Xiaomi India Complaints & Reviews

I bought a xiaomi redmi note 4g mobile worth 10000rs on 21 apr 2015 4 days back the touch had gone. warranty period for 1 year for my mobile. when i met service center he said that dis touch screen totally collapsed because of a water drop..i[censored] want replace the touch u will pay nearly 6000 arround... seriously i was shocked... 10, 000 rs mobile for just 3 months..??? i contact xiaomi service center 100 times and i leave a message too.but there is no responce to me..

I am facing issues with my redmi 2.The charging port is not working.I tried a lot to contact xiaomi but neither their customer care nor the service centres respond.I am disgusted with kind of after sales service that they are providing.Kindly resolve the issue at the earliest.

DEAR SIR/MADAM THIS IS MY FIRST ORDER IN EBAY BUT NOT HAPPY...due to your seller is not a fair for your business (beststore24x7online) he was continues force to me for change our negative feedback but you understand why change feedback without received best quality material. 28/07/2015 i'm ordered one xiaomi 10400 mah power bank delivered on 03/08/15 that product not working charging and discharging process very worst, pls returen thise product help use item id number[protected] Please delivered best quality material immediately any doubt please ask otherwise we go to Indian consumer forum. request you to please arrange to collect the defect material from my house and delivered best quality material .This is my last warning to you and your company Regards Purushottam

I am sudhakaran. I purchase power bank mi 10400 mah having 580 rs. Wbl#[protected]. Sir it is defective . i receive it on tuesday 11/8/2015 i check it but hasnot backup of power . i call many times on your customer care but your customer care not recieve my call. plz refund or exchange it quickly within 3-5 days otherwise i refer to consumer court with complete proof and clues.i attach my bill. Reference number [protected] Sku 594228 Wbl#[protected]

After Installing the software following problems are occurring:-
1. It hangs all of a sudden.
2. It restarts on its own.
3. Videos are not playing.
4. Slow Internet Access
5. Not allowing yo install games n Apps from Play Store.
6. Music Play List deletes on its own.
Etc etc..
Kindly resolve all above mentioned issues.

Thanks
Vaibhav Parashar.

I bought a power bank which order confirmation number is [protected], its not turning on beside charging, its only on in cheging but cant able to charge my phone, pls i want to replace this power bank, and its looking old too, , this is my phone no [protected]

First product of XIAOMI and bad taste. I bought 4iMi phone just 8-10 days back and within 2days front camera went faulty . The image coming is very blurred. This is my first purchase of XIAOMI product and the experince has been really very bad. Making it more worse now handset is kept by service center and repair time is 8-10 days. What is this ? Are you not aware this is smart phone . Why would have i invested in this ? All my offical work which i use to carryout while travelling or from home is stuck . I should have been provided a new handset immediately. Here the fault is not mine but that of XIAOMI who is compromising on product quality. I am requesting you to plesae share mail id's of top bosses of Xioami to esclate my problem . Else i have no way except to tell friends not to go ahead for purchasing any product from XIAOMI. Expecting postive reply from your end. Regards, Mukul [protected]@rediffmail.com

I was using Xiaomi Redmi1s.and it is under warranty .suddenly it started creating problem (Starting problem) then i submitted my phone XIL[protected] to service centre in Chennai (TVS Electronics Ashok nagar work order[protected] .after 3days of submitting the phone they told me over phone that the phone was locally opened and demanded Rs 7000/- for attending service. I strongly denied their contention and told that there was no necessity to open the mobile when it was under warranty. After two or three days they told that the phone IC port clamp found bend and asked to take up the matter to one Ravikanth Narasimhan his mail id [protected]@xiaomi.comfor approval for warranty service. There were several mails between us on the issue.This person instead of finding a solution to the issue repeatedly giving reply that the mobile could be repaired on paid service only. He did not give any valid reason for denying warranty service but told that the reason for the breakdown of the mobile could be best known to me only...! A copy of the job sheet is provided Pl take immediate action to solve my problem…. Vigneshwara M [protected]@gmail.com

I purchased Xiaomi note last year December, after some days I saw dead pixels on screen, I tried to contact Service center in Goa mentioned on mi official website but it was not valid service center. I even tried for online assistance from mi official website, even those people are always unavailable. Now I don't understand whom to complain.

My handset(redmi note 4g) is under warrenty as i had purchased it on 21/3/2015 n due some issued in the handset like 1.Viberation stopped 2.Yellow patches on screen & 3.Camera hangs when operated in sunlight these were the three issues when i subbmitted my handset at xiomi service center in thane eternity mall ccom telecommunication on 17th of july they my phone will be repaired & ready with in 10 days n when after 10 days i called the executive to ask abut my hand set they said the parts are not yet recived i said ok these incicent happend 5 to 6 times n atlast after 3 weeks on saturday ie.8th they called me n told me to dispatch my handset when i took my handset to check the main issue of my handset 'the viberation' was still not working again they took 1 day for that issue when i came back home i found that the 'flash light' was not working is this the service of xiomi company n this is how u manage the services n today i went to the service center @eternity mall for the same they said phone will be returned to you today itself but till now no callor message has been arrived by them i am not at all satisfyied with the xiomi service

I was using Xiaomi Redmi1s.and it is under warranty .suddenly it startead creating problem (Starting problem) then i submitted my phone to service centre in Moradabad (NN Enterprises) .after 3days of submitting the phone now they told me that they found liquid in phone.How can i believe on that They demanding rs350 for mobile checking.why should i pay for that when my phone in under warranty and without checking the mobile how come i know the exact problem.why they are checking my phone front of me. So please provide my phone other wise i will take any legal action against Xiaomi. job sheet no. JS[protected] My complaint no--298760 Trivesh sharma [protected]

Dear sir as per delivery number wbl#[protected], supplied two power banks make of samsung & xiaomi battry power bank in which xiaomi power bank is not working kindely replace it as soon as possible. please find below details of power bank: ref. no: [protected] item des.:MI 10400 MAH POWER BANK THANKS & REGARDS AKASH SONI

I had ordered a power ban of mi of 10400 mah.order no R[protected]. But when I had open it. It is not in working Condition.I had already complaint in book my offer website but no reply from book my offer sir please refund me a Ne power bank.or refund my money back from book my offer...

Hello my name is krunal on the month of november-2014 i purchase xiaomi Red mi-1s mobile phone. Two day ago my mobile was connected on charging and i saw mobile connected pin was heated and its melt and spread to connector and pin was short and burn it with mobile charging slot. on the date 07/08/2015 i go to customer care centre but they replied me its damage case so no replacement possible so what can i do??? please look in to the matter and give me positive feedback. Thank you.

My phone gone to repair as my side button does not work when i collect my phone 2nd day unexpected off and does not get on then again went to service center they say mother board need to change they know they return after an hour its been off and again does get on they worst the condition of my phone

This is with reference to my order id: [protected] for Redmi Note 4G 8G White ordered on 30 Jul 2015. I have already done the payment for this order. Even after 9 days, the product is not even couriered/ shipped. I have been calling customer service[protected] daily for the last 5 days and even registered a complaint no: 421191. However I did not see any action taken by Xiaomi towards delivering the ordered product. I didn't even hear any convincing reason from customer support why there has been delay in shipping the product. I was informed that the product is already lying packed in the warehouse in Bangalore for last 4 days and they are unable to ship it due to some courier issues. I find it hard to believe such a reason given by a company which depends only on online sales of its products. I am extremely disappointed with such lethargic response from Xiaomi.

As per above mentioned order I have order only once by loging from my registered mobile no +91-[protected]. But because first time I didn’t get the order confrimation on first transaction I have made the transaction again. It is showing twice payment in my credit card bill. I am following with xiaomi sice 28/06/2015 but still not get the money back.

DEAR SIR/MADAM, THIS IS MY FIRST ORDER IN EBAY BUT NOT HAPPY... 28/07/2015 i'm ordered one xiaomi 10400 mah power bank delivered on 03/08/15 that product not working charging and discharging process very worst, pls returen thise product help use item id number[protected] Request you to please replace my material or refund my money with interest seller id beststore24x7online (1)

I had submitted my handset on 17th of july in thane eternity mall in ccom telecommunications when i submitted my handset to them they said ur handset will b ready within a week when i called aftr a week they said till now parts r not recived by us n said i will get my hand set again in a week
aftr 10 days i call them then they said til now parts r not recived

Purchased on 9th july from amazon . having display problem and hanging issues . send to service center for a week but no use still same problem. amazon having 10 days return policy that is not aplicable now aplicable now as 10 days over. customer care says u have to replace from amazon now what should i do