Xiaomi India Complaints & Reviews

Mi is worst company & service center also.
The are not provide a good service.
I have purchased redmi not 5 before 10 month.
Now suddenly my mobile is not charging.
I have contacted the service center but i'm not satisfied their response.
Warranty period is not finished but they are demanding to me charge of repair mobile.
I'm again saying that mi is wrost company.
Not trustable.
I will...

I have ordered redmi note7 pro on 21 june 2019 from mi store, i have paid for it in advance. But till this date my phone is still undelivered. I contacted customer care several time but the only thing i have to hear is wait for some time our representative will call you back after 48 hours. 19 days have passed but 48 hours of customer care are yet get completed. I even mailed them but i got same reply wait till our representative will call...

Dear Sir/Madam

I am an MI user having a Note 5 pro. I availed MI services yesterday for the replacement of rear camera lens. The lens was worth Rs. 99/- plus 18% GST. The service centre charged RS. 350/- as service charge plus additional GST at 18%. I would like to seek clarification regarding your service charge policy. Is it fixed at the above mentioned rate for any value of service availed or proportionate to the value of...

I have puchased mi mobile which was returned but has not been refunded yet. Ordered on 10 june 2019 ordered cancel on 14 june refund initiated on 25 and proceeded successefuly as but credited in my account yet. Order no[protected]. Refund no.[protected]. My recent complaint no. Woin[protected]. It been a month my money has been of no use i n case of emergency because i have to buy another but i dont have money to buy they said...

I bought Redmi Note 5 pro after using I for 2 months it's start heating up and some yellow spots start to occur on the screen but Service Center is not accepting that it's device issue they are costing me for this issue I want my display change under warranty. They have to change the bad quality display under warranty without charging the customer....

Dear sir/ma'am,

Greetings of the day.
I have ordered the redmi note 7 pro but inside the box there was power bank only. But now the company is denied to sortout my problem. I have mailed them lots of time but they are not giving me proper reply. And i suggested them that if you feel that i'm doing anything wrong then trace the mobile by imei number but they did not take any action yet.
Rs. 17, 000 is big amount...

Dear sir,
Xiaomi is not providing better service for us redmi 5 users because they are not providing better and good update for us... Since 2018 nov there is no stable update for redmi 5 global users even old device redmi 4 got it we aredmi 5 still stuck on 10.1.2.0 ndamifd which was first miui update till now we have not received the update and i have complained about this many times but no replies... After 10.1.2.0 xiaomi released...

I bought this phone 1 month ago. From the first week itself it starting hanging, not responding of apps, draining away the charge
Suddenly the phone goes off on 5th july i tried switching it onn but couldn't fix.
I took my phone to service center on the same day they declared it damaged saying the glass has cracks (Which according to me were minor marks on the glass (Absolutely safe) now they are asking me to pay 8k for the...

Sir,
It is indeed shocking that my mi xiomi exploded while on charging mode and i narrowly escaped.in fact i am a manager in kotak mahindra bank, cuttack, and today at about 7:30 p. M while i was inside the bank and had just set my mi a one cellphone on charge and was just beside my phone there was lot of smoke seen coming out of my phone. Even the bank alarms started to buzz and another employee of the bank seeing this took out the...

Camera lags during making videos. It is due to system update. When i shoot videos at 1080 p 60 fps and at 4k 30 fps it lags a lot and the phone gets heated up too much. I already gave feedback to the company and many people also gave their feedback but they are not resolving this issue at all. It's been 3 month, i was waiting for mi to fix this issue but now i loslost my patience....

I bought a redmi note 7 pro on 15th may 2019, after a few days my phone started to hang. Very recently on the 30th june 2019, the display started to act out, i tried to switch it off an switch on the phone did not start. I took it to the yelahanka mi service center and they declared the phone water damaged which never happened. They said the water damage is not covered under the warranty and asked for an amount of rs 5300 to fix the phone....

Sir,
POCO F1 mobile purchased in Jan 2019. Mobile has network issue since purchase. It has been shown to MI service center however it is sad to know that after service and rectification mobile started giving more problem. I m not able to download any app through play store after rectification. Lot of conversation carried out through MI personnel but there is only promises done and no concrete action till now.
Pl help to resolve...

I am Kesavan from karur. I had repaired my Redmi note 5's screen in Xiaomi service centre(sri hanuman agencies) in karur. I paid rs.3360.But they didn't provide me a reciept(bill). The new screen is very poor in quality. It damaged within 2 weeks by just sliding from my lap to floor, the falling distance is just few inches. I suspect that new screen should be a duplicate. Please take necessary action. I would belive Xiaomi is a good company....

I, ajit kumar hait booked one red mi 7 eclipse black 3gb+ 32gb on 1.7.2019 under order no. [protected] using mi website. Following the order i was given a tracking code xmic[protected] and promised to deliver through ekart. Accordingly, ekart deliveryman phoned at about 1.43 pm today (4.7.19) and came for delivery at about 1:48pm. The payment of the item was on cod basis and part of the payment was using the exchange coupon earned by...

I purchase new redmi note 5 on 1 march 2018 with imei no [protected], but on 6 nov 2018, it suddenly power off. Then i have given it into gurgaon service centre located near bus stand. But they refused to rework it under warranty & said that it is liquid damage.
How it may be liquid damage under power off condition? They saw the color of the paper only. They can also change the color of paper itself & show the phone under liquid...

My name is aashish. I'm a redmi 6 pro user. Exact date i don't remember but according to me on 19/06/2019 my phone's fingerprint not working proprely. Next day, i went to the mi service center which location is "r400, 1st floor, khalsa building, buxipur rd, gorakhpur, uttar pradesh 273001". They told me they solve it in 2 hours but when i got my phone after 2 hours i found that a new problem was created. Now my phone's network not working...

I had lodged a complaint regarding my mi 32 inch tv picture on 12th june, but have been made to run around pillar to post with no accountability

1.15th june - techincian visits and takes rs 450 for taking photo of tv, no solution provided
2. 17th new technitian comes takes another photo and says monther board is fault
3. New technitian comes with mother boards and says backlitghts not working, motherb board is...

I ordered mobile phone on 25 the jun from redmi official website and it was delivered on 27 jun. While i opened the box i realised apart from mobile phone there isn't anything as in accessories like usb cable, adapter, and pin.

I called up customer care but backend team denied replacement with no reason. And they're not even taking up complaint from me. Customer service puts calls on hold.

I really want this...

I ordered this product on 25th June at 1:27 AM. They told that the product will be delivered by 29th June. But I haven't received my product till now. I complain two times about this but no action was taken. From tomorrow I will not available to receive this product and I can't tell anyone to receive this because it is use of me. Now I will came here in December 2019. The main thing is that this product was in my nearest city Patna on 27th...

Dear team,

I have buy redmi 6pro in oct 2018 but last month my device display automatic running i went velachery service center your executive say display problem at the same time dont have spare i ill tray to tambaram service center they are same dialog i ill inform customer care toll free number they also same dialog so who is resolve my problem? I think you are sale only in market but no service its very bad experience...