Xiaomi India Complaints & Reviews

I have purchased this tv on 4th april 2019 from amazon.It was ok when delivered. But this is hardly 1.5 month spent and corners of the screen became blackish and further increasing in all area of screen. This causes a very bad viewing experience. Anybody cant expect this from an international brand. Because i have purchased an online product so cant go to the retailer for complaint. I just want my TV to be replaced or send a service expert to check the problem.
And i am expecting MI to replace my TV

I, have mi note 5 pro and my phone resever does not work properly sound is comming very low
Or jab m service centre pr gya to usko theek krne se phele camera ka mirror dalne k liye bol rhe h 550 ka ki phele ise theek kraao baki kaam bad m hoga iske bina koi garnty m nhi hoga
Camre ka aisa thora sa crek h camera bahar hone ko vjha se
Or kha rhe h ki company ka yhi proses h ab ye btaye theek krana h resever or vo phele camera ka sisa daal rhe h 550 ka

I brought my mobile to the above mentioned service center on 08/05/19. They Checked my mobile & told your mobile containing water droplets so it cannot serviced under warranty if you pay Rs.3655.64 we will service it. They told your phone contains water droplets but they didnt showed that to me. if the fault is because of wear & tear then only they can earn money by servicing it.

Hi Team,

My order not delivered how come it is showing delivered?

I have paid Rs. 9, 999 and bought the mobile phone (Redmi Y2 Gold 4GB+64GB ) from MI Online Store on 14-Jun-2019 12:33 pm. On Friday delivery agent reached to my Home along with the Mobile Phone and said please pay Rs. 9, 999 and I told him i have already paid while purchasing but he said in my Application it is not showing that you paid, hence i spoke to the MI customer representative executive and they said complaint lodged against your query and your mobile will reach to you on Monday but this is not happened however I have received an email that your order has been delivered.

Please take an action on very high priority and send my Mobile phone.

Regards
Mohammed Minhaj
[protected]

Service center mein kaha gya apke fon mein speaker mein paani gya hai or apka kharcha 850 rupaye ka ayega or fir adha ghanta bithaker kaha ham apka phone ek baar or check kar rahe hai aap wait karo or check karne ke baad bolte hai aap 850 rupaye pay kardo apke phone mein koi problem nhi hai or adha ghanta baad aap hamare rohini ke service center se phone pik karlena unhone display bhi check karwaya tha jo ek dam sahi chal raha tha lekin 3 bje karib rohini ke mi service center se mujhe call aya or kaha gaya ki apke phone mein 5500 rupaye ka kharcha ayega apke phone mein mother board kaharab ho gya hai uski repairing ke liye apko 5500 rupaye dene honge mujhe ye bataye ki agar apko 5500 lene they to aapney us samay kyu nhi bataya ki apke phone mein mother board ka problem hai aapney jabki waha do baar phone check karke ye confirm kiya tha ki apkey fon mein koi problem nhi hai only speaker ke alalwa ab mein kaise maan lu ki mother board kharab hai ho sakta hai apke service center mein iska mother board change kardiya ho i am no satisfied with mi service center they cheated me

Hi,
It's been just 2 months I ordered mi note 7 pro and it's really disgusting, speaker problem, abrupt restart, sim slot is shown as cross in a box suddenly indicating no sim present, though there are sims present in the phone. I have already visited the service center and on the same day again the issue has occured. I recorded the video as well. I would like to escalte this to higher management and I want money refund since the brand has broken it's trust

I bought my phone on 12.10.2018 64gb ram graphite black poco f1. But since March 2019 phone is suffering from screen bleeding issue. On 11th mar 2019 I went to your Chattarpur delhi service centre initially display was not available to them I again went and get it replaced. Then again the same problem again screen bleeding again I have to go and get it replaced from your Chattarpur service centre on 27th April.
Now it's again today is 16th June again screen bleeding started. Please replace my phone as I don't have time to replace display every then and now. In five months from the date I bought I am facing this issue. Replace the phone immediately else I will forward the complaint to your main head office with cc to consumer forum. PFA the bill.
[protected]
[protected]@gmail.com

Respected sir
I first time have a believe on MI poco f1 and after four month usage it having yellow color spot.And I visited the MI center but they are saying we are ordering the screen and till now four weeks gone .And still it is same.I think its my wrong decision to believe in MI phone.Please look on my matter.Company should look on this matter or exchange my mobile phone for better customer service.
Bhupendra Singh gariya
[protected]

Its been almost a month now, since I have been chasing MI Care (Radiant) Service center, I have got display problem in phone and receiving speaker voice is too low, my phone warranty is going to end on 29/06/19.

Before visiting your service center, I take confirmation whether they have display in stock by the time they log my complaint the technician comes with excuse stating the display which they have has got some technical defects, will get new stock on Monday, so I observed their tricks time n again which has been going on for month now, today I also changed my strategy and handed over phone and they have shown their rate card to change display which costs 3.5K + GST charges and taken my phone for repair inside lab room, when I showcased my phone invoice the receptionist shown my invoice to technician and he immd came outside stating the display in their stock has got some defects.

In nutshell I observed there is no value for MI phone warranty, you guys should stop stating 1 year warranty while selling out your phone.

If you guys have little bit honestly, get your service center to contact me and repair my phone, if my phone doesnt get repaired, I will be forced to take legal action against XIaomi.

In your tv you guys are not allowing netflix and amazon prime app. You guys are saying tv is smart android tv. But you guys are providing only apps like hungama, zee5, hooq etc. These are all paid apps but not as good as netflix and amazon prime. I don't know if you guys are taking money from zee5 or hooq. I paid for the tv, i should be the one who should decide from which apps i should watch.

I have brought Mi Note 7 Pro on 28 May flash sale and paid full amount.

I have been chasing up daily for phone to be delivered. After multiple calls to customer service, I get a call to let me know that the delivery partner of MI India (EKART) has returned the product to warehouse.

Now MI says they cannot reissue the order and hence will cancel the order and will refund the money. Refunds will happen between 8-10 days.

I want to complain about MI India high handedness and breach of contract on holding customer money and time without fulfilling the contract.

Please can you help me to raise my grievance with MI India and help me with delivering the product.

I am Ritesh Gupta from Delhi
I purchased mi A2 Mobile..last month
But phone from 1st day hanging problem. Mobile no proper working from 1st day purchasrd. So please help me.I visit mi customer care but no issue resolved.Phone is updated from mi service center but mi A2 phone is very bed quality.so please change my phone asap.

Ritesh gupta
[protected]

I have purchased mi note 6 Pro in the month of November 2018 now the handset is not charged when i am going to service centre they said it is not under warranty cover as this is damp with sweat . they deny to service my handset.
address of service centre is: 1st Floor, Abrita Building, Court More, Opposite RL Palace Hotel, Asansol, West Bengal 713304
Hours:

My inovice no. and date 1248338,[protected]

I have been following up from past 11 days and don't see any response from Xiaomi for product delivery of order I'd [protected].

I have ordered product on June 4 in mi store app and Xiaomi promised to deliver by June 8.They are not responding now by looting my money.

Please help me to provide refund of 1499 at least.

Dear Team,

I have been a voice problem for the past 2 months. When I'm talking in a call, I can not clear the voice of caller. The voice does not sound as sound as standard desible from the ear speaker. Every time i need to connect ear phone for calling purpose.
Also i have cross checked with other 2 handset about ear speaker voice at calling time but it's not match with good handset speaker's volume.

Pl find the enclosed purchase details and handset details for your reference.

Request to you, pl support and replace/check the defective part of handset.

Darshankumar
Amaron Service
Ahmedabad
[protected]

Sir, Here Aryan From Etah, Uttar Pradesh. I purchased Note 7 Pro .. after that day i mfacing Some Video Recording Issues in my Device. When I record videos in outdoors In daytime or even in night i face some lagging issues on my device. The device grown heated up Very Fastly. Xiaomi india is not doing amything about this problem. There is request to xiaomi to fix it As soon as possible. I have a sample below for lagging

My phone was recently serviced in the xiomi service centre which was very well working but had a problem with display.
After the service I felt like they have tampered my camera and motherboard.
Now they say there is a mother board issue even after there is no such kind of water damage or their own approval after inspection in first service.
N they charge huge amt for it.

Maine 11/06/2019 ko new redmi 6a phone liya shop se.. .maine Ghar par aker dekha to to phone ka flast/torch glow nahi kar raha tha.. Phir mai 12/06/2019 phone ko shop par return karne gya per shopkeeper ne phone return nahi kya...
Phir turant mai mi service centre gya par phir service centre ne bataya ki phone ka mother board kharab hai "mother board par pura jung lga hua tha".. Maine kaha to use change karo but service centre ne mother board change nahi kiya nahi phone ka flash repair kiya.
Phone ke mother board per company walo ne pani gira kar use aise hi phone me laga diya aur use sell ke liye transfer kar diya... Jo mere pass hai
Ek din hua nahi ki ner phone kharab ho gya...

TV purchased on 20 May, 19, within 10 days i encountered screen issues - with lines/scoring on the LED screen. Reported the problem - technician came and confirm the panel requires replacement. Still waiting to hear from them by when would i get a replacement.

I am beginning to think MI - quality of products is poor and not as durable when it's compared to their competitors.

Gross mistake!

I purchase phone in month of February now suddenly display stopped working.
I took it to service center, they are charging rs 3500 stating physical damage and liquid damage.

phone was purchased three months before, hardly used (as i have one more phone of lenovo which i am using without any issue from 4 years) it got liquid and physical damage without being used..
there was small crack on up end side, but amazon guy told that is not an issue, but now because of that i am forced to pay money.

i am very upset with mi as i used hardly and now i am paying without any reason and you guys will deny it stating its my mistake but trust me..i am not going buy any mi phone further nor let my friends or family to buy mi phones.

thank-you so much for such a beautiful experience