Xiaomi India Complaints & Reviews

Today, 29 march, 2019, my phone pattern just got changed on it's own. I have important data in my phone, which are not saved in mi cloud. I need to erase all of them just to get that damn phone working again. I need a solution to this problem and open the pattern i never set. I can't even dial numbers. I did not forget my pattern. Please help me recover my phone.

Sir mera tv 26.4.19 ko power supply ki vajah se kharab ho gaya thamene complain raise ki toengineer aaye aur mother board kharab hai bataya. Phir unhone mother board change kiya phir bhi tv nahi chala. Phir engineer ne kaha panel me issue hai mi ko mail kar di hai jaise hi reply aata hai change kar denge. Lakin aaj tak vo thik nahi hua. Ek din engineer aaya aur light off karke tv ki photo li aur bolne lage aapke tv per pressure hai. Iske liya maine phir complain raise ki tv par koi pressure nahi hai agar hai to bataye. Engineer phir visit pe aaya aur tv diagnose kiya aur kaha tv par koi pressure nahi hai. Report lagane ke baad bhi mi vale tv replace ment nahi kar rahe hai. Ab vo kahte hai tv damage hai. Maine number of complain raise ki but koi fayada nahi. Mi vale fraud kar rahe hai tv replace ment nahi kar rahe hai
Maine 28.4.19 ko pehli complain raise ki thi tab se follow up chal raha hai. Meri warrant 22.05.19 ko khatm ho gayi hai.

Pls do something

I am sorry to say that your company's phone is not up to the mark. After using it for 4 months, it already started to show it's true colors. It hangs too much. Upon that storage is not full but still shows full. Also after deleting everything from the phone (Apps and media) it's still showing that there's no space available. Recent whatsapp chats are getting deleted now and then. Furthermore gallery, whatsapp aren't functioning lately. Im sorry to say that i've never experienced so much trouble.

My redmi note 5 pro is lacking vibration for the past one and a half month. Even though i upgraded to the latest version, i can't fix this issue. Any type of vibration is active recently. Please fix this immediately. I usually prefer more to get vibration on touch, notifications, etc. So lack in vibration makes me feel disturbed. I can't recognize notifications in silent mode also. So please fix this issue as soon as possible. Thank you

Dear sir,
20/05/2019 koh mene mi led pro49inch kharidi thi milan agency hall bazar amritsar se agle din instal karne kadka aya toh voh bola mi valon ne galti se without any feauters instal ke hi ye led market main bhejdi hai ye led change hogi. Os ladke ne bola mene complaint daldi hai with in 4 days nyi led lga dunga. Fir 25/5/2019 ko mere ko enginear ka phone aya apke phone mein otp aya hai vo send kardo usmein otp token number happy code usko de diya. Usi din fir ye msg aya dear mi fan, your tv installation is scheduled for may 26, 2019 b/w 6:00 pm - 8:00 pm. Job sheet no - tvin[protected]. You may reach out on [protected] if you require any assistance.28/05/2019 koh mi ki ek ladki phone karke feedback maang rhi hai ki enginear ke saath kesa experiance rha voh instaal karke pese le gya hai. Usko mene bola enginear ne wrong updates diye hai apko usne abhi tak instal nhi ki led. Team xiaomi. Enginear ko phone kiya aap kab aoge voh bola mere paas abhi led nhi ayi may bhi tuesday koh ayegi voh bola manglwar 12bje se pehle lga dunga. Ajj tuesday 28/05/2019 03:00pm hogye abhi tak koi nhi aya enginear koh phone kiya voh bola abhi nhi ayi led jab ayegi main lga dunga. Abhi chootiya toh main hu sabse brha jisne mi ki led leke panga liya dukaan vaale ne 60*500=30000 jeb mein daale jha marji marta rhe customer. Mi valon ko apni service ka pta hai khud ki hum nhi time pe service de sakte toh shedule kyon dete hai yeh agar apni mi company par trust hota toh dukan vala jisne pese liye voh usi din bolta sir aap meri store se koi or led lelo ye main khud change karvalunga. Par nhi usko pta hai customer ki tension hai abhi muje toh pese mil gye. Summer time chal rha hai bachon koh school mein holidays hai voh alag se gaand maar rhein hai holidays khatm hone ke baad chalegi ye.

Order id : [protected].
The product kept on delaying and finally was cancelled stating it was undeliverable in your area. I[censored]ndeliverable then why was order accepted. Now the refund is not initiated statting product is not received on the warehouse. So summarizing, the refund will never be initiated if it didn't reach the warehouse. The mistake was of yours and the delivery partner, then why was the customer taken for granted. Customer hard earned money will be kept/hold back for your error, mishandling and fault.

I had purchased redmi note 5 pro on sept 25th 2018 through flipcart. After two months i noticed a yellow patch on the left corner of the display. I approached the mi service center in rajajinagar, sterling technologies on dec 8th, 2018. I was told that the lcd was defective and got the lcd replaced. My jobsheet number was wxin[protected]. I noticed the same issue again after two months and approached the same service center. Second time also they told me that its lcd issue, replaced the lcd on feb 25 2019 and told me they will send the lcd for technical analysis. I was assured from customer care that if i face the issue again i can demand a replacement for my handset.

Now facing the same issue for third time. Job sheet number is wxin[protected]. Service center people are clueless about the issue. The problem is gettting tossed between service center, customer care and so called backend team all blaming each other.

Want a permanant fix for this technical issue or replace the handset.

I have been using mi for about two years.
I updated my phone to latest stable software.. I use redmi 4x. After the update my jio sim could not make calls, recieve calls and also the same with sms. My volte doesn't show difference whether i enabled it or not. Xiaomi sim activation couldn't sent back the sms back. What is the possible reasons for this problem...
I have talk to jio costumer care and they couldn't find problems with their service... I was ask to check my handset from the mi centers..

I got selected in MiHomefeversquad contest and they came and gave a party in my home and they showed me a mail regarding that I will be getting mi TV 55 inch soon. No communication came from mi then.. I tried to contact them but only one reply came to explain about concern and till am waiting for reply. I am having huge respect on Mi but giving this kind of heartbreak with
Fake commitments is not good.

Sir mera tv 26.4.19 ko power supply ki vajah se kharab ho gaya thamene complain raise ki toengineer aaye aur mother board kharab hai bataya. Phir unhone mother board change kiya phir bhi tv nahi chala. Phir engineer ne kaha panel me issue hai mi ko mail kar di hai jaise hi reply aata hai change kar denge. Lakin aaj tak vo thik nahi hua. Ek din engineer aaya aur light off karke tv ki photo li aur bolne lage aapke tv per pressure hai. Iske liya maine phir complain raise ki tv par koi pressure nahi hai agar hai to bataye. Engineer phir visit pe aaya aur tv diagnose kiya aur kaha tv par koi pressure nahi hai. Report lagane ke baad bhi mi vale tv replace ment nahi kar rahe hai. Ab vo kahte hai tv damage hai. Maine number of complain raise ki but koi fayada nahi. Mi vale fraud kar rahe hai tv replace ment nahi kar rahe hai
Maine 28.4.19 ko pehli complain raise ki thi tab se follow up chal raha hai. Meri warrant 22.05.19 ko khatm ho gayi hai.

Pls do something

My order nunber is: [protected]
I order redmi note 6 pro and mi headphone in 12398 and cancelled the order before delivery and was waiting for refund. I called customer service and they said they have refunded the money on 8 to 10 working days and after submitting more complains (complaints id:[protected]
and other (complaints id:[protected]
here i recieved three calls asking the same thing did you get the refund which I didn't and they do not seem to help me.
One of them said the money has been refunded on 21 may.
What is going on, they don't even know the date, they are giving me a transaction id 20190506111212801300168368230582829 which is useless. I need my money back, it's been more than 25 days. I have sent you the screenshot of my order
I do not think I am going to get my refund, please help.

My phone slipped away from my hands because of oil in my hand and the screen gets damaged so as soon as possible please help me to change my screens display. It damaged as we cannot use but im adjusting the phone for 3 months so please help me as soon as possible if you know how much is it cost, please send me the amount to the following email:[protected]@gmail.com

I have purchase redmi note 5 pro before 3 months in first one month of purchase battery drain issue is raised battery drain very fast at night or device is not in use around 20 to 30 percent i am go to service centre for this issue software update by service centre but issue is not solved after 1 weak again i go service centre battery replace by servioce centre but issue is not be solved

I think i got defective peace of redmi note 5 pro pleace replace it

My redmi 6 pro 3 gb ram, had a problem, the display went off just after few days o[censored]se. So i returned it to the dealer and they submitted to the jorhat xiaomi service centre. I didn't receive replacement phone as i submitted after 13 days of activation. But they said they will solve the problem in the existing phobe. It's been three weeks they didn't give even reference number for my phone complain. When i contacted the dealer, they say they haven't investigated yet. This is so frustrating and the employee there seems to ignore my complain. Please solve my problem as soon as possible, your company's coustomer support is awaful in my opinion right now. Dont know about other service centres but jorhat xiaomi service centre puts your company to zero coustomer satisfaction.

Dear concern
I just purchased mi note 6 pro and it's not switching on after 4 months so am very disappointed and when i visited to mi service center jayanagar bangalore they are asking 9000 rs for repair the same which is under warranty also but now the mobile cost itself 12000now.

So am very unhappy with this mi phone kindly help me out on this.. Need help to get repaired my mobile without any cost because it's just 4 months old and under warranty

Regards
Gopal r
Amazon purchase id
[protected]

I bought a new phone yesterday and as i unboxed and switched it on, it started extremely heating up. I called up customer care multiple times but there was no action taken up from their end. Again, today morning when i called up, they said, "we have closed the case".

This is really a disgusting ridiculous behaviour of xiaomi towards their customer and the products are damaged.

I want my full refund, otherwise iam gonna take further actions upon it.

Worst experience... My redmi note 4 has a software problem, i visited there and the center manager (Repairer) said that lcd is damaged without any inspection, but my lcd was working, i requested for inspection of my mobile, they said that if your lcd is damaged will you repair it today, i said no it's my choice, then the manager said the we cannot take the mobile, i contacted the mi customer care and information about this fraudulent and said the customer care to talk to the manager.. After that i don't know what was the conversation between customer care and manager "roshan gupta".
Then they took my mobile for inspection and i gave the inspection fee, but after the inspection the manager said that you lcd is damaged you can replace it with rs.3336 approx, the work of rs.200 approx became rs.3336 and i do not have any hand in it.. The manager knowingly damaged my handset lcd as because he was in anger because i contracted the customer care... It was my first experience with the mi service centre and it was the worst experience..
After that i went my home and lodged a complaint against the fraud done by the centre manager "roshan gupta"

My mobile tp broken and when i changed it in care. Care technician scratch my front camera. Now it is not working. He did not solve my problem. If my problem not solve i will go to counsumer court. Today i pay 2772 rs for tp change in care. But now my fornt camera not working while before changing tp it is working properly. Now i want to know who will responsible for this.

Yesterday my friend was driving bike and suddenly smoke came from mi note 5. He suddenly fell down and mobile got blasted. He got severely injured. Wht happened to xiaomi mobiles i heard so many complaints like this. This is not good for people who will use your company phones. Who will bare the money for injured. I will raise complaint by 2mrw in police station. I want solution for this asap.

Hi.. Sir.. I was given a phone for service (Redmi note5 pro) for service @ radiant e service, plot no-01, vijetha classic empire, beside icici bank, chaitanyapuri, saroornagar, rr dist, telangana-500036 on[protected] i got it back after week days but unfortunately it was remains same (I. E problem was same). N again i gave it for service again on[protected]. The problem remains same. Again gave them on[protected]. From that day onwards they r just postponing. When i spoke to anand regarding my problem i got irresponsible response. I just spoke to him today (22/05/2019 @ 3pm) again he is asking some more time to get it replaced... Why u people r giving such resposibility that to a worst person whoz not even convince the customer. My phone is still dare at service point.. I want to raise a complaint againest that n take the action immmmediately... Thanq
Md. Abdul samad
[protected]