Xiaomi India Complaints & Reviews

I have redmi 1s Due to some problems .my redmi 1s is not working properly.so I was submitted my redmi 1s at service centre jank puri they said me with in a week u get to redmi 1s.but still date I m not received my redmi 1s. And I called up so many couples of the day to connect to service centre but they are not attending my call . And also your customers centre promise my sir solve my problem soon but not responsible.. Kindly solve my problem and get back to my redmi 1s will properly work. I am waiting ur respon possively Himanshu arora [protected] My reference Id JS[protected]

Order No:[protected] Ordered product on 17th august, till now i didn't get my product . shipping company saying they lost my product, i contacted xiaomi customer care support they not giving proper response. Worst service worst customer care.

Please provide as much information as possible...i bought xiaomi redmi 2 a month ago and i updated the ui to miui 6.6.6 as soon as i got the phone.. Then I started to face rapid and abnormal heating accompanied by rapid battery drain... Again i updated my ui to miui 6.6.8 yesterday... But still the problem stands pls help me... Ive just bought it only a month ago

Dear sir i have purchase a MI power bank online shoping for book my offer i have receve the percel and i am py the amont for the service man bt my power bank not working the any time plz acept my complaint name- muzammil hasan add- kot east near tehsil sambhal mob num- +91-[protected]

I am using Mi4i Grey 16GB and it has heating problem and also hanging problem in camera, kindly suggest me what to do. i always trust on this company but after this its going down awaiting for a positive responce. With Regards, Ishtiyaq Ahmed contact no- [protected]

The phone is dilivered on 13 augest 2015 from snapdeal and after 10 days on 23 it shows a problem of Screen failure including no display/abnormal display. so i have contact your company many times but they don, t solve my matter . so, i request to replace or repair it otherwise i will take a legal action.please reply fast .

I just bought mi4i 32 gb handset 2 weeks ago, overal the set is good in looks and display. But if you use internet for 5-6 minutes it heats up too much on uppermost part near earpiece and in between if you get any call than you wont be able to put it on your ear, It burns. I want to get it resolved, or take back the handset

Sir I bought a redmi note 4g handset last month sir this handset arise some problems it is suddenly sweechoff then he is start sir I call u costumer care there are I m not satisfied & there are not given suggestions so I sir I want to this handset replacement so plz sir u will help me Thank u Naveen sain care of sateesh gupta gay wala mohalla alwar near ashoka talkies alwar 301001

Sir, recently I brought a Redmi 2 from The Mobile Store in City Center 2, kolkata The phone was defective and I was called to get a replacement when I went to the store they asked me to take any other phone but none I would have liked when U asked for the same phone they asked me that I have to Weight till 5th september. I also asked them to refer me to another better outlet of the same chain but they denied, also when I called them the phone connected at first but from the next call they did not even pickup and reported it as faulty landline, I will be highly obliged if you either provide me my replacement by 28th august, 2015 or refer me to another Mobile store as I have Work issues.If not possible please generate a refund process. D JHA

Very disturbing and unprofessional attitude from both service center and very slow action from xiaomi head branch in India. Its been 2 weeks my redmi 2 is in service center for replacement of faulty mother board. I wonder jus replacement takes more than 2 weeks And doesn't seems to me that I will receive it soon looking at reply of Mi officials providing and pothetic service center's behaviour. Suggestion for xiaomi team- don't sell products make sure your reputation is not hampered.

I’ve received damaged handset (Redmi2 Prime), received on 24th August’15. I’ve circled the damage area in the pic attached. They told me to email on service.[protected]@xiaomi.com..it shows delivery failed. I want new handset or refund. I had a online chat with Agent name Bhoomika, she explained that it will take 48 hrs to check.

I purchased the redmi note 4g 2 months earlier and from approximately 5 days my phone swiches off automatically and most of the times network goes off and message shows is "sim card removed ". Also the "Applock application" is not working in my phone from 5th day of purchase, earlier I thought it's App's problem but then I realized it's default in phone... So please help me with the replacement of this product.. My email address is " [protected]@gmail.com ". Phone details is attached with this complaint . Thanks Anita

I have purchase Xiomi MI 4i last month from Flipkart via Invoice no. BLR_WFLD[protected] dated 20.07.2015 (invoice attached). Suddenly my phone speaker has stopped working due to which now audio is not working in songs, ring-tone, videos etc. Although, sound is coming through earphones.
I am unable to find any complaint mail id on official website of xiomi. Also, helpline no on the website viz. [protected] is not responding i.e call not transferring to their persons. I have tried lot of time. hope I can find some solution here. I expect them to replace my phone since this is an unacceptable problem for a new phone.
My Contact details are:
Lokesh Kumar Jat,
[protected],
Mail id: Lokesh.[protected]@gmail.com

I was booked the product MI 10400 MAH The product which I'm received that is a defect product. So many time I'm try to charge my mobile phone but charging not proceed the power bank not given the 100 MAH backup to mobile phone.so many time I try to customer care no+[protected] But know as pickup the call within 2 minutes the call was disconnected automatically. My Order Number: [protected]

This is to inform you that I purchased Xiaomi Mi2 mobile from flipkart and it is in warranty period and service centre is not available at Lucknow. The problem is that touch of this mobile is not working properly from last few days. You are therefore requested to kindly resolve this issue at the earliest.

Last week I have visited today at Mi (XIAOMI) mobile phone service center M/s Famous computer, Novelty plaza in Bareilly and they checked my phone and told mother board had got faulty and will be replaced with new one. I was shocked how does a motherboard go bad within 2 months only. Now they will take 13-14 days for repairing and time being customer will be facing lot problem due to non-availability of mobile phone and lost contact due to sudden failure. I am not satisfied with your product and people behavior at service center, how anyone can run multi agencies under one roof i.e Lava, Videocon, Lenovo & Xiaomi. Also there is no response over landline phone mentioned on the website of Bareilly service center. I am requesting you please look into on top priority and try to give my phone back in 2 days. My trust and brand loyalty gone in negative due to bad experience and other competitor will eat your market definitely if you will not take action towards brand imaging. Have any your service executive visited over there for feedback or running like Ram Bharose. I was shifted from Samsung to xiaomi but it was one of the big mistake I have made in my life. When I have bought your product than spoken to 8-10 people to buy XIAOMI Phone only but now what I will speak to them? I have sent mail regarding the same subject but no reply from your side and still there is no satisfaction answer from customer care no. also. Eagerly waiting for your call and action. My phone and job sheet work order details, Date:14/08/2015 Handed over to Famous Computers Address: Shop no.09 10, Second Floor, Novelty Plaza, Novelty Plaza, Bareilly-243001 Service Center Phone Number:[protected] Bought form Snap deal Name on Invoice- Sandeep Saxena INVOICE NUMBER : S0192C/15-16/35920 INVOICE DATE : 08-JUN-2015 IMEI No.1- [protected] IMEI No.2- [protected] serial no. 9911/00298682

Last week I have visited today at Mi (XIAOMI) mobile phone service center M/s Famous computer, Novelty plaza in Bareilly and they checked my phone and told mother board had got faulty and will be replaced with new one. I was shocked how does a motherboard go bad within 2 months only. Now they will take 13-14 days for repairing and time being customer will be facing lot problem due to non-availability of mobile phone and lost contact due to sudden failure. I am not satisfied with your product and people behavior at service center, how anyone can run multi agencies under one roof i.e Lava, Videocon, Lenovo & Xiaomi. Also there is no response over landline phone mentioned on the website of Bareilly service center. I am requesting you please look into on top priority and try to give my phone back in 2 days. My trust and brand loyalty gone in negative due to bad experience and other competitor will eat your market definitely if you will not take action towards brand imaging. Have any your service executive visited over there for feedback or running like Ram Bharose. I was shifted from Samsung to Lenovo but it was one of the big mistake I have made in my life. When I have bought your product than spoken to 8-10 people to buy XIOMI Phone only but now what I will speak to them? I have sent mail regarding the same subject but no reply from your side and still there is no satisfaction answer from customer care no. also. Eagerly waiting for your call and action. My phone and job sheet work order details, Date:14/08/2015 Handed over to Famous Computers Address: Shop no.09 10, Second Floor, Novelty Plaza, Novelty Plaza, Bareilly-243001 Service Center Phone Number:[protected] Bought form Snap deal Name on Invoice- Sandeep Saxena INVOICE NUMBER : S0192C/15-16/35920 INVOICE DATE : 08-JUN-2015 IMEI No.1- [protected] IMEI No.2- [protected] serial no. 9911/00298682

Hi am Sreekanth martha(mobile no: [protected]), I had purchased a new mobile (Xiomi Red Mi 2) on 4th April 2015, but from the past one week onwards my phone touch is not working, so I want to replace it. handset no: [protected] Vat/Tin : [protected]

My name is Nadeem ..my order number is 12026766 ..I have received my power bank before 10 minutes..this power bank is completely broken and is not working so I return the product and you refund my money back please please please Thank you Nadeem Nadeem Adress: Nawa bazar sonar koul..Srinagar Jammu AnD kashmir Country/ zip: India/ 190002 Telephone num: [protected]

Hi I Purchase a XIAOMI REDMI 2 phone on 2nd june 2015.After one month the phone is not working properly.It heats up very high & hang frequently.I am living in delhi so I tried all three service centers at delhi but not any response.Before some days i missed my phone charger somewhere, My phone is not charging through another charger.so i am sufering a lot from this problem.I tried to purchase REDMI 2 charger through online as well as through service centers in delhi.But there is not any charger avilable anywhere.The employes of service centers not picking up any call.please look this matter and take nessesry action.