed the line. So i decided to take my phone back. But after that i faced another issue .. My phones loudspeaker not working.. Poor customers who buy xiaomi phones. I guess i will not buy any of xiaomi phones..

I Purchase Mi 4i from FLIP KART vide Invoice No : # BLR_WFLD[protected]on Dt- 25.05.2015. From starting it is abnormally heat. But from last month it give problem abnormally shut down automatically or hang.I have to restart again many time in a day. I have taken phone to noida sec 18 service centre. They told me there is moisture in sub-board. It take 1month time to repair & it cost is Rs1300 which is chargable. I already submit phone 10 days back in noida service centre. I want to know it's new phone how moisture can get it . It use 2 month only & give problem from starting day.But due to poor service i suggest no one to buy it. I already call customer care many times& sent a mail to customer care also.They suggest me to take phone to other service centre. I have no time to take phone to other service center. Please change my phone immediately at no cost as it suffer my work also(without phone) Regards Ravi Mittal [protected]

I'm Manish sachdeva from NP-117-B, pitampura, new delhi-110088 and my contact number is [protected]. Sir/madam I purchased xiaomi redmi 1s ( IMEI serial no is [protected] or [protected] ) on invoice date[protected] from flipkart after 4 months I having charging problem in mobile so I take my mobile to your authorized service station in neta ji subhash place pitampura, Delhi north (Best services) and they open my mobile in front of me and they said the mobile okey but you have to leave this mobile for one day for checking the problem and another day they call me and they returned my mobile back but they didn't give any job sheet or any bill etc. And now my mobile is not working I call the Mi customer care and they told me about pick and drop service from your authorized gedetwood channel partner and they charge me 190 rupees for this service. They told me that my mobile is dead and the seal is broken and they ask me to get job sheet by your old authorized service center (best services) and today I want to be your old best services center and ask them for job sheet and they reply me that they open the seal of my mobile but didn't repair the mobile so that's why they said no to issue my job sheet and gedetwood is saying that we will not repair your mobile unless you don't show us job sheet of your mobile. So tell me what should I do ? Please reply me as soon as possible I'm facing lot of problems because of it. My gedetwood request id is Xio[protected] Best regards Manish sachdeva [protected] [protected]

I purchase power bank from xiaomi website on 9th july 2015 but it's not working. i complaint to customer care ([protected]) and my complaint no. is 422718 he say to me they replace my power bank with in 7 days. after 7 days i call back to customer care again he says same words "replace with in 7 days" but upto today they cannot replace my powr bank. I many time complaint it to customer care but they could not response it . please request to you solve my problem thankingyou

This chinese company is fraud company, they sell defective sets and cheat the indian consumers by selling defective pieces, only hype is created for their products otherwise they are chetaer, i bought anew phone mi4i on 28h july 2015 which is not working, no response to email, nobody picks up the phone, toll free no is always busy, i am repenting my decision to buy xiaomi product

I bought this phone on flipkart portal. After one month my touchscreen stopped working. So I went to service center they told me it will take 10 day. I gave it to them to replace the screen at the own cost.
Firstly they told the screen will take Rs 10000, so I told them the cost of phone is 13000 how can they charge 10000.
Then after 5 days they told cost will be 4000 I agreed said it will be available in 10 days.
After 2 month still I dont have the phone. Now I got a call that they dont have parts. will take another 20 day.
Will recommend not to buy the phone.

I booked an mi power bank of 10400mah along with samsung power bank of 2600 mah free but both the products are not working . when i filling the product return form it is showing that the order id does not exist so i want my money refunded please contact me my moblie number is [protected] and my name is c.chandan kumar and my order id is [protected]. i have another about my another order of single 10400mah mi power bank and that order number is [protected].please give me my money back.

I have purchased a Redmi2 phone from amazon on[protected]. phone was working fine till[protected], but suddenly display goes black & nothing was visible on screen. i contacted service center, they took the phone & asked me to wait for 4-5 days to get it repaired. after 5 days i got a phone call stating that phone is liquid damaged & it will be repaired on chargeable basis and it will cost 3648. i told them that there was no water damage done to phone & still it is working only the display is not coming. they refused to repair without charges. kindly help me out to sort out the matter

I was using Redmi 2 (8 GB) from last April 2015 and I am very satisfied with your phone, but on 13/08/2015 I am again purchase Redmi 2 Prime, your Ad at online company says that Sharp/AUO 4.7" IPS fully laminated display is provided with Redmi 2/ Redmi 2 Prime, but when I checked my Redmi 2 Prime's LCD I was shocked that it is "otm1285a-otp-720p-video-EBBG" the picture quality is not good. I am really very dissatisfied with it. IMEI Nos of my new Redmi 2 Prime:[protected] / [protected]. Today when I am going to Park Street Xiaomi Service Center, Service Center employees demanded my purchase Bill, when I show my Purchase bill, there was no IMEI nos at all!!! very shocking. Problems: 1. Battery Drains very fast. 2.LCD is not as per your commitment. 3.No IMEI no available on your bill 4.In your Mobile Box the date of manufacturing is different from original, plz see it "September 2015". what is this Xiaomi??? what you want from the people of India, want to cheat us?? from my REDMI 2 PRIME I am 1000000% not satisfied. today i am calling at[protected] at 4:46 pm, & my Complain no is 477458.

This complaints regards received power bank faulty.please collect this power bank & refund my money This is your electronic order confirmation reference no. [protected] MI 10400 mAh power bank with Samsung 2600 mAh power bank free. With Best Regards, Vikrant Tekawade +91 [protected] +91 [protected].

Sir, I bought one Redmi Note 4G (White)(IMEI No-[protected]) mobile phone from Amazon under Invoice No.HR-DEL[protected] in June first week for Rs.7999.After 5 days of purchase its touch screen stopped working for which i contacted the nearest Xiaomi service centre (Doctor Fone Services 2nd Floor Mulavana Building GS Road Kottayam Kerala 686001. They took the phone and said that it will take another two weeks to get it repaired.After two weeks they gave the mobile saying that they had changed its board and my IMEI no has changed.I started using it and on the third day when i kept it for charging its not charging properly.so again i had to take it to same service center on 13th August and till now the phone is with them.. I contacted both Amazon and Xiaomi Service centers and both are saying that they are not responsible for it..Saying that I should contact the other and they will not do anything to get it replaced or giving my money back. After I bought the phone I could not use it for almost one month due to the mistake of the manufacturer or the seller. So its humble requested to take necessary action so that such things wont be repeated and others wont get cheated. Thank You, Gopu Chandran [protected]

Sim 1 Slot in my Red me 1s phone was not detecting the sim. I went to Service center on below address: Booth No.109, Near ICICI Bank, Sector - 16, Old Faridabad-Haryana I have submitted my phone on 10-Aug-2015. I went after that on service center. I asked for my phone status then Executive in Service Center was treating me like i am begging him and said that we do not have status for your phone. when your phone will repaired by company you will get a call, we cannot track. I went on next day again, i got same response. I went today (19-AUG-2015). Then again they are saying that i need to wait yet. I am facing many problems just because i don't have my phone. If you cannot provide services like samsung and other brand then stop selling MI phones and take it back. Also provide my money back. Regards Saurabh Kukreja [protected]