Xiaomi India Complaints & Reviews

Complaint For my Redmi TV 43" 3 times, TV restarting Again, Blank Screen issue & total TV hang.
1st Time Service person arrived & Did just Basic steps like clearing Cache & memory Booster & Told to do the same if tv starts hanging again, 2nd time Service person didn't even arrive even after complaining. 3rd time they finally Ordered motherboard for the TV but after that day they stopped Responding to my Calls message, they told once...

I have placed order One mobile phone from MI.com online on 13th September 2023 and estimated delivery timing given buy MI.com was 19th September but I have not received product on given time and vendor also not tried to connect with me and not given any updated related to products, so on 20 September 2023 I tried to connect with Mi Support team on given number[protected] after that I asked to raise complain and MI.com support team raised but Issue was not resolved and I have not received any update from MI.com support team, after that also me and my friends tried to connect with MI.com support team from mi.com chat, twitter, mail but till now Issue not resolved I have neither received my product not refund company support team just saying to wait 3-4 day, 3-7 every time. but not giving me correct and clear information or time estimation. It's almost one month is done.

We called Xiaomi service engineer to check the MI 4K LED due to some display issue. Their engineer came on 27.08.2023 and suggested to replace the Panel Board. Xiaomi will be replacing the same as this is under warranty. They also committed the same but after 1 and 1/2 months over the same was not replaced.
In the mean time they had offer lower version of LED TV (HD TV instead of my 4K TV).
I have requested to replace the same or give some upgradation offer. But they still not provided the solution and not replaced or repaired

I reached the Xiaomi Mi Customer Service Center via a call to request a repair for my TV. After that, I received the necessary information about how to submit a request through their portal. I booked an appointment for a technician to visit my home. Before the technician's visit, I received a call from the Xiaomi Mi Customer Service Center, where they inquired about the issue my Mi TV was facing. I explained that I was experiencing a yellow...

Before update mobile is completely working .after 5g official update montherboad is dead, my all data in this mobile and company say change motherboard but data recover is not possible and they say charge 15000 it's not new mobile cost

I had purchased this product i.e. Xiaomi Pad 5 from Mi Showroom one and half months back and after 15-20 days the screen went black. I checked with service center, they stated some problem with parts assembling and they did this assemble of tablet again. Ten days later again screen went black and this service center is around 15-20 Km away from my place. This is annoying as we spend carefully on new gadget and after this second time problem, I don't feel comfortable with this tablet. I raised this concern to Grievance Customer Support but they keep on moving this incident to next phase of escalation and I haven't got any resolution or any relevant response. I don't know what to do next or whom to reach for faster resolution.

I bought a 5g smartphone in early 2021 where the company claimed that it is the best 5g smartphone in India. 5g roll out has started in India from oct 2022 since then
Jio 5g is not working in my smartphone (Mi 10T 5g). Company announced they will provide an OTA update very soon on May 2023 and it's been 4 Months since the announcement.
No updates available yet, And they telling us to go to nearby service center which is 60kms away. When we have problem with software what can a service center do?

I have Purchased a MI Smart Water Purifier 7L RO+UV (Sr No. 24502/[protected] dated on[protected].The Water Purifier stop working on[protected] & raise complaint for Service repair Token No.-M6186328 on the Same date. Service Engineer Visit for repair on[protected] & replace a parts & make charges INR 823/- (Service Charge +Parts Replacement Charge) which I have paid to him. On date[protected] the above Water Purifier repeatedly stop working...

Please solve my operating system in mu 32 inch tv set by remote
This problem is long time
Please solve this problem
Thanks

I wish to report a deeply unsatisfactory experience I recently had at M I India's authorized service center in Vellore, Tamil Nadu.
I visited Radiant E Serve, the MI service center in Vellore, Tamil Nadu, on September 16th, as my Redmi Note Pro Max suddenly stopped working. Upon inspection, the service staff explained the issue and provided a list of components that needed replacement to restore the phone's functionality....

LED not ON many time but power not on

OD id-OD[protected]
LED Modal no. Mi4A horizon Edition 80cm HD ready
IMEI NO.-30031/C[protected]

After OS update my back camera is not working. when i open camera its not connecting with camera and closes automatically. i raised the issue in MI feedback section but no response. I went to service center they are saying its board issue and need replace the board at the cost of 70% of the mobile phone.

I given trimmer which purchased on amazon and when i visited mi service center opposite to navrang theatre rajajinagar bangalore -560010on 11-aug-2023 they said they don't have in stock and they will replace me in 1 week but not called me (mi service number [protected]),
I went again after 1 week to check and they said they will need 1 more week
after another week I got call from someone Anil saying they don't have stock so they will refund me on mi account but after sending mi account detail and they not replying or receiving call after 1 week they again saying next week
now they nor replying nor receiving call
I'm in medical line so I cant go again and again to the service center just to hear they don't have stock or solution and need 1 more week

My Powerbank is not working at all & also it has stopped getting charged.
please help me with this issue.

My order waybill no is [protected]. My order was supposed to be delivered (September 01-2023) today as I seen in tracking status arround 11.00 pm (September 12 - 2022). It was an Redme 12 5g with an exchange for an older model with a new one. At the time of 6:56 pm (September 13-2022) there's a status as."Customer not ready with exchange".

Nobody from Bluedart even contacted me and asked me about anything. Instead you people automatically cancelled the delivery attempt and wrote made up reasons with your own thinking. What kind of behavior and work ethic you people are doing? I need my shipment asap and if you cancel the order this time without my consent I will straight away have to take action against you people.

I purchased Mi 10t considering all it's specifications, Pros & cons.

On official product page it is clearly mentioned support for 5G in Dual modes with 5g bands: n1/n3/n7/n8/n20/n28/n38/n41/n77/n78.
We don't expect such neglecting treatment, misleading in terms of specifications to flagship phone MI 10t atleast for 5g Standalone connectivity.

Now, the older flagship device mi 10t is getting ignored for basic connectivity support as mentioned. The company is still selling the phone by mentioning the same specification.

Why company is treating & misleading customers in this way in terms of specifications.
I already contacted customer care & service centre suggesting to exchange/ downgrade the device with some cheap quality refurbished device .

I am not supposed to purchase to downgrading to other model.

Kindly provide very specific to the question whether the update for enabling 5G SA support for JIO 5g will be released or not as per commitment on twitter & in specifications.

Please confirm exact time period within which 5G SA ota update will be available?

I am using Redmi Note 7 Pro from last 3 Year
now battery has gone Bad so i went To MI Service Center they Said that
this model has been stopped we cant Replace battery for it
if you people are not giving after sales service then its against the law of india my mobile is in brand new condition and also they said to take new mobile i need battery Replacement or else MI should stop selling the Mobiles in the India we dont need this kind of company

Hi xiaomi, i bought new mi notebook ultra laptop in our dealer store 9vasanth & co ) dated 10/10/2022, the laptop screen have some issues, white dot marks appears at the blackscreen. its have warrenty also, i requsted to you pleace reclace it as soon as possible

My above TV Display panel not working just after 5 days of the 2 years warranty expiry date followed by a software update.
I made the online Service Request Token No. M6469588 on 17/08/2023 and many call to MI Service Desk to get the panel replaced at free of cost.
It is very disappointing that on the 5th day of completing the 2 year warranty period, the display panel which is the costly part of the TV stopped working. This TV bought by my son Jubin Thomas through Amazon India under Invoice No. SCJB-51474 Dated 07/08/2021. The software update was on 12/08/2023 evening followed by complete blackout of the display.
Kindly request your attention to service the TV soon.
Attaching 1. Invoice Copy, 2. Service request copy, 3 Photo of damaged TV, Copy of Email.

For three years it worked excellently. Suddenly I found a wide about 8" wide vertical white stripe in the center of the display panel. Various icons are shown but intermittent. A service engineer from your service center in Haridwar (Uttarakhand) visited and told us that the display panel has become defective. The only replacement of the panel is the solution.
If that is so kindly advise how to get it done and the warranty for the new panel.
Thanks